# Pinguino

> Remote control and scheduling for PINGUINO devices with automatic comfort adjustments. (iPhone/iPad app by De'Longhi Appliances S.r.l..)

- Source: https://appshunter.io/ios/app/pinguino/id1458688131 (this page in markdown: same URL + `.md`)
- Developer: [De'Longhi Appliances S.r.l.](https://appshunter.io/developer/882466895)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.42/5 from 558 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 164 MB
- Languages: Arabic, Azerbaijani, Belarusian, Bangla, Bosnian, Bulgarian, Burmese, Croatian, Czech, Danish and 50 more
- Released: 2019-04-09
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pinguino/id1458688131/reviews.md

## What is Pinguino?

Create your ultimate comfort zone from anywhere by remotely controlling or scheduling all PINGUINO
functions. Use REAL FEEL as a piece of mind solution that automatically set the best ambient conditions for your comfort

## Key features

- Remote device control
- Scheduling functions
- Automatic ambient condition setting
- Create comfort zones
- REAL FEEL technology

## What do users think of Pinguino?

Overall sentiment: negative

**Pros**

- 👍 Easy setup and installation
- 🎛️ Remote temperature and mode control
- 👥 Share control feature without account sharing
- ❄️ Effective cooling performance
- 📱 Remote access from anywhere via smartphone

**Cons**

- 🐛 WiFi connection failures and persistent connectivity issues
- 🐛 App freezes and locks up frequently
- ❌ No way to remove or reset devices from app
- ❌ WiFi setup loop - stuck on 'Connect to WiFi' screen
- ⚠️ Incompatible with dual-band (5G/2.4G) networks
- 📱 Poor app stability and reliability
- 🔧 Lack of customer support and slow updates
- ⚠️ Schedule feature breaks when using physical remote/buttons
- ❓ Confusing UI and unclear feature explanations
- 🚫 Missing basic smart home integrations

**Commonly reported bugs**

- WiFi connection fails despite being connected to 2.4GHz network
- App displays placeholder text 'splash_text_2' instead of actual content
- Device cannot be removed from app once offline
- App stuck in WiFi connection loop during setup
- Schedule deactivates when using physical power button
- App crashes and freezes when adding devices
- Device profile cannot be deleted and reset
- Feedback tab UI never loads
- App rejects valid router passwords and accepts bogus ones
- WiFi hotspot 'Smartlife-XXXX' signal not detected
- Version 1.05 broke WiFi detection functionality
- Air deflector angle resets on each use
- App requires login every time despite WiFi connection

**Most requested features**

- Timer function instead of schedule-only approach
- Siri commands and HomeKit integration
- Shortcuts app support
- Alexa integration
- Current room temperature indicator
- Fan speed control in heat mode
- 4-season mode selection (cool vs heat)
- Air deflector angle memory
- Ability to reaccess tutorials
- 5GHz WiFi network support
- Status indicator for running/fan-only/AC modes

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/pinguino/id1458688131/reviews.md

### 1/5 — Reset button doesn’t work no such thing even

*2026-06-16, version 1.0.8*

Reset button? Press and hold nothing happens.


Air Conditioner works good but confusing to know what’s going on with it

### 1/5 — No Way To Remove AC/Heat Units

*2024-09-01, version 1.0.7*

This App doesn’t seem to be supported much by the manufacturer. 

It has a fatal flaw. You can’t remove air-conditioning or heating units if they aren’t working and actively on your network. 

A real problem when you have an AC unit that dies on you and is forever stuck in your app list and login. This is a basic feature and design consideration that should be included by developers. 

They probably contracted development of the App to a third-party dev. to handle the app creation and are too cheap to update it or answer customer support requests.

### 3/5 — Missing basics

*2024-06-30, version 1.0.7*

Siri commands?
Home kit?
Short cuts?

### 1/5 — app

*2024-06-14, version 1.0.7*

does anyone know how to connect the ac to the app ? i’ve been trying for hours and ii got nothing

### 1/5 — Some good and some bad

*2023-10-27, version 1.0.7*

The Good. The app sets mode and temps without the remote. App has ability to share control with others, without giving them you own account info. The bizarre. The App lets you configure a schedule but If you use the power button on the remote or unit, it disables all your scheduled events. Which means you can’t turn it on/off manually outside the scheduled times or it will deactivate your schedule and won’t automatically turn on/off ever again. The Bad. Incomprehensible what eco real feel mode is actually doing. I have a 4 season unit and can’t figure out how to set when it should cool and when it should heat. There was a tutorial when I first installed the app, but I can’t figure out how to go back and reread it. Doesn’t remember the angle of the air deflector, it keeps resting each use. Can’t set fan speed on heat mode.

### 1/5 — Garbage app

*2023-05-14, version 1.0.7*

tried to set up my ac for hours but it never made a hotspot, time and money wasted never buying delonghi again

### 1/5 — Bug

*2022-09-08, version 1.0.6*

There a terrible bug in the app right now. The texts doesnt show, there a “splash_text_2” test example popping up so its really difficult to understand

### 1/5 — Unable to connect to duel Bandwith network.

*2022-09-07, version 1.0.6*

My internet uses 5G and 2.4G (Duel). But this maps just refuses to connect to it making it useless to use for the Portable air conditioners.

### 4/5 — Works well but wish this one had a timer

*2022-07-04, version 1.0.6*

Wo Works well but wish this one had a timer.  I dont like to use the “schedule “.

### 3/5 — Good app but

*2021-12-02, version 1.0.6*

App works great for everything except daily scheduling. I have schedules set for every day but I have to manually turn them on everyday. If you could fix this, it would be great.

## Frequently asked questions about Pinguino

### What does this app do?

This app allows you to remotely control and schedule the functions of your PINGUINO devices. It helps you create your ultimate comfort zone from anywhere by setting ambient conditions.

### How does the REAL FEEL feature work?

REAL FEEL is a feature designed to provide peace of mind by automatically setting the best ambient conditions for your comfort. It intelligently adjusts settings to maintain your ideal environment.

### Is this app free to use?

Based on the provided information, the app is free to use and does not have in-app purchases or advertisements.

### What are the main benefits of using this app?

The main benefits include the ability to control your PINGUINO devices remotely, schedule functions for convenience, and enjoy automatic comfort adjustments through the REAL FEEL feature.

## Version history (last 5 releases)

### 1.0.8 — 2025-06-13

This update improves overall user experience and resolves known issues.

### 1.0.7 — 2023-05-08

Enhanced user experience

### 1.0.6 — 2021-04-08

Bug fix and Optimizations.

### 1.0.5 — 2020-11-03

Bug fix and Optimizations.

### 1.0.0 — 2019-04-09

No release notes.

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## More apps by De'Longhi Appliances S.r.l.

- [De'Longhi Recipe Book](https://appshunter.io/ios/app/delonghi-recipe-book/id882466892)
- [De'Longhi COFFEE LINK](https://appshunter.io/ios/app/delonghi-coffee-link/id1045591728)
- [PAC AN140EKF](https://appshunter.io/ios/app/pac-an140ekf/id1114513708)
- [De'Longhi Livenza Grill](https://appshunter.io/ios/app/delonghi-livenza-grill/id1147538803)
- [My Coffee Lounge](https://appshunter.io/ios/app/my-coffee-lounge/id6464373575)

All apps by De'Longhi Appliances S.r.l.: https://appshunter.io/developer/882466895

## Related topics

[delonghi pinguino](https://appshunter.io/ios/topics/delonghi-pinguino) · [delonghi ac](https://appshunter.io/ios/topics/delonghi-ac) · [delonghi](https://appshunter.io/ios/topics/delonghi) · [rachio smart](https://appshunter.io/ios/topics/rachio-smart)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*