# Pickyourtrail - Travel Planner — Personalized Itinerary & Deals > Personalized holiday planner for customizable trips, bookings, and travel deals. (iPhone/iPad app by Pickyourtrail.) - Source: https://appshunter.io/ios/app/pickyourtrail-travel-planner/id1400253672 (this page in markdown: same URL + `.md`) - Developer: [Pickyourtrail](https://appshunter.io/developer/1400253671) - Category: Travel, Lifestyle - Price: Free - Rating: 4.20/5 from 57 App Store ratings · 68 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 106 MB - Languages: American English - Released: 2019-01-24 - Data updated: 2026-09-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pickyourtrail-travel-planner/id1400253672/reviews.md ## What is Pickyourtrail? Become the Hero of Your Holiday with Pickyourtrail At Pickyourtrail, we believe every traveler deserves a superhit holiday - one that is personalized, seamless, and unforgettable. With our app, you take center stage. Plan, customize, and book holidays that make you the hero for your family and friends. Why Pickyourtrail? - 100% Customizable Holidays - Create an itinerary that's truly yours. Pick destinations, flights, hotels, and activities based on your interests and budget. - All-in-One Travel Planner - Skip juggling multiple tabs. Get everything - planning, booking, and on-trip support - in one powerful app. - Exclusive Travel Deals and Luxury Stays - Discover the best prices for premium resorts, boutique stays, and trending destinations across the globe. Top Features You'll Love - Personalized Itineraries - Tailored to your travel style and preferences. - Instant Deals and Flash Sales - Book hotel deals in under 2 minutes. - AI-Powered Trip Feed - Smart recommendations, packing checklists, and travel guides. - 24/7 Travel Concierge - Lost passport? Missed flight? We've got your back anytime, anywhere. - Hassle-Free Vouchers - Access all your bookings in one place. No more hunting through emails. - Flexible Payments - Pay in easy No Cost EMIs. Travel now, pay later. Explore the World Your Way Top International Destinations: Bali, Singapore, Malaysia, Maldives, Europe, Japan, Thailand, Australia, New Zealand, Vietnam, Africa, and more. Best of India: Kashmir, Andaman, Leh Ladakh, and curated staycations near major cities. Why settle for standard tours when you can design your own adventure? Download Pickyourtrail today and start creating holidays that everyone will remember - and credit you for. Your holiday, your way. Be the hero. ## Key features - 100% Customizable Holidays - All-in-One Travel Planner - Exclusive Travel Deals - Personalized Itineraries - AI-Powered Trip Feed - 24/7 Travel Concierge - Flexible Payments ## Recent user reviews (10 of 68) All indexed reviews: https://appshunter.io/ios/app/pickyourtrail-travel-planner/id1400253672/reviews.md ### 1/5 — Extremely Disappointing Experience – Zero Post-Sales Support and Broken Promises *2026-08-25* I strongly regret booking with PickYourTrail. The post-sales experience has been an absolute nightmare marked by a complete lack of accountability, communication, and professionalism. * Refusal of Direct Communication: My assigned post-sales POC, Infana, called to inform me that incoming calls would be disabled on her phone and outright refused to support queries via WhatsApp or email. * Unresponsive Support: She directed me to use the PYT app’s AI support bot, claiming a team member would always respond even if she were away. This turned out to be completely false—despite multiple attempts, I have received zero responses on the app. * Delayed Visa Assistance: The visa team was promised to reach out within 48 hours of payment. It has now been over 4 days with zero contact, yet payment reminders continue to arrive promptly. * Ignored Flight Changes: My flights were rescheduled, which significantly alters my entire tour itinerary. The team has made zero effort to acknowledge or resolve this. With a strict "no refund for land arrangements" policy in place, this complete negligence is deeply alarming. If they are this completely unresponsive before the trip even begins, I am deeply worried about how they will handle emergencies or support me on-ground during the actual tour. Think twice before booking if you expect reliable customer service. ### 1/5 — Agent will not respond after trip booking *2026-06-04* Account owner is not all responding. We booked a trip to thailand. While booking we clearly mentioned about considering one year baby, but now they are not at all responding. Till we do payment they will make daily 10 follow-ups, once after you do payment it will be dead difficult to get connected with them. They will give direct contact we need to connect through app only. But it will never be connected to account owner. After planning itenary they were saying baby is not allowed to some places and are not even confirming any change in itenary as well. The trip booking person is different and trip guiding person. The maintenance is too worst. Never book a trip with this company. It is better to book with others instead of this one. ### 1/5 — Worst Travel Experience Ever - Extremely Poor Planning and Management *2026-03-16* I had booked my honeymoon to Thailand with them, and honestly, they completely ruined the entire trip. 1. They grouped us with other tourists who were visiting different locations than ours. Because of this, we had to wait inside a cab in 30-degree heat without AC while the driver had no idea what was going on. The team kept saying they were “looking into it,” but nothing was resolved. The management and coordination were extremely poor. 2. At most tourist spots they give you only one hour. Out of that, it takes about 20 minutes just to walk to the actual location and another 20 minutes to walk back, leaving barely any time to enjoy the place. 3. Pickups are scheduled at 8 AM, which means you have to wake up around 6 AM to get ready and have breakfast. If you are even a minute late, they keep calling repeatedly. But when they are late, there is no communication or response. 4. Many places required extra entrance fees, which were never clearly mentioned beforehand. 5. This was my first international trip, and they booked my flight tickets without check-in baggage. I only found out at Phuket airport on the last day of my holiday and had to pay a large extra amount for luggage. I didn’t even have enough cash left and had to use my card. 6. While asking for payments, they will call you 10 times a day and constantly pressure you to transfer money. They barely give you time to properly review the itinerary. The hotels they suggested were also very disappointing. 7. After all these issues, they stop responding. Calls go unanswered and messages are ignored. Overall, the whole experience felt like a scam. They completely ruined what was supposed to be a special honeymoon trip. I was warned about them by friends but still went ahead with the booking — a mistake I regret. Avoid them and plan your trip yourself instead of dealing with such poor management and greed. ### 1/5 — Worst Travel Agency. No proper planning is provided-They will completely misguide you *2026-02-13, version 3.7.2* From planning all their focus is only on making sale not even 1% regarding customer service and comfort is taken care of. EVEN CEO ESCALATION HERE FEELS USELESS. They simply say something and don’t respond to your concerns. On a simple note they don’t even know how to give your contact details to the activity providers while booking which will put you in difficult situation when coordinating any changes made and even they can’t help you in such situations. They just do booking and leave the headaches to us only. ### 5/5 — Fantastic team and very user friendly app *2026-02-08, version 3.7.0* Loved the experience working Pickyourtrail team. Our trip to Thailand was meticulously planned , very smooth. The app is very simple and easy to navigate with all the resources and details for travelers. ### 2/5 — Seamless Trip, But Communication Needs Work *2026-01-20* I recently booked a trip to Mauritius through PYT, and while the vacation itself was wonderful, the booking and support experience was a bit of a mixed bag. The Highlights • Ground Execution: Once we arrived in Mauritius, everything was incredibly smooth. The ground team did a splendid job, and I want to thank them for ensuring we had a pleasant and hassle-free experience during our stay. • Itinerary Planning: I want to give a shout-out to Dev for the initial curation of the trip. He was very helpful in setting up the itinerary and was the only one who consistently stepped up to answer my queries throughout the process. The Disappointments • Broken Promises: During our initial talks, Dev promised that certain inclusions would be part of our hotel stay. However, upon arrival, the hotel informed us these were not included in the package. • Lack of Support: When this issue arose, I tried reaching out to Dev for clarification, but received no response. This is quite disappointing; when you are traveling, you expect a reliable line of support from your agency if something goes wrong. • Poor Assigned Management: My assigned trip agent, Priyamvata, was unfortunately unresponsive. She did not return calls or texts regarding my queries. If Dev hadn’t stepped in to help, I would have been completely in the dark. Final Thoughts I truly appreciate the quality of the trip itself, but the communication from the office team needs a major overhaul. I urge the PYT team to ensure that assigned agents actually respond to customer pings. Reliability is just as important as the destination. ### 5/5 — Awesome Experience - My first ever international tour. *2026-01-02* Experience Travel planned an itinerary that incorporated places pertinent to my family history. The accommodation was all excellent and the itinerary worked really well. Our visit to Bali, Ubud & Kuta provided an interesting insight in to the city and its history. Our Tour guide and driver (Mudana) Bali went the extra mile to help us and arranged nice comfortable car, also given us some relevant location and heritage details which was enlightening and hugely appreciated. Experience Travel also found a grave that the family had been seeking, my family are delighted. Thank you to all Pickyourtrail team. ### 1/5 — Bali Package *2025-12-27, version 3.6.8* I have booked Bali trip on Pickyourtrail for 5N6D package. It will be waste of money for me to spend with Pickyourtrail. My package was not planned good and very poor customer service. In this package 2 hotel was included. I’m arriving Bali on evening 7pm at that time booked hotel was around 40-50kms from Airport. Return flight was around 9pm and another hotel was just 4-5kms and checkout time was 11am. I have requested them to swap the hotel due to this and also in my final shared itinerary in application not showing my candle light dinner and floating breakfast which I’m paying additionally for this. For the above requests self asked tour co-ordinator to change as per my request. No one has come with any response and someone is following for their remaining payment. Very worst customer service, while initiating trip also this level customer service how these guys will give service over the trip. Very worst experience for me with Pickyourtrail. ### 5/5 — Amazing support throughout *2025-10-18, version 3.5.9* The team had provided us with the best experience in terms of support throughout the trip and during the planning phase. The tie ups they have in the other countries are also very courteous. ### 5/5 — Perfectly planned holiday *2025-10-03, version 3.5.8* The app is really nice and very easy to use with quick response from support team. Thank you for this memorable Singapore tour🙏. Everything was smooth and well planned. We would love to use PickYourtrail again and will gladly recommend it to others planning their travels with PickYourtrail. Thank you once again for the wonderful experience. ## Frequently asked questions about Pickyourtrail ### What does the Pickyourtrail app do? The app allows users to plan, customize, and book personalized holidays. It acts as an all-in-one travel planner, consolidating planning, booking, and on-trip support into a single platform. ### What are the key features of the app? Key features include 100% customizable holidays where you can pick destinations, flights, hotels, and activities. It also offers exclusive travel deals, an AI-powered trip feed with recommendations, and a 24/7 travel concierge for assistance. ### Is the Pickyourtrail app free to use? Yes, the app is free to download and use. The description indicates no in-app purchases or ads, suggesting the primary monetization is through bookings made via the platform. ### What kind of trips can I plan with this app? You can plan a wide range of trips, including international destinations like Bali, Singapore, Maldives, and Europe, as well as domestic travel within India such as Kashmir and Andaman. The focus is on creating a holiday that is truly yours. ### How does the app help with booking and payments? The app provides instant deals and flash sales for hotels, allowing bookings in under 2 minutes. It also offers flexible payment options, including No Cost EMIs, enabling users to travel now and pay later. ## Version history (last 5 releases) ### 5.8.0 — 2026-08-30 The only app you need for all your holiday planning needs. Explore, customise, book and enjoy a super hit holiday. ### 5.7.2 — 2026-08-21 The only app you need for all your holiday planning needs. Explore, customise, book and enjoy a super hit holiday. ### 5.7.1 — 2026-08-06 The only app you need for all your holiday planning needs. Explore, customise, book and enjoy a super hit holiday. ### 5.7.0 — 2026-08-06 The only app you need for all your holiday planning needs. Explore, customise, book and enjoy a super hit holiday. ### 5.6.2 — 2026-07-28 The only app you need for all your holiday planning needs. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*