# PingPlotter — user reviews

> 49 indexed App Store user reviews of PingPlotter by Pingman Tools LLC, rated 3.40/5 from 36 ratings.

- Source: https://appshunter.io/ios/app/pingplotter/id983793899/reviews
- App overview in markdown: https://appshunter.io/ios/app/pingplotter/id983793899.md
- Rating breakdown: 5★ 15 · 4★ 6 · 3★ 2 · 2★ 3 · 1★ 10

## Newest reviews (11 of 49)

### 2/5 — Was great, then they tool packet loss away, now does not work

*2024-07-19, version 1.4.1*

Was great, recommended it to hundreds of people to diagnose internet issues … but they took the packet loss column away … and now 2024-07 the app no longer works, can’t see any buttons to stset a new trace, nothing .. just a list of past traces ???

### 3/5 — It’s barely adequate

*2022-11-12, version 1.4.1*

First off since iOS 16 there are UI bugs that cause the buttons on the main screen disappear. Secondly make this background properly, it’s a joke that I have to keep the app on my screen…

### 4/5 — Please allow on M1 computers

*2021-12-08, version 1.4.1*

There is no reason not to allow this to be installed on M1 Mac OS 12+ machines. It would be grest to test on my Mac Book Pro

### 3/5 — ตามมาจากพี่หลาม

*2021-07-25, version 1.4.1*

ลองใช้ดูก่อน

### 3/5 — 日本語訳が欲しい。

*2020-04-18, version 1.3.1*

以上。

### 2/5 — No longer show % packet dropped! Yuk

*2019-12-11, version 1.3.0*

The latest release has changed the display for the worse. The packet dropped percentage per node isn’t shown greatly reducing the usefulness of the tool.

### 2/5 — No longer working

*2019-11-29, version 1.3.0*

Just crashes once opened. Crash log shared and r&d doesnt react.

### 4/5 — PingPlotter for iOS, yeah!

*2019-08-22, version 1.2.2*

I would like to see higher resolution for the iPad Pro, and to be able to arrange windows when in landscape mode, similar to the desktop version.  Be nice to be able to run in the background (or does the $12 upgrade include that?).  Is there an upgrade price for owners of the desktop version?

### 2/5 — Crash

*2019-03-14, version 1.2.2*

The application is closed when you try to take a picture.

### 2/5 — Only works in Active Screen, stops working when screensaver turns screen off

*2019-02-15, version 1.2.2*

I’ve use this app for many years as a desk top tool.  There’s nothing else on the market like it that I’ve found. It’s the best.

But this app isn’t. Works fine in primary screen but stops working if the screensaver launches or if you close to another app.  It stops working and does not recover when you go back to it. Press the play button and it seems to restart, but can’t find the network and reports 100% outage. All red.

Please developer fix this so It can be the consummate tool the desktop version has been for many years.

### 1/5 — เข้าไม่ได้

*2018-10-20, version 1.2.2*

เปิดใช้ได้รอบแรกรอบเดียวแล้วก็เด้งออกแล้วเข้าไม่ได้อีกเลน

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs updates

*2024-05-11, version 1.4.1*

Needs updates - Purchased the app, Noticed that you cannot start a custom trace due to the menu being gone. The menu at the top you can see the text squished on the left hand side.

### 1/5 — No Ping plotter Cloud Support

*2023-01-19, version 1.4.1*

This app doesn’t make sense. Why have an app from a company that creates PingPlotter Cloud that doesn’t have Ping Plotter Cloud support? I don’t get it.

### 1/5 — Virtually abandoned.

*2022-10-09, version 1.4.1*

Weird how poorly managed this app is.

### 1/5 — poor execution, much better ping apps available

*2022-03-20, version 1.4.1*

as a network engineer, I’m familiar with this companies ping plotter tool on desktop. It’s very well done and useful, I have purchased it and use it on occasions where I need to test end to end,  or an entire channel.

So I was very surprised when I tried this app and noticed how poor of an execution the iOS version is.
The interface does not seem to be aligned or scaled properly on iPhone.

Additionally there are pretty much zero settings directly related to the pings. 
When testing Wi-Fi on a mobile device, one needs to be able to set the send interval very low, for example on other Ping apps you can set it as low as 0.1 seconds, ( ie 100ms , or sending 10 pings every one second). The one setting I found like this only went down to 0.5, and when I changed it to that nothing seemed to change, pings were still sending every two seconds which is not very useful.

Additionally what you get for the nine dollar upgrade is a joke.

I would really like to see this app redone and brought more closely to the standards of this company’s desktop app.

### 1/5 — but even one star worth

*2019-11-21, version 1.3.0*

do not update to this "IOS13 enabled" version, as it crashes constantly on purpose, makes the App unusable on purpose !
Even you paid for by the App, they want you to pay 85€ per year, just for their upgrade service, which i don't need as a private user

### 1/5 — Version 1.3.0 crashing after initial load

*2019-11-20, version 1.3.0*

I love this app. But after the recent update it is unusable. It crashes every time it loads. It gets to the list of recent hosts, and then crashes. No error message. Force quitting doesn’t help.

### 1/5 — Не работает

*2019-10-12, version 1.2.2*

При запуске вылетает, не запускается.

### 1/5 — Upgrade not loaded.

*2019-07-01, version 1.2.2*

Despite paying £12 for the upgrade PP is stuck on the free version. Pressing button to restore purchases only leads to continuous buffering symbol.

### 1/5 — Display problem

*2019-02-06, version 1.2.2*

The graph display does not seem to scale properly on my iPhone 8x with os 12x

### 1/5 — Crashes every time after exporting photo

*2019-01-25, version 1.2.2*

I tried to export a photo. It crashed the app, and now I can’t run the app, because it keeps crashing on startup, even after terminating the process.

## Most praised reviews (10 highest-rated)

### 5/5 — Nice app but having issue with resolution

*2024-07-16, version 1.4.1*

Everything is working perfectly accept screen resolution

### 5/5 — Indispensable

*2023-01-29, version 1.4.1*

An indispensable tool for network nerds on-the-go

### 5/5 — Great app. I love it

*2022-10-08, version 1.4.1*

Traceroute graph in real time. Good graph layout. I use it on mac, windows and on ipad. This is very convenient to use the same tool on all devices.

### 5/5 — update (thanks)

*2021-09-28, version 1.4.1*

update (thanks)

### 5/5 — Super Idee

*2020-05-12, version 1.3.1*

Habe Pingplotter auf all meinen Geräten.
Unglaublich hilfreich um Netzwerk/Latenzprobleme zu beheben.
Damit bekommt man leicht raus, ob der Accesspoint, Router, Provider oder Server das Problem ist.

### 5/5 — Wow. A great desktop tool now in mobile

*2020-01-18, version 1.3.1*

Invaluable. If you need a quick way to test, PingPlotter is the gold standard. This works great and I’m pleasantly surprised to find they put this out for free! Hopefully it receives regular updates but as it is, I’ve been able to use it with great success.

### 5/5 — Love it

*2019-12-30, version 1.3.0*

Helps me deal with my horrible cable company every time they ask me to restart my modem or tell me my router is cussing the issues. I love this app. The UX/UI can use a major rework to improve functionality.

### 5/5 — ネットワーク経路不調を見つけるならコレ

*2019-08-17, version 1.2.2*

目的のアドレスまでの各経由ポイントにpingを送って応答時間をグラフ化するアプリです。tracertより見やすく長時間監視できます。
ネットワークの不具合は、原因がクライアント側かサーバー側か、それとも上位プロバイダにあるのか分かりづらいですが、このアプリで見れば一目で分かります。
IPv6とIPv4を切り替えることもできるのでIPv6だけ繋がらない等の不具合も分かります。
このアプリはPC版が先にあり、同等の機能をスマホサイズに押し込んでいるので操作が分かりづらいですが、慣れればこれほど一目で不調箇所を見つけられるものはありません。

### 5/5 — Amazing

*2019-05-20, version 1.2.2*

Absolutely amazing and helped me a lot thank you to the developer of this app :)

### 5/5 — Amazing app found fault within seconds.

*2018-09-28, version 1.2.2*

This app is the must have tool to take your internet provider to town. Bt denied there was a fault until I give them a actual ip that my data was being lost at. 2 servers in the exchange were loosing half the packets of data if not more. Soo as they realised I was using a
Professional tool like this they have in and sent the issue to bt wholesale who fixes network problems for any internet provider in the U.K.  
the features I used were free but I will definitely be paying for the add ins for this app. 
Thank you to the developer for such a great app. 
This app must be advertised more.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*