# PingID

> Mobile app for secure identity verification and digital wallet functionality. (iPhone/iPad app by Ping Identity Corporation.)

- Source: https://appshunter.io/ios/app/pingid/id891247102 (this page in markdown: same URL + `.md`)
- Developer: [Ping Identity Corporation](https://appshunter.io/developer/799934473)
- Category: Productivity, Business
- Price: Free
- Rating: 2.20/5 from 367 App Store ratings · 470 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 70 MB
- Languages: Korean, Dutch, German (Germany), Russian, European Spanish, American English, Italian, Japanese, Chinese (Simplified, China), Czech and 6 more
- Released: 2014-07-02
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pingid/id891247102/reviews.md

## What is PingID?

The PingID® mobile app is a user-friendly solution designed to enhance login security and verify end users’ identities. Additionally, it serves as a digital wallet, enabling secure storage and management of digital identities. The app offers mission-critical security features for administrators and provides offline support for scenarios where a device lacks signal.
The PingID mobile app integrates seamlessly with PingOne®, PingFederate®, PingOne Verify®, and PingOne Credentials®. Before installation, please ensure your organization has licensed PingID, PingOne Verify, or PingOne Credentials. For more information, contact your administrator or Ping Identity support.

## Key features

- User identity verification
- Digital wallet for identity management
- Mission-critical security for administrators
- Offline support
- Seamless integration with PingOne ecosystem

## Chart rankings

- #45 in Top Free · Productivity (US App Store)

## What do users think of PingID?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Secure login process
- 👍 Convenient with Apple Watch
- 🚀 Fast authentication

**Cons**

- 🐛 Unreliable, often doesn't work
- 🤯 Frustrating and confusing to set up
- 🤖 Poor user interface and UX
- 🔒 Overly intrusive permissions
- 🔋 Drains battery quickly

**Commonly reported bugs**

- Incorrectly identifies devices as jailbroken
- Fails to send push notifications consistently
- Camera issues when trying to scan QR codes
- Compatibility problems with newer iOS versions

**Most requested features**

- Ability to add new devices easily
- Landscape mode support for iPad
- Customizable alert sounds
- Faster authentication process

## Recent user reviews (10 of 470)

All indexed reviews: https://appshunter.io/ios/app/pingid/id891247102/reviews.md

### 1/5 — More taps after update

*2026-08-19, version 3.8.0*

Following Apple’s trend of making users tap more places to achieve the same task. If there’s only one item in the list, automatically select it!

### 1/5 — Terrible App

*2026-08-07, version 3.7.1*

Only downloaded this app because of my work. I was told it was supposed to make work easier on my computer, but it does none of that!!

### 1/5 — mode paysage !

*2026-08-06*

Il faut absolument un mode paysage sur iPad ! C'est demandé par les utilisateurs depuis des années, et toujours pas d'évolution. J'utilise exclusivement l'iPad en mode paysage, et dès que j'ai besoin de PingID et que l'identification par pop-up/notif n'est pas disponible et qu'il faut ouvrir l'appli pour obtenir le code, tout passe en mode portrait et je dois faire des manips pour revenir en mode paysage, c'est navrant ! Mais ce qu'il est encore davantage, c'est le manque total de considération des développeurs et/ou des dirigeants de cet outil, qui est imposé aux employés par leur société cliente (ce n'est pas un choix et on est contraint de s'en servir)

### 5/5 — Easy and smooth

*2026-08-03*

Just flawless and never faced any issues.

### 5/5 — Works like a charm

*2026-08-03*

Never faced any issues and so far so good.

### 2/5 — Meh

*2026-07-30, version 3.7.1*

Works when it works, fails when it doesn’t. Too much of the latter…

### 1/5 — Apple Watch issues

*2026-07-03*

Hi devs,

In 8 out of 10 cases, the authentication asks me to select the correct number that’s displayed. However, on my Apple Watch, I’m shown three numbers, and none of them matches the number I’m asked to choose. Sometimes I also get an error saying that no numbers are available.

On my iPhone, though, it works every time without any issues.

It seems like this problem is specific to the Apple Watch app. Please look into it, as it’s quite frustrating when authentication fails so frequently.

### 2/5 — Updates

*2026-06-29, version 3.7.1*

While trying to log in to time-sensitive websites, the app forces you to update very frequently. At that point, you must re-enter your login credentials, which have expired. not a major issue, but an avoidable nuisance.

### 1/5 — Worthless!

*2026-06-24, version 3.7.1*

This app is the worst. Never works right, has you go through loops to access pages you need. My workplace needs to ditch this piece of junk company and app. Just causes constant headaches!

### 3/5 — Works when it want to

*2026-06-24, version 3.7.1*

It occasionally stops working on my watch so I have to delete and reinstall.

## Frequently asked questions about PingID

### What does the PingID app do?

The PingID app enhances login security by verifying end-user identities. It also acts as a digital wallet, allowing for the secure storage and management of digital identities. Administrators can utilize its mission-critical security features.

### What are the key features of PingID?

Key features include user identity verification, a digital wallet for managing digital identities, advanced security features for administrators, and offline support for situations without a signal. It also integrates with various Ping Identity products.

### Is PingID free to use?

The app itself is free to download and use. However, its functionality requires your organization to have licensed PingID, PingOne Verify, or PingOne Credentials. Please check with your administrator for licensing information.

### What are the compatibility requirements for PingID?

The description does not explicitly state compatibility requirements. However, it is a mobile application, implying it is designed for smartphones and tablets. Users should ensure their organization has licensed the necessary Ping Identity products before installation.

### Who should use the PingID app?

This app is designed for users within organizations that have licensed PingID or related Ping Identity products. It's beneficial for anyone needing to enhance login security, verify their identity digitally, or manage digital identities securely.

## Version history (last 5 releases)

### 3.8.0 — 2026-08-17

- We’ve introduced a unified list view to provide a consistent experience across all user accounts. In the list, tap an account to see the current one-time passcode (OTP) for that account.
- Security, performance, and reliability enhancements.

### 3.7.1 — 2026-06-14

Fixed an issue that was causing the paired PingID mobile app account to disappear for some users and prevented those users from completing push notification authentications.

### 3.7.0 — 2026-05-10

Improvements to security, performance, and reliability.

### 3.6.2 — 2026-04-16

Fixed an issue where users were unable to complete selfie verification.

### 3.6.1 — 2026-03-08

- We've fixed an issue that prevented some users who deleted PingID mobile app from pairing it with the same account after reinstalling.
- Improvements to security, performance, and reliability.

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## More apps by Ping Identity Corporation

- [PingOne](https://appshunter.io/ios/app/pingone/id799934470)
- [Ping Identity Events](https://appshunter.io/ios/app/ping-identity-events/id1645242360)

All apps by Ping Identity Corporation: https://appshunter.io/developer/799934473

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*