# PicToVid: AI Photo Generator — user reviews > 192 indexed App Store user reviews of PicToVid by HONGKONG TURING SYNERGY TECHNOLOGY LIMITED, rated 4.80/5 from 2,804 ratings. - Source: https://appshunter.io/ios/app/pictovid-ai-photo-generator/id6711337130/reviews - App overview in markdown: https://appshunter.io/ios/app/pictovid-ai-photo-generator/id6711337130.md - Rating breakdown: 5★ 2,657 · 4★ 32 · 3★ 21 · 2★ 14 · 1★ 80 ## What do users think of PicToVid? Overall sentiment: mixed **Pros** - 🎨 Transforms static images into dynamic animations - 🕰️ Brings old photos and memories to life - 🎥 Enhances visual storytelling and content creation - 🧠 Powerful AI-driven features like text-to-image generation - 🤝 Helpful for family, hobby, and business use cases - 👨‍🎨 Inspires creativity and artistic expression **Cons** - 🐛 Technical issues like distorted faces, blurry results - 💰 Misleading pricing and hidden costs - 🤯 Confusing user experience and lack of clear instructions - 🌐 Limited language support and poor customer support - 🔍 Inconsistent performance and unreliable output **Commonly reported bugs** - Frequent crashes and app freezes - Inability to access or recover created content - Unexpected charges and billing issues - Compatibility problems with certain device models **Most requested features** - More customization options for animations - Expanded library of templates and effects - Improved rendering speed for high-resolution images - Integration with popular photo/video editing tools - Detailed usage analytics and reporting ## Newest reviews (15 of 192) ### 1/5 — Try before you buy! *2025-03-27, version 1.2.1* Was very disappointed in the fact you can’t try before you buy. After reading the bad reviews I didn’t want to waste any money on it. ### 3/5 — Great but… *2025-03-24, version 1.2.1* The app works great and does a good job creating the videos but for the price it charges you should get unlimited Videos to create instead of sucking down points. After all, eventually, you will get sick of this app. ### 1/5 — Not working *2025-03-21, version 1.2.1* I wanted to try this app but 4 differe times with different pics it still would not work on iPhone 15 pro max ### 4/5 — stopped working *2025-03-10, version 1.2.0* I like the app but it stopped working completely and your customer support site is in an Adian calligraphy which I cannot read. ### 4/5 — 1 *2025-02-27, version 1.2.0* Untied ### 1/5 — Not impressed *2025-02-27, version 1.2.0* I can’t seem to find any help for this app and the descriptions that AI is supposed to use don’t create much animation at all. Some of templates do not all work at all when I click to create the video be I use quite a few AI apps with no issues. I regret having paid for this only having 6 templates available be four more specific animations that do not work. Not sure where to get help or support since the link here won’t load. I wouldn’t waste my money on this is my device to others. I wouldn’t waste write a better review if I j ew what I was doing wrong. I am following the prompts in the app but they don’t help. ### 1/5 — Geldmaschine *2025-02-24* Die App ist eine Geldmaschine für den Inhaber. Ohne Abo geht nichts. Eigentlich 0 Sterne ### 1/5 — Fake reviews, garbage app! *2025-02-15, version 1.2.0* This app straight up doesn’t work. Read the reviews and you’ll see the vast majority of them are fake. This app will take your money and give you nothing. I’m deleting it ASAP. ### 1/5 — Misleading *2025-02-10, version 1.2.0* I purchased this app, because it doesn’t give you the option to view things before subscribing. After subscribing there were only a few things to choose from. I wanted the app to make headshots or videos of myself in a business POV. I didn’t use any of the features and ended up deleting the app because it wasn’t what I was looking for. I tried getting a refund for the app because I didn’t use it and the creators denied my request. I would steer clear of this and use a different AI app that actually lets their customers preview what they’ll be buying before subscribing. Very misleading! ### 1/5 — It stopped working and it stole my credits *2025-02-07, version 1.2.0* Something happened to the app that “forgot” my credentials and when pressing restore the app is stuck in that loop. There is no update and no support. Stay away from it. ### 1/5 — No instructions *2025-01-30, version 1.2.0* This app is terrible. There are no instructions on how to use it, no ability to test its functionality, and no customer service to help when there is a problem. I paid for one week and cancelled it after one day. I tried to make an animation of my parents hugging using two photos (one of each of them) but when I ran the animation some strange guy appeared and hugged my mother. No idea where this guy even came from. Of course, it cost 700 credits which I can’t get back. This app is a mess. ### 1/5 — What app support? *2025-01-23, version 1.2.0* I’m having trouble with this app, but how the heck do I get app support when the only language there is Chinese?? That doesn’t help me one bit to solve any problems. What about people like me who live in Australia and all I know is English, yet you people find it hard put to translate into my language when I need app support. What a joke! 😡 Another review . First you took away the ability to extend a video for longer playback experience, now you’re app doesn’t do anything! I load up a photo to transform into a live video and what do I get in return?? Another stupid photo, no motion. You people better do something about your ethics when it comes to ripping people off or I shall report you to Apple myself and have you removed for selling such a scam product!! 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 ### 2/5 — Be very careful *2025-01-21, version 1.2.0* Let me say that I love this app. It's perfect for making short video clips of pictures. That said, it is not good at keeping track of your account. I paid for a "lifetime" subscription that offered "unlimited" use of templates. This is not accurate. The app will give you enough credit credits weekly to make 17 short videos of your pictures. You can purchase additional credits though sometimes they will post and sometimes they won't. Overall, the app is very poor at keeping track of credits. By my estimation, they owe me 5000 credits (give or take a couple hundred). They just charged my account again, and yet failed to put any credit credits into my account. I've contacted them on three occasions: they replied the first time and said they would sort out my account. It never happened. Two subsequent emails have gone unanswered. Long story short: the developer's extremely poor management of user accounts makes what is otherwise a fantastic app essentially useless. ### 1/5 — Just does not work *2024-12-29, version 1.1.8* Was an absolutely waste of money, time and effort. Will be seeking a refund. Tried more than few photos. Took for ever to convert and nothing happened to the photos. Does not do what it claims. ### 1/5 — Só vai funcionar se pagar *2024-12-26, version 1.1.8* Te dão créditos pra fazer a edição de apenas uma foto gratis! Eis que leva uma eternidade e ainda ta ali! Fica travado! Só funciona pagando mesmo! ## Most critical reviews (10 lowest-rated) ### 1/5 — Subscription was purchased but couldn’t use to generate even 1 video. *2026-05-05, version 1.2.1* The app has video generator run for over 2 hrs and when it’s completed it shows an X and will not let you open or download. According to other reviews this is a common unaddressed problem. Keep in mind when you purchase your throwing 8$ away and will get nothing in return. ### 1/5 — Ridiculous *2026-01-27, version 1.2.1* This app should be taken down 😡😡😡😡 ### 1/5 — Honestly Terrible *2026-01-20, version 1.2.1* Wanted to make some videos of cool photoshoots I’ve seen and they labeled this app as 17+ but have a very very strict limitation on what you can do. Anything of a shirtless dude, even minimal exposure of skin, is labeled as restricted. There should at least be a setting to enable a lesser restricted version, but there are no settings at all! Terrible app. Don’t waste your money. EDIT: After leaving my review, all my animated photos and my credits have been DELETED, and I no longer have the ability to use the app!!! When I open it, I’m met with a blank white screen on both pages!!!!! This is a scam and if I do not receive a refund I will be taking this further!!!!! ### 1/5 — Unintuitive *2025-12-09, version 1.2.1* It took me 3 minutes of trying to get this thing work to cancel, erase and unsubscribe. ### 1/5 — App failure *2025-10-25, version 1.2.1* App is failing to load completely ### 1/5 — Doesn’t work anymore *2025-10-08, version 1.2.1* It used to work really well now it straight doesn’t 💔 ### 1/5 — this app is terrible *2025-09-22, version 1.2.1* don't buy it. they screw you into purchasing at least a week and it's a terrible generator. they should refund me for the 2 videos i made that came out awful. i want my money back ### 1/5 — Not as advertised *2025-09-12, version 1.2.1* Scam. Lures you in and then doesn’t deliver on description ### 1/5 — This is a joke *2025-06-07, version 1.2.1* App doesn’t work. It’s a fake out. ### 1/5 — Não funciona *2025-04-04, version 1.2.1* Depois de uma semana parou de funcionar fiquei decepcionado já que comprei o plano vitalício! ## Most praised reviews (10 highest-rated) ### 5/5 — Reliable *2025-09-03, version 1.2.1* This is my go to for quick and easy animations ### 5/5 — So far so good:) *2025-08-02, version 1.2.1* I’ll keep you posted ### 5/5 — Extraordinario *2025-03-21, version 1.2.1* Edypb ### 5/5 — Even though it’s a quick video, it transforms photos into moving videos phenomenal !!! *2025-02-02, version 1.2.0* I love this app. I’m glad I purchased the lifetime membership. It’s definitely my go to app for everything now it’s a game changer all the way ! This is my first day And I already used my weeks worth of credits on amazing videos ! I’ll have to wait another week before I could do more ! Can’t wait to check out other features too ! Thank you so much for making this app possible !!!!! Too bad. I can’t get extra credit for a great review that I’m posting, but it’s true. This app is amazing. Definitely worth the money in my book. And by the way, if you’re the owner of this app I was not joking about the extra credit, please and thank you !!! ### 5/5 — Why sooo expensive?!?😭 *2025-01-08, version 1.1.10* There should be a WARNING LABEL. (FOR RICH PEOPLE ONLY!) I really started having fun with this app and then the initial credits ran out.. And I was left with withdrawals from the amazing things Ai and I had made together. I was like that kid at the candy machine, trying to find a way into the machine without a penny to their name… Very disappointing.😞 I’m gonna go cry myself to sleep now. Thanks for THAT “PicToVid” ### 5/5 — Muito bom *2024-12-21, version 1.1.8* 10!! ### 5/5 — In the Middle of a Snowstorm *2024-12-21, version 1.1.8* A photo of my front yard, with the snow falling, turned into an animated winter wonderland where snowflakes danced and the trees bent under the weight of the snow. ### 5/5 — Schoolyard Fun *2024-12-21, version 1.1.8* A quick shot of the playground morphed into an animation where the swings moved on their own, and the slide turned into a waterslide. School breaks are way cooler now! ### 5/5 — Garden Transformation *2024-12-21, version 1.1.8* A quick snapshot of my garden turned into an animated jungle where the flowers grew rapidly and trees started walking! It felt like stepping into a new world. ### 5/5 — Café Daydream *2024-12-21, version 1.1.8* A cozy picture of my latte in a café transformed into an animation where the steam formed shapes of animals running across the cup. The perfect break from reality! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*