# PingID — user reviews > 470 indexed App Store user reviews of PingID by Ping Identity Corporation, rated 2.20/5 from 367 ratings. - Source: https://appshunter.io/ios/app/pingid/id891247102/reviews - App overview in markdown: https://appshunter.io/ios/app/pingid/id891247102.md - Rating breakdown: 5★ 90 · 4★ 7 · 3★ 12 · 2★ 21 · 1★ 237 ## What do users think of PingID? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure login process - 👍 Convenient with Apple Watch - 🚀 Fast authentication **Cons** - 🐛 Unreliable, often doesn't work - 🤯 Frustrating and confusing to set up - 🤖 Poor user interface and UX - 🔒 Overly intrusive permissions - 🔋 Drains battery quickly **Commonly reported bugs** - Incorrectly identifies devices as jailbroken - Fails to send push notifications consistently - Camera issues when trying to scan QR codes - Compatibility problems with newer iOS versions **Most requested features** - Ability to add new devices easily - Landscape mode support for iPad - Customizable alert sounds - Faster authentication process ## Newest reviews (16 of 470) ### 2/5 — Meh *2026-07-30, version 3.7.1* Works when it works, fails when it doesn’t. Too much of the latter… ### 2/5 — Updates *2026-06-29, version 3.7.1* While trying to log in to time-sensitive websites, the app forces you to update very frequently. At that point, you must re-enter your login credentials, which have expired. not a major issue, but an avoidable nuisance. ### 3/5 — Works when it want to *2026-06-24, version 3.7.1* It occasionally stops working on my watch so I have to delete and reinstall. ### 2/5 — Please remove the logo animation delay when the app starts *2026-06-08, version 3.7.0* App works great except when an auth request comes in, the app animation plays and eats up half the time I have to respond to the request, which is only a few seconds. It causes me to frequently miss my MFA window and have to retry and risk being locked out of my apps. Please remove the delay. ### 1/5 — Updates *2026-05-26, version 3.7.0* Have to update it soo often. Too many uodates ### 1/5 — Not working *2026-05-26* I’m facing login issue it was not working ### 2/5 — Needs landscape orientation please *2026-05-25, version 3.7.0* Needs landscape orientation please ### 1/5 — QR code *2026-05-05, version 3.6.2* Doesn’t give ### 1/5 — It’s super sketchy *2026-05-02, version 3.6.2* Super sketchy ### 1/5 — Horrible *2026-04-24* Whenever I use it, I have to update the app. Such a nightmare...I just want to use it, but I can't. The app just force users to update...developper just doesnot know user experience. ### 1/5 — Worst security *2026-04-20, version 3.6.2* Very difficult to use. Has ruined my life multiple times. Doesn’t even help make things secure whatsoever ### 2/5 — Use for work but… *2026-04-04, version 3.6.1* I use this for my job. I miss being able to click and refresh a new code. I also wish the app work better on my app because its faster to get to it on the watch then my phone. But the codes on the watch never work. ### 1/5 — I believe I did not install this app. *2026-03-28, version 3.6.1* Someone else may have installed this app. ### 1/5 — 非常难用 *2026-03-25* 稀烂玩意 ### 1/5 — Works sometimes, unless it fails and lets you through anyway *2026-03-17, version 3.6.1* Worked great on my iphone 11, but after connecting it to my 17 it fails me every time because I haven't set up fingerprint or face scanning (why is this necessary? whats the point of the number code if you just want my biometrics??), and the most annoying part is the app doesn't help you whatsoever to get those biometric scans set up, so I'm stuck with no way to use this app :/ But its fine because after failing the verification, it just lets me into my company's Ping ID-protected sites anyway, without inputting a code or anything. How convenient! my sensitive data feels so secure behind this pointless second and third step of verification that doesn't actually stop anyone ### 2/5 — Updates too often and always when I have to clock in! *2026-03-17* I hate this app. It constantly wants to update when I need to click in and it’s made me late at least once. ## Most critical reviews (10 lowest-rated) ### 1/5 — More taps after update *2026-08-19, version 3.8.0* Following Apple’s trend of making users tap more places to achieve the same task. If there’s only one item in the list, automatically select it! ### 1/5 — Terrible App *2026-08-07, version 3.7.1* Only downloaded this app because of my work. I was told it was supposed to make work easier on my computer, but it does none of that!! ### 1/5 — mode paysage ! *2026-08-06* Il faut absolument un mode paysage sur iPad ! C'est demandé par les utilisateurs depuis des années, et toujours pas d'évolution. J'utilise exclusivement l'iPad en mode paysage, et dès que j'ai besoin de PingID et que l'identification par pop-up/notif n'est pas disponible et qu'il faut ouvrir l'appli pour obtenir le code, tout passe en mode portrait et je dois faire des manips pour revenir en mode paysage, c'est navrant ! Mais ce qu'il est encore davantage, c'est le manque total de considération des développeurs et/ou des dirigeants de cet outil, qui est imposé aux employés par leur société cliente (ce n'est pas un choix et on est contraint de s'en servir) ### 1/5 — Apple Watch issues *2026-07-03* Hi devs, In 8 out of 10 cases, the authentication asks me to select the correct number that’s displayed. However, on my Apple Watch, I’m shown three numbers, and none of them matches the number I’m asked to choose. Sometimes I also get an error saying that no numbers are available. On my iPhone, though, it works every time without any issues. It seems like this problem is specific to the Apple Watch app. Please look into it, as it’s quite frustrating when authentication fails so frequently. ### 1/5 — Worthless! *2026-06-24, version 3.7.1* This app is the worst. Never works right, has you go through loops to access pages you need. My workplace needs to ditch this piece of junk company and app. Just causes constant headaches! ### 1/5 — ？ *2026-06-22* 这么频繁更新，一天到晚在更新什么？不更新还不能正常使用 ### 1/5 — Missing iPad landscape mode *2026-06-16, version 3.7.1* Why is there no landscape mode on iPad? ### 1/5 — Watch App Doesn’t Work *2026-06-11, version 3.7.0* Watch App Doesn’t Work ### 1/5 — Transfer to new phone *2026-06-11, version 3.7.0* I can’t get it to transfer over to my new phone from my old phone. ### 1/5 — O *2026-06-08, version 3.7.0* O ## Most praised reviews (10 highest-rated) ### 5/5 — Easy and smooth *2026-08-03* Just flawless and never faced any issues. ### 5/5 — Works like a charm *2026-08-03* Never faced any issues and so far so good. ### 5/5 — Cumpre bem o propósito. *2026-05-25* Aplicativo simples, leve e prático. Cumpre bem o objetivo, principalmente pela integração com o Apple Watch. ### 5/5 — Works very well, fast and compatible *2026-05-05, version 3.6.2* I used this to onboard myself at a new job and it worked very quickly, even though my default browser is Brave (a nice surprise) I got my ID right the first time and I was set up and verified within a couple of minutes. This is also a good app to use as a general purpose Authenticator. The negative reviews may be for issues that have been resolved at this point. ### 5/5 — Critical button missing on Apple Watch Series 4 (FIXED) *2026-02-27, version 3.6.0* UPDATE: The recent release fixed this issue. Thank you for taking care of that. I really appreciate it! I use PingID daily for work and switch between 2 Apple Watches. The “Yes it’s me” button is available on my Apple Watch Series 6 (11.6.1) but is completely missing from my Apple Watch Series 4 (10.6.2) which makes it unusable on that device. I can still go back to my phone and authenticate, but I would like the convenience of using my watch as intended. I hope this is fixed soon. ### 5/5 — Five Stars *2026-01-31, version 3.5.1* I use this App on a daily basis and it’s simple to use and reliable. ### 5/5 — App works *2026-01-26, version 3.5.0* Those not knowing where to locate their QR or URL is not the fault of the app. ### 5/5 — Works great! *2025-12-24, version 3.5.0* Works great. Never any issues. ### 5/5 — Love it! Works as designed *2025-12-18* I’ve never had any issues with the app. Makes the login process easier and more secure. ### 5/5 — Easy to use *2025-12-02, version 3.4.2* Best Authenticator app I have used for work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*