# Pill Identifier by Drugs.com — user reviews

> 76 indexed App Store user reviews of Pill Identifier by Drugs.com by Drugs.com, rated 3.40/5 from 141 ratings.

- Source: https://appshunter.io/ios/app/pill-identifier-by-drugscom/id398305495/reviews
- App overview in markdown: https://appshunter.io/ios/app/pill-identifier-by-drugscom/id398305495.md
- Rating breakdown: 5★ 70 · 4★ 14 · 3★ 8 · 2★ 4 · 1★ 45

## What do users think of Pill Identifier by Drugs.com?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- ✅ Accurate information
- 📚 Detailed drug information
- ⚡ Fast identification
- 🖼️ Helpful images
- 💰 Good value for price

**Cons**

- ❌ Useless for some users
- 💸 Waste of money
- 🤷 Incomplete database
- 🚫 No photo capability
- 📉 Outdated information
- 🤔 Difficult navigation
- 👎 Ads in paid app
- 📷 No image upload
- 🗺️ Not for UK users
- 📱 Not working on iPad
- 😵 Slow setup process

**Commonly reported bugs**

- App opens with only 'get started' button and does nothing
- Login issues with password characters
- Spinning processing wheel after setup
- No results for common drugs
- Cannot identify two-tone pills
- App not working on iPad
- Ads appearing in a paid app
- Sluggish performance after update
- No way to put in two-tone pill
- No match when entering pill number
- Cannot identify potassium pill
- Cannot identify pills with only a letter imprint
- Search results only show names, not photos
- Filters disappear when typing imprint

**Most requested features**

- Ability to scan pills
- Allowing photo uploads for identification
- Improved database for less common drugs
- Better handling of two-tone pills
- Support for UK medications
- Ability to favorite or create a file for frequently used meds
- Fix iPhone X display issue
- Allowing input for upper & lower imprints
- Improved search filters
- More detailed information on drug usage

## Newest reviews (15 of 76)

### 2/5 — Website is far superior to the app

*2022-08-29*

Not sure why I thought paying for the app would be more convenient but it definitely isn’t. The filters for shape and color disappear when you type in an imprint, and the search results are just the names, rather than the photos like it displays on the site. Pointless.

### 2/5 — Finding your way

*2022-05-20*

There is little sense in finding your way through this ap.  Searching for pills works fine.  But….trying to get to the record of your prescription is frustrating.  The help section is also of little help.

### 2/5 — Doesn’t Include Thai Meds

*2022-01-17, version 2.118*

Maybe it works for the western world, but I had zero luck identifying common medications in Thailand.

### 3/5 — Incomplete database.

*2021-10-30, version 2.115*

Unable to identify a pill obtained in US with an identifying number on it.

### 3/5 — Setting up drugs.com login is slow & painful

*2021-07-11, version 2.112*

To add meds to track you have to create a free account. If password has username characters it will throw random errors like captcha check.

After you figure it out the hard way you’ll get a spinning processing wheel. It goes on for minutes until you kill the app and relaunch after which it will work.

On the plus side the app has a built in pill identifier so if you are trying to identify meds by their stamped letter codes you don’t need their other app.

### 1/5 — Bad app

*2021-02-28, version 2.107*

This app is terrible. No way to put in 2 tone pill. 
When I put in the # on the pill it comes bsck mo match.

### 1/5 — Pill not found

*2020-02-27, version 2.97*

Could not find the pill I described.  Wish I knew its identity.

### 4/5 — Valuable resource

*2020-01-26*

Wish my daughter had used it.   She had to be hospitalized after putting new meds in an old bottle for traveling.   Didn’t pay attention and took wrong dosage.   Had she paid more attention to the markings on the pills she would have maybe not made the mistake.   Maybe.

### 1/5 — Poor search little database don’t buy!

*2020-01-06, version 2.95*

I searched for a well known drug called Kenzoflex and no results showed up! It’s basically Ciproflacin a well known anti biotic.

### 1/5 — I paid for this app and it’s not even working on ipad😑

*2019-12-05, version 2.95*

App opens and there is only getstarted button and it does nothing!!

### 1/5 — I can't find what I'm looking for. I paid for this?

*2019-11-02*

If I pay for a pill identifier app I expect to be able to tell the app everything about the pill to get the results needed. Asking about shape and color doesn't let you find it. You don't ask for an imprint so how do you know what it is? Popular searches doesn't help. Maybe the pill I'm looking for isn't popular. I'm going to keep the app hoping you will fix this since I paid money for it.

### 1/5 — Found nothing

*2019-10-11*

Just downloaded your app tonight. Do I have to set something up in settings in order for this to work?

I found this pill on another app I have but it didn’t give the dose of the pill. THIS app found NOTHING!! Very disappointed so far

### 1/5 — Review

*2019-07-01, version 2.89*

I just paid .99 for this app.  I tried 4 generic drugs and all of my searches turned up nothing found.  I did find the information I needed on a free app.  Do not waste your time with this app.

### 1/5 — Useless for some situations

*2019-05-08, version 2.88*

Very poor app. No way to show upper & lower imprints when divided by a line on same side.
Tip says “use a space to separate front and back imprints”. That doesn’t work either.

### 1/5 — Ads in a paid app since update👎🏾👎🏾👎🏾 REFUND ASAP

*2019-05-05*

I updated the app and suddenly there are ads in my paid app. The developer has sold over to the dark side. The app has become sluggish since. I’m uninstalling and I want my money back. All paid users have been cheated and should be immediately issued a refund.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2024-12-03*

Absolutely useless app!!
I thought by paying £.99 rather than downloading the free ones would mean that it would be a better app but no it’s a complete waste of time and money!!
so don’t be me there’s plenty of different ways and different apps, just don’t bother with this one!!

### 1/5 — Should be able tell what is imprinted on the pill

*2024-10-15, version 2.148*

Should be able to tell what is imprinted on the pill to identify what it is

### 1/5 — No longer useful

*2024-08-10, version 2.147*

This app used to be very helpful but now I put in what’s printed on my pill and it gives me absolutely no information. If I knew the name of the pill, I wouldn’t need this app…

### 1/5 — Useless-

*2024-04-16*

Tried 10 different types of pills . Didn’t identify any !!

### 1/5 — Pointless

*2023-12-29*

Obvious clone of that safari feature where u can turn the webpage into an app shortcut and for a dollar? Reminds me of an ugly fat girl getting mad at you for not being 6'5 rich and a genius while not a nerd

### 1/5 — Physician Rating

*2023-10-25, version 2.138*

Almost useless when logo is sole identifier and color choices are far too limited.  No photo capability.  I do not recommend this app.   Dr Richard Hilburn.  Goals of Care, PLLC

### 1/5 — Not able to identify pill

*2022-12-03*

I just received an rx that is imprinted 189, round  pink pill (medium pink) by Rising pharm . This is the first time my rx for bupropion xl 300  has been pink, wanted to double check if  it’s the correct med. this medium pink pill is not in your database , does not appear to be updated

### 1/5 — Didn’t identify Losartan

*2022-09-11, version 2.126*

Did not identify pill didn’t even have it in database and I searched for it.

### 1/5 — Rip Off

*2022-08-04*

This app is not worth .99 when there are
Better sites that you can search for free. It should
Allow you to scan the pill especially for those with poor eye sight

### 1/5 — Disappointing

*2022-04-16, version 2.121*

Downloaded to help my husband identify medications that had changed manufacturers and changed the pills appearance.  Do not recommend this app.  Deleted.

## Most praised reviews (10 highest-rated)

### 5/5 — My go to!

*2024-12-06*

Love this app, easy of use, accuracy and detailed information on the drug researched. 
I have tried others and deleted them all. This is the only one I trust and use.

### 5/5 — Excellent app

*2023-06-04*

$1 is cheap for what this app does. Don’t useable picture but it does ask you what is written in the pill!

### 5/5 — Incredibly Easy Quick Access To Use !

*2022-08-05*

As an EMT know Pharmacology is important and necessary to know immediately…   If not in my memory the app. help me identify medications FAST AND QUICK!    The other features like seeing a pic. of the medication(s) helps not only identify the medication(s) but the  dosages those medication(s) are.  Side Effects, Contraindications, Brand/Generic Names including much more.  Job well done developers …

### 5/5 — Very useful app

*2020-01-25, version 2.96*

Lots of info to identify drugs and usage.

### 5/5 — So good

*2019-03-21*

This help me with my elderly mom pills so she can know what it is when she forget to discontinue the out dated ones.

### 5/5 — Use This App. Di_Pinky is correct

*2018-12-20*

I wife was in the hospital and after surgery we had continuous problems with the medication that she was told to take.
After checking each medication we would call the nurse back in and get the list corrected.
They were using an old medication list from five years prior,  mixed with a fresh medication list from a phone interview with a nurse from the hospital just a week before the surgery.
That interview was 45 minutes long and covered even holistic and across the counter meds.
In my opinion, the hospital has no excuse for messing this up so bad. And, to top it off, she was in the intensive care ward with the best professionals available.
What does that make you feel like?
Check your pills!!

### 5/5 — Works well

*2017-11-15*

I’ve used app several times and it has identified the ‘pill’ I searched for correctly every time. Thank you very much!!

### 5/5 — OMG What I help this has been!!

*2017-09-07*

I must to give this app a five star rating I believe it has saved my life!!! Recently I was in the hospital and from the hospital transferred to a rehabilitation facility, The hospital was of course very cautious with the medication they gave me and told me what each pill was that they were giving me unfortunately when transferred to the rehabilitation facility it became a nightmare!!! I felt like I had stepped into the twilight zone!!! These people the nurses which I'm being very nice calling them that would hand me a cup of medicine & I would ask what is this and they would say it's your high blood pressure medicine and your seizure medicine so as soon as the nurses back was turned I checked the medication numbers and identifying marks that were on the tablets and discovered that they were not giving me my medicine, as prescribed by my doctor but we're giving me Tylenol #3 & A medicine for low blood pressure so in fact they could have killed me by doing this!!! So I was able to check the app identify the medicine and not take it and so I am alive to write this review!!!! Also was in the hospital last year , where the exact same thing happened and again I checked this app to identify the tablets and they were not my prescribed medication but rather belonging to another patient!!! 
If I could I would give this app 1000 star rating you guys save my life two times how do I thank you????

### 5/5 — Accurate

*2017-08-22, version 2.69*

Very accurate, as a medical professional I always check behind pharmacies after my meds are filled because you never know when the form or shape of them changes, so this is an accurate tool to use to ensure the meds are legit and the pharmacy techs are/have filled your meds accurately...human error and mistakes can and do happen and this tool stays up on the latest technology with any new changes that come about with medicine and gives a thoroughly detailed analysis of what it is and how it looks along with basic instructions for administering and any warnings or side effects to consider before taking.

### 5/5 — Pill identifier

*2017-03-31, version 2.65*

This pill identifier app is easy and convenient.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
