# Pie Five Pizza — user reviews > 112 indexed App Store user reviews of Pie Five Pizza by Pie Five Pizza Co., rated 4.80/5 from 4,461 ratings. - Source: https://appshunter.io/ios/app/pie-five-pizza/id1137994928/reviews - App overview in markdown: https://appshunter.io/ios/app/pie-five-pizza/id1137994928.md - Rating breakdown: 5★ 4,033 · 4★ 232 · 3★ 62 · 2★ 29 · 1★ 105 ## What do users think of Pie Five Pizza? Overall sentiment: mixed **Pros** - 🍕 Delicious pizza - 👍 Great customer service - 🚀 Fast and efficient service - 💰 Good value for money - 🎉 Rewards program **Cons** - 🐛 Buggy app with crashes and issues - 🤔 Confusing or difficult to use app - 💳 Payment and rewards problems - 🚫 Lack of customization options - 🏪 Inconsistent experience across locations **Commonly reported bugs** - App crashes on login or during ordering - Rewards not loading or applying correctly - Payment issues like declined cards or inability to save cards - Difficulty navigating app menus and finding options - Inconsistent behavior when trying to redeem offers or coupons **Most requested features** - Add full menu to app - Improve app stability and user experience - Offer alternative payment options like Apple Pay - Streamline rewards program and make it more user-friendly - Improve communication about location-specific offers and policies ## Newest reviews (10 of 112) ### 3/5 — fix the bugs *2026-01-19, version 47.5.0* the options aren’t the same under different build types. one of them is missing one of the pepperoni options, and you can’t choose to add more of the same ingredient on another. really annoying small errors that would be easily fixable. ### 2/5 — App doesn’t let me place an order *2025-08-01, version 45.0.2* It appears that I’m logged in, but the app prompts me to sign up and then freezes. The order doesn’t go through. ### 5/5 — Lex *2024-12-01, version 36.0.1* Good CS ### 5/5 — The ONLY PIZZA TO GET! *2024-10-20, version 35.0.5* It’s our GO TO! ### 2/5 — Frustrating *2024-07-26, version 32.1.0* For the past two years each time I order through the app the credit card I have saved gets declined and I have to start over and add the card from scratch. If you can’t get this functionality right at least offer Apple Pay. This happens on both my app as well as my husbands android. ### 5/5 — Love this place! *2024-04-29, version 29.0.1* Wish there were more of them. Anthony and the rest of the Overland Park crew give great service! ### 5/5 — Pie Five *2024-04-09, version 27.1.1* My favorite pizza and always great! ### 5/5 — Lamont *2024-04-07, version 27.1.1* Was a great pizzaterian ### 4/5 — Great app, a bit slow *2024-03-15, version 27.1.1* Really good coupons, but the app takes a lot of reloading and would recommend to just use the website. ### 1/5 — New app is terrible *2024-02-12, version 27.1.1* I don’t know who thought this new app was a good idea, but it is not user friendly at all. You have to choose your location each time you use the app - why? You have to choose your rewards now, why? It used to be so simple; you come in, earn rewards in points, use the points later for a free pizza. Easy. As much as I enjoyed the pizza, I enjoyed the rewards. The change makes me not want to come back. Also, $5 Personal Pizza Monday used to mean “all” of your pizzas you ordered were $5, not just one. another bad change. Sorry Pie 5! Love is lost! ## Most critical reviews (10 lowest-rated) ### 1/5 — Pie five new app *2026-08-17, version 54.0* Horrible, since the new app my previous rewards points has disappeared and nobody can’t help me ### 1/5 — New updates bricked my app *2026-07-05, version 50.0.3* The app is completely useless now. Updated. Don’t work. Deleted, reinstalled. Just getting blue spinning lines. ### 1/5 — Expired all my points *2026-04-30, version 48.1.0* Are you really that desperate for money? Keep your points. And your pizzas. ### 1/5 — Too combersome *2026-03-04, version 47.16.2* I had to jump through all kinds of hoops to place an online order. It’s just not worth the hassle. ### 1/5 — App Crashes on iOS *2025-10-30, version 44.7.1* Love the pizza but I haven’t been able to go ever since a update completely bricked the app for months. And the fact you can ONLY use the app to order and trying to order on the website just directs you to download the app. This is a terrible business practice that has likely hurt sales. Please consider giving customers alternatives. ### 1/5 — Buggy app, good pizza *2025-05-30, version 44.3.3* Very frustrating user experience ### 1/5 — Invalid coupon code *2025-01-15, version 37.0.0* There was a code for 4th free. It does not tell you the valid locations until you order. I ordered 4 pizzas and the code was not valid in Lubbock. ### 1/5 — Terrible app *2024-12-27, version 36.0.1* This is a very difficult app to use. I am unable to use the same card or add rewards ### 1/5 — Worst App Experience *2024-12-09, version 36.0.1* This app is so annoying it cured my neuropathy by finding every. last. nerve. and irritating it. I had to place the same order THREE times. This app is totally busted- what’s with all the redirects? Great pizza, terrible development. ### 1/5 — Hard to navigate and understand *2024-02-26, version 27.1.1* Hard to navigate and understand ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptional service *2026-01-12, version 47.5.0* The Pie Five in Keller in Keller Parkway is by far the best Pie Five I’ve ever been to. The way they make the pizzas looks amazing (and tastes amazing), and the service is incredible. They are fast, accurate and very kind! We enjoy every visit. Seriously, cannot say enough about the service! ### 5/5 — Best pizza - great staff *2026-01-06, version 47.5.0* We are so glad to have Pie Five near our home. Out of all the pizza places we’ve tried in our area, they are by far the best. They have a unique variety, specialty pizzas, and they carry toppings that only the real pricey Frou Frou pizza restaurants have. Items like roasted red bell pepper, artichoke hearts, three different kinds of olives, fresh basil. Pretty darn cool. All the staff there are so friendly and easy to work with. The pizzas are done quickly and you can even order them from the drive-thru, something that I have never seen at a pizza place before! ### 5/5 — Best Pizza! *2025-11-22, version 47.0.1* I love Pie V’s HighFive pizza. It has meats and veggies. Thin crust is my favorite. Any time I want pizza I come to Pie V, whether with family, friends, or alone. ### 5/5 — Amazing! *2025-10-27, version 46.0.0* Great service, fast and friendly service, and delicious pizza. ### 5/5 — Great food *2025-10-06, version 45.9.1* Pie Five is a great place to eat. Food is great. Staff is great as the food! ### 5/5 — PF *2025-09-03, version 45.5.2* Pie Five’s employees have great customer service and their pizzas are delicious. ### 5/5 — Great Food. Great Service. *2025-06-13, version 44.3.3* Pie Five delivers fresh, customized pizzas that are ready quickly and the staff is upbeat and pleasant. ### 5/5 — Always great! *2025-05-12, version 44.1.0* The Panzano with garlic butter is amazing!!!! ### 5/5 — Amazing *2025-03-11, version 39.3.1* The staff is always nice and the pizza is the best quality. ### 5/5 — Happy *2024-12-09, version 36.0.1* Pive 5 is amazing. The pizzas are delicious. The service is fantastic! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*