# PinePerks — user reviews > 20 indexed App Store user reviews of PinePerks by PINE LABS PRIVATE LIMITED, rated 3.98/5 from 286 ratings. - Source: https://appshunter.io/ios/app/pineperks/id908644471/reviews - App overview in markdown: https://appshunter.io/ios/app/pineperks/id908644471.md ## Newest reviews (4 of 20) ### 1/5 — No unregister link *2021-03-02* I uninstalled the app, still getting messages. Please stop sending the msgs immediately ### 1/5 — Finding redeemable merchants are hard.. *2020-12-21* Why one should buy this prepaid card?? They give what we pay, but reduced liquidity options to our money and fascinatingly with expiry date. Many websites wont accepts this prepaid card option. ### 1/5 — Worst app *2020-11-13* Tried to do a transaction. It gives an error in the payment interface and deducts the amount as well. Tried to reach out the Helpdesk they dont even bother to respond. Please refrain from this app. ### 1/5 — Fraudulent app - doesn’t send gift cards but deducts money *2019-06-12* It’s most pathetic app ever which cannot send a simple otp to it’s customer and it deducts customers money and sends no gift cards, seems like a fraudulent app ## Most critical reviews (10 lowest-rated) ### 1/5 — iPhone 12 mini app crashing *2026-06-25* Since a month it’s showing server connectivity issue and today when I reinstalled it, app started crashing while opening in my iPhone 12 mini ### 1/5 — Broken App *2026-05-07* App crashes while login ### 1/5 — App is lagging all the time *2026-01-06* unable to redeem my card yet Don’t prefer this **Developer response:** Hi, we sincerely regret the inconvenience caused. You can call us on +91 8069238440 or email us at escalations.support@pinelabs.com with details, so we can look into this. ### 1/5 — It always shows network failed while logging in *2025-12-25* It always shows network failed while logging in, whenever I need to check the app it never opens always shows network failed then I’m logging in on Google , but still it’s very inconvenient. **Developer response:** Hi Vaishali, we regret the inconvenience caused. You can call us on +91 8069238440 or email us at escalations.support@pinelabs.com with details so we can look into this ### 1/5 — Not able to download *2025-06-07* Want to download but when it comes to 50percent downloaded it stops **Developer response:** This is certainly not the experience we want you to have, Shivam. You can call us on +91 8069238440 or email us at escalations.support@pinelabs.com with details, so we can look into this. ### 1/5 — Pathetic support *2024-11-05* No one answers the call and no one responds to emails. **Developer response:** We apologize for the inconvenience caused. To address your concerns better, You can call us on +91 8069238440 or email us at escalations.support@pinelabs.com with details, so we can look into this. ### 1/5 — Worst app tbh *2024-03-23* Can’t even login. OTP is coming after hours and even if you wait for hours, after entering the OTP, it won’t login. **Developer response:** Hi, we sincerely regret the inconvenience caused. Please call us on 080-69806393 or email us at support@pineperks.in with details. ### 1/5 — Waste *2024-03-12* Total waste. They don’t even send OTP to login. **Developer response:** Hi, we regret the inconvenience caused. Please email us at support@pineperks.in with details and our team will look into it. ### 1/5 — Card issues *2021-10-04* My card is not activating not like this app ### 1/5 — Worst App *2021-09-27* This app do not work while redeeming vouchers or if we try to send voucher someone.. also no use if we raise ticket to support team. I won’t recommend anyone to use this app. ## Most praised reviews (6 highest-rated) ### 5/5 — Great app *2022-12-26* Great app to store and manage prepaid cards issued by Pine Labs. ### 5/5 — Great app *2021-09-17* This app is very easy to use ### 5/5 — Good utility *2021-06-08* It’s a great way of gifting someone. No issues till date ### 5/5 — My BookMyShow partner *2019-03-04* Really an excellent app. I prefer using PinePerks as the redemption options are good. ### 5/5 — Excellent app *2018-10-17* Good product , easy to use and gifting ... ### 2/5 — Need to Improve UI for all the supporting devices *2024-07-10* Hi I’m using iPhone 15Pro Max, But UI is not looking good and it’s not fitting to the phone. Try to develop as soon as possible **Developer response:** Hi Sandeep, we regret the inconvenience caused. Please email us at support@pineperks.in with details and our team will look into it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*