# Pillar: Music Community — user reviews

> 6 indexed App Store user reviews of Pillar by Pillar Music LLC, rated 4.13/5 from 53 ratings.

- Source: https://appshunter.io/ios/app/pillar-music-community/id1462035576/reviews
- App overview in markdown: https://appshunter.io/ios/app/pillar-music-community/id1462035576.md
- Rating breakdown: 5★ 39 · 4★ 2 · 3★ 0 · 2★ 4 · 1★ 8

## Most critical reviews (6 lowest-rated)

### 1/5 — Took Money Monthly and poor communication

*2026-04-19, version 3.1*

I’m getting charged monthly yet I cannot access my account. I had an account and I went to reactivate it and it now charges me but is not linked to the original account and I cannot access a new one. I reached out to their help and they emailed me a month later. I replied and still no answer yet they are taking my money monthly. I got it through the Andrew McMahon fan page. I recommend not using it.

### 1/5 — Horrible App

*2021-06-27, version 3.1*

Paid for a livestream. Can’t re-access it. Doesn’t let me go past the log in screen at all

### 1/5 — Horrible experience attempting to watch a livestream

*2021-01-10, version 3.1*

This app should not be used to watch a live stream show. It shut down every time my phone screen locked. We paid for a show last night and saw mayyyybe half of it due to this app glitching. We have a chrome cast and have never experienced such a hard time trying to stream from any other app.

### 1/5 — Terrible.

*2020-11-01*

Went to watch a concert and immediately got a server error and can’t even reset the app

### 2/5 — App is pretty wonky

*2021-02-28, version 3.1*

The way the app is laid out on my 12 mini is very “off”. The navigation buttons are way at the bottom of the screen and are obscured by iOS’s nav gesture bar, the top of the app obscures the clock, WiFi, and signal icons, and the “back” button is under iOS’s “switch to previous app” button, etc...

The app just generally looks designed for an iPhone <8 or SE, without a notch and with a home button. The X launched in 2017, these are simple things to fix. Why haven’t they been fixed yet?

### 5/5 — Love love love

*2020-05-16*

Great app to feel closer to the band, works great and no issues!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*