# 拼岛 Pindo — user reviews > 11 indexed App Store user reviews of 拼岛 Pindo by 深圳拼岛信息科技有限公司, rated 4.40/5 from 14 ratings. - Source: https://appshunter.io/ios/app/pindo/id6759040019/reviews - App overview in markdown: https://appshunter.io/ios/app/pindo/id6759040019.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Is 拼岛 Pindo safe? Not enough ratings yet to assess 拼岛 Pindo. ## Is 拼岛 Pindo legit? 拼岛 Pindo has limited verification signals. The AppsHunter Legitimacy Score for 拼岛 Pindo is 58 out of 100 points across 7 verification signals from App Store and developer data. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unprofessional *2026-03-31* The owners look very unprofessional when responding to customer issues in the support group chat. They seem to dismiss customers instead of addressing the problems. One even spammed the group chat to bury the discussion. So I uninstalled the app right away. **Developer response:** Thanks for the feedback. Our group chats are where most of the day-to-day contact with customers happens, so how we come across there matters to us and we're taking this seriously. We'd like to look into what happened, but we can't identify the group or the conversation from the review alone. If you can tell us which group you were in and roughly when — or reach us at Me → Contact Support — we'll go through the record and follow up with you directly. Sorry to see you go. We'd rather earn you back than leave this unanswered. — The Pindo team ### 1/5 — Do not download *2026-03-26* Poor management. The price is much more expensive than other carriers. Always blame the user. The carrier & management team are not taking responsibility for anything. **Developer response:** Thanks for taking the time to write this. We'd like to respond to both points directly. On pricing — every group shows its per-kilogram rate at the top of the page, next to the merchant, the route, and the cut-off time, before you join. You see the rate first and decide second, so you can compare groups side by side and against other carriers rather than finding out later. On responsibility — we're sorry you came away feeling dismissed; that isn't how we want this to go. We're not able to identify your shipment from the review alone, and we'd genuinely rather look at the actual record than leave it here. If you send us your order number through the app (Me → Contact Support), we'll pull the full history and come back to you with an answer either way. — The Pindo team ### 5/5 — 找拼团挺方便的 *2026-09-30* 整体体验挺不错的，操作比较简单，页面也很清晰，找拼团信息很方便～ ### 5/5 — Smooth and easy to use *2026-08-14* Smooth and well designed app. Easy to reach out support, response is fast and helpful ### 5/5 — 非常方便体验感很好 *2026-08-14* 物流比我想象得更快，过程也很透明，有问题团长全程帮忙沟通，回复快速还特别热心！ ### 5/5 — 还行 *2026-08-13* 用过几次， 寄小件方便 ### 5/5 — 海外留子必备 *2026-08-13* 界面很清晰，功能也很完整。UI设计的真好看！ ### 5/5 — 挺方便的 *2026-07-29* 界面挺清楚，之前没用过转运也知道要干嘛。客服回复也很及时，态度都很好。 ### 5/5 — 非常有用！ *2026-04-07* 在美上学，经常会有需求从国内转运各种日常物品，之前一个个要去加微信群拼团，特别麻烦，还担心包裹丢失，现在有一个平台去买，放心多了！工作人员服务态度也特别好，点赞👍 ### 5/5 — Real Customer Feedback *2026-04-07* 第一个想到把所有团都放到地图上的真的是甜菜 而且app上可以对接到不同的商家 不用被一个商家绑定 可以选择就近取货或者价格优惠的商家 太好了！！！希望所有转运公司都卷起来 ## Most praised reviews (1 highest-rated) ### 5/5 — Smooth and reliable forwarding! *2026-04-07* Really happy with Pindo’s forwarding service. Easy to set up, transparent fees, fast shipping, and everything arrived safely. Will definitely use again! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-14.*