# PiHelper — user reviews > 157 indexed App Store user reviews of PiHelper by 茜 沙, rated 4.10/5 from 247 ratings. - Source: https://appshunter.io/ios/app/pihelper/id1369930932/reviews - App overview in markdown: https://appshunter.io/ios/app/pihelper/id1369930932.md - Rating breakdown: 5★ 165 · 4★ 25 · 3★ 15 · 2★ 10 · 1★ 32 ## What do users think of PiHelper? Overall sentiment: negative **Pros** - 💻 Convenient remote management - 📊 Useful monitoring features - 🔑 SSH and SFTP access - 🚀 Clean and intuitive UI - 💰 Reasonable pricing **Cons** - 🐛 Compatibility issues with newer OS versions - 🔒 Unreliable authentication methods - 🖥️ Terminal interface limitations - 🔄 Abandoned by developers - ⚠️ Potential security concerns **Commonly reported bugs** - Inability to connect to Raspberry Pis - Clipboard data being accessed - Terminal crashes and text wrapping issues - Inaccurate CPU and GPU usage reporting - Incompatibility with newer SSH ciphers **Most requested features** - Support for Raspberry Pi 5 - Temperature monitoring in Fahrenheit - Ability to clear RSA keys - Network and disk usage monitoring - Offline notification alerts ## Newest reviews (15 of 157) ### 2/5 — Was awesome, but now needs some love *2025-06-22, version 1.6* This used to be a great app however in iOS 18.5 it doesn’t seem to work either with the password or private key. as of the date of this review the app has not been updated in four years. Here is hoping to develop her will come back and work his or her magic again. ### 3/5 — Not working *2024-07-08, version 1.6* Doesn’t connect to rpi 5 at all ### 1/5 — No longer works with Bookworm *2024-06-14, version 1.6* Using the latest Pi OS this no longer works as it uses an older version of SSH. There are work arounds. I have not heard anything from the developer. Shame as it worked flawlessly for years. Hopefully they will update it. ### 1/5 — App No longer works *2024-05-20, version 1.6* This app has been great but ever since Pi OS Bookworm it has stopped working. ### 1/5 — fail to connect *2024-05-15, version 1.6* tried many time on my MacBook Air (m1) and iPad Air (iOS 17) and nothing to do, i'm alsways stalled there.. so, not working to me.. ### 2/5 — Not very stable *2024-03-03, version 1.6* I liked this for a while because it was the first thing I tried. When I rebuilt one of my machines it would no longer connect even when I deleted the old connection and recreated it. Terminus works better. ### 1/5 — No longer works *2024-03-01, version 1.6* Looks abandoned. Can’t get it to connect to any of my pi’s ### 3/5 — Nice, but abandoned *2024-01-31, version 1.6* Nice quick status summary, but clearly abandoned and unmaintained by developer. Last update was 3 years ago as of start of 2024. Still, it works when it works, but in my case it only connects by IP. That is, it can’t find my servers by internal DNS name at the same time other apps on the same iPhone and same network work fine. But because abandoned, this won’t get fixed. ### 1/5 — Bookworm changed things *2023-12-20, version 1.6* Since the release of Bookworm unless I’m doing something wrong the app no longer works. I can still see connections Pi’s running Bullseye though so not sure why. ### 4/5 — Não funciona Iphone 15 *2023-11-22, version 1.6* Depois que entra, adiciona um host, depois de conectado, clico no TERMINAL e o app encerra sozinho. Noniphone 11 funciona bem. ### 1/5 — Doesn’t work… like at all *2023-11-12, version 1.6* I’ve tired everything i could think of. It doesn’t connect to my pi and the creds are correct ### 4/5 — Good, needs updating *2023-11-10, version 1.6* Works well with Bullseye on 4B and Zero 2W. Unable to connect with 12 Bookworm. ### 2/5 — Need a way to clear rsa *2023-10-30, version 1.6* Need a way to clear rsa ### 1/5 — Didn’t manage to get it to connect to Rpi4 *2023-08-15, version 1.6* key-based auth support is very rudimentary: - first you have to manage to paste it into the text area obscured by the keyboard, - then read that the app only supports RSA keys - end up with an unhelpful “authentication failed” message. Also the medium post requires a paid account?? ### 1/5 — Security needs updating. *2023-03-20, version 1.6* I use 4096 bit rsa ssh keys for all of my connections between devices. Trying to add a key in this app is a nightmare on an iPhone. Also it doesn’t seem to like rsa 4096 bit keys? I don’t get any errors, it just doesn’t connect. I won’t be generating a different, potentially weaker set of keys just to use this app. Add a key import function and add compatibility with later key formats please. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2026-02-05, version 1.6* I performed a reasonable amount of troubleshooting before posting. It seems this app does not work. I am confident that all of my machine configurations are accurate and that the problem is within the PiHelper app. ### 1/5 — No longer works *2025-09-12, version 1.6* Connection failed tap to retry message seen when trying ssh. My hunch is that the app doesn’t support the newer and more secure ciphers, cipher suites, and/or other algorithms on devices with up to date OS. One not so secure option is to edit the Pi to accept and use older ciphers or find a new app. ### 1/5 — DOA for new OS’s *2025-06-10, version 1.6* Was a great clean tool while it worked but recent pi OS updates render the app unusable. Hopefully the dev can update it. ### 1/5 — Not updated hence not working *2025-02-11, version 1.6* I cannot get this app to connect to my pihole server. Tried everything. Username password, not working. Private key, not working. Always tells me that a connection to my pihole server isn’t working. Philly on the other hand works fine. I wonder if the app is refusing to connect because my pihole blocks adds?! Not paying money for testing. No way. Might have been a great app, but since I cannot test it, I can only give it 1 Star. ### 1/5 — No longer compatible *2025-01-30, version 1.6* Sadly no longer compatible with Bookworm and fails to connect to my Raspberry Pi's. Used to be very useful tool but not anymore. ### 1/5 — No longer compatible *2024-12-27, version 1.6* App is no longer compatible with Debian (bookworm) and unable to make connection. App needs to be removed from the App Repo ### 1/5 — No Bookworm support *2024-12-06, version 1.6* Doesn't work with Bookworm. Used it for years. Have to find something else. ### 1/5 — So long!! *2024-11-03, version 1.6* It was good while it lasted ### 1/5 — No longer works *2024-10-23, version 1.6* No longer works on newer OS’s real shame as it was a really good app - abandonware ### 1/5 — Not working with the latest RPI versions *2024-09-26, version 1.6* Use to be a super utility. Spent tons of time trying to decide what happened to it. Will not connect to the latest PI versions. Really wish they would update the app. Miss it. ## Most praised reviews (10 highest-rated) ### 5/5 — update to rp5 *2025-01-31, version 1.6* pls update the app for support raspberry pi 5. ### 5/5 — Easily one of the best apps *2023-11-30, version 1.6* I don’t write reviews. But this app has come in handy so many times. Only thing I wish is the writer would make a Widget to put on MacOS that allowed for quick access to the pies I’m monitoring. ### 5/5 — Great app to keep an eye on my collection of pies! *2023-11-29, version 1.6* And it works on my older iPads. Excellent. ### 5/5 — Very good app ~ works well *2023-05-16, version 1.6* It was easy to get connected to my pi. It worked the first time unlike other apps that refuse to connect because of some obscure hidden setting somewhere. Don’t see an option to change text size in the TERM window, which would be great. Maybe it’s an option later or I can’t find it. ### 5/5 — Great app *2023-02-20, version 1.6* Has everything you could need to track your pi, one suggestion though. Could you please add a way to track it outside your local network ### 5/5 — Flawless *2023-01-02, version 1.6* Perfect app. I used it for a while with just one Pi, and that worked perfectly. Recently bought a second one, and adding it and viewing both of the devices statistics has been unbelievable easy. A great little tool to check up on the devices while troubleshooting. Highly reccomend. ### 5/5 — Nice! *2022-11-15, version 1.6* Just what I wanted! very friendly ui, looks nice and elegant ### 5/5 — Works exactly as intended *2022-07-26, version 1.6* This app is fantastic at being able to manage multiple Pi’s, access the terminal, and even easily manage files stored in the pi. This app is easy to get up and running and is a must have ### 5/5 — かなりいい *2022-05-08, version 1.6* 類似のアプリはいくつかありますが、一番UI/UXで優れていると思います。最近は更新が無いようですが、bullseyeのgpioに対応してくれると嬉しいなぁ(チラッ) ### 5/5 — great idea sanctuary *2022-04-24, version 1.6* great idea sanctuary --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*