# PicLock - Photo Video Locker — user reviews

> 826 indexed App Store user reviews of PicLock by Futerox Interactive, rated 3.70/5 from 61 ratings.

- Source: https://appshunter.io/ios/app/piclock-photo-video-locker/id688744837/reviews
- App overview in markdown: https://appshunter.io/ios/app/piclock-photo-video-locker/id688744837.md
- Rating breakdown: 5★ 32 · 4★ 10 · 3★ 2 · 2★ 2 · 1★ 15

## What do users think of PicLock?

Overall sentiment: mixed

**Pros**

- 🔒 Secure password protection for private photos
- 👍 Easy to use and intuitive interface
- 💾 Effective storage solution for sensitive content
- 🆓 Free app with useful features
- 📁 Ability to organize photos into multiple folders
- ⚡ Fast import functionality
- 🛡️ Protects privacy from snooping

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔐 Password reset/recovery system fails
- ❌ Photos and videos deleted unexpectedly
- 📱 Incompatibility with newer iOS versions
- ⚠️ Data loss after app updates
- 🎯 Misleading functionality claims
- 💰 Paid features still show ads
- 📺 Videos won't display or play
- 🔄 App gets stuck on loading screens
- 📵 Forced review prompts on every launch

**Commonly reported bugs**

- Password authentication failures lock users out permanently
- Password reset emails never arrive
- App crashes on iOS 8 and newer versions
- Photos display with X mark instead of loading
- App freezes and becomes unresponsive
- Videos lose audio when imported
- App stuck on 'waiting' screen
- Cannot export or retrieve locked photos
- Data loss when uninstalling or updating app
- Landscape orientation not supported despite being needed

**Most requested features**

- Landscape mode support for horizontal photos
- Fake PIN/decoy password feature
- Video sound support
- Slideshow functionality
- Export photos to cloud storage
- Transfer photos back to camera roll
- Photo rotation capability
- Save photos with email attachments

## Newest reviews (14 of 826)

### 3/5 — Resimler görünmüyor

*2025-09-11, version 3.4*

Yüklediğim resimler görünmüyor artık nasıl görebilirim

### 3/5 — ไม่สามารถเปิดดูคลิปวีดีโอได้

*2025-06-13, version 3.4*

ขอให้แก้ไขด่วน

### 2/5 — It was good

*2025-01-20, version 3.4*

It was very good app but I have issue after last IOS update I can not open any new video I add  it show me only the video name and size ☹️
I try to contact the company but no response and very complex to send them E-mail due to there system

Still no one solve the problem 
They look not interested 😏

### 3/5 — Maya madhiwal

*2022-05-20, version 3.4*

8306

### 1/5 — S

*2022-04-28, version 3.4*

Как востановить фото и видео в этой программе

### 2/5 — Eek

*2022-04-12, version 3.4*

Forgot pw can’t get bk In 🥴

### 1/5 — Не работает

*2022-01-31, version 3.4*

Перенёс данные со старого iPhone на новый и теперь не могу зайти в приложение. Предлагает ввести пароль, но введённый пароль не принимает и не предлагает восстановить пароль

### 3/5 — Recovery

*2022-01-11, version 3.4*

I had exported the pictures and clicked Delete. but they turned into black/gray in my main album. I want to recover the pictures and videos which were deleted!

### 1/5 — Şifre

*2022-01-09, version 3.4*

Şifremi unuttum diyorum mail gelmiyo yardımcı olur musunuz

### 1/5 — Bütün resimlerim gitti!!!

*2021-12-10, version 3.4*

Yeni telefona geçtim normalde gelirdi direk ama şu an bütün resimlerim silindi acil yardım edin!!

### 3/5 — Forgot my pin

*2021-11-29, version 3.4*

Hello 

I forgot my password and it is unable to send me new password link or new code .
Please help me to solve this issue.

Thankyou

### 1/5 — Çaresiz

*2021-08-25, version 3.4*

Sizi Allah bildiği gibi yapsın

### 1/5 — A

*2021-08-22, version 3.4*

Trời ơi giờ mình quên mk để xem ảnh☹️giờ k mở đc phải làm sao đây nhỉ😭😭

### 4/5 — Auto close

*2021-07-31, version 3.4*

Please help how to make continuous open app. Please help to restore my data

## Most critical reviews (10 lowest-rated)

### 1/5 — ?

*2026-05-30, version 4.5*

Çok iyi bir uygulamayken neden değişti neden bozuldu herşeyi?

### 1/5 — Son Güncelleme

*2026-04-26, version 4.5*

Programın son güncellemesi çok kullanışsız fotoğraflara kaydırarak bakamıyorum tek tek açmak zorunda kalıyorum eski sürüme yakın yeni bir güncelleme şart

### 1/5 — Não funciona

*2025-05-17, version 3.4*

Não está salvando os vídeos, parou de salvar os vídeos

### 1/5 — Videolar

*2025-01-01, version 3.4*

Daha önceden bu uygulamaya yüklenmiş olduğum videolar açılmıyor bunlar silindi mi ne oldu bunlara bana yardımcı olurmusunuz

### 1/5 — Problema con mi contraseña.

*2024-01-23, version 3.4*

Olvidé la contraseña y es imposible recuperarla.

### 1/5 — SAD

*2023-05-03, version 3.4*

Super annoyed because after having it for years and trusting it because it worked and now after years it won’t accept my password or any others from the past and won’t send me the reset email! Super frustrated losing so many memories I can’t get back

### 1/5 — Problem

*2023-02-17, version 3.4*

I already bought it on my last device. Cant upgrade it on new device. What is the problem.

### 1/5 — IOS 15.7.2

*2023-01-11, version 3.4*

App can’t apply photo IOS 15.7.2

### 1/5 — Be aware

*2022-09-29, version 3.4*

Don’t trust this app it’s locked me out and when i hit forgot password it says email sent which’s i never gets email to recover password

### 1/5 — Sakın indirmeyin

*2022-07-30, version 3.4*

TELEFONUMU DEĞİŞTİRDİM YENİ CİHAZDA YÜKLEYİNCE GÖZÜKMÜYOR NASIL BİR UYGULAMA BU 😡

## Most praised reviews (10 highest-rated)

### 5/5 — Khôi phục mật khẩu

*2025-06-27, version 3.4*

Trợ giúp khôi phục mật khẩu

### 5/5 — Ajuda

*2025-02-03, version 3.4*

Troquei de telefone e não está aparecendo as fotos no novo telefone o que faço

### 5/5 — Excellent

*2024-10-24, version 3.4*

It's free and workings good , Secure App
thanks

### 5/5 — มีปัญหา

*2024-10-07, version 3.4*

นำเข้าวีดีโอจากคลังภาพไม่ได้ครับ

### 5/5 — Restore

*2022-05-24, version 3.4*

Is there a way to recover data from last 10 months without backing up emails?

### 5/5 — 🙈

*2021-07-30, version 2.2*

Забыл пароль ,что делать ?

### 5/5 — Вопрос

*2021-07-13, version 3.4*

Добрый день. Что делать, если забыл пароль?

### 5/5 — Burhan

*2021-03-25, version 3.4*

Merhaba benim uygulamam silindi tekrar yükledim resimleri yok nasıl geri getire biliriz yardımcı ulursan çok sevinirim teşekkürler

### 5/5 — Zjdksn

*2021-02-04, version 3.3*

Lay lai mat khau nhu the nao v ad

### 5/5 — 이거 혹시 백업 되나요?

*2020-12-27, version 3.3*

삭제한다음 다시 깔면 복구나 백업 안되나요~~?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*