Pine AI Assistant & Agent User Reviews

Customer Experience

Positive experience72.7% of reviews
Neutral2.3% of reviews
Negative experience25.0% of reviews

~ Based on 44 written reviews from the US App Store.

Is Pine AI Assistant & Agent Safe?

Pine AI Assistant & Agent appears safe based on user ratings. AppsHunter Safety Score for Pine AI Assistant & Agent is 87/100.

This assessment is based on 134 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.6% of ratings point to a safe experience
0.7% of ratings suggest some concerns
12.7% of ratings point to a risky experience

~ Based on 134 App Store ratings for Pine AI Assistant & Agent.

Is Pine AI Assistant & Agent Legit?

Pine AI Assistant & Agent appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pine AI Assistant & Agent is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Expensive

It’s good but it’s way too expensive

Deceiving, dishonest company

Avoid giving them money. They will never respond to any issues. They asked $70 “success fee” on top of the monthly payment with the reason that they will take the money only if they successfully complete the task. Of course I was notified that the task was complete, they took the $70 just to realize afterwards that it was a lie and the whole thing was made up. They never respond to my request of explanation so of course I disputed the charge with my credit card company who immediately gave me a refund, imagine how many people complained. Avoid this. It looks great and they promise whatever you need but the truth is that they only take money. Also, the credits disappear by the end of the month. Another unethical way to do business. They don’t write this anywhere. So I hope you read it and do the smart thing to do.
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Really works

Really works and highly recommended

Free?

How can you show In App Cost as none and then ask for money? Disingenuous!

Neat but needs improvement

Honestly a super useful app that works very well with one caveat. So I had it call Verizon to get an order status, later on it was evident that the order info Verizon gave was wrong so naturally I asked Pine to follow up, it said it needed to make a new task and I had to briefly explain myself, this makes the experience less clean and causes loads of tasks instead of just the one clean task related to the issue. This happens way too often. I’m hoping they change this in the future.
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This can’t be real

Dude, this save me a lot of time! Time is very important for me and this assistant helps me out a lot!

Game changer

It’s ASTONISHING that this app hasn’t gained more traction than it has. It’s a game changer and for many people, a life changer. I have the $319/yr plan and it’s already saved me $1600+ while successfully handling complaints and a jury duty excusal as an added bonus. Worth every single penny.

Cancelling Subscription is Impossible

There is no “cancel subscription” tab. You have to contact their customer support to make the request. It’s been over 7days and each day they say I will have an answer within 24HRS and still nothing.
Also this app wants to charge you upfront for a “tip” or a higher tier subscription to make your lowering bill attempt. I’ve used other apps that do this and those other apps ask for payment AFTER they successfully do it.
With me 19Pine was not successful and now they are dragging it out to cancel my subscription and hikacking my subscription.
This App is horrible! Do Not Pay - do Not Sign Up!
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Terrible!!

I have a combine mobile and internet bundle through Xfinity. Pine negotiated the internet bill only but not the mobile bill. So now my internet is actually higher because it based it off the total bill. I have been waiting for the to talk to a rep for two hours now.

Expensive but good

A $319 annual payment would run me a net negative savings. I would recommend it, but it cost prohibitive. I would give it a five stars if it actually saved me money, but the cost of the app would put me in debt even further.

The app and the team are super!

Pine is insanely good. It feels like using an APP and more like working with a highly capable real system.
A lot of people still think pine is mainly for negotiation bills or dealing with customer service, but it can do much more.
I had more than 3000 and read working emails and opening Gmail honestly made me feel overwhelmed. Pine organized everything by creating labels, folders, filters and rules, then classified and archived emails. It feels like I could breathe again. Now pine routinely check my inbox, organize new emails and. Can even prepare replies on my behalf with my approval before anything is sent. I also Use Pine for operational work. When our team storage is full, I asked Pine to log into the admin console and handle it. When I receive an alert about unexpected high open costs, Pine forwarded the email to my engineers, called them, and followed up to understand what happened.

Previously, those kinds of bothering and not-that-valuable operational work had to be done by myself.I didn't realize my time had been wasted so much until I used Pine.

Pine even provides a dedicated computer where it can install and use tools, including agents inside. The product is incredibly powerful, and the team behind it is clearly exceptional.

Honestly, Pine creates more than 5,000 dollars of value for me every month, at least. I have no idea how they make money at such a price. But anyway, thanks Pine, thanks the team behind it, and thanks this era.
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No way to end subscription.

I've tried contacting their customer support but is just their ai bots that can't do anything. The bot says there should be a cancel button but I have sent them screenshots with no button to do so. This feels super illegal.

Terrible

Terrible app and customer service. The charges are very iffy you never know what you pay they just deduct your credits. Don’t get fooled with any promotions. Trying to unsubscribe days now and they will not tell me how since it’s impossible to do it through the app. Do not recommend. There are so many better apps out there.
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Awesome

Love Pine, my Assistant Mia is awesome and always gets the job done

Not Free

Originally shows you that you don’t have to pay for the app. Yup it’s free, but to use it you have to pay.

Best ai

Need an agent pine ai is yiur giy ! Or girls ;)

Pine saved me lots of money

Pine has fixed so many problems with billing, repairing my credit report from attempted identity theft, overcharges and more. They notify me if I get an email that looks suspicious. I trust them so much! They are not even that expensive, but they are extremely reliable. I get tickets to shows that would have sold out without them. They are my personal secretary. I don’t even get involved anymore. I never wait on hold, or talk to menu robots. They can do practically everything except wash the dishes.
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Scam

They ask for a subscription but then require you to “tip” your AI agent before it does any task.

Hard to believe it actually works

Took a picture of a parking ticket and my receipt, I told the system what’s the problem, and it went and submitted a dispute on my behalf. I got an email confirming the dispute submission. Then help me schedule and cancel some appointments. Seems like it just does those errands for you. My two main concerns are data policy and privacy practices (it seems like while they do not train me models on the data they do retain copies of all the conversations, which is problematic given that to really allow the agent to get things done for you. You do need to give it some personal information.) also for some reason there’s no integration with Google Calendar., so the Assistant is blind to my appointment. I did a workaround with Google app scripts. that sends me an email every time my calendar has changes in it.
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Birthday message

Works perfect