# PID Lítačka — user reviews > 325 indexed App Store user reviews of PID Lítačka by Hlavni mesto Praha, rated 4.80/5 from 1,265 ratings. - Source: https://appshunter.io/ios/app/pid-litacka/id983071129/reviews - App overview in markdown: https://appshunter.io/ios/app/pid-litacka/id983071129.md - Rating breakdown: 5★ 1,156 · 4★ 62 · 3★ 18 · 2★ 5 · 1★ 24 ## What do users think of PID Lítačka? Overall sentiment: neutral **Pros** - 💻 Excellent app for navigating Prague's public transport - 🚀 Fast and efficient - 💳 Supports Apple Pay - 🗺️ Accurate route planning and timetables - 📱 User-friendly interface **Cons** - 🐛 Frequent crashes and bugs, especially on newer devices - ⏱️ Mandatory 2-minute ticket activation delay causes issues - 💰 Unreliable ticket purchasing, leading to double charges - 🤔 Confusing account/verification process - 🚫 Lack of reimbursement options for failed purchases **Commonly reported bugs** - App crashes on launch - Ticket purchasing errors - Issues with account verification and login - Unreliable live transit data **Most requested features** - Apple Watch app integration - More customizable route planning options - Ability to cancel/refund purchased tickets - Improved payment reliability and error handling ## Newest reviews (10 of 325) ### 3/5 — Very slow *2026-08-01, version 4.6.17* Search function has slowed noticeably in the past few months compared to before. ### 3/5 — Need to buy tickets before entering metro station!!! *2026-07-04, version 4.6.17* When I took the metro there were inspectors on the platforms — not on the train itself, which is what I expected — asking to see proof of ticket purchase. I had already bought and validated (this takes 60 seconds) my tickets before heading into the station so I’m not sure if the tickets need to be validated *as well as purchased* to pass the inspection. Either way best to do both even before you’re on the platform :) ### 4/5 — CarPlay function *2026-05-10, version 4.6.17* Pridajte funkciu na parkovanie cez CarPlay ako to má EASY PARK a bude to naj aplikácia ### 3/5 — Not bad *2026-05-04, version 4.6.17* Not bad but keeps showing a green button to activate a ticket only for it to activate so many tickets. If a ticket is already active, the app should warn the user and/or not show activate ticket at all ### 2/5 — Bug in purchasing *2026-04-27, version 4.6.17* Choose 72h ticket, but it changes to 30 min ticket when completing the purchase ### 4/5 — Overall pretty good *2026-02-19, version 4.6.15* There is a lot of features I appreciate, buying tickets is easy, once you know what ticket you need - but that’s where you can easily make a mistake and the app doesn’t really tell enough ### 1/5 — Issues *2026-02-07, version 4.6.14* Doesn’t work properly ### 5/5 — Melhor aplicativo de transporte *2026-01-25, version 4.6.14* Tudo funciona é incrível recomendo utilizar ### 1/5 — Nefunguje na IPhone píše že tarif nenalezen!!! *2026-01-23, version 4.6.14* Nefunguje na IPhone píše že tarif nenalezen!!! ### 1/5 — Не працює застосунок після оновлення *2026-01-22, version 4.6.13* Після оновлення не відкривається додаток ## Most critical reviews (10 lowest-rated) ### 1/5 — Never ending bug *2026-06-24, version 4.6.17* Im flying back to Prague and I heard the country is trying to switch to all e-tickets. I tried logging in - doesn’t work! I tried the “forget password” doesn’t work either! Waste of time! Back to paper train tickets then! ### 1/5 — Pomala *2026-05-20, version 4.6.17* Čekám na vyhledání spojů po poslední aktualizaci 15 vterin, to je hodně dlouho:( nepouzitelny ### 1/5 — Проблема *2026-04-16, version 4.6.16* Просит, вставить или сделать фото для идентификации личности в приложении. По итогу ставишь, а качество очень сильно урезает и делает не фото а пиксели, из-за чего в последствии просить снова сделать новую фотографию, меняю уже 35 раз, специально считаю! ### 1/5 — Scam Inspectors & Bureaucratic IDSK Prague transportation system *2026-03-30, version 4.6.16* THE "1-MINUTE TRAP": HOW PRAGUE INSPECTORS EXPLOIT TOURISTS LACK OF HUMANITY OR JUST UNETHICAL TRICKS? I want to share a frustrating experience I just had to warn everyone traveling by bus/tram in Prague. I purchased my ticket via the app/SMS before boarding the bus. As many of you know, there is a 1-minute activation delay to prevent people from buying tickets only when they see an inspector. I activated the tickets and boarded the bus. Literally seconds before my ticket became active, I was approached by inspectors. Even though I showed them that the ticket was already purchased and would be valid in just a few seconds, they showed zero empathy. They insisted on fining me because it wasn't "active" at the exact moment they touched me. The Red Flag: What's even more suspicious is that after I paid by card, they claimed they "storno" (cancelled) the report and refused to give me a receipt or any documentation. This feels extremely unprofessional and unethical. My Advice: 1. Wait at the stop: Do not step onto the bus/tram until you see the "Active" status on your phone. Even 5 seconds of delay can cost you 1500+ CZK. 2. Demand a receipt: If you are forced to pay, never leave without a "Potvrzení o zaplacení" (Proof of payment). 3. Be careful: Some inspectors here seem to prioritize quotas over common sense or fairness. Prague is a beautiful city, but this lack of basic human decency from the transport staff is a huge stain on its reputation. Safe travels, everyone! ### 1/5 — Doesn’t work *2026-03-16, version 4.6.16* Crashes with “fare not found” error on every fare option. ### 1/5 — Vorsicht *2026-03-16* Vorsicht Mann muss die Tickets erst noch separat aktivieren ### 1/5 — :( *2026-03-08, version 4.6.15* Podvodníci ### 1/5 — Can't register *2026-02-24, version 4.6.15* Can't register via link sent to my email. Internal server error, please try again :( I've tried, nothing happened. I tried register again, but: your email is already registered. Frustrating. ### 1/5 — tourist scam *2026-02-12, version 4.6.14* We're Spanish and had a 28-minute metro trip planned. We activated our ticket just as we entered the train car, but the app wouldn't let us. The ticket inspector who fined us said we had to activate it before entering the station. But if the ticket is only valid for 30 minutes and my trip was 28 minutes, how am I supposed to activate it before entering the station? It would take longer, and I'd still get fined even with the ticket! Some of my friends were able to activate their tickets with the app, but they still got fined for activating them inside the station instead of outside on the street. In conclusion: you're going to get fined whether you have a ticket or not. It's a system that wouldn't work without the funding from fines levied on tourists; they're almost entirely financed by that. So it's no surprise that they abuse racism and fine you even if you're not Czech. Scam ### 1/5 — 1/5 *2026-02-10, version 4.6.14* 72h lístky mi zmizli z apky … a objavili sa až po expirovani… refund nie je možný lebo apka lístky viaže na telefón nie na registrovaný účet ## Most praised reviews (10 highest-rated) ### 5/5 — Super *2026-07-30, version 4.6.17* Bezvadná aplikace s velmi jednoduchým systémem a úžasným jednoduchým přístupem ke koupi měsíčníku. ### 5/5 — Easy to use *2026-07-16, version 4.6.17* Easy to use. My only wish would be to have a language option for English. ### 5/5 — Very Easy to Use *2026-07-11, version 4.6.17* On vacation in Prague. App is simple and very easy to use. ### 5/5 — Easy to Use *2026-05-30, version 4.6.17* Everything you need to travel on public transport. Would like to see an option to buy a senior three day ticket in the app rather than just a 24hr one. ### 5/5 — Best App in Transportation *2026-05-19, version 4.6.17* The pid App is the easiest and most efficient transport App I’ve ever used. I wish Australia could introduce it. ### 5/5 — 很好用 *2026-04-28, version 4.6.17* 很好用 ### 5/5 — Kefo *2026-04-24, version 4.6.16* Zajtra prvá skúška ### 5/5 — tourist here *2026-04-18, version 4.6.16* excellent app, easy to use! ### 5/5 — Şahane *2026-03-05, version 4.6.15* -Şehir içi ulaşım için büyük konfor. Bileti istediğiniz zaman alıp, toplu taşımayı kullanmadan önce aktive edebilirsiniz. -Binmeden 1 dakika önce aktivasyon yapmanızı tavsiye ediyor uygulama. Biz köşeden görünce aktive ettik:) -Bir app yüklemeniz yeter. 10 kişiye kadar bilet alınabiliyor. ### 5/5 — Best app *2026-03-04* Very user friendly. Easy, intuitive and comfortable. 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*