# PIK \| بك — Instant Shopping

> Local Saudi Arabian merchant platform for instant shopping and delivery. (iPhone/iPad app by Jahez.)

- Source: https://appshunter.io/ios/app/pik/id1551136726 (this page in markdown: same URL + `.md`)
- Developer: [Jahez](https://appshunter.io/developer/1137352155)
- Category: Shopping
- Price: Free
- Rating: 4.80/5 from 535 App Store ratings · 94 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 110 MB
- Languages: American English, Arabic
- Released: 2021-02-04
- Data updated: 2026-08-28
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/pik/id1551136726/reviews.md

## What is PIK | بك?

PIK application is an app for all merchants in the local market of Saudi Arabia, serving defined geographical locations toward target audiences. PIK provides all urban cities’ major brands of different commodities to mass market customers. PIK acts as an agent whereby enable delivery services between stakeholders and maintain both parties’ rights of transactions. PIK is about to soft launch in the coming few weeks into Riyadh city whereby will expand to other cities by end of year 2021. PIK facilitates required IT infrastructure, headcount capacity, fleet of drivers, payment gateways, and after sales support from it headquarter in Riyadh city by 24/7.

## Key features

- Connects local merchants with customers
- Facilitates delivery services
- Supports major brands and commodities
- Provides IT infrastructure
- Offers 24/7 after-sales support

## What do users think of PIK | بك?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient
- 💡 Innovative features
- 👍 User-friendly
- 🤑 Good deals and discounts

**Cons**

- 🐛 Bugs and glitches
- 📞 Poor customer service
- 🚫 Limited product selection
- 🕰️ Slow app performance

**Commonly reported bugs**

- Frequent app crashes
- Incorrect product deliveries
- Delayed order processing
- Disappearing account balances

**Most requested features**

- Improved search functionality
- Wider product coverage
- Better return/exchange policies
- Enhanced customer support

## Recent user reviews (10 of 94)

All indexed reviews: https://appshunter.io/ios/app/pik/id1551136726/reviews.md

### 1/5 — منتجات مغشوشة

*2026-02-27, version 3.9.5*

اقسم بالله ان بعض المنتجات اللي يوصلونها مغشوشة ، تكرر معي الموضوع مرتين مره مع متجر اروماتيك ومره متجر ريبال، يتم استبدال محتوى العلب بمنتجات مختلفة واعادة تغليفها بالتحديد معطرات الجو اروماتيك و منظف الارضية ريبال حسبي الله ونعم الوكيل

### 1/5 — خدمة عملاء سيئة

*2025-11-14, version 3.7.2*

تطبيق جميل يجمع الكثير من المتاجر وتوصيل سريع لكن خدمة العملاء سيئة ولا تليق به طلبت من احد المتاجر وجاني منتج مختلف وتواصلت مع خدمة العملاء اكثر من مرة وكانت التجربة سيئة ماعندهم لباقة مع العملاء او حلول او اي خدمة زينة ياليت يتم حل مشكلة خدمة العملاء وتطويرها

### 5/5 — تقيم

*2025-08-19, version 3.3.2*

تطبيق جميل جداً وانصح فيه جداً

### 5/5 — السعوديه

*2025-07-26, version 3.3.1*

نصابين يسوون تخفيضات وهميه ولا يوصلون الطلب بعد ثلاث ايام ترفع شكوا ويرجعون فلوسك بالطقاق

### 1/5 — اسوا خدمة عملاء

*2025-07-23, version 3.3.1*

طالب من العصر ورد وعلى أعصابي انتظره ب ٨٠٠ ريال وكل شوي اكلمهم يقولونلي ٢٠ دقيقة وهو عندك واخرتها المحل يكلمني يقولي طلبك جاهز من العصر والحين الساعه ١١ بالليل العامل يقولي نبي نقفل من ١٠:٣٠ ننتظر مندوبك ماعاد يرد علينا حسبي الله عليكم حتى خدمه العملاء ماعاد يردون الله لايوفقكم فلوسي راحت والمناسبة خربت ومسافرين ومافي احد يستلمها بكره

### 1/5 — Bad customer service

*2025-07-23, version 3.3*

I wanted to cancel the order because (it was more expensive than other shops) 
Even before the rider collects. But no option for that. 
Customer number isn’t available + no response through email…

### 3/5 — ما لقيت اللي احتاجه في التطبيق

*2025-04-01, version 2.50*

بعد ما حملته حذفته بأقل من دقيقة ، التنوع في المنتجات ما ينفع حملته على اعلان فيه صورة شماغ وبحثت عن شماغ ما لقيت بحثت عن طاقية مالقيت ضغطت على الايقونة حقت الملابس في الصفحة الرئيسية ما فتحت معاي ، وش القيمة المضافة اللي يقدمها التطبيق غير التطبيقات الثانية ؟

### 1/5 — سيء

*2025-03-27, version 2.50*

تطبيق سيء جدا !

### 1/5 — لا يوجد استرجاع ولا استبدال

*2025-03-22, version 2.50*

طلبت طلب ووصلني مختلف عن الموجود في التطبيق شهر ونص وهم ما يردون ولا يتفاعلون ولا يراضيين يرجعوا.

الايميلات كل يوم تذكير وما يرد إلا كلم خدمة العملاء وخدمة العملاء يقولون ارسل إيميل! 
وبعدين يعني!!

### 1/5 — كود  مجاني ضحكه

*2025-03-13, version 2.49*

متاملين فيك خير وطلعت تلف وتدور  حطيت الكود قال ادفع اكثر

## Frequently asked questions about PIK | بك

### What does the PIK app do?

PIK connects local merchants in Saudi Arabia with mass market customers in urban areas. It acts as an agent to facilitate transactions and delivery services, ensuring the rights of both parties are maintained. The app aims to provide access to major brands and commodities for consumers.

### What are the key features of PIK?

Key features include connecting merchants with target audiences, facilitating delivery services between stakeholders, providing access to major brands and commodities, and offering required IT infrastructure, fleet management, payment gateways, and 24/7 after-sales support.

### Is PIK free to use?

The provided information indicates the app has ads, suggesting it is free to use for consumers, with monetization likely coming from advertising revenue. Specific costs for merchants or delivery services are not detailed in the description.

### Where is PIK available?

PIK is currently soft-launching in Riyadh, Saudi Arabia, with plans to expand to other cities by the end of 2021. It serves defined geographical locations within urban cities.

### Who is the target audience for PIK?

The app is designed for all merchants in the local market of Saudi Arabia, serving defined geographical locations. It also targets mass market customers who can access major brands and commodities through the platform.

## Version history (last 5 releases)

### 4.0.1 — 2026-06-29

Bug fixes and performance improvements.

### 4.0.0 — 2026-06-28

Bug fixes and performance improvements.

### 3.9.5 — 2026-02-20

Bug fixes and performance improvements.

### 3.9.1 — 2026-01-02

Bug fixes and performance improvements.

### 3.9.0 — 2026-01-01

Bug fixes and performance improvements.

## Apps similar to PIK | بك

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Amazon Shopping](https://appshunter.io/ios/app/amazon-shopping/id297606951) | 4.8 (8,427,266) | Free | Shopping |
| [eBay online shopping & selling](https://appshunter.io/ios/app/ebay-online-shopping-and-selling/id282614216) | 4.8 (4,968,637) | Free | Shopping |
| [DHgate-Online Wholesale Stores](https://appshunter.io/ios/app/dhgate-online-wholesale-stores/id905869418) | 4.6 (615,371) | Free | Shopping |
| [Mercari: Buying & Selling App](https://appshunter.io/ios/app/mercari-buying-and-selling-app/id896130944) | 4.8 (1,940,967) | Free | Shopping |
| [Cachin Cachin](https://appshunter.io/ios/app/cachin-cachin/id548424900) | 5.0 (5) | Free | Shopping |
| [Made-in-China B2B Trade App](https://appshunter.io/ios/app/made-in-china-b2b-trade-app/id554038220) | 4.6 (6,002) | Free | Shopping |

## More apps by Jahez

- [Jahez - جاهز](https://appshunter.io/ios/app/jahez/id1137352156)
- [Pik Merchant](https://appshunter.io/ios/app/pik-merchant/id1554037346)
- [Blu](https://appshunter.io/ios/app/blu/id1619002343)
- [Jahez Runner](https://appshunter.io/ios/app/jahez-runner/id1621337234)
- [Jahez for Owners](https://appshunter.io/ios/app/jahez-for-owners/id6756260356)

All apps by Jahez: https://appshunter.io/developer/1137352155

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*