# Pillow: Sleep Tracker — user reviews > 1,549 indexed App Store user reviews of Pillow by Neybox Digital Ltd., rated 4.40/5 from 95,615 ratings. - Source: https://appshunter.io/ios/app/pillow-sleep-tracker/id878691772/reviews - App overview in markdown: https://appshunter.io/ios/app/pillow-sleep-tracker/id878691772.md - Rating breakdown: 5★ 64,274 · 4★ 16,681 · 3★ 6,251 · 2★ 2,695 · 1★ 5,714 ## What do users think of Pillow? Overall sentiment: neutral **Pros** - 👍 Helpful for tracking sleep patterns - 🚀 Automatic sleep detection - 🎨 Colorful and intuitive interface - 📊 Detailed sleep data and analysis - 🔊 Audio recording of sleep sounds **Cons** - 🐛 Inaccurate sleep tracking - 🔒 Paywall for basic features - 🔋 High battery consumption - 🤔 Confusing alarm and nap features - 🤷‍♀️ Inconsistent sync between watch and phone **Commonly reported bugs** - App crashes or freezes - Sleep data not syncing properly - Audio recording issues - Alarm not working as expected **Most requested features** - Ability to edit sleep sessions and data - Sleep cycle trends and insights - Dream journal integration - More customization options for alarms and sounds ## Newest reviews (11 of 1,549) ### 3/5 — Sleeping at the Wheel *2026-09-08, version 6.5.1* This app thinks I am asleep while driving for more than an hour. Makes me suspicious of the other claims for this app. ### 2/5 — Free version is OK. Subscription is useless *2026-09-04, version 6.5.1* The 3 selling points for subscription: recoding, smart alarm and auto. Guess what! We can’t use them all at the same time. I’m the opposite of a sleeper. I fall asleep really easily. In fact, if I am sleepy, there is no way I can or have the energy to mess about with my phone AND watch to set anything up. And it’s not user friendly either. It took me forever to work out how to set up an alarm. I might reconsider my opinion I they start offering all 3 features together ### 2/5 — Платка *2026-08-29, version 6.5.1* Шляпа по сути, я еще трекеру сна не платил вот подписку ### 4/5 — Increase smart wake up time *2026-08-25, version 6.5.1* Please increase the max smart wake up time to 60 mins, I’ve been woken up during rem feeling terrible. This is a deal breaker for me, I’ve switched to a different app, but would happily switch back if the smart wake up time is increased ### 1/5 — Not actually free *2026-08-23, version 6.5.1* Not actually free; paywalled behind a subscription ### 1/5 — Couldn’t make it past the subscription *2026-08-22, version 6.5.1* I went to go get the app I did the tutorial and then it showed the subscription and I thought maybe there was a skip button but no it’s been a week now and I still can’t use it would not recommend ### 1/5 — Bug? *2026-08-21, version 6.5.1* No way to get past premium trial screen on iPhone 17 pro max ### 2/5 — Misleading *2026-08-20, version 6.5.1* They don’t tell you first that for using free basic version you have to enroll in the full version first, then cancel it to be able to use the free one. ### 1/5 — Just want your money *2026-08-19, version 6.5.1* I was an early adopter of this app when it was launched years ago. It was great and I paid for it one time when they had no time limit. Then they changed it to annual subscription and k deleted the app - there’s no such thing as loyalty in the app business it seems ### 2/5 — Daily corrections *2026-08-17, version 6.5.1* I wanted to like this app, and it was great for a while - better than the one I used to use. Lately, it seems to be getting worse. Missing large time periods of sleep tracking and showing multiple awakenings. When I edit though, it will put the sleep categories in so it might be tracking some of it right but not reporting. It’s gotten to a frustrating point since I rely on accurate data. I’ve requested a refund, so far no response from the company even after almost daily reports. ### 3/5 — Problems…now *2026-08-15, version 6.5.1* I’ve used the app for years and during some update there must’ve been an issue because now it says it doesn’t take me any time to go to sleep and I know better. Overall, it doesn’t seem to be as accurate as it used to be. ## Most critical reviews (10 lowest-rated) ### 1/5 — REALLY BAD *2026-09-08, version 6.5.1* Claims a lot, is highly inaccurate and not worth the money ### 1/5 — Paywall stupidity *2026-09-07, version 6.5.1* “Just cancel the free trial” is a stupid response to so many long time users being upset that we can’t use the free version without using the free trial. There is absolutely no reason for that but them hoping we forget to cancel so they can get our money. Pretty disgusting practices. ### 1/5 — Mostly wparked until it didn’t *2026-09-01, version 6.5.1* It worked fine for a couple of months and then stopped working. Unless I switch it over to the Apple algorithm , but then what am I paying for? The snoring detector never worked. I’ve been speaking to support for months now, but no resolution. I suggest you look elsewhere for a sleep tracker. ### 1/5 — Невозможно воспользоваться приложением *2026-08-31, version 6.5.1* Невозможно пользоваться приложением из России. Необходимо активировать пробную подписку, а для неё нужно привязать любой способ оплаты в apple id. В России не работает pay pal, а Российские карты не принимаются. Из-за этого вашим приложением просто невозможно начать пользоваться. ### 1/5 — It use to be good & now it’s not. *2026-08-31, version 6.5.1* The app used to work very well. Then it got worse and worse. Every sound recording is 5 minutes long. That wasn’t always true. Many used to be much shorter and focused on the prominent sound at the time Almost all sounds are characterized as “noise,” even when it's clearly the dog barking, breathing, and snoring. For a while, I went back and changed the categories, thinking it would help identify them later. What a waste of time. Then, on the sleep graph, it shows me awake at the same time as sounds I am snoring. I don’t know how this app deteriorated so much over time, but I am cancelling the subscription. ### 1/5 — Wont let me past a subscription page *2026-08-31, version 6.5.1* Says you can cancel and use the free version at anytime but will not give me an option to say no I don’t want premium. I’ve been using this for years highly disappointed. ### 1/5 — very shady, only download if you want disappointment *2026-08-30, version 6.5.1* downloaded this app because i thought it’d be free. well, free as in free with an OPTIONAL subscription. no matter how many responses to reviews claiming it’s an optional free trial there are, it’s NOT true unless you ACTUALLY make it optional. i went on the app, put in my details, and now there’s no way to access ANYTHING unless you sign up for their 7 day free trial. what an absolute scam! i don’t want to sign up for a free trial because i don’t even know what the app DOES for free. i can’t afford a subscription. there’s NO way to exit out of the popup unless you give in and sign up for the free trial, which i think is awful. so i deleted the app. i’ll go find one that is actually free and doesn’t force users to try out a “free trial” without even the OPTION of saying no. ### 1/5 — stuck on paywall *2026-08-29, version 6.5.1* Why isn't there an X button that exit the free trial page, how am I supposed to know what I'm missing out on the subscription if I cant even experience the app yet? That's insanity. ### 1/5 — No option but to sign up *2026-08-24, version 6.5.1* Quite disappointed to set this app all up to then be put onto the part where you can join the 7 day free trial for premium, I didn’t want to do that but you have no choice, the only way you can use the app is to sign up then it’s £30 , uninstalled it sadfuly Responding to your answer…… I didn’t want to have to set everything up to have to cancel everything, there should be an option so you don’t have to set anything up to use the free trial , I didn’t want the free trial so really an option to not use it could be an option if people don’t want to have to sign up for it ### 1/5 — Immediate paywall *2026-08-24, version 6.5.1* app not usable ## Most praised reviews (10 highest-rated) ### 5/5 — Helps so much! *2026-09-05, version 6.5.1* I use to track what works to help me get deep sleep. I’ve been using it years and things are getting better. ### 5/5 — Excellent App *2026-09-02, version 6.5.1* You will love this app. Easy to use and understand if you need to track your sleep patterns. ### 5/5 — A Great Tool for Understanding Your Sleep *2026-09-01, version 6.5.1* I’ve been using the Pillow app for over two years, and it has been incredibly helpful for tracking my sleep. I especially love the snoring and sound recordings, which helped me recognize a pattern that ultimately led me to identify my sleep apnea. It also provides helpful information about my heart rate while I’m sleeping and alerts me to unusual changes. Overall, Pillow has given me a much better understanding of my sleep patterns and has been a valuable tool for monitoring my sleep health. I highly recommend it! ### 5/5 — Personalized pattern tracking *2026-08-23, version 6.5.1* I like how this app tracks the sleep patterns with the entries that you add to detect what daily activities impact sleep quality. ### 5/5 — Sleep Tracking Importance *2026-08-21, version 6.5.1* With the Pillow app I can now track an important measure of my overall health status. ### 5/5 — 100% Garantizada *2026-08-20, version 6.5.1* ***** ### 5/5 — Tracking *2026-08-20, version 6.5.1* I am giving a 5 because I do love this app. It helps see how much rem and deep sleep I am getting if any. The past couple weeks the app is not tracking my sleep. I have used the help AI and done everything they said to do on my phone and my watch. Now I am upset cause I am paying for something that isn’t doing anything. ### 5/5 — On iPhone 13 *2026-08-18, version 6.5.1* Helpful representation of my sleep, which I match to best of my ability to my ResMed Autosense CPAP device. I am a long time old premium user. Low income, government , unable to afford enhanced Premium improvements. I wear my Apple Watch all night, with Pillow set to automatic start. In my opinion Pillow has very reliable algorithms. I reckon appleSleep not performing near as well as Pillow. ### 5/5 — Great app *2026-08-16, version 6.5.1* I love this app. I love being able to see how long I sleep at night since I do struggle with sleep. ### 5/5 — I am learning *2026-08-08, version 6.5.1* I am learning how to use this but so far impressed! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*