# PINACLE Pass®

> Securely generates one-time passcodes for PINACLE® authentication. (iPhone/iPad app by PNC Bank, N.A..)

- Source: https://appshunter.io/ios/app/pinacle-pass/id1239202240 (this page in markdown: same URL + `.md`)
- Developer: [PNC Bank, N.A.](https://appshunter.io/developer/303113130)
- Category: Finance
- Price: Free
- Rating: 3.40/5 from 7 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 20 MB
- Languages: American English
- Released: 2017-06-15
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pinacle-pass/id1239202240/reviews.md

## What is PINACLE Pass®?

PINACLE Pass®  provides a secure, convenient alternative to carrying your physical token. Token passcodes generated with the PINACLE Pass App can be used on the PINACLE® desktop site and the PINACLE Mobile App any time a token passcode is required.

Once a system administrator has assigned a mobile token to your Operator ID, you will be able to log in to the PINACLE Pass App to activate your token. After activation, and then anytime you open the app, you will see the one-time passcode needed for authentication.

For questions or support, contact Treasury Management Client Care via telephone (1-800-669-1518) or via email (tmcc@pnc.com).

PNC does not charge a fee for this application. However, third party message and data rates may apply. A supported mobile device is needed to use the PINACLE Pass App. Certain other restrictions may apply. See the Treasury Management Services Comprehensive Agreement.

PNC and PINACLE are registered marks of The PNC Financial Services Group, Inc. (“PNC”).

Bank deposit, treasury management products and services are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC.

©2026 The PNC Financial Services Group, Inc. All rights reserved.

## Key features

- Generates one-time passcodes
- Secure authentication
- Alternative to physical tokens
- Token activation
- Works with PINACLE desktop and mobile

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/pinacle-pass/id1239202240/reviews.md

### 1/5 — Cannot update

*2026-07-02*

This app will not update

### 2/5 — Needs a major overhaul update

*2026-02-26*

This app is so dated and difficult to use

### 1/5 — Doesn’t work if you have a lot of accounts

*2026-01-21*

I have a lot of accounts for work. I am not able to scroll to the last one and get a token for it. It’s causing me a huge headache and seems like such a simple fix.

### 1/5 — It worked until…..

*2025-09-11*

App worked well until they updated it to no longer work on devices with operating systems before iOS 16.6.  No warning…just one day it updated and now I can no longer do anything with ach payments for my business. Thanks for nothing. If I could get reimbursed for the time I will now need to spend trying to figure out an alternative…. Or perhaps for the new mobile device I will need on hand solely for accessing the ach facet of pinacle…… it’d be welcomed!

### 1/5 — Just don’t

*2024-07-19*

PNC is not able to do the most basic of banking functions compared to other experiences..  save yourself the headache

### 1/5 — Trash

*2024-03-20*

Constantly closes or does not allow data entry when attempting to input data. You have to consistently close the app in Order to complete a simple task. They should have used a basic 3rd part authentication app. If were possible to give it zero stars I would. Terrible app user experience, I wonder how this even got pass a proper QC.

### 1/5 — Wire Transfer are sooo over complicated

*2022-09-30*

AVOID USING PNC OR PINNACLE FOR WIRE TRANSFERS. Unbelievable complicated process that took over an hour for the customer service agent on the phone to figure out. If they can’t get it to work they might as well as not even offer the service. Doing your taxes yearly is less painful if you can believe it.

### 1/5 — Horrible App!

*2022-05-17*

Terrible app! Wasted 2 hours just trying to login! Cannot paste a password! Cannot VIEW a password!

### 3/5 — Great but can’t transfer

*2022-02-03*

This is a great secure app to use for your business accounts but there’s no way to transfer the app data to a new phone? I just upgraded my phone and when I log in, I can’t use the already established token in my account….now I have to carry an extra phone to and from work just to work. A bit inconvenient for anyone who breaks, loses or upgrades their phone.

### 3/5 — Great App, BUT IT WILL KILL YOUR BATTERY

*2018-10-02*

Overall this is a great app. My one and only complaint is that if it is left running on your phone in the background, it will quickly drain your battery. The battery statistics from today showed on screen for 1 min and in the background for 10h 10m with a battery usage of 51%.  My battery was fully charged and after the 10 hours, it was down to 59% with the only other app open being my email.

## Frequently asked questions about PINACLE Pass®

### How do I activate my PINACLE Pass® token?

A system administrator must first assign a mobile token to your Operator ID. Once this is done, you can log in to the PINACLE Pass App to activate your token. After activation, the app will generate the necessary one-time passcode.

### Is PINACLE Pass® secure?

Yes, PINACLE Pass® provides a secure alternative to carrying a physical token by generating one-time passcodes for authentication. This method helps protect your account access.

### Does PINACLE Pass® have ads?

No, PINACLE Pass® does not contain advertisements. The application is provided free of charge by PNC Bank, N.A.

### What devices support PINACLE Pass®?

PINACLE Pass® is supported on iPhones and iPads. A supported mobile device is required to use the application.

### What is the latest version of PINACLE Pass®?

The latest version of PINACLE Pass® is 3.6.0, which was last updated on March 21, 2026. This indicates regular updates to maintain functionality and security.

### How can I get support for PINACLE Pass®?

For questions or support regarding PINACLE Pass®, you can contact Treasury Management Client Care via telephone at 1-800-669-1518 or via email at tmcc@pnc.com.

### Does PINACLE Pass® cost money?

No, PNC does not charge a fee for the PINACLE Pass® application. However, third-party message and data rates may apply depending on your mobile carrier.

### What is the age rating for PINACLE Pass®?

PINACLE Pass® has an age rating of 4+. This means it is considered appropriate for users aged four and older.

## Version history (last 5 releases)

### 3.8.0 — 2026-08-22

We are continuously releasing new updates to further improve your PINACLE Pass experience. This release includes a required security enhancement. Users will be required to complete secondary authentication verification when activating a new token. Turn on automatic updates to ensure you always have the latest version.

### 3.7.0 — 2026-05-17

We are continuously releasing new updates to further improve your PINACLE Pass experience. This release includes a new app icon, support for up to 50 active tokens, and various defect fixes. Turn on auto updates to ensure you always have the latest version.

### 3.6.0 — 2026-03-21

We are continuously releasing new updates to further improve your PINACLE Pass experience. This release includes various defects fixes and security updates. Turn on auto updates to ensure you always have the latest version.

### 3.5.0 — 2026-01-25

We are continuously releasing new updates to further improve your PINACLE Pass experience. This release includes various defects fixes and security updates. Turn on auto updates to ensure you always have the latest version.

### 3.4.0 — 2025-12-14

We are continuously releasing new updates to further improve your PINACLE Pass experience. This release includes refreshed PINACLE branding, security and performance improvements. Turn on auto updates to ensure you always have the latest version.

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## More apps by PNC Bank, N.A.

- [PNC Mobile Banking](https://appshunter.io/ios/app/pnc-mobile-banking/id303113127)
- [PINACLE®](https://appshunter.io/ios/app/pinacle/id874929964)
- [PNC BeneFit Plus](https://appshunter.io/ios/app/pnc-benefit-plus/id1043673090)
- [Deposit On-Site](https://appshunter.io/ios/app/deposit-on-site/id1066936585)
- [PNC SmartAccess® Card](https://appshunter.io/ios/app/pnc-smartaccess-card/id1115829486)

All apps by PNC Bank, N.A.: https://appshunter.io/developer/303113130

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*