# Piing! SG — Laundry & Dry Cleaning Service > On-demand dry cleaning and laundry service with pick-up and delivery in Singapore. (iPhone/iPad app by Piing (Pte.) Ltd..) - Source: https://appshunter.io/ios/app/piing-sg/id1106510073 (this page in markdown: same URL + `.md`) - Developer: [Piing (Pte.) Ltd.](https://appshunter.io/developer/1106510072) - Category: Lifestyle, Business - Price: Free - Rating: 4.60/5 from 325 App Store ratings · 30 written reviews indexed - Age rating: 4+ - Requires: iOS 16.2 · 2 MB - Languages: American English - Released: 2016-04-27 - Data updated: 2026-07-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/piing-sg/id1106510073/reviews.md ## What is Piing! SG? Singapore's first truly On-Demand Dry Cleaning & Laundry App that Delivers to your Door! With Piing! Say hello to a smarter life, where Dry cleaning and Laundry never eats into your precious time. Enjoy the convenience of free pick-up within 60 minutes until 11 PM 6 days a week, live tracking of your order and free next-day delivery of your clean clothes, all at the tap of a button! With laundry out of the way, use your free time to focus on things that really matter. Look smart. Live smart. WHY PIING!? ---------------- Book an order in a tap 3-day & 1-day turnaround for regular and express orders respectively Prices from just $2.95 Service until 11 PM, 6 days a week Track your orders to your door Re-clean guarantee if unsatisfied Cash or card, you choose No minimum order value HOW PIING! WORKS --------------------------- Book a convenient time slot We pick up your laundry within 60 mins Enjoy free delivery of clean clothes the very next day! ## Key features - On-demand pick-up and delivery - Live order tracking - Next-day delivery - 3-day and 1-day turnaround options - Re-clean guarantee - No minimum order value ## Recent user reviews (10 of 30) All indexed reviews: https://appshunter.io/ios/app/piing-sg/id1106510073/reviews.md ### 5/5 — Review *2025-06-17, version 3.3* Ping offers great service overall. I have been using them for years and they are consistent and reliable. ### 1/5 — Was good - now awful *2025-03-01, version 3.3* Previously great service and app, after update they now charge additional $$ for pick up and delivery windows, ask for more $$ for dry cleaning options. They have grown a customer base and are now exploiting it. ### 1/5 — The app should stop making reviews mandatory *2021-12-19, version 2.835* Perhaps send a notification after the delivery is made to ask for a rating, instead of making it mandatory at first load of the app. ### 1/5 — Pretty app but no show pickup *2020-03-30, version 2.833* First attempt with the app had pickup between 1-2pm. At 4pm it started saying pickup was 2-3 min away. Never changed. Messaged driver directly. No reply. Sat at home all afternoon waiting. 24 hours later and still no updates. Simple solution: Cancelled. App deleted. ### 3/5 — Poor customer service *2020-01-08, version 2.832* They lost one of my Theory dress (Imagine how much it costs?) And just say sorry and did not do anything much. Also rejected to dry clean couple of my clothes while still charging for delivery fee. If you do not know how to dry clean, maybe you should not run this kind of business. ### 4/5 — Not able to register *2019-12-20, version 2.832* I don’t have a local singapore phone number so this app won’t even let me register using an international number. I really wanted to use this service, but not letting people without a SG number register is such a bad design! ### 2/5 — Excellent Concept, poor QA, poor customer support *2019-12-18, version 2.832* I’ve used the service for almost 2 months, but I’ve decided to stop because Piing just isn’t able to follow very simple customer preferences set in the app’s own preferences settings. 5 times, I’ve received my pants ironed the wrong way (no crease). Even after returning it several times for a re-press, it happened again and again. It’s unfortunate because I liked the concept so much that I setup weekly scheduled pickup. As my clothes have spent longer with them (being re-pressed) than in my closet, I’ve had enough so I cancelled and I’ll warn others that Piing will likely ignore your preferences so aren’t trust worthy. What makes me write this review is that customer support has ignored my last 3 emails although they promised to call. While initial customer service was polite, ignoring emails and not addressing the matter is unprofessional. Customers beware. ### 5/5 — Excellent! Just awesome! *2019-12-12, version 2.832* An excellent service and app. From ordering, to pick up to delivery! Amazing! A+++ Thank you so much! ### 5/5 — App Crashes Frequently *2019-12-09, version 2.832* Crashes very often. ### 1/5 — Avoid at all costs *2019-11-06, version 2.831* I sent a silk skirt to be cleaned and ironed on October 12. It had a care label attached and I added a special note in the Ping App to treat it with care. When the skirt came back, it had been destroyed. There are large, dark marks all over the skirt. It appears to have been scorched all over by an iron that was too hot. No-one from Ping called or emailed to inform me - I discovered the damage when the skirt was dropped off. Three weeks on, I still have no answers as to how or why this happened. Ping wanted to take the skirt back to repair the damage. I was unconvinced, but allowed them to try. The skirt was returned in the same condition and again, I wasn't called or emailed. When I contacted Ping, I was informed the skirt hadn't actually been cleaned again - but rather had been taken to the laundry, sat there, then wrapped up and sent back. No-one could explain why. Ping then took the skirt back for a third try and, although they managed to wash it this time, the damage remains. Ping's customer service throughout this time has been absolutely appalling, to the extent that it would be amusing if it wasn't my clothing that had been damaged. Every time I call Ping, I am assured they are taking the issue very seriously and someone will call me back. Each time, I have to make multiple calls before someone with authority is able to speak with me. Three weeks on, they have finally made a compensation offer - which is a credit to use with Ping. This is laughable, as I will never trust Ping with my clothes again. Mistakes happen, but the utter contempt with which Ping treats its customers is disgraceful. I would give Ping 1 star if I could. ## Frequently asked questions about Piing! SG ### What does Piing! SG do? Piing! SG is Singapore's first on-demand dry cleaning and laundry app that provides pick-up and delivery services. It allows users to schedule laundry services, track their orders, and receive clean clothes the next day, saving them time and effort. ### What are the key features of Piing! SG? Key features include on-demand pick-up within 60 minutes, live order tracking, free next-day delivery, 3-day and 1-day turnaround options, a re-clean guarantee, and no minimum order value. Services are available 6 days a week until 11 PM. ### How much does Piing! SG cost? The app itself is free to download and use. Pricing for laundry and dry cleaning services starts from $2.95. Payment can be made via cash or card, and there is no minimum order value required. ### How does Piing! SG work? To use Piing! SG, you book a convenient time slot through the app. The service will pick up your laundry within 60 minutes. You can then track your order and enjoy free delivery of your clean clothes the very next day. ### Who is Piing! SG for? This app is designed for busy individuals in Singapore who want to save time and avoid the hassle of traditional laundry and dry cleaning. It's ideal for those who value convenience and efficient service. ## Version history (last 5 releases) ### 3.3 — 2025-01-28 Resolved various minor glitches and issues. Fixed UI inconsistencies on certain screens. ### 2.900 — 2022-08-31 - Now users can add money to Piing! Wallet - Bug Fixes ### 2.835 — 2020-04-07 - In light of growing concerned around Covid-19, we are now launching ‘Contact-free Delivery’. - We have also made UI changes, bug fixes and performance enhancements to ensure a seamless experience across the app. ### 2.834 — 2020-04-03 - In light of growing concerned around Covid-19, we are now launching ‘Contact-free Delivery’. - We have also made UI changes, bug fixes and performance enhancements to ensure a seamless experience across the app. ### 2.833 — 2020-03-17 Our latest updates comes with several UI changes, bug fixes and performance enhancements to ensure a seamless experience across the app. ## Apps similar to Piing! 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Ltd.: https://appshunter.io/developer/1106510072 ## Related topics [piing](https://appshunter.io/ios/topics/piing) · [fascard laundry](https://appshunter.io/ios/topics/fascard-laundry) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*