# PikPak - Cloud Storage & Saver — user reviews > 202 indexed App Store user reviews of PikPak by PIKCLOUD PTE. LTD., rated 2.90/5 from 219 ratings. - Source: https://appshunter.io/ios/app/pikpak-cloud-storage-and-saver/id1616861537/reviews - App overview in markdown: https://appshunter.io/ios/app/pikpak-cloud-storage-and-saver/id1616861537.md - Rating breakdown: 5★ 83 · 4★ 17 · 3★ 15 · 2★ 13 · 1★ 91 ## What do users think of PikPak? Overall sentiment: neutral **Pros** - 🚀 Fast download and offline playback speeds - 💡 Powerful offline download and storage capabilities - 👍 Convenient integration with Telegram for file sharing - 🚀 Smooth online video playback experience **Cons** - 🐛 Frequent login/network issues - 🔒 Concerns over content moderation and user privacy - 🔋 High battery consumption during video playback - 🐛 Bugs and stability issues with latest updates **Commonly reported bugs** - Unable to load subtitles for downloaded videos - Inconsistent video playback quality and resolution - Disappearing files and data loss issues - Forced app crashes and login failures **Most requested features** - Add support for AirPlay and Chromecast - Improve bulk download and folder management options - Introduce a private folder for sensitive files - Optimize performance and reduce overheating on mobile devices ## Newest reviews (10 of 202) ### 4/5 — Apple TV app *2026-09-03, version 2.2.0* You guys need to put this app available for Apple TV ### 4/5 — 求帮忙更改绑定 *2026-08-23* 您好我原有邮箱已经不用了睡不到验证码 怎么换绑新的邮箱？联系不到客服 能不能给我处理一下啊 ### 2/5 — Slow speed in US *2026-01-29, version 1.33.2* The speed in the US is just unstable. Sometimes it can take over a minute to just load the homepage, let alone playing anything in the storage ### 3/5 — Webp 이미지 *2026-01-26* 아이폰 픽팍 앱을 사용 중인데 webp 파일을 자체적으로 열수가 없습니다 개선이 필요합니다 ### 3/5 — pip 모드 할때 화면 거꾸로 나와요 *2026-01-22* 유료 사용자인데요 아이패드로 픽팍 이용할때 영상 재생중에 위에 pip모드 누르면 화면 빠져나가서 작게 화면 뜰때 화면이 거꾸로 나와요 알고 있나여? 빨리 고쳐주세요 영상재생 할때 불편해요 **Developer response:** We apology for the inconvenience. To better assist you, we need you to contact us at support@mypikpak.com via email. We will do our best to resolve your issue. ### 3/5 — 다운로드 받은 파일이 작동하지않는 현상 *2026-01-20* 최근 들어 내 기기로 다운로드 받은 파일들이 열리지않는 현상이 많음 **Developer response:** 불편을 드려 진심으로 사과드립니다. support@mypikpak.com으로 문의해 주시면 최대한 빠른 시일 내에 문제를 해결해 드리겠습니다. ### 4/5 — Downloading to device is broken *2025-11-23* Everytime I download multiple files, when one file finishes downloading I have to relaunch the app to download more in a queue. But other than that issue it’s a good app **Developer response:** We apologize for the inconvenience. To better assist you, we need you to contact us at support@mypikpak.com via email. We will do our best to resolve your issue. ### 5/5 — 离线非常快 *2025-10-31, version 1.31.7* 使用app离线观看速度可以4.50mb 高清4k观看无压力 ### 1/5 — 保存视频就永远加载不出来 *2025-10-21, version 1.31.7* 什么时候修好bug？还是团队准备跑路了？ ### 1/5 — can not load the subtitles *2025-10-05* can not load the subtitles **Developer response:** We apology for the inconvenience. To better assist you, we need you to contact us at support@mypikpak.com via email. We will do our best to resolve your issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — A total rip off *2026-08-15, version 2.0.1* I paid the $99 a month later they restart me erased everything I’ve saved everything‘s lost and tell me I gotta pay $99. I’m already paid. I’m here on the app show and I’ve paid and they’re wanting another $99 already. that’s a rip off. ### 1/5 — アプデ後購読復元不可 *2026-08-15* アプデ後に強制ログアウトされて、その後同アカウントでログインし直すとプレミアム会員では無くなっており利用が出来なくなりました。サブスク自体はまだ残っており、サブスクをキャンセルして、サブスクし直しても治らず。アプリ上ではプレミアムになりました！といった画面が出ますが、その後何も起こらず会員権限は戻らないまま。何をしても復元できない。 ### 1/5 — 課金したのに反映されない *2026-07-30* 課金したのに反映されず動画を見たければ課金しろって広告が出る　何回か課金してしまったから今すぐ返金しろ ### 1/5 — 使えなくなった *2026-07-18* 「ネットワークが利用できません。接続を確認してください。」　と出て使うことが出来ない。 どうすれば問題が解決するか教えてください。 **Developer response:** 大変申し訳ございませんでした。7月19日にサービスの不安定化と不具合が発生しましたが、既に迅速に対応し、解決に向けて努めております。 ### 1/5 — trash and everything locked behind a paywall *2026-04-03* this is a built like trash and they lock everything behind the paywall, just don’t waste your time **Developer response:** We would like to clarify that pikpak also offers a free service. In the free service, users can enjoy 6GB of storage space and add 3 cloud download tasks per day. We hope these features can meet your basic needs. ### 1/5 — 第三方Google账号登录时报错 *2026-03-07, version 1.33.3* 第三方Google账号登录时报错：Network unavailable. Please check your connection. ### 1/5 — When I click on any video, it shows: The video has been closed for a long time and is currently acti *2026-02-19* When I click on any video, it shows: The video has been closed for a long time and is currently activating... **Developer response:** We apologize for the inconvenience. To better resolve your issue, we need you to contact us via email at support@mypikpak.com. We will do our best to help you resolve the problem. ### 1/5 — Can not download folder *2026-01-08* above ### 1/5 — 外挂字幕都显示成乱码极其恶心 *2026-01-07, version 1.32.2* 外挂字幕都显示成乱码极其恶心，同一种子文件（数量大于1000）Save to PikPak保存一次，网盘却显示三次。网页上传文件夹（数量大于1000）也保存同名文件三次。最新版本1.32.0依然没有解决。 ### 1/5 — Not kid approved x rated *2025-12-30, version 1.32.2* This has graphic content. It is slightly blurred out but it has explicit scenes that are clearly not age 4. This should be rated for adults. ## Most praised reviews (10 highest-rated) ### 5/5 — 갑자기 왜이런가요 *2026-07-30* 작년에 1년치 프리미엄 구독하고 올해 11월까지 구독되는데 오늘 들어가보니 갑자기 파일 접근이 안되면서 또 구독하라고 하네요. 억울합니다. ### 5/5 — Better than I expected. *2026-07-18, version 2.0.1* I saw the reviews before downloading PikPak thinking it’ll be rubbish, however after downloading it, it’s an amazing way to store stuff. I mean, it even has a place where you can download and keep these images or videos. (Which is good as some people don’t want to save to phone.) ### 5/5 — Great *2026-07-10* Excellent ### 5/5 — 磁力下载必备 *2026-03-17, version 1.33.3* 一直用PikPak存资源和追剧，整体体验真的很省心。首先离线下载功能很稳，大部分资源都能正常解析，速度也比较在线，很少出现一直转圈的情况。搭配TG转存特别方便，一键保存不用等，对经常存分享资源的人来说太实用了。在线播放很流畅，支持倍速、进度条拖动，画质也清晰，平时懒得下载直接在线看完全够用。界面设计简洁干净，没有乱七八糟的广告和弹窗，操作逻辑简单，上手很快。免费空间虽然不算特别大，但日常存文件、视频、备份资料足够用，会员价格也比较良心，性价比很高。唯一小缺点就是个别冷门资源速度会慢一点，但完全不影响整体使用。如果你需要一个稳定、好用、支持离线下载和云播的网盘，PikPak真的值得一试，长期用下来很靠谱。 ### 5/5 — 好用！！ *2026-03-10, version 1.33.3* 这网盘真的挺好用的 离线下载速度快，资源也不容易失效，存东西很稳。界面简单干净，没有乱七八糟的广告，平时存视频、存文件都很方便，用着很舒服，整体体验很好，是我目前用着最省心的网盘，PikPak算是很良心的了 ### 5/5 — バグについて *2026-01-15* デバイスにダウンロードができなくなってしまいました。アップデートのバグでしょうか？ **Developer response:** ご不便をおかけして申し訳ございません。support@mypikpak.com までご連絡いただければ、できるだけ早く問題を解決いたします。 ### 5/5 — 잘 쓰고 있습니다 *2025-12-25* 폴더 내에서 랜덤 정렬 기능 만들어주셨으면 좋겠습니다. ### 5/5 — Best Multiplatform App *2025-11-25* After a long, found a gem. All Basic features available. Worth try it. ### 5/5 — 애플TV 는 없나요?? *2025-11-17* 잘사용중인데 집에 애플TV로는 못보네요 ㅜㅜ ### 5/5 — 网盘甄选最佳选择！ *2025-11-04, version 1.31.8* 网盘的重要性不言而喻，事关文件存储的基础保障，统计了全球各大主流网盘类似网盘筛选了很多网盘，最终选择了这个！全部的功能，播放速度，用户文件安全保障，空间，价格。综合来说都是最佳的选择！如果以后推出永久的空间或者永久的会员选择项就更好了，一定会支持！ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*