# PilatesFit : For Beginners — user reviews > 92 indexed App Store user reviews of PilatesFit by Keyland USA, rated 4.70/5 from 292 ratings. - Source: https://appshunter.io/ios/app/pilatesfit-for-beginners/id6738647838/reviews - App overview in markdown: https://appshunter.io/ios/app/pilatesfit-for-beginners/id6738647838.md - Rating breakdown: 5★ 260 · 4★ 12 · 3★ 7 · 2★ 2 · 1★ 11 ## What do users think of PilatesFit? Overall sentiment: positive **Pros** - 👍 Simple and intuitive interface - 🚀 Fast course loading with demos - 📊 Useful tracking features (duration, calories) - 🌄 Warm and cozy course settings - 🤸‍♀️ Suitable for different fitness levels - 🎶 Motivating music in courses **Cons** - 🔍 Some text on covers hard to read - ⏱️ Lack of breaks in longer courses - 🧠 Insufficient advanced-level courses **Commonly reported bugs** - Occasional lags when fast-forwarding **Most requested features** - Add community and course discussion features - Implement a reminder function to practice regularly - Provide more relaxing and stretching courses - Add a shareable screenshot feature after each class ## Newest reviews (17 of 92) ### 1/5 — Can’t get to my purchased app! *2025-11-18, version 2.6.3* What a scam. I can get to my purchased product. Every time a new pop up page will show up asking me to purchase more if i want to move forward. ### 1/5 — Payment made not accesisble *2025-11-10* I made payment for one month and the app is forwarding me to payment again again and again Plz give a response for this Where to contact app customer support **Developer response:** We apologize for the inconvenience. You can contact our customer service team at pilatesfit0923@outlook.com, sending them a screenshot of the problem you encountered and details. We will help you resolve the issue as soon as possible. Thank you for your patience and understanding. We look forward to your continued support of Pilatesfit and to growing with it! 🔥 —The Pilatesfit Team ### 1/5 — Payment made still app not accessible *2025-11-09* I have already provided details in email. Even after paying for the yearly subscription I am not able to access the app. There is no response from the support team. **Developer response:** We apologize for the inconvenience. We take your feedback very seriously. We haven't seen your feedback in your inbox yet. Please send us a detailed description of the problem and your user ID again to pilatesfit0923@outlook.com, and we will help you resolve the issue as soon as possible. We look forward to your continued support of Pilatesfit and to growing with it! 🔥 —The Pilatesfit Team ### 1/5 — 운동하려고 하는데 운동 하는영상 안떠가지구 구독 취소해요 *2025-10-25* 운동하려고 하는데 운동하는 영상 안떠요 ㅜㅜ 그래서 구독 취소합니다.. **Developer response:** We apologize for the inconvenience. The issue was quickly resolved after being reported. If you still encounter any issues, please contact us at pilatesfit0923@outlook.com, and we’ll be happy to help. Thank you for your patience and understanding. We look forward to your continued support of Pilatesfit and to growing with it! 🔥 —The Pilatesfit Team ### 1/5 — Bug on app *2025-10-25, version 2.5.2* Already paid but cannot use!! ### 1/5 — subscription feels like a waste. *2025-10-25, version 2.5.2* I subscribed to Pilatesfit but the app is very difficult to use. It often takes a long time to load, sometimes it doesn’t even open at all. The interface is not user-friendly, which makes the experience frustrating. I hope the developer can fix these issues soon, otherwise the subscription feels like a waste. ### 1/5 — จ่ายเงิน *2025-10-21, version 2.5.2* จ่ายเงินไปแล้วใช้งานไม่ได้ ### 1/5 — Very bad *2025-10-14, version 2.4.7* I purchased the app for 6 months. But can’t use it as it takes me to buy it again. Despite my numerous attempts to connect with the app creator no response from them. I deleted and reinstalled the problem remains. Wish wouldn’t waste my money. Wouldn’t recommend ### 1/5 — App doesnt work after payment *2025-10-10* App doesnt even open after the first day i need my subscription amount back **Developer response:** We apologize for the inconvenience. The issue was quickly resolved after being reported. If you still encounter any issues, please contact us at pilatesfit0923@outlook.com, and we’ll be happy to help. Thank you for your patience and understanding. We look forward to your continued support of Pilatesfit and to growing with it! 🔥 —The Pilatesfit Team ### 3/5 — Not working *2025-10-09* It was working just fine in the beginning, but now the app is not even opening for the past three days ### 1/5 — App not opening *2025-10-09* The application on my mobile is not opening atall for the past few days. I have tried uninstalling and reinstalling too and each time i do this, it asks me to add the premium amount. That way now i have added 2 additional months amount but still the application is not opening. Once the mobile is closed, the next time you want to open it, it doesn’t open. There is no customer support number too listed anywhere. Please help. Or kindly refund. **Developer response:** We apologize for the inconvenience. The issue was quickly resolved after being reported. You can update to the latest version for normal use. If you still encounter any issues, please contact us at pilatesfit0923@outlook.com, and we’ll be happy to help. Thank you for your patience and understanding. We look forward to your continued support of Pilatesfit and to growing with it! 🔥 —The Pilatesfit Team ### 1/5 — App wasn’t working couldn’t reach the team also *2025-10-08, version 2.4.6* The program was good but app wasnt working and couldn’t reach the team ### 1/5 — Jelek ni app nya *2025-10-08, version 2.4.6* Udah 2 hari coba buka gabisa padahal udah bayar! Najis banget buang2 uang aja. ### 1/5 — Not able to access that app *2025-10-08* Not able to access the app even after getting 12 months subscription **Developer response:** We apologize for the inconvenience. The issue was quickly resolved after being reported. If you still encounter any issues, please contact us at pilatesfit0923@outlook.com, and we’ll be happy to help. Thank you for your patience and understanding. We look forward to your continued support of Pilatesfit and to growing with it! 🔥 —The Pilatesfit Team ### 1/5 — Sacmer h *2025-10-07* I take 1 year subscription but app is not opening **Developer response:** We apologize for the inconvenience. The issue was quickly resolved after being reported. If you still encounter any issues, please contact us at pilatesfit0923@outlook.com, and we’ll be happy to help. Thank you for your patience and understanding. We look forward to your continued support of Pilatesfit and to growing with it! 🔥 —The Pilatesfit Team ### 1/5 — N *2025-10-07, version 2.4.6* after 1 week cannot open the app ### 1/5 — Doesn’t load *2025-10-07, version 2.4.6* Paid for a year subscription. App worked for a few weeks and then stooped opening on my phone. Now, it won’t open my iPad. Wasted my money on a year subscription and can’t use the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad app *2026-06-24* I have already made the payment for one month but no video is opening, instead it is redirecting me to payment page again and again These people don’t even reply to mails to , I have mailed them many times but to no avail. **Developer response:** Hi, our support team has already contacted you via email—please kindly check your inbox. If you have any questions, feel free to reach out to us anytime. Thanks for your understanding. —The Pilatesfit Team ### 1/5 — No prober answer *2026-06-19, version 2.7.2* I purchased the app and use it for 1 month and found out so simple and not professional send an email for refund but no answer ### 1/5 — Waste of money *2026-06-18* It did not work even for a single day, only aids come and exercise vedio do not work , this is useless my money wasted, really disappointed. **Developer response:** Hi, we’re really sorry to hear that you feel this way. We take these concerns very seriously. Please contact our support team at pilatesfit0923@outlook.com so we can look into your case and resolve it as quickly as possible. Your trust is important to us. —The Pilatesfit Team ### 1/5 — Fraud application *2026-06-05* Money has been deducted still they are sending pop up reminders for payment **Developer response:** Hi, thanks for your feedback. If you’ve purchased a course membership but can’t access the content, please contact our support team pilatesfit0923@outlook.com Also, please note that eBooks are premium add-ons and are not included in the membership. They require a separate purchase. Thanks for your understanding. —The Pilatesfit Team ### 1/5 — Thanks to all the reviewers who saved my money *2026-04-21* I was about to purchase the plan but when I checked the reviews I dropped it…. **Developer response:** Hi, thank you for sharing your feedback. We understand how important reviews are when choosing an app.If you decide to try Pilatesfit and need any assistance, please contact us at pilatesfit0923@outlook.com. We’ll be happy to help. —The Pilatesfit Team ### 1/5 — App not working *2026-03-23* Already taken a subscription for 12 minths and paid 3k INR. App is taking me to payment page again n again. Kindly resolve the issue. **Developer response:** Hi, thank you for your feedback and we’re really sorry for the inconvenience. This issue may be related to account recognition or a temporary sync error. Please contact our support team at pilatesfit0923@outlook.com with your purchase receipt so we can restore your access immediately. We truly appreciate your patience and will make sure this gets resolved for you as soon as possible. —The Pilatesfit Team ### 1/5 — Return my money??? *2026-03-14* Hey money debited not getting access to anything!!! **Developer response:** Hi, we’re sorry to hear about your experience. This is definitely not the intended behavior. Please reach out to our support team at pilatesfit0923@outlook.com with your purchase details so we can verify your subscription and either restore access. We’re here to help and will prioritize your case. —The Pilatesfit Team ### 1/5 — I have paid 3k inr and unable to use it *2026-03-03* I have got the subscription but it’s again and again asking me to pay. It’s not taking me to the page where I can see the details . It did not even asked me to create login and it does not give free train for a day but asking money and deducted immediately. I need my money back **Developer response:** Hi, we sincerely apologize for this frustrating experience. It sounds like your subscription may not be properly linked to your account. Please contact us at pilatesfit0923@outlook.com with your transaction details so we can investigate and fix this promptly. If there has been any incorrect charge, we will make it right. Thank you for bringing this to our attention. —The Pilatesfit Team ### 1/5 — Worst *2026-02-06* I wanted to be professional but this beyond that. No response at all after a week too. And subscription price is not that less to ignore as well. Refund the amount **Developer response:** Hi, we truly apologize for the delay in response, that’s not the experience we want to provide. Our support team may have experienced a temporary backlog. Please reach out again at pilatesfit0923@outlook.com so we can prioritize your request and assist with your issue resolution as soon as possible. Thank you for your patience. —The Pilatesfit Team ### 1/5 — Subscription not working *2025-12-29* The app was working fine during free trial. Once I paid for subscription, the app is not working. Looks like a scam **Developer response:** We apologize for the inconvenience.If you’re experiencing any issues with the app, please contact us at pilatesfit0923@outlook.com with your details and user ID. Our team will review the issue and assist you as soon as possible. —The Pilatesfit Team ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2026-07-24* 28 days plan is very effective ### 5/5 — Farha *2026-01-27, version 2.6.3* Love it ### 5/5 — Nice *2025-10-16, version 2.4.7* There are free plans ### 5/5 — Best *2025-10-03* So nice best app ever ### 5/5 — Fashionista *2025-10-02, version 2.4.6* Great app ### 5/5 — Amazing *2025-08-19, version 2.4.1* Great ### 5/5 — Top *2025-08-18* Top ### 5/5 — Pp *2025-08-16, version 2.4.1* Baik ### 5/5 — F!t 🙌🏽 *2025-07-21, version 2.2.2* I like the setup, it helps get you what you need, & where you need to be, as far as my health goes…💪🏽💙🤩 ### 5/5 — Hatuun isin *2025-07-20, version 2.3.1* Isin hatun --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*