# PineconeGo 松果网

> International package forwarding and pickup service for online shoppers. (iPhone/iPad app by BLUEJAY INC.)

- Source: https://appshunter.io/ios/app/pineconego/id1441396496 (this page in markdown: same URL + `.md`)
- Developer: [BLUEJAY INC](https://appshunter.io/developer/1441396495)
- Category: Lifestyle, Shopping
- Price: Free
- Rating: 2.30/5 from 19 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 18 MB
- Languages: American English
- Released: 2018-11-12
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pineconego/id1441396496/reviews.md

## What is PineconeGo 松果网?

松果如何把海淘变为日常？
•	易操作，全自助服务系统
•	取货便，大华附近门店取货，FLAG等公司快闪取货
•	无首重，最低100g计费
•	省上省，特色大包裹专线$5/kg
•	到货快，每周发货，最快3天到货

玩转松果指南：
第一步：中国电商网站下单寄往松果广州仓库
第二步：填写包裹信息
第三步：收到松果称重信息后付款
第四步：松果极速用户4-7天前往合作门店取货
                松果极省用户 3周后门店取货或送货上门

## Key features

- Self-service system
- Convenient store pickup
- Flash store pickup
- No minimum weight for initial billing
- Affordable large package line
- Fast delivery options

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/pineconego/id1441396496/reviews.md

### 1/5 — 用过的最差的转运公司

*2025-09-01, version 2.1.0*

太难用了，以后不会再用了

### 5/5 — 非常好用

*2022-01-12, version 2.1.0*

在海外取货简单，保险，分装很贴心，从未遗失任何包裹。客服很回复及时，优质沟通。手机界面也很容易上手。

### 1/5 — 千万别用

*2021-12-02, version 2.1.0*

真是垃圾转运公司

### 1/5 — 非常差的体验 不会再用这家

*2021-11-06, version 2.1.0*

运气好会得到回复。碰到问题需要解决了就玩失踪，其实是很小的问题，结果死活不给我处理。目前已经失踪三天了，一句回复也没有，追问了还是不理人。而且客服就只有这一个微信号，只要他不想理你，天大的事情也投诉无门。

之前用过一次体验也不是很好。app通知已到货，但是到了取货点都没发现根本没有到货，白跑一趟。取货点的人说，送错是常有的事。第二天再来拿，所有的货都堆在一起，让你自己拿，没人来核对身份。自己的货如果被别人拿走也不知道。

本来想再试一次这家。结果遇上这样的客服。这一笔单结束以后再见。各位正在考虑转运的，千万不要用这家。

### 1/5 — 我取个货还要受取货点的气？

*2021-10-23, version 2.1.0*

Newark如意堂一生黑

### 2/5 — 界面边角处比如🔙 按不动……

*2021-07-16, version 2.1.0*

界面不适应，上下边边处的按键好像在界面外，完全按不动……
我的手机上iPhone 12

### 3/5 — Customer service

*2020-12-18, version 2.1.0*

Customer service of Pineconego is my biggest complaint. Not very responsive; and just like what the other review said, also a little rude when making up for their own mistakes.

### 1/5 — I wish I could give this zero stars

*2020-09-23, version 2.0.0*

Never received my package and no where to file a claim for packages that have been lost

## Frequently asked questions about PineconeGo 松果网

### How does PineconeGo work?

You order from Chinese e-commerce sites and ship to PineconeGo's Guangzhou warehouse. After filling in package details and paying, you can pick up your package at a partner store within 4-7 days (express) or 3 weeks (economy).

### What are the shipping costs for PineconeGo?

There is no minimum weight for initial billing. The app highlights a special large package line at $5/kg, suggesting competitive pricing for heavier shipments.

### How fast is the delivery with PineconeGo?

PineconeGo ships weekly, with delivery times as fast as 3 days. For express users, pickup is available 4-7 days after payment.

### Where can I pick up my packages with PineconeGo?

You can pick up packages at designated stores near major Chinese cities. Additionally, there are flash pickup locations at companies like FLAG.

### Is PineconeGo available on all devices?

Based on the information, PineconeGo is supported on iPhone and iPod devices.

### How often is PineconeGo updated?

The latest version is 2.1.0, released on November 6, 2020. This indicates updates are not very frequent.

### What is the user rating for PineconeGo?

PineconeGo has a rating of 2.3 stars from 19 ratings, suggesting a mixed or negative user reception.

### Does PineconeGo have ads?

No, PineconeGo does not contain advertisements.

## Version history (last 5 releases)

### 2.1.0 — 2020-11-06

UI improvement
Holiday theme release

### 2.0.0 — 2020-01-10

Added push notification

### 1.2.5 — 2019-10-08

内容更新: 
新增运书路线入口
更新部分线路运送要求
更新部分取货点ui设计

### 1.2.4 — 2019-01-23

New holiday theme 
Some UI improvement

### 1.0.2 — 2018-12-11

Holiday theme  update

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*