# PicLocker+ — user reviews > 274 indexed App Store user reviews of PicLocker+ by Tsai San San, rated 3.87/5 from 136 ratings. - Source: https://appshunter.io/ios/app/piclocker-plus/id768606184/reviews - App overview in markdown: https://appshunter.io/ios/app/piclocker-plus/id768606184.md - Rating breakdown: 5★ 83 · 4★ 12 · 3★ 7 · 2★ 8 · 1★ 26 ## What do users think of PicLocker+? Overall sentiment: neutral **Pros** - 🔒 Secure photo storage - 👍 Easy to use interface - 💡 Ability to delete photos from camera roll - 🚀 Fast photo upload/download **Cons** - 🐛 Crashes and bugs - 🔒 Difficulty recovering forgotten passwords - 💰 Limited free features, need to pay for more **Commonly reported bugs** - App crashes when trying to open certain folders - Photos not uploading properly, showing as unsupported - Unable to contact support or get help **Most requested features** - Support for more than 2 albums in free version - Add ability to import/export videos - Implement password reset functionality - Optimize for latest iOS versions ## Newest reviews (15 of 274) ### 4/5 — I forgot a password *2024-01-08, version 1.6* How to access the app incase forgot the password Thx ### 2/5 — Doesn’t Work Any Longer *2023-12-24* Have been using this app for a long time and was happy with it until now. The app will not let me upload anymore photos. Will not go to my library on my iPad like it used too. Bug? Can’t even contact support under settings. When you click on email support it doesn’t do anything. ### 3/5 — Not quite done *2023-08-21* This app could use some finishing. When it finishes loading photos, it reminds me to delete the files. Why not allow me to do it then? Why do I have to leave the app? And why do I have to enter the password over and over? ### 2/5 — Forget password *2022-04-30, version 1.6* I forget my piclocker password. How can I access in this app? ### 3/5 — Missing ability to reset password *2021-11-11* Months passed by with out using, now don’t recall password and cannot access :( Checked website and Apple links to developer, but no way to get any support. ### 2/5 — Removed ability to upload photos from local network *2021-10-07* Used to be good. It they removed the ability to upload photos from WiFi. How is this an improvement? ### 4/5 — Works okay *2021-10-04, version 1.6* Ads are annoying but for free okay. Does have glitches but again, it’s free. ### 4/5 — Update *2021-05-15* The application needs to be updated to work with the iOS 14.5.1 version ### 3/5 — Looks like Bug Issue *2020-12-08, version 1.5.2* Hi, I got couple of folders in the app, but in some folders , when you open the folder it closes automatically and screen goes back to password screen..... ### 1/5 — If you forgot the password you can not restore it *2018-02-05, version 1.5.2* If you forgot the password you can not restore it ### 4/5 — Lost all my pics *2018-01-03, version 1.5.2* I accidentally deleted the app is there a way to get my pics back? ### 2/5 — Working poorly *2017-12-27* Over half the photos I download, come through blank and says Unsupported when I click on the individually. Please fix!! ### 3/5 — Password *2017-10-19, version 1.5.2* Can you help me pls to recuperate my pictures because i forgot my password ### 4/5 — Supersonic. *2017-08-30, version 1.5.2* I think this app is very good, I just wish their was a slide show facility on it then I would give it a 5 star review not 4. It's good to have a password protected place to put your photographs, thank you. 31/08/17 at 00.53 hours BST. Judd123. ### 1/5 — Was great... *2017-07-10, version 1.5.2* Until I logged in for the first time in a while and all of my content was gone. The app had reset itself to new and everything is gone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Good app, but no longer works *2024-11-02, version 1.6* I was trying to get support by following the link provided here, and it gets me to a web page that looks like they just have forgotten about the existence of this app. It does not show any information on how to get in contact with them, so I decided to leave a bad review here in an intent to get their attention. So, starting with the beginning, let me tell you what was happening. When I first downloaded this app, it was working very nice, doing what it was designed to do. To store pictures within inside the app, thus providing a secured place for your memories. The first time I downloaded, I was doing it on a iPhone 8 Plus, with ios 12. I never had any issue. Now, after receiving an automated upgraded update from apple to ios 16.7 it went absolutely dead. It crashes every time I want to open it. I tried restarting my phone but it didn’t help. It seems that the upgrade made it go dead. Now, I’m stuck with this program that holds information on pictures that I deleted forever when it was still working , trying to save some memory space while I was trusting and relying on the performance of this app. Now that I had recovered some memory on my phone, and tried to copy back those saved pictures from the app, back into the phone, it happens this. A dead end on customer support, and a dead end to those pictures since I just noticed that they had just stopped making updates to their app since 3 years now so far. My advice. Don’t download this app. You’ll end up in a situation like me, where you’re gonna regret doing so. ### 1/5 — forgot password *2024-09-05, version 1.6* how do i recover my password? pls help ### 1/5 — Doesn’t Work Any Longer *2023-12-15* Have been using this app for a long time and was happy with it until now. The app will not let me upload anymore photos. Will not go to my library on my iPad like it used too. Bug? Can’t even contact support under settings. When you click on email support it doesn’t do anything. ### 1/5 — App update *2023-10-16, version 1.6* Please update your app to work in the new IOS 17 ### 1/5 — Horrible App *2023-09-14* This new updated app is terrible! It’s so difficult to download loaded photos from library! When you want to pick photos from library it’s very difficult! Where the old app you could see all your photos and albums make it easy to download! Just thinking about deleting this app! ### 1/5 — Doesn’t work with iPhone *2022-10-03, version 1.6* Doesn’t work with iPhone ### 1/5 — Forgot password *2022-07-02, version 1.6* Hi..! I have forgotten my password. I couldn't find any help service. So if know anybody pls help me thank you ### 1/5 — Deleting photos *2021-10-26, version 1.6* Deleted all of my photos without warning,,, no missing all the photos ### 1/5 — WHY HAS EVERYTHING DISAPPEARED *2021-10-23, version 1.6* I have used this app since 2015/2016 without a single problem. Well PhotoTank. I have always and consistently used it as much as last month. Today I go in and YEARS WORTH OF MEMORIES HAVE DISAPPEARED AND NOT A SINGLE EXPLANATION?? I WANT A RESPONSE ABOUT WHERE MY PHOTOS ARE. I WORK IN CIVIL LITIGATION I WILL SUE IF MY RIGHT TO PRIVACY ETC HAS BEEN VIOLATED. ### 1/5 — No Updates *2021-05-27* Not only did I pay to have the ad free version of the app but right after paying for this I can no longer access my saved photos and documents in this app because it has not been updated to work with the latest iOS. Please tell me this is going to be updated? I have sensitive docs I saved in the app that I can no longer access!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Had it forever *2022-07-22* I’m leaving the review in hopes this app continues to stay on the market. I’ve been using this app for like.. 6 years now I’m pretty sure. Literally the perfect app. It doesn’t store videos tho. But that’s ok. There’s other apps for that. ### 5/5 — Forget password *2022-03-09* I forgot my password ### 5/5 — Thanks for updating because I can see my pics just because of not updating *2021-06-14, version 1.6* Thanks again ### 5/5 — Please add way to select multiple photos at once *2017-11-29, version 1.5.2* The app is great and does what it is supposed to but could you guys maybe add a way to select multiple photos at once just like you can in the iOS photo album by dragging across the photos which select multiple photos at once ### 5/5 — Nice *2017-11-02, version 1.5.2* Perfeckt ### 5/5 — So far so good *2017-07-05, version 1.5.2* Just downloaded this app. Early days, but it seems to be exactly what I was looking for. Simple and easy to use. Long may it last. 😎 ### 5/5 — Abdul *2017-06-09, version 1.5.2* It's really an awesome app to keep secret photos ### 5/5 — The best of all *2017-05-03, version 1.5.2* Best best best ### 5/5 — Male *2017-04-21, version 1.5.2* Very resourceful app! ### 5/5 — Amazing Relief!!!! *2017-04-19* I had no idea I could save photos here. You are an amazing relief to my stress. Thank you for blessing me and my family! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*