# PilotCo — user reviews > 48 indexed App Store user reviews of PilotCo by Pilot Flying J, rated 3.20/5 from 221 ratings. - Source: https://appshunter.io/ios/app/pilotco/id1506695893/reviews - App overview in markdown: https://appshunter.io/ios/app/pilotco/id1506695893.md - Rating breakdown: 5★ 108 · 4★ 8 · 3★ 13 · 2★ 10 · 1★ 82 ## What do users think of PilotCo? Overall sentiment: negative **Pros** - 👍 Great app to keep moving parts in one place - 👍 User-friendly and easy to use - 👍 New look is clean and user-friendly - 👍 Helpful video articles and chat - 👍 Makes work life easier - 👍 Delivers what's needed **Cons** - 🐛 App not working - 🐛 Won't let me clock in or out - 🐛 Location services not showing - 🐛 Cannot log in with correct credentials - 🐛 Double sign-in required - 🐛 Loads very slowly - 🐛 Every update makes it worse - 🐛 App won't show up under location services - 🐛 Stuck on retrieving location - 🐛 New app is awful - 🐛 Trouble accessing meal discount - 🐛 Riddled with bugs - 🐛 Error with clocking in - 🐛 App hasn't worked in weeks - 🐛 Cannot see schedule - 🐛 Horrible experience - 🐛 Tedious to log in/out - 🐛 Location services not recognized - 🐛 App won't load or let me login - 🐛 App wouldn't load - 🐛 Doesn't work after iOS update - 🐛 Trouble loading - 🐛 Breach of privacy (requires screen lock password) - 🐛 App hasn't loaded for a while - 🐛 Doesn't load - 🐛 Everyday something new - 🐛 Does not work since latest iOS update - 🐛 Never loads - 🐛 Layout is horrible - 🐛 Too much information packed in - 🐛 Please fix this app - 🐛 Never loads - 🐛 Not working with iPhone - 🐛 Stuck in a revolving loop - 🐛 Cannot log in/out time - 🐛 Takes forever to load - 🐛 App will not allow me to log in - 🐛 Not working - 🐛 Ugh - 🐛 Absolute worst app - 🐛 The worst - 🐛 Not working well with iPhone - 🐛 Won't fully load - 🐛 Cannot log in - 🐛 Cannot log in from iPhone - 🐛 Not every iPhone user wants Face ID/passcode **Commonly reported bugs** - App not working - Won't let me clock in or out - Location services not showing - Cannot log in with correct credentials - Double sign-in required - Loads very slowly - App won't show up under location services - Stuck on retrieving location - Trouble accessing meal discount - Error with clocking in - App hasn't worked in weeks - Cannot see schedule - Horrible experience - Tedious to log in/out - Location services not recognized - App won't load or let me login - App wouldn't load - Doesn't work after iOS update - Trouble loading - App hasn't loaded for a while - Doesn't load - Everyday something new - Does not work since latest iOS update - Never loads - Layout is horrible - Too much information packed in - Not working - Stuck in a revolving loop - Cannot log in/out time - Takes forever to load - App will not allow me to log in - Not working well with iPhone - Won't fully load - Cannot log in - Cannot log in from iPhone **Most requested features** - Face ID login - Option to keep password for longer - Notifications for schedule changes - Break up the app into smaller, more focused apps ## Newest reviews (15 of 48) ### 2/5 — NOTIFICATIONS?? *2023-08-20, version 10.7* Why can I not get notifications for schedule changes? I swear I looked in the settings on the app and couldn't find one for scheduling notifications. One of the worst parts of the app in my opinion. Like I feel like that's a no-brainer? ### 1/5 — No *2022-11-05, version 10.4* My app won’t load or let me login. ### 2/5 — Great when it works *2022-11-04, version 10.4* This app worked well a few weeks ago, now I can’t even clock in on it, the app wouldn’t load. Don’t bother with it. ### 1/5 — Doesn’t work after iOS Update *2022-11-04, version 10.4* Don’t know if it’s the reason, but ever since I updated to most recent iOS, app no longer works. Try to log in and just sits there. ### 1/5 — Trouble loading *2022-11-03, version 10.4* It worked good for a while, I could use it to clock on and off. Lately it hasn’t been loading to allow me to do so. ### 1/5 — Crap app *2022-11-03, version 10.4* This app requires your screen to be locked to use it. When you open the app, it requires your password that you use to unlock your screen. This’s a breach of privacy. Employees use this app to get meal discounts. Without the app employees have to pay for their meals in full. Screw it! ### 1/5 — They need to update the app to fit IOS updates. *2022-11-02, version 10.4* My app hasn’t loaded for a while now and it’s causing issues at work. Please fix this. ### 1/5 — Doesn’t load *2022-11-01, version 10.4* It used to load just fine, but now it won’t at all. I even tried uninstalling and reinstalling. My service is fine, everything else loads just fine. ### 1/5 — Bad *2022-10-31, version 10.4* Everyday something new with this app 🥴 I doesn’t work they need to fixed ### 1/5 — Does not work *2022-10-31, version 10.4* Since the latest iOS update, this app does not work. I’ve worked with apple and it is not a problem with my phones operating system ### 1/5 — Horrible *2022-10-27, version 10.4* I am upset that I can’t give this less stars. It does not deserve half a star let alone one full star. This app never loads. It tells me to switch to a faster Netwerk, but I am on a 5G Netwerk and I have full bars. The layout of this app is horrible and there is too much information trying to be packed into one app. Why not just create an app for employees to get their meals and create a forum to put out all the worthless information that is in this app that no one actually reads. Today it wouldn’t load because it said my network was too slow, but I was actively streaming videos on Facebook and I closed. Each this app, and the app wouldn’t work. ### 1/5 — Please fix this app! *2022-10-27, version 10.4* This would be amazing if you could actually get into it like you need to. ### 1/5 — Not working on Apple’s new IOS 16 *2022-10-27, version 10.4* Will not load since I’ve downloaded the new IOS for Apple (IOS 16.1). Deleted the app, reinstalled and still will not load. The only thing that has change is my IOS download ### 1/5 — A do-everything App that does everything very badly! *2022-10-27, version 10.4* Just brake it up and let hr, payroll, and other departments have their own apps instead of having to share space in an overloaded and cramped app. ### 1/5 — Not working *2022-10-25, version 10.4* The app worked for me for a day after that it doesn’t open it just says loading and it never does. ## Most critical reviews (10 lowest-rated) ### 1/5 — App not working *2025-11-19, version 10.10* It won’t let me clock in or out ### 1/5 — Horrible *2025-06-05, version 10.10* Can’t even log in with correct credentials. ### 1/5 — Double sign in just to clock in *2025-04-26, version 10.10* Loads very slowly, doesn’t support FaceID anymore, asks for two sequential sign ins just to get to clock in. Every update makes it worse. 0/5 ### 1/5 — iPhone 15 app won’t show up under location services *2024-07-22, version 10.9* I have an iPhone 15 plus and this app won’t let me clock in. It stays stuck on retrieving location. So I have to clock in manually. ### 1/5 — New app is awful *2024-06-20, version 10.9* Have to log in shut off phone restart just to get my meal discount ### 1/5 — Bad *2024-05-05, version 10.9* Ever since the update just have had nothing but trouble. Can’t punch in without going through old site. Can’t access food discount or basic tasks i use to be able to. Claim it’s my phone when half my store has the same problem. Riddled with bugs just terrible. ### 1/5 — Won’t work *2024-03-17, version 10.7* I have a problem with clocking in on my iPhone my location on but it stay saying error. ### 1/5 — The app haven’t worked in weeks *2023-09-24, version 10.7* We can’t clock in,clock out or can’t see our schedule or get to our meal discount,app is not available. ### 1/5 — Horrible experiencia *2023-07-03, version 10.7* La peor app que he usado en años, es un fastidio hacerte clocking, no se porque tienes que iniciar sesión todo el tiempo eso la hace muy tediosa, con el simple echo de acceder una sola vez ya la app debería de dejarte entrar todo el tiempo como otras app de otras compañías, se te va el lonche intentando hacerte logout y luego login, estando en la tienda te pone como si no estuvieras en la localización, la verdad un desastre, deja mucho que desear. Ojalá y puedan cambiar eso en la próxima actualización ### 1/5 — Clockin and out *2022-11-18, version 10.4* Not sure why my app all of a sudden won’t let me clock in or out. Says permission to access your location has been denied to check your browser settings to ensure location services permissions are set to true for this site . I have turned location on and off I’ve deleted and reinstalled the app I’m not sure why it’s no longer letting me clock in and out it’s very inconvenient to use another way other than this at my fingertips please help ## Most praised reviews (10 highest-rated) ### 5/5 — El Rinche *2025-04-26, version 10.10* App needs Face ID login and the option to keep same password for longer time ### 5/5 — Great APP *2025-04-21, version 10.9* Great App to Keep All Moving Parts In The Company In One Place. Easy To Use. ### 5/5 — New Look *2024-05-09* The newest pilotco update has been really great to use. Very clean and user friendly. ### 5/5 — Helpful!!! *2021-11-18, version 9.2* Video Article and Chat are helpful. ### 5/5 — Love the app! *2021-11-18, version 9.2* Makes work life easier. ### 5/5 — Very Useful *2021-11-16, version 9.2* The app delivers everything I need and right when I need it! I use the app each day! ### 4/5 — Love the App, love the store! *2026-02-13* I’ve started working with Pilot for a week or 2 now and it’s quite enjoyable! I’m really looking forward to this new journey in my life that God has given me! It may be tough, it may be tiring, but I know it’ll all be worth something in the end!❤️ ### 3/5 — Won’t show in location *2025-11-18, version 10.10* So I just got a job with you guys, and I’m supposed to clock in and out on my phone, however my iPhone won’t show the location services for this phone for it to be turned on. How can I make this work? Thanks, great app otherwise ### 3/5 — Fix the temporary fix *2022-10-16, version 10.4* The original setup was better if u wanna do a solid update then go back to the old one or come up with something equivalent but better ### 3/5 — Can’t log in/out time on iPhone 😢 *2022-09-08, version 10.4* Otherwise ok. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*