# Pierce Transit On-Demand — On-demand rides Pierce County > On-demand transit booking for Pierce County, offering shared rides. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/pierce-transit-on-demand/id6464473474 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.70/5 from 237 App Store ratings · 18 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 133 MB - Languages: American English, European Spanish - Released: 2023-11-07 - Data updated: 2026-08-20 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/pierce-transit-on-demand/id6464473474/reviews.md ## What is Pierce Transit On? Pierce Transit On-Demand makes it easier than ever to ride transit in Pierce County — with one simple smartphone app and just a few taps, book a ride within our Runner zones wherever the bus can’t take you. To provide the fastest service, we may pair you with others headed in a similar direction. HOW IT WORKS: - Download the app and create an account. - Get picked up and dropped off where you want. - Share your ride with others. - Save cash and time. What we’re about: CONVENIENT Use your phone to tell Pierce Transit Runner where you are and where you want to go. We’ll take you there. To provide faster service, you’ll be paired with others heading in a similar direction. FAST It just takes a minute to book your ride! The app will send you an approximate arrival time for your Pierce Transit Runner vehicle. AFFORDABLE Pierce Transit Runner costs the same as a bus trip, and daily and 30-day passes are accepted. Pay your fare using ORCA, Transit app on your smartphone, or a paper pass. To pay using cash, visit one of the many ORCA retail locations or vending machines to convert your cash to E-Purse value. For more information on buying or using an ORCA card, visit myorca.com. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. You can even double up your green cred by connecting with other public transit services. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. Questions? Reach out to support-pierce@ridewithvia.com Loving your experience so far? Give us a 5-star rating. You’ll have our eternal gratitude. ## Key features - Book on-demand rides - Set pickup and drop-off locations - Share rides with others - Accepts ORCA card and passes - Sustainable ride-sharing - Fast booking process ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/pierce-transit-on-demand/id6464473474/reviews.md ### 1/5 — Doesn’t work *2026-07-06* Never in service or doesn’t let you get past location selection ### 1/5 — It’s iffy *2025-12-27* Sometimes you get a ride like with in a few minutes others nobody at all the next and they don’t run all hours of the day or night witch I wish they would tell us when they have no drivers available but once you find one for the most part 75% they nice kind the rest of the time rude they don’t listen to where I need to go and they talk on a phone while driving and they don’t listen to when I say stop here please and I have to say forget it let me out you passed my stop if I could give them a half star they would cleaning vehicle is amazing part and sofar they stay in puyallup and I have to take a different kind of transportation as I don’t drive and frustrating part they stay local I’m already paying so why can’t they take me all over Washington state like Tacoma to seattle or seattle to puyallup or to sumner to puyallup open the boundaries more but they’re definitely nice comfortable relaxing liability safe driving for the most part. I’ve only had a few who are speeding. And I mean 65 in a school zone no joke I report them all the time and then they stair at me as they want directions to where I’m going and they point every block do I turn here? Do I turn here? No, you got a GPS use it but they don’t do but not all sadly this is the best way for me to get around though for like going shopping, doctors appointments coming from the Washington State Fair going to a local restaurant. It’s amazing, it just has a little bit of flaws ### 2/5 — The zones are confusing *2025-12-20* I was chilling with my friends I was able to take a runner to my destination, and then when I was trying to take a runner back from set destination, I was unable to. I am confused about the zones because how come I’m able to travel one way, but the other I am not, I think the zones should be accessible via all zones rather than blocking us specific zones from other zones for safety reasons one two with the time sometimes past 930. You’re not able to make a run runner, even though the zones end at 10pm ### 2/5 — No way to schedule *2025-12-04* System will only let you do rides at the current time the buttons that are supposed to let you schedule or change time do nothing ### 3/5 — Good service and pricing but some major issues *2025-11-07* One of the biggest being marking where you are getting picked up, if i mark it at my house it tells me to go across the street, and my driver cancelled my ride cause of the pickup issue and i was trying to rebook it and it didn’t let me do that or use my orca card cause of the bad cell service that wouldn’t be an issue if i could just be able to make where i wanna get picked up at as at my house where i can still reach wifi Also, the app doesn’t let you use a debit or credit card to add as a payment method, only orca cards or tokens or whatever, but if I dont have those i have to wait several days to be able to do that after i order the card, its stupid ### 5/5 — Great Ride . Good for short commute in Puyallup *2025-08-09* Awesome ### 3/5 — No Scheduling :( *2025-07-21* when i open the app i see the schedule ride button for about one second before it disappears. when i try to go into the menu to schedule a ride from there it just makes me choose a ride for right this second. i just want to have something solidified ahead of time is all ### 5/5 — The missing piece in public transit *2025-04-17* I take the buss and train to and from school 5 days a week and although it’s a 20 min drive it can take up to 2.5 hours to get there depending on bus delays and time of day, since this app I’ve consistently cut my time in half. The convenience is incredible and the fare is perfect. The app is a little hard to work through with the boundaries but it just takes some practice. Hoping this continues and is expanded on because it truly does help! ### 5/5 — Very good service *2025-04-14* DRIVER WAS AWESOME !!!! ### 1/5 — App is fine. Service needs work. *2024-12-18* I tried using the Pierce Transit runner service exactly once. I walked 45 minutes to reach the pickup zone only to find when I got there that the app couldn’t find a shuttle that would take me to my destination. What a waste of time. ## Frequently asked questions about Pierce Transit On ### What does Pierce Transit On-Demand do? This app allows you to book on-demand rides within specific zones in Pierce County where regular bus service may not be available. It connects you with rides that can pick you up and drop you off at your desired locations, potentially sharing the ride with others to optimize service. ### How do I pay for rides booked through the app? You can pay for your rides using your ORCA card, the Transit app on your smartphone, or a paper pass. If you prefer to use cash, you can convert it to E-Purse value at ORCA retail locations or vending machines. Daily and 30-day passes are also accepted. ### Is this app available for all devices? The provided information does not specify compatibility with different operating systems. However, it is described as a smartphone app, suggesting it is available for iOS and Android devices. ### What are the benefits of using this app? Using the app offers convenience by allowing easy booking of rides, affordability as it costs the same as a bus trip, and sustainability by reducing the number of vehicles on the road through ride-sharing, which helps lower congestion and CO2 emissions. ### Can I book a private ride? The app's description mentions that to provide the fastest service, you may be paired with others headed in a similar direction. This indicates that rides are typically shared, rather than private. ## Version history (last 5 releases) ### 4.29.1 — 2026-08-17 Performance improvements and bug fixes ### 4.27.16 — 2026-07-01 Performance improvements and bug fixes ### 4.27.1 — 2026-05-04 Performance improvements and bug fixes ### 4.26.12 — 2026-04-19 Performance improvements and bug fixes ### 4.26.10 — 2026-03-11 Performance improvements and bug fixes ## Apps similar to Pierce Transit On | App | Rating | Price | Category | | --- | --- | --- | --- | | [Kenmore Air](https://appshunter.io/ios/app/kenmore-air/id1664417942) | 3.5 (2) | Free | Travel | | [flySEA](https://appshunter.io/ios/app/flysea/id1171249740) | 2.6 (157) | Free | Travel | | [FerryFriend](https://appshunter.io/ios/app/ferryfriend/id918755226) | 4.9 (2,880) | Free | Travel | | [myORCA](https://appshunter.io/ios/app/myorca/id1606459618) | 2.5 (354) | Free | Travel | | [Transit GO Ticket](https://appshunter.io/ios/app/transit-go-ticket/id1131345078) | 4.5 (19,141) | Free | Travel | | [GOIN' - Rides for all](https://appshunter.io/ios/app/goin-rides-for-all/id1363873138) | 4.5 (180) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 ## Related topics [pierce transit](https://appshunter.io/ios/topics/pierce-transit) · [pierce transit runner](https://appshunter.io/ios/topics/pierce-transit-runner) · [pierce county transit](https://appshunter.io/ios/topics/pierce-county-transit) · [pierce transit rideshare](https://appshunter.io/ios/topics/pierce-transit-rideshare) · [gonow on demand](https://appshunter.io/ios/topics/gonow-on-demand) · [transit bandage](https://appshunter.io/ios/topics/transit-bandage) · [on demand transit](https://appshunter.io/ios/topics/on-demand-transit) · [drt on demand transit](https://appshunter.io/ios/topics/drt-on-demand-transit) · [okotoks on demand transit](https://appshunter.io/ios/topics/okotoks-on-demand-transit) · [on demand](https://appshunter.io/ios/topics/on-demand) · [pierce county](https://appshunter.io/ios/topics/pierce-county) · [hampton roads on demand](https://appshunter.io/ios/topics/hampton-roads-on-demand) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*