# Pier 1 Imports — Inspire the designer in you

> Home decor and furniture retailer with unique, artisan-crafted products. (iPhone/iPad app by Pier 1 Imports Online, Inc..)

- Source: https://appshunter.io/ios/app/pier-1-imports/id1554558912 (this page in markdown: same URL + `.md`)
- Developer: [Pier 1 Imports Online, Inc.](https://appshunter.io/developer/1554558914)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.18/5 from 655 App Store ratings · 49 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 52 MB
- Languages: Arabic, Croatian, Czech, Dutch, English, Finnish, French, German, Hebrew, Hindi and 17 more
- Released: 2021-03-08
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/pier-1-imports/id1554558912/reviews.md

## What is Pier 1 Imports?

Inspiring, fun, colorful, creative and definitely out of the ordinary, you have a knack for finding just the right furniture, lighting, tableware and decor for your home. And that’s just what you find at Pier 1 Imports. Because we search out the world’s most gifted artisans, find and develop fashion-forward trends, and handcraft exclusive products with you specifically in mind.

We’re all about presenting new ways of seeing and experiencing your home. Our furnishings, rugs, art and scented candles are created to spark your imagination, present inventive solutions and reveal more possibilities than you ever thought possible.

Shop our new app!

## Key features

- Unique furniture and decor
- Global artisan products
- Fashion-forward trends
- Handcrafted exclusive items
- Home furnishings and art
- Scented candles

## What do users think of Pier 1 Imports?

Overall sentiment: negative

**Pros**

- ⭐️ Great app!
- ⭐️ Easy to use
- ⭐️ Glad they have an app
- ⭐️ Missed shopping at the stores

**Cons**

- 🚫 Can't get to checkout
- 🚫 Truly terrible app
- 🚫 Lost shipment
- 🚫 Horrible horrible service
- 🚫 App needs work
- 🚫 Awful
- 🚫 Impossible to disconnect the notifications
- 🚫 Think twice before buying
- 🚫 App might as well be titled non-existent
- 🚫 Couldn't open pages
- 🚫 Can't cancel
- 🚫 Horrible design and user experience
- 🚫 Garbage
- 🚫 Usability very poor
- 🚫 Waste of time
- 🚫 Everything sold out
- 🚫 You just lost a customer!
- 🚫 Not enough information!
- 🚫 This app needs work
- 🚫 Very disappointing, can't ship to Quebec

**Commonly reported bugs**

- Discount code not working
- App crashes frequently
- Can't view order history

**Most requested features**

- Bring back Patchouli scent
- Add ability to filter out sold out items
- Improve product details and dimensions
- Add Canada shipping

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/pier-1-imports/id1554558912/reviews.md

### 1/5 — Can't Get To Checkout

*2025-10-26, version 7.6*

I click on my bag and it does nothing.  Can't pay for my items or even look at my basket to checkout.  Ridiculous.

### 1/5 — Truly terrible app

*2025-06-17, version 7.3*

You’d think people would want to know the dimensions of furniture they’re buying. With the Pier 1 app, you can just guess! Or, better yet, look elsewhere.

### 1/5 — Lost shipment!

*2024-09-28, version 5.9*

Weeks ago I ordered $200.00 worth of Ginger Peach liquid (I forget exact title)and NEVER received it!!! My credit card was charged , order was supposedly shipped and then absolutely nothing and you people are impossible to get in touch with!!! I am so disappointed with this service and if this is the way you do business BRING THE STORES BACK!!! What can be done about this fiasco? Constance M Ponder - OH

### 5/5 — Pier stores

*2024-09-06*

Missed shopping at your stores

### 5/5 — Ms. Linda Long

*2024-02-27*

Miss the actual store. Longtime customer. Took a friend who bought entire dining room furniture. Commission?

### 1/5 — The reason for one star

*2023-12-23, version 5.7*

I purchased some Christmas ornaments for my tree. They did not work so I wanted a refund. My items did not say no returns. They did give me an in-store credit but that is not what I wanted.

### 5/5 — Bring it back!!

*2023-09-17*

Patchouli was the best scent ever!!! Bring it back if at all possible!!!!

### 2/5 — Miss the stores so much!

*2023-07-02, version 5.3*

I just find the shipping outrageous! I so miss Pier One stores and Steinmart. They were the best! I would have bought more but $12.95 was as much as the candle was originally. I have many items from the stores. Mirrors, tapestries, furniture etc. Sure miss going in to Pier one once a week!

### 3/5 — Review

*2023-06-17*

Every time I get on the site you are always out of stock!  I love the patchouli anything, I never see the refills in the diffuser big bottles anymore or the little bottles of oils in patchouli, vintage linen, or pink champagne! I absolutely love those scents (Patchouli & Cardamom, Vintage Linen, & Pink Champagne). The last order one of the Patchouli & Cardamom was broken, thank goodness I bought 3!

### 1/5 — Horrible horrible service

*2022-12-06, version 4.3*

I was SO excited to be able to order online.  I downloaded the app, and chose the LeVien ornament I wanted.  What a bargain! 14.95 .  There were 2 choices but no way to choose.
The payment page wouldn’t accept the code “FRIDAY”.  I went through chat and finally got it to tell me a real person would call me.   NOPE.  Didn’t happen.  Tried again.   Nothing.  Again, nope.  Emailed a request (twice) to speak to a representative and still no call.  I now know why all the stores closed.   Customer service is non existent.

## Frequently asked questions about Pier 1 Imports

### What kind of products can I find on this app?

This app offers a wide range of home decor and furniture items. You can find unique pieces such as lighting, tableware, rugs, art, and scented candles, all designed to inspire and enhance your living space.

### Where do the products come from?

The products are sourced by searching out the world's most gifted artisans and developing fashion-forward trends. Many items are handcrafted and exclusive, created with the customer in mind.

### Is this app free to use?

The app itself is free to download and use. While the description doesn't explicitly detail pricing for products, it implies that purchases are made through the app, and it is categorized as 'free with in-app purchases'.

### What makes this app different from other home decor apps?

This app focuses on providing products that are 'out of the ordinary,' crafted by global artisans, and designed to spark imagination. It emphasizes unique, handcrafted items and inventive solutions for home styling.

## Version history (last 5 releases)

### 8.4 — 2026-06-09

• New and improved user accounts
• Easier and faster checkout 
• View and keep track of your orders

### 8.2 — 2026-03-05

• New and improved user accounts
• Easier and faster checkout 
• View and keep track of your orders

### 8.1 — 2026-01-16

• New and improved user accounts
• Easier and faster checkout 
• View and keep track of your orders

### 7.9 — 2025-11-25

• New and improved user accounts
• Easier and faster checkout 
• View and keep track of your orders

### 7.8 — 2025-11-11

• New and improved user accounts
• Easier and faster checkout 
• View and keep track of your orders

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*