# PillEye – tablet, pill counter — user reviews > 184 indexed App Store user reviews of PillEye by Medility Inc., rated 2.90/5 from 219 ratings. - Source: https://appshunter.io/ios/app/pilleye-tablet-pill-counter/id1537039316/reviews - App overview in markdown: https://appshunter.io/ios/app/pilleye-tablet-pill-counter/id1537039316.md - Rating breakdown: 5★ 80 · 4★ 15 · 3★ 13 · 2★ 27 · 1★ 84 ## What do users think of PillEye? Overall sentiment: mixed **Pros** - 🚀 Accurate pill counting - ⏱️ Faster inventory management - 👍 Convenient and easy to use - 💡 Innovative features like live mode and discard tray recognition **Cons** - 💰 Expensive subscription fees - 🐛 Occasional bugs and crashes - 🔍 Limited free usage - 🔌 Requires internet connection **Commonly reported bugs** - Login issues and inability to create new accounts - Camera not working or freezing - Inconsistent pill counting accuracy **Most requested features** - Option to save/delete past pill count history - Ability to customize the app interface - Compatibility with more device types - Offline mode for pill counting ## Newest reviews (15 of 184) ### 2/5 — used to be good but last update is bad *2025-12-29, version 3.9.2* now you need to create an account and they want to charge you. there are other free apps available now that work easier and faster. i’m not a professional. i just need to count pills once or twice a month. i get charging for mass use. the new update also seems to have terms that will reduce privacy. ### 4/5 — 필아이 어떻게 하나 *2025-03-15, version 3.2.3* 강력한 무료 경쟁자 필렌즈가 나타나서… ### 1/5 — Not worth the cost *2024-12-31, version 3.2.0* This app was great when it was truly free. The free account only allows 10 photos. $25.99 to use this is a joke! I loved the app when it was free and used it for my inventory counts. I will never pay $25 a month. Guess it’s time to delete ### 1/5 — Overpriced *2024-11-20, version 3.1.2* These guys are dreaming, why would pharmacy pay $50/month for using a basic software? Competitors like pillphill charges $2/month I am willing to pay may be $5/month for some added features like cloud or ai but definitely not $50, I can also buy a professional counter with no monthly subscription for less than $1000 anyway. ### 4/5 — 라이브기능 좋은데 *2024-11-17* 라이브에서 갯수 확인되면 바로 포토찍을 수 있으면합니다 그리고 기능 알겠으니까 매번 팝업띄우지 않으셨음 하구요 오늘하루 안보기 이런기능 없나요? 그리고 구독자이름 안뜨게 해주세요 (사진저장시에)불필요해요 비번저장이 안돼요 **Developer response:** 회원님 안녕하세요 의견 남겨주셔서 감사합니다 ! 1. 말씀주신 기능은 현재 인식 기능이 많이 상승되어 생략된 상태입니다. 다만 담당팀에 전달하여 개선될 수 있도록 하겠습니다. 2. 도트 크기를 조절할 수 있는 기능이 추가되었습니다. 촬영 결과에서 상단 아이콘을 눌러 조절 가능합니다. 3. 인식 및 편의를 위한 기능은 현재 계속 개발 중에 있습니다. 말씀주신 의견 담당팀에 전달하여 추가 개선될 수 있도록 하겠습니다. 4. 현재 필아이는 일주일 단위로 로그인이 유지되고 있습니다. 일주일 이내에 접속 시 로그아웃되지 않습니다. 다른 기기에서 로그인하지 않았거나 7일 이내 접속 시에도 계속해서 로그인이 풀린다면 help@pilleye.com 로 사용 중인 기기를 남겨주세요. 확인 후 회신드리겠습니다. 꼼꼼히 의견 남겨주셔서 다시 한번 감사드립니다. 담당팀 전달하여 필아이 개선에 참고하도록 하겠습니다. 감사합니다. ### 1/5 — Ruined the app *2024-11-15, version 3.1.2* After this update this app has become a glitchy unusable cash cows. Full of ads, it freezes all the time and has super weird glitches. Not worth paying for this ### 4/5 — Wonderful *2024-11-02, version 3.0.7* The app is excellent at pill counting which makes dispensing and stock take easier. But why is it so content heavy? So much loading and stalling and tapping when all I need to do is count pills quickly in a pinch. The heaviness of the app sort of negates it's convenience. ### 2/5 — Can’t continue after recent update *2024-10-13* I would have previously given the app 4 stars for its excellent core functionality but high monthly fee and apparent lack of a few minor convenience features.* When I launched the app yesterday, I was prompted to update to a new version, which seems to be worse in almost every imaginable way: The app feels slower/worse. The refresh rate of the camera has been cut, so even slight movement caused by an unsteady hand can be enough to cause blurring. The processing time after snapping a picture feels consistently longer than before, and perhaps worst of all, the counting seems less accurate than before. In the small sample size of two days using the new version, I noticed two or three cases of pills not being counted, which almost never happened before. As a result, an app that I liked but thought was rather expensive is now an app that I am unlikely to continue using. * Is there not a feature to do a running count? If I’m counting to 360 and it’s going to take me three or four pictures to get there, I always have to get out a calculator or pen and paper to add up the values. ### 3/5 — Recent update - 10-12-2024 *2024-10-13, version 3.0.3* The app has been very beneficial, before the sub was just around 10 bucks per month but now it’s increased significantly to around 20-25 bucks. The most recent update on 10-12-2024 states there has been performance upgrades as well as bug fixes. However I feel as if it has introduced additional bugs as well as performance degradation. The camera keeps backing out to the homescreen and freezes on a blank/black screen, not only that but I have noticed that the time to get the final results has increased a few seconds. Another point to make is that the app takes a lower resolution image which has probably been made to “increase performance” however it makes it harder for the user to make out the pills that are close to each other. The last pet peeve that I have about the app is the fact that I’ve been having to constantly keep re-logging into my account every few hours. -iPhone 15 pro ### 1/5 — Slow, almost useless *2024-10-01* Requires a 5 to 8 seconds delay when opening app. This is while it loads, then connects to account, then transmits your data, then prepares Home Screen. It does not jump right to the camera to count. Counting is the only reason anyone tries the app. And this app only counts a few times before asking for money and blocking further use. No one needs to save counts in their phone or manage inventory in their phone. It is not going to save anyone’s life or job to keep pictures of counts, especially since this app is not compliant with any laws or workplace regulations. “Ten counts” is insufficient for even 5 minutes of work. While you take 30 seconds to load, employees want to move to the next customer. You are just too slow and limited. **Developer response:** We apologize for any inconvenience you’ve experienced with our app. Please email us at help@pilleye.com with your device model and internet connection status, and we'll assist you promptly. PillEye allows users to focus on pill counting or inventory management according to their needs. We offer a $25/month subscription for enhanced services, but also provide 10 free counts daily for those who prefer not to subscribe. We only collect your email at registration to address any issues and no additional information. We appreciate your valuable feedback, and we are committed to delivering an even better service as many customers already do. ### 4/5 — Great For Quick Accurate Pill Counts *2024-08-10* This app has helped me tremendously at my job with counting Clients medications. It’s brought my pill count time down from an hour and a half to 45 mins. This app is very accurate! I love that every pill that it counts it marks it on the screen with a green dot. You also can save the medication your counting for a back up reference. So if there is an error you can go back to this app for reference. I suggest anyone that has to count medications for their job to download this app cause it’s a life saver and time saver! **Developer response:** Thank you for choosing PillEye! We're glad to be of help to you. We will continue to be an app that supports all users. Should you have any inquiries, please don't hesitate to reach out to us at [help@pilleye.com]. ### 2/5 — Price Increase Disappointment *2024-08-01* I have used this app for almost 2 years completely for free as a medical professional. I was ok with the change to being a paid service when I got the notification that a subscription is required for more than a certain amount of counts per day. I clicked on it fully intending to sign up and pay maybe $5ish per month to continue to use the app. I was absolutely shocked at the $25 per month fee. I will not be subscribing. I think a more affordable fee would bring a lot more subscribers. I will be looking for more affordable option that I can use more than a few counts per day. **Developer response:** Thank you for using PillEye. We are currently offering monthly subscription services to provide you with better service. We are doing our best to ensure that you do not feel burdened financially. We appreciate your continued support and interest in our ever-improving services and features. Thank you. ### 1/5 — $35 per month?? *2024-07-19, version 2.1.0* I was a loyal user of this app, but it’s become like every other app except the dev isn’t shy about price gouging. ### 1/5 — Slow, almost useless *2024-06-11* Requires a 5 to 8 seconds delay when opening app. This is while it loads, then connects to account, then transmits your data, then prepares Home Screen. It does not jump right to the camera to count. Counting is the only reason anyone tries the app. And this app only counts a few times before asking for money and blocking further use. No one needs to save counts in their phone or manage inventory in their phone. It is not going to save anyone’s life or job to keep pictures of counts, especially since this app is not compliant with any laws or workplace regulations. Anyone who wants a counting app should just get Med Counter, which loads and counts instantly, doesn’t require an account, doesn’t save patient data, doesn’t break the law. I saw your response. “Ten counts” is insufficient for even 5 minutes of work. While you take 30 seconds to load, employees want to move to the next customer. You must are just too slow and limited. **Developer response:** We apologize for any inconvenience you’ve experienced with our app. Please email us at help@pilleye.com with your device model and internet connection status, and we'll assist you promptly. PillEye allows users to focus on pill counting or inventory management according to their needs. We offer a $25/month subscription for enhanced services, but also provide 10 free counts daily for those who prefer not to subscribe. We only collect your email at registration to address any issues and no additional information. We appreciate your valuable feedback, and we are committed to delivering an even better service as many customers already do. ### 1/5 — Slow, almost useless *2024-06-08* Requires a 5 to 8 seconds delay when opening app. This is while it loads, then connects to account, then transmits your data, then prepares Home Screen. It does not jump right to the camera to count. Counting is the only reason anyone tries the app. And this app only counts a few times before asking for money and blocking further use. No one needs to save counts in their phone or manage inventory in their phone. It is not going to save anyone’s life or job to keep pictures of counts, especially since this app is not compliant with any laws or workplace regulations. Anyone who wants a counting app should just get Med Counter, which loads and counts instantly, doesn’t require an account, doesn’t save patient data, doesn’t break the law. **Developer response:** We apologize for any inconvenience you’ve experienced with our app. Please email us at help@pilleye.com with your device model and internet connection status, and we'll assist you promptly. PillEye allows users to focus on pill counting or inventory management according to their needs. We offer a $25/month subscription for enhanced services, but also provide 10 free counts daily for those who prefer not to subscribe. We only collect your email at registration to address any issues and no additional information. We appreciate your valuable feedback, and we are committed to delivering an even better service as many customers already do. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good *2026-04-28, version 3.13.0* Requires you make an account, then logs you out. If you don’t have good Internet access this app is useless. Update: Developer responded by saying pill eye requires an account and Internet connection for “security” but if it was about security, nothing would leave the device at all, no Internet would be required and an account also completely unnecessary for security. ### 1/5 — Just a blank white screen *2026-03-01, version 3.12.0* During stocktake of all times. Useless AF. ### 1/5 — App not working *2025-11-14, version 3.9.0* Won’t work AT ALL, and I pay for the subscription!!! When open app it loads a white screen. Clicked on support and there is NO OPTION to report issues!!! Looked at FAQ and uninstalled and redownloaded and that still didn’t work!!!😡😡😡 ### 1/5 — Miss counts *2025-10-09, version 3.7.1* If your pills are singular in color it’s good for the most part. If you have multiple color capsules it will miss count every time. ### 1/5 — This app is trash… *2025-06-21, version 3.4.1* Move to Pillscan, completely unlimited photo and Live scan. ### 1/5 — Not good *2025-06-11, version 3.3.3* Requires you make an account, then logs you out. If you don’t have good Internet access this app is useless. ### 1/5 — Ruined *2025-06-06, version 3.3.3* A previously useful app that has been ruined because it somehow needs to connect to a network to take a pic now. Takes forever to do something I needed done 5 minutes ago. Unusable for me in practice. I’m deleting it. ### 1/5 — Slow *2025-04-02, version 3.2.3* The app slow and also very expensive for what it does. Do not recommend ### 1/5 — Was great, now doesn’t work *2025-03-05, version 3.2.2* I loved this app as a double check on counts, but will not pull up when opened. Have tried updating and completely removing app and reinstalling. Nothing ### 1/5 — Paywall *2025-01-01, version 3.2.0* Paywall made this basically useless. You now pay $25 a month to get features you used to have for free. Thanks for the rug pull on our family’s clinic. ## Most praised reviews (10 highest-rated) ### 5/5 — 편하게 잘쓰고 있어요^^ *2025-12-10* 고객센터분 너무 친절하시네요^^ 칭찬합니다👍👍👍 감사해요🙏🙏🙏🙏 **Developer response:** 안녕하세요, 고객님 PillEye 이용해 주심에 감사드립니다 :) 바쁘신 업무 중에도 긍정적인 리뷰까지 남겨주시어, 저희 팀 내부에서도 큰 동기부여가 되었습니다. 이용에 불편함이 있으시다면 언제든 편히 고객센터로 문의주시기 바라며, 계속해서 발전하는 PillEye가 되도록 노력하겠습니다-! 감사합니다. ### 5/5 — やりますねぇ！ *2025-11-26* 会員登録で詰まった点はありませんでした。 撮影を5回だけ試しましたが、個数を把握するためだけなら有料会員でなくともしっかり秒速で数えてくれます。 手作業でも確認しましたが間違いありませんでした。 **Developer response:** こんにちは、お客様 レビューをご投稿いただき、誠にありがとうございます。 短時間のご利用でもスピードと正確さを感じていただけたとのこと、大変嬉しく思います。 今後も「必要なときにすぐ使える」体験を大切にし、継続的に改善してまいります。 ### 5/5 — This is on point *2025-09-12, version 3.6.0* Literally you have to lay the pills flat they can not be stacked , they count them live and with a photo honestly the best app I used to count out over 1000s of pills ### 5/5 — Best is class as of today *2025-06-18, version 3.4.0* The live mode with discard tray recognition is amazingly accurate and so useful in daily pill counting. Even when considering the high monthly price, it’s more easy and fast to use than any other app alike in the App Store ### 5/5 — Solid app! *2024-10-12* Great app. I think I’ve counted 400 tiny tablets at once with picture mode. I wish there was a one time payment option for the full app instead of a sub but it is what it is. ### 5/5 — Super helpful *2024-04-23* I got recommended this app from one of my doctors since I’m always in a rush especially when counting the small pills that are a pain to count and this app is very accurate to manually counting from the amount of time I’ve used it. I would highly recommend this app since it hasn’t failed me yet😫 **Developer response:** Thank you for choosing PillEye! We're delighted to be a part of your daily routines. We will continue to be an app that supports all users. Should you have any inquiries, please don't hesitate to reach out to us at [help@medility.ai]. ### 5/5 — Best app ever *2024-03-26* I been an pharmacist for over an year now and I love using this app to make sure all the tablets my techs were counting were accurate. It help me caught when my techs were off which was frequent. **Developer response:** Thank you for sharing your experience! We're delighted to hear that PillEye has been helpful in ensuring the accuracy of the tablets counted. Your feedback is valuable to us in continuously improving our app. If you have any suggestions or further feedback on how we can enhance your experience with PillEye, please don't hesitate to reach out to us. We're here to support you in any way we can. Thank you for choosing PillEye! ### 5/5 — 希望可以一次買斷 *2024-03-05, version 2.0.2* app好用，很準確，希望可以提供一次買斷的制度～～ ### 5/5 — Best app ever *2024-02-21* I been an pharmacist for over an year now and I love using this app to make sure all the tablets my techs were counting were accurate. It help me caught when my techs were off which was frequent. **Developer response:** Thank you for sharing your experience! We're delighted to hear that PillEye has been helpful in ensuring the accuracy of the tablets counted. Your feedback is valuable to us in continuously improving our app. If you have any suggestions or further feedback on how we can enhance your experience with PillEye, please don't hesitate to reach out to us. We're here to support you in any way we can. Thank you for choosing PillEye! ### 5/5 — 잘 사용하고 있습니다~^^ *2024-02-02, version 2.0.1* 잘 사용하고 있습니다~^^ 정말 일을 많이 줄여주는 고마운 앱이에요! 감사해요~^^ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*