# Piedmont Now — user reviews > 89 indexed App Store user reviews of Piedmont Now by Piedmont Healthcare, Inc., rated 4.70/5 from 1,395 ratings. - Source: https://appshunter.io/ios/app/piedmont-now/id973488807/reviews - App overview in markdown: https://appshunter.io/ios/app/piedmont-now/id973488807.md - Rating breakdown: 5★ 1,207 · 4★ 65 · 3★ 33 · 2★ 33 · 1★ 57 ## Newest reviews (17 of 89) ### 3/5 — My Chart *2025-10-21, version 7.0.0* Half the buttons on explore more are off the screen aces can’t be pressed. ### 3/5 — Pre-op *2025-10-07, version 7.0.0* Inundated with information requests and requests. Makes me nervous and my daughter has to accompany me to appointments.P ### 3/5 — Future appointments *2025-08-02, version 7.0.0* Please add a more prominent label for appointments next year ### 5/5 — Review Piedmont Now *2025-07-18, version 6.6.1* The process was easier with. Piedmont now. ### 5/5 — Great Practice *2025-07-17, version 6.6.1* Although I don’t go as much as I should. I’m not judged. Just cared for. The Dr. Marxer is thorough and knowledgeable. His staff is friendly and I wouldn’t want to be anywhere else ### 5/5 — Dr visit *2025-06-30, version 6.6.1* Everyone was Very nice ### 5/5 — Piedmont in Austell *2025-05-21* I have been using this practice for years. Seeing most of the doctors in the practice. They are very professional and take their time to explain your choice of treatments. They show empathy for your pain. I recommend this practice to everyone including the doctors. I trust these doctors with my care. ### 4/5 — E. Roper *2025-05-01, version 6.6.1* The app is easy to use. It would be great if the if the physicians would read them and the patient not have to wait for five days for prescription refill or a simple referral. ### 5/5 — Piedmont App *2025-04-09, version 6.6.1* App is user friendly and is helpful when I need access to results, pay my bill and for general medical care. ### 2/5 — ED vist *2025-04-05, version 6.6.1* When I went to the ED due to pain in my stomach Dr Cleary was rude and didn’t try to figure out what was going on. He treat me like I was there only for pain medication and nothing else didn’t even try to find out what was my problem would not recommend going to the ED at in Fayetteville GA. ### 5/5 — Piedmont urgent care *2025-04-04, version 6.6.1* The stay was amazing, everyone was friendly and I was in and out. ### 5/5 — Outstanding service *2025-03-29, version 6.6.1* I have always received amazing patient service at every single Piedmont office that I have been to. Highly recommend Piedmont Healthcare! ### 5/5 — Excelente app para control médico *2025-03-04, version 6.6.1* La mejor forma de tener al día y a la mano los seguimientos de tus médicos. Me gusta que me agenda las siguientes consultas. Y me asocia a mis hijos a la app. ### 5/5 — A Great Hospital *2025-02-24, version 6.6.1* Piedmont has been awesome to myself and my husband , very comforting and supportive with our health issues. would i recommend them… most definitely. ### 5/5 — Boomer + Gen X Friendly 🤗 *2025-02-18, version 6.6.1* I love the “less stress” way to have results, messages from my doctors, and links to NLM with research info regarding my labs in one place! No need to panic or try to remember everything! ### 5/5 — Great Staff *2025-02-17, version 6.6.1* Always great service& friendly staff ### 2/5 — No current appointments available *2024-12-30* Tried to make an appointment for my doctor, none are available until March and April! It’s the end of 2024, and my prescriptions for thyroid and BP were written at the beginning of 2024, to be refilled every three months. I have no refills left, and cannot get an appointment until March!? The last time I tried to make an appointment, he was unavailable, but I saw his PA, she was very kind… I made an appointment online with her, but cannot see her until the end of Jan, 2025… better than March I guess. I’m going to try to call my pharmacy and see if they have better luck getting my refills. If not, I think I need to find another medical practice. ## Most critical reviews (10 lowest-rated) ### 1/5 — Communication is terrible/ negligent with med refills *2025-09-29, version 7.0.0* I have been trying to get my medication refilled since Sep 2 , after several emails with different incompetent personal and phone calls , today is Sep 29 and I still don’t receive my medicine for my stomach , my condition is worsening again Symptoms are back . Do not recommend this hospital internal medicine . ### 1/5 — Review *2025-06-13* The Worst Thing that has happened to me in this hospital was I was sexually assaulted by one of their doctors and assaulted by that same doctor and this hospital has done nothing but hopefully this message gets noticed because I avoid actually being at this hospital on prince avenue and hopefully the president of hospital can help me get justice or CEO. The security guards didn’t even help during this incident and it’s sad if they’re doing this they’re doing this to all patients. I was also told this isn’t the first incident with that doctor who sexually assaulted me. So even though I’m medically sick and have health issues I choose to just die and be sick to avoid coming to this hospital because of being sexually assaulted by their doctor he knows who I’m I never will forget this incident. ### 1/5 — Payments through App *2025-02-25* I paid my co payment through the MyChart app for Piedmont Orthopedics only to be told that I would have to pay an extra five dollars the day of my appointment, Technically I shouldn’t have to pay anything extra because whatever is in the payment field should be honored because I paid my payment 2 days prior to my appointment , if it is an issue blame it on your network technician (IT) to implement the right payment in the system because this is unacceptable. I rather pay prior to the appointment so I don’t have to deal with some of Piedmont receptionist they are very rude and especially in Orthopedics you see the difference in treatment between different human beings because if you’re Caucasian you’re treated fine but if you’re an Amerindian (Afro American) you’re treated with disdain, I have video of the iteration especially if you ask to speak with management. ### 1/5 — Does not connect to apple health *2024-11-28, version 6.6.1* See title ### 1/5 — They do not listen *2024-10-03, version 6.6.1* The Practicioner I spoke with Cindy was not listening to help she was listening to hurry and answer and get me off the phone. She did not consider how I as a patient felt nor was she talking as if she cared at all. ### 1/5 — Poor customer service *2024-06-25, version 6.5.2* For a while, I have been feeling like I’m Service Provider and not the consumer with Dr. Kuttupan. He is rude and he talks at me as a patient. Nothing is convenient! Everything is more work for the patient. I will be finding another care provider. ### 1/5 — Emergency visit to Piedmont Fayetteville *2024-03-29, version 6.5.2* This was literally one of the worst experiences of my life. I went to the emergency room, expecting to be treated in a fair and decent manner in a timely manner, and found something different. I was repeatedly dismissed, and my concerns were disregarded. I waited as expected hour after hour, but then additional hours in a freezing room, catching a cold, with no regard for my personal well-being. I’m not a person who uses the emergency room, but in this instance, I found a need to do so, and would never again, unless I absolutely have to. This experience is not for the faint hearted. It is only for those who are in desperate need. You end up seeing a number of doctors who send you to doctor after doctor and each will give you a different diagnosis with the result being no treatment. I eventually found it necessary for me to check myself out, and make my way home to try and digest what I had experienced and make an informed decision about my own health. I may find it necessary return I will do so very reluctantly. While in the waiting room at Piedmont Fayetteville. I heard call after call of people needing a code blue attention. I guess my expectations are that I will be taking care of because I have a emergency that was not the case. I finally left untreated, disappointed, and still ill. I’m not sure if the administration is aware of how understaffed their emergency rooms are with doctors who have specialties that lead nowhere for the patient, but it’s clear to me that the emergency room is just a fantasy and somebody’s imagination. My best wishes to all who find themselves in need of having to visit a hospital emergency room. ### 1/5 — No Support *2023-07-11, version 6.2.0* MyChart changed without any notification. I called the MyChart Helpdesk and someone was helping me and all of a sudden she said hello and hung up, so I had to callback again. ### 1/5 — Book an Appt doesn’t work *2023-06-17, version 6.2.0* Like the title says, online booking wouldn’t work and when I called I was told I had to book online or just ‘show up.’ ### 1/5 — It’s google maps *2023-03-15* I have no idea why this app exists. While at the main campus, I tried to get those campus-specific directions to specific locations. Looked up my provider, and it took me to google maps. Not helpful, as I was already there. It appears the campus directions are for getting to places like a cafeteria. Linking to McChart just duplicates the notifications from that app—not anything useful like providing directions to appointments. ## Most praised reviews (10 highest-rated) ### 5/5 — Piedmont app *2025-10-23, version 7.0.0* Very convenient app time saving also ### 5/5 — Staffing *2025-10-20, version 7.0.0* Everyone was very nice and they was very polite and helpful . Good Customer Service skills ### 5/5 — Good doctors *2025-10-09, version 7.0.0* I love the care I get they are very thorough and don’t stop until they find out what’s wrong with you they are real nice and courteous not just the doctors but the nurses and the girls that work at the desk that’s all I have to say no ### 5/5 — Piedmont Now *2025-10-08, version 7.0.0* I have been very impressed by the care I have received from various areas of service. I am happy with rapid response and skilled help I received. Thank ### 5/5 — My Chart through Piedmont is great! *2025-10-02* I thoroughly appreciate & enjoy using “My Chart.” It’s so convenient & easy to use. All my health records are at my fingertips & I can easily send a message to any of my doctors. I can request medication refills, check lab results, etc. The doctors are very good about responding quickly. It’s a great way to check your appointments & pre-registrar before going in for an appt. It’s also good to see what the doctors have written & make sure everyone is on the same page. It’s a wonderful medical portal that allows two way communication between me & my doctors. It provides a great service. Thank you very much. ### 5/5 — Easy *2025-09-16, version 7.0.0* This is an easy app to learn. ### 5/5 — Peidmont Care *2025-08-25, version 7.0.0* I don’t know about the rest of Piedmont but the Orthopedic floor was wonderful . Everyone was very professional . I had great care and my Doctor is the best . ### 5/5 — Great App very stable *2025-08-21, version 7.0.0* Very happy with this app, the design and ease of maneuvering to what I need. Very stable too thank you! ### 5/5 — So easy and thorough *2025-08-14, version 7.0.0* I walked in with asthma symptoms and the wait was so worth it. The staff made me feel comfortable and heard. The care I received was very thorough and I felt relief instantly after treatment. Staff is personable and professional. ### 5/5 — Love It *2025-07-28, version 6.6.1* Love the App truly a life saver --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*