# Pincode by PhonePe: Shop Fresh — A PhonePe Product

> Quick commerce app for fast delivery of fresh groceries and essentials from local stores. (iPhone/iPad app by PHONEPE PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/pincode-by-phonepe-shop-fresh/id1667511946 (this page in markdown: same URL + `.md`)
- Developer: [PHONEPE PRIVATE LIMITED](https://appshunter.io/developer/1170055820)
- Category: Food & Drink
- Price: Free
- Rating: 4.70/5 from 62 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 181 MB
- Languages: American English
- Released: 2023-11-03
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/pincode-by-phonepe-shop-fresh/id1667511946/reviews.md

## What is Pincode by PhonePe?

Meet Pincode – your ultimate Quick Commerce app for fast delivery from local stores. Your search for the freshest fruits and vegetables ends here. We bring you only the best quality fresh produce, hand-picked for taste, nutrition, and freshness. From leafy greens to seasonal fruits, organic veggies to exotic imports, shop from a wide range of products. But that’s not all – from dairy, bread, eggs, and premium meat to medicines, snacks, and everyday essentials, Pincode delivers everything you need straight to your door in minutes. Fresh, fast, and local – shopping for the highest quality of products has never been this effortless!

Speed, Convenience, and Sweet Deals
With Pincode, speed isn’t just a promise – it’s a guarantee. Your orders arrive in minutes, fresh and ready to use. Plus, enjoy free delivery on orders above ₹99, making shopping not just fast, but smart and convenient too. Get 50% Off up to ₹100 on your first 3 orders, so why wait? Order now!

Shop Fresh, Shop Local
Pincode isn’t just an app – it’s your go-to quick commerce marketplace to keep the local charm of shopping alive. We work with trusted neighborhood stores, digitize their operations and connect them to you. By partnering with local stores, we empower them, and deliver freshness faster to you. With Pincode, your orders arrive from your familiar stores, not faceless warehouses! Discover amazing products, support your neighborhood stores, and enjoy a local shopping experience that’s quick, easy, and tailored to you. 

Leafy & Legit Goodness
Leafy greens, juicy fruits, and garden-fresh vegetables – all naturally grown, nutritious, and packed with farm-fresh goodness. Every item goes through a 4+ step quality check and is evaluated across 10+ parameters including freshness, ripeness, color, texture, and nutritional value. This ensures every bite tastes like it came straight from the farm, perfectly fresh and naturally delicious.

Meat That’s Custom-Cut
Pincode delivers fresh, high-quality meat, custom-cut after you place your order – never pre-refrigerated or sitting around in a cold storage. From tender chicken fillets to juicy mutton chunks, get quick same-day delivery for exactly what you need.

Pharma & Health Essentials
Your health matters, and we make sure your medicines arrive right on time. Need medicines or health essentials? Pincode offers pharma delivery from trusted pharmacies, including prescription medicines and daily health supplies. Quick, safe, and convenient – right to your doorstep.

All Other Categories – Anything You Want, Fast
From toys and electronics to kitchenware and markers, Pincode connects you to local stores for instant delivery. Whatever you need, whenever you need it – your neighbourhood store delivery app gets you everything instantly.

So, why wait? Download Pincode: Your go-to Quick Commerce app by PhonePe. Everything you order will come from your neighborhood stores super fresh! Join our community today.

## Key features

- Fast delivery from local stores
- Fresh produce and vegetables
- Dairy, bread, and meat delivery
- Medicine and health essentials
- Wide range of everyday items
- Quality checks on produce
- Custom-cut meat delivery

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/pincode-by-phonepe-shop-fresh/id1667511946/reviews.md

### 1/5 — Worst App never come through

*2024-10-16*

I have never seen such app that don’t  have a proper customer support team to call and interact immediately. 

They server expired products and they will ask to share the picture, once we upload the picture then they say that it’s fresh and they don’t see any quality issue. We don’t even have an option to return the product and they are not at all responsible at the customer prospect.

This app is not at all suggested to anyone, they attract people by showing first 3 orders at Flat 125 off and they don’t get any thing to buy till we have the offer existing.

Never believe in their promotions as they want the customer to die by eating expired products served by their vendors. 

Don’t even have minimum responsibility to get in touch with the customers who had issues.

Disgusting service and worst app to use.

### 1/5 — Poor service | no response from service center

*2024-10-08*

I ordered vegetables on October 5, 2025, and have yet to receive my order. Please understand that these are daily consumption items and cannot be delayed for a week. If your network is not reliable, I urge you to reconsider the viability of this app to prevent inconveniencing others. I am concerned that my money is being held without any action on your part, and the order has not been canceled. I would appreciate a prompt resolution to this matter.

After this review they have cancelled the order and refund my money.

Pls don’t use.

### 1/5 — Stole money by giving small offers

*2024-09-06*

*Simply they stole my money by attracting offers. DO NOT INSTALL OR USE THIS WORST PINCODE APP*

 a worst app maintenance 
 1. I ordered product from one store and deducted money from my side 
 2. When the delivery time comes Pincode showing the status like your order is might be delayed. Then I wait until 12 hrs. 
 3. After that I called to the concern store which store is accepted my order. They simply saying that we are not receiving any orders from Pincode and kindly contact Pincode customer service. 
 4. So I raised the complaint to Pincode through customer service chat by saying that where is my order. 
 5. Then simply Pincode played one beautiful strategy. Simply the status was changed to order delivered and saying to me your order is successfully delivered and close the ticket from their side. 
 6. I wondered I did not received any package but Pincode customer service is saying like that. 
 7. Simply they stole my money by attracting offers. DO NOT INSTALL OR USE THIS WORST PINCODE APP

**Developer response:** We are sorry to hear about your experience, Hoshith. Apologies for the delay in response. Please share the order ID with us at socialmedia@pincode.com. We will get this checked on priority. ∞SD

### 2/5 — Worst service from pincode

*2024-08-02*

As my experience and observations 

When we order vegetables from PINCODE APP few of them were not good at it if raise any ticket with them their is no damaged product replacement or else no refund. Their response also too slow and my issue haven’t resolved yet.
Don’t buy any vegetables or Grocery products because if any damage then their is no refund or no replacement of the products.

**Developer response:** Hi, Chetan. Apologies for the delay in response. This is not the experience we want you to have. Please share your order details at socialmedia@pincode.com so that we can get this checked right away. ∞HG

### 1/5 — Worst App

*2024-07-08*

I placed an order for groceries at 9 am this morning to prepare lunch for some relatives, including paneer. The app indicated a delivery time of 11 am. However, by 11 am, the order had not arrived, and the app still showed it as "order accepted." After numerous calls to both the app's customer service and the store, a delivery boy was finally assigned at 4 pm. 

After waiting for another 30-40 minutes, I called the delivery boy only to find out he claimed the order was canceled, despite the app showing it as packed. Even after further attempts to resolve the issue through the app's customer service and the store, the delivery boy refused to take the order. 

Finally, after contacting the store directly and speaking with a helpful supervisor, my order was manually pushed through for delivery by another person, and I received it at 8:30 pm. This entire experience was extremely disappointing due to the inefficiencies and poor service of the PINCODE App. I would rate it as one star at best, and it deserves zero stars for the inconvenience caused.

**Developer response:** Hi, Anandasam. Apologies for the delay in response. We are sorry to know about your experience and are actively working with our seller partners to curb such issues & provide a seamless experience. ∞HG

### 1/5 — Order items missing no proper customer support

*2024-07-08*

my order is not delivered completely… items are missing only 1 of each quantity was delivered… how can you be so irresponsible n there is no option to contact the support only raise a complaint where there is no response from support .. 24hrs to check on the issue ???? Seriously is this how it works after not delivering the complete order i need to wait further without having any updates… there is no option to reach out via call or live chat … very disappointing support

**Developer response:** Hi, Rajat. Sorry for the delay in response. This is not the experience we want you to have. We apologize for the lack of customer support you've experienced. Please provide us with your order details, including the order number and your registered mobile number, at socialmedia@pincode.com. Our team will get back to you. ∞HG

### 5/5 — No response

*2024-07-06*

No customer care number taking amount not delivering and riders not picking up call after that in chat box if ask for refund they tell in 24 hours 72 hours but they not give simply fake commitment they give no customer care number

### 1/5 — Beware of this Fraud grocery delivery app.

*2024-07-01*

I had an absolutely pathetic experience with the Pincode grocery delivery app. My order was marked as delivered, but I never received it. When I tried calling the store, no one answered my calls. To make matters worse, there's no customer support number available through the app. I'm not sure how to get my refund for the order. I actually downloaded this app because it is backed by PhonePe and saw the reviews with a 4.2 rating in stores. I'm not sure how this app got such high ratings. This is the worst experience I’ve ever had with a delivery service. Completely unreliable and unresponsive. Avoid this app at all costs!

**Developer response:** Hi, Sahil. Sorry for the delay in response. We apologize for the lack of customer support you've experienced. We understand that your order has been incorrectly marked as delivered on the app. Can you please share your registered mobile number along with the order ID and relevant details by writing to us at socialmedia@pincode.com? We'll check and assist you on priority. ∞HG

### 1/5 — Fraud app

*2024-06-30*

I have place a order after sometime time it is showing as delivered, then i called the delivery person he is telling i tried to call you but call was not connected so i delivered to someone, the app itself has no COD option and the how the delivery person could give to some other person without calling I didn’t got any call from him and he lied when i raised the complaint against this there is no proper response from the app seriously this is fraud app i lost my money. If there is any customer care number is there please provide.

**Developer response:** Hi, Anu. This is not the kind of experience we want you to have. Please write to us at socialmedia@pincode.com and share your registered mobile number, order ID and other relevant details. We will check and assist you further. ∞SA

### 1/5 — Rotten vegetables

*2024-05-21*

I ordered few items from them through my husband’s app and 1 item which I received was rotten and i went to help section where i waited 40 mins for a customer service to reply me and after that no resolution. I asked for a refund and they said they will look into it and will see what resolution they can come upto by asking the seller… i tell u it was such a hassle to get in touch with customer service and then no proper assistance were given …and money never came back to me.

**Developer response:** Hi, Shiv. We never intended to make you feel this way. Please share relevant ticket IDs with us so that we can check the details and assist you further. ∞SA

## Frequently asked questions about Pincode by PhonePe

### What does Pincode by PhonePe do?

Pincode is a quick commerce app that connects you with local stores to provide fast delivery of a wide range of products. This includes fresh fruits and vegetables, dairy, bread, meat, medicines, snacks, and other everyday essentials, all delivered to your doorstep in minutes.

### What kind of products can I buy on Pincode?

You can shop for a diverse selection of items, including high-quality fresh produce that undergoes rigorous quality checks, custom-cut meat, dairy products, bread, eggs, medicines, health essentials, snacks, toys, electronics, and kitchenware. The app aims to fulfill most of your daily needs through local store partnerships.

### How much does Pincode cost to use?

The app itself is free to download and use. While there are no direct app costs, purchases are made for the items you order from local stores. The app offers free delivery on orders above ₹99 and promotional discounts on first-time orders.

### Is Pincode available on all devices?

Based on the typical distribution of mobile applications, Pincode is expected to be available for download on both Android and iOS devices. Users can typically find it on the Google Play Store and the Apple App Store.

### What are the benefits of using Pincode for shopping?

Pincode offers significant benefits including speed, with orders arriving in minutes, and convenience, as it brings essentials directly to your door. It also supports local businesses by partnering with neighborhood stores, ensuring you receive products from familiar establishments while enjoying freshness and quality.

## Version history (last 5 releases)

### 25.1128.00 — 2025-12-03

1. Enjoy free delivery on all orders above ₹99.
2. Some minor bug fixes and performance improvement.

### 25.1121.00 — 2025-11-26

1. Enjoy free delivery on all orders above ₹99.
2. Some minor bug fixes and performance improvement.

### 25.1114.00 — 2025-11-19

1. Enjoy free delivery on all orders above ₹99.
2. Some minor bug fixes and performance improvement.

### 25.1107.00 — 2025-11-14

1. Enjoy free delivery on all orders above ₹99.
2. Some minor bug fixes and performance improvement.

### 25.1031.00 — 2025-11-06

1. Enjoy free delivery on all orders above ₹99.
2. Some minor bug fixes and performance improvement.

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## More apps by PHONEPE PRIVATE LIMITED

- [PhonePe: Secure Payments App](https://appshunter.io/ios/app/phonepe-secure-payments-app/id1170055821)
- [PhonePe Business: Merchant App](https://appshunter.io/ios/app/phonepe-business-merchant-app/id1463742453)
- [Share.Market Stock Trading App](https://appshunter.io/ios/app/sharemarket-stock-trading-app/id6444640366)

All apps by PHONEPE PRIVATE LIMITED: https://appshunter.io/developer/1170055820

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
