# PicMonkey Photo + Video Design — user reviews > 330 indexed App Store user reviews of PicMonkey Photo + Video Design by Shutterstock Inc., rated 4.80/5 from 28,363 ratings. - Source: https://appshunter.io/ios/app/picmonkey-photo-plus-video-design/id1105556534/reviews - App overview in markdown: https://appshunter.io/ios/app/picmonkey-photo-plus-video-design/id1105556534.md - Rating breakdown: 5★ 25,116 · 4★ 2,012 · 3★ 556 · 2★ 169 · 1★ 510 ## What do users think of PicMonkey Photo + Video Design? Overall sentiment: neutral **Pros** - 💻 Great desktop version - 🎨 Awesome editing capabilities - 🌟 Loved by many for years - 👍 User-friendly interface **Cons** - 🐛 Frequent crashes and bugs - 🔒 Difficult to cancel subscription - 💰 Paywall for many features - 📱 Mobile app lacks desktop functionality - 🤔 Inconsistent updates across platforms **Commonly reported bugs** - Background remover not working - Unable to access user's Hub - Login issues on mobile app - Syncing problems between devices **Most requested features** - Add video editing capabilities - Improve mobile app experience - Provide more free features - Simplify subscription management ## Newest reviews (18 of 330) ### 2/5 — Needs a lot of work. Starting with an undo button. *2026-07-06, version 1.43.9* Could be good but lacks some basic photo editing 101 features. Also exports are low quality. ### 2/5 — Background remover no longer working *2025-07-03, version 1.43.5* For months now the background remover feature hasn’t been working. That was the feature I used the most. So that’s very disappointing and I’m considering cancelling my subscription. ### 1/5 — No password option to login? *2025-02-15, version 1.43.5* Unbelievably appalling that I cannot use my password to login in. Magic link is the only option. What TRASH ### 2/5 — iphone14 Mobile Editing problems *2025-01-30, version 1.43.5* I have so many photos saved in my hub that i’d like to edit from the app on my iphone14 ProMax, PicMonkey support is unable to figure out why it’s not working. have done all the troubleshooting with no luck. i’m not always in front of my computer and now i’ve got so frustrated. So this is forcing me to find another photo editing app which I didn’t want too. i’m just wasting my money here :( ### 1/5 — Doesn’t work for me *2024-12-15, version 1.43.5* App never opened or sent an email confirmation. ### 1/5 — Cant login No Email Code gets sent *2024-11-30, version 1.43.5* I have been picmonkey user for years, dont use often any mire but today wanted to edit a pix for 1st time in couple months of not using app. It no longer lets me login with password. Wants to have me type in my email then says it will email me a magic code. Well no magic code sent; checked inbox n spam too. WHY CANT APP JUST GIVE OPTION TO USE MY PWD? App not usable now cause can’t login. All prior work not visible either. Unless this login issue is fixed i definitely DO NOT RECOMMEND. Useless. ### 2/5 — Website Better *2024-11-15, version 1.43.5* Mobile apps are buggy, background remover never works… website works great though. ### 1/5 — Bad app don’t use *2024-11-05* Very bad app **Developer response:** Hi there, we're sorry to hear you had a negative experience. We'd love to understand what specifically didn’t work for you so we can improve. Could you share more details with us at help@picmonkey.com? We're here to help and truly value your feedback. ### 1/5 — So many bugs *2024-10-31, version 1.43.5* So 1) I can’t access my hub in the app anymore. Which is soooo not cool. And 2) now it won’t load shutterstock on mobile. I love the desktop version but the mobile version just plain sucks. I might move to Canva instead because I actually use the mobile more. ### 1/5 — Con *2024-10-12, version 1.43.5* This App is an absolute con, if you’ve come here, from the web, to change colours without the use of Acrobat, it’s impossible. Color Change doesn’t appear in the Effects menu; it’s a complete con don’t waste your money😡 ### 3/5 — Recently not working *2024-08-24, version 1.43.5* I always enjoyed PicMonkey but have had numerous issues trying to access PicMonkey for the past few days. I get an error message on one of my personal computers but am able to use it on another. I cannot access collages on the iOS app Very frustrating ### 1/5 — Editing *2024-08-22, version 1.43.5* It’s impossible to edit a design. You can’t delete texts on the design I have made and kept in the’ hub’ ### 1/5 — Horrible *2024-08-13, version 1.43.5* Compared to their website, this is a very difficult app to try to edit any of your previous writings in an easy way, compared to the website, where you can see all your writings immediately. ### 1/5 — Extremely limited function *2024-07-23, version 1.43.5* The iOS app offers about 1/6 of the functionality of the browser app. The in-app editing process is unintuitive and really miserable to use. I would use the browser version on iPad, but PicMonkey has chosen to block all editing functionality in that regard. VERY disappointing. ### 1/5 — not worth it *2024-07-13, version 1.43.5* it’s not worth it on the app only in the website ### 3/5 — 3 *2024-06-24, version 1.43.5* eraser doesn’t work ### 3/5 — It could be better for iPhones *2024-06-22, version 1.43.5* All features aren’t working one particular is the to one to remove the background ### 1/5 — Worst app *2024-06-08, version 1.43.5* Do not waste your time. Terrible app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sucks *2026-06-28, version 1.43.9* Paid for the premium features and it will not allow me to use them ### 1/5 — Why *2026-06-08, version 1.43.9* I don’t have editing skills so pic used to help me do the most basic. Today I came back to it after years and it made me upgrade and now I have to PAY TO ADD TEXT?? The most BASIC feature? Why ### 1/5 — No longer can sign into app since update *2026-05-09, version 1.43.9* Can no longer sign into app since update. Sends me on a constant loop to authenticate through my email then when I do it sends me back to open the app which sends me back to my email for the “magic link”. The only magic is that it doesn’t work. As a long time user of this platform this is deeply disappointing. Just let me log in with my password ffs… ### 1/5 — App?? *2026-04-28, version 1.43.9* Can’t sign into phone app! What happened??? I have been used it for years!! ### 1/5 — Magic Link *2026-03-19, version 1.43.8* This is the most absolutely ridiculous setting - I can login to the web but not the app - it doesn’t transfer over to the app and there is no where to enter your password! I’ve paid for this monthly for YEARS. Canceling today. Ridiculous. ### 1/5 — Poor update *2026-03-18, version 1.43.8* Your update has made it so I can’t log into the app. It’s only logging me in on Safari, which I can’t edit from there. I’ve clicked your dumb magic link from my email multiple times and it won’t open the app.. it worked perfectly fine before your update. Please fix your issue. ### 1/5 — You’ll find a better one *2025-11-14, version 1.43.7* Buy the yearly subscription for the background remover and over features to never work, they never respond to emails to fix the issues ### 1/5 — Useless *2025-09-23, version 1.43.6* Outdated APP, upgraded to Pro, useless, cancelled subscription. Found much better foto App!!! ### 1/5 — Background remover does not *2025-08-15, version 1.43.5* Stopped working a month ago. I’ve done everything and yes I’ve reinstalled the app and current on all updates. It used to work great and now it will not do anything except tell you that it’s removing background and to be patience. One hour later and it says the same thing. I’ve tried this on six or seven different. ### 1/5 — Shifty *2025-04-01, version 1.43.5* They make it so easy to start memberships and hide things in fine print. Seems to be a money hungry company. ## Most praised reviews (10 highest-rated) ### 5/5 — Help me *2024-08-13, version 1.43.5* I love this app it help make clothes and pants and more I have to say thank you ### 5/5 — KEEPS CRASHING *2024-06-10, version 1.43.5* I only have this 5 stars because that’s all they ever want you to see, I was instructed to use PicMonkey for a project and every time I try to use certain features the app just restarts and when I go back to my project it’s either blank or has a little of what I was working on. I have been trying to make a vision board for 4 days now and it KEEPS happening I was almost done when the app crashed after an HOUR of work, plus they want you to pay for everything. You can’t even save to a dashboard within the app or save drafts to save your work. HORRIBLE use canva instead. This app needs to be updated or deleted, I vote for the latter. If I could give zero stars I would. ### 5/5 — Love PicMonkey *2023-12-20, version 1.43.5* I give PicMonkey five stars and two thumbs up. It’s my favorite! I love using my PicMonkey app because it allows me to create and share my ideas with others. ### 5/5 — Great *2023-07-23, version 1.43.5* Great ### 5/5 — SO DISAPPOINTED *2023-05-23, version 1.43.5* I started smelling pain and grief. I think I’m going blind, I did the Cartoon filter and it made me a COCKROACH. Plz fix this error so I can stop hearing Fabulous by Sharpay Evans echoing while I’m asleep. It’s a surreal feeling. Almost like an open field and a sunflower. I feel these things and write them down. Thank u. Hola me is MAD🥹😿😭👎😒💛💗🍁🎀🐸😄🥹❤️💗💛😃😙😂😙😅😋😄🤣😍😌🤥😠🥵🫥🫡🥶🤥🤬 ### 5/5 — Easy to use *2023-04-22, version 1.43.5* For an old head this app helps me with my social media posts! ### 5/5 — Love PicMonkey *2023-03-04, version 1.43.5* Really easy to use, I like the picture edits and all the cool settings ### 5/5 — Better than Canva! *2022-06-05, version 1.43.5* That’s just my opinion, but I find it more user friendly. I love it!! 🐵 ### 5/5 — Lovely Tools *2022-01-04* Its extremely user friendly & highly effective editing effects This App is uploaded with all new stuff > fonts effects and it’s awesome; This is my 4th year & This app is grown a lot & loaded with goodies ### 5/5 — Almost 10 years and counting!!! ❣️ *2021-11-07, version 1.39.4* I have used PicMonkey since it’s early days back in 2012 and way before it released it’s App version. With the App version, I couldn’t be happier! The lightweight, easy user friendly experience to create various digital media, and my personal favourite—> video cards, I am more than happy 😁☺️ Thanks and I can’t recommend it enough. It is by far the best photo, video and graphic design app! Looking forward to celebrating 10years of being a loyal user! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*