# Pinkberry — user reviews > 77 indexed App Store user reviews of Pinkberry by Kahala Management, L.L.C., rated 4.80/5 from 1,616 ratings. - Source: https://appshunter.io/ios/app/pinkberry/id561629778/reviews - App overview in markdown: https://appshunter.io/ios/app/pinkberry/id561629778.md - Rating breakdown: 5★ 1,444 · 4★ 93 · 3★ 20 · 2★ 11 · 1★ 48 ## What do users think of Pinkberry? Overall sentiment: mixed **Pros** - 💯 Excellent yogurt and service - 👍 Easy to use app - 🍨 Delicious flavors - 🎉 Loyalty program and rewards **Cons** - 🤖 Outdated and buggy app - 🔑 Login and password recovery issues - 🚫 App features not working as expected - 🗓️ Lack of app updates **Commonly reported bugs** - App crashing and freezing - Points not tracking properly - Gift card balance not accessible - Location and flavor information not up-to-date **Most requested features** - Order ahead and pickup option - Ability to scan receipts for points - Password change functionality - More detailed flavor and location information ## Newest reviews (11 of 77) ### 5/5 — I love Pinkberry *2022-05-20, version 18.13.2018051002* The flavors and customer service is always amazing ❤️so many toppings… I’m here at least 2x a week so the young lady who works there suggested the app for bonus goodies🥰💯GOooooo lemoncello 🖤💜🖤❤️ ### 5/5 — Simply Satisfying *2022-04-15, version 18.13.2018051002* Such a great treat & I love the points on the app! ### 5/5 — Great - Easy to Pay & Get Rewards *2022-01-23, version 18.13.2018051002* Super easy now to rack up points for future purchases! Download, save it for when you need it! ### 5/5 — Wish I had downloaded this earlier *2022-01-15, version 18.13.2018051002* Like the loyalty program. Wish I had been using this app earlier ### 4/5 — Milk chocolate crunch *2021-09-28, version 18.13.2018051002* I’d give 5 stars but the choc crunch is wayy too expensive and they’re very cheap about it… if they would just make the price like 12 scoops for $5 i’d go almost every other day. ### 5/5 — All time Fave *2021-08-01, version 18.13.2018051002* The pomegranate is the best froyo on planet earth. I will get some if I am near a Pinkberry no matter what! Get in my way at your own risk. I will acquire pomegranate Pinkberry at any cost (life and limb included). ### 5/5 — Love love Pinkberry *2021-07-11, version 18.13.2018051002* I go to at least once a week. I go so much until the people there know what I’m going to order. I alway get the large take home filled with a mixture of pomegranate and strawberry lemonade. Delicious yum yummmm. The best yogurt place in the world. ❤️❤️❤️❤️ ### 3/5 — Add Points AFTER Purchase *2021-06-07, version 18.13.2018051002* I couldn’t get the App Store to load before the purchase, so I was unable to download it for the barcode; I missed an opportunity to gain points. If there was an option to scan a receipt when this issue happens that would be Great! (Or some other options to make up for collecting points, like the option to submit the phone number associated with the account; that would be a more earth-friendly option.) ### 5/5 — Pinkberry is the best *2021-05-27, version 18.13.2018051002* All of their flavors are delicious and I love love love all the toppings. Their frozen yogurt doesn’t lack taste. ### 2/5 — Love the yogurt not the app *2021-03-13, version 18.13.2018051002* The app hasn’t been as useful as I thought it would be. What’s annoying is is that for the apps I have and that exist in general, there is no easily locatable logout function for Pinkberry. This app doesn’t appear to have been updated for yrs. I’ll save my card number elsewhere and delete this app ### 5/5 — Fav *2020-10-19, version 18.13.2018051002* It’s my favorite frozen yogurt place . Has the best flavors. My fav is the chocolate and hazelnut. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rude Personal *2025-07-04, version 3.0* We visited the Pinkberry located at the Stanford Shopping Center. The lady operating the cash register was very impatient and rude. She might have been the manager (she was wearing a white cap). She was not the employee helping us with the orders. The lady putting our order together was very nice to my young son. I was taking a few minutes to register for the Loyalty program and she gave the impression of being in a rush to have us pay for the order. We had only gotten half our order filled when she kept asking for us to enter our phone number to sign into the loyalty program. There were no other customers in the store at the time. Hopefully she was dealing with something else at the time and this is not the standard experience to be expected at this location. ### 1/5 — Worthless *2024-12-25, version 3.0* Has never worked for me, don’t waste your time. Never get this app just order in store ### 1/5 — Does not allow login *2024-07-16, version 23.22.2023110601* If you don’t have the login, it does now allow reset through email. Just returns “password reset does not work for this program”. But I can’t make an account using another email because it’s ALSO linked to the phone number. So it doesn’t allow password recovery, doesn’t allow for username recovery, and doesn’t allow a new account. All this for yogurt. ### 1/5 — What's the app for? *2024-03-23, version 23.22.2023110601* Can't order through the app, what's the purpose...just to track someone's phone usuage? App is actually pretty useless, you can't even click on the flavors to learn more information on them. ### 1/5 — App is whack *2023-08-16, version 22.14.2022090901* Pinkberry is fine but why have an app if it never works 🤷🏻‍♀️ ### 1/5 — Doesn’t Work *2023-04-02, version 22.14.2022090901* I gave install and download 4 times and it’s not letting me get into the app. Can you please fix this. I have an IPhone 8 plus? ### 1/5 — Can’t Login *2022-09-19, version 22.14.2022090901* The servers keep telling me they’re not connecting and I am now prevented from trying again because they say I reached the maximum requests. ### 1/5 — Gift card not working!!!!! *2022-02-13, version 18.13.2018051002* I got a gift card from Pinkberry and turns out they do not accept grift card!!!! :/ bad bad bad!!!!!! ### 1/5 — App keeps crashing *2021-08-28, version 18.13.2018051002* Won’t give me my rewards & it keeps crashing! ### 1/5 — Terrible App, Amazing Yogurt *2019-06-29, version 18.13.2018051002* This is one of the worst apps I have used. It is outdated, does not have Apple Wallet support, it is hard to navigate and the design is terrible. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service *2026-01-18, version 3.0* Stopped by to bring home some dessert and was very pleased with the young lady who helped me today ### 5/5 — Excellent!! *2025-11-14, version 3.0* Wonderful staff, clean environment, great tasting yogurt! ### 5/5 — Fast and Easy *2025-10-24, version 3.0* Huge fan of Pinkberry for years! This app is fast and easy. ### 5/5 — Dessert visit *2025-04-22, version 3.0* Your establishment floor needs to be clean the place smell like spoiled milk. ### 5/5 — Pinkberry *2025-04-06, version 3.0* I love Pinkberry and their deluxe toppings!!! It is my favorite place in the world!!! ### 5/5 — A different kind of yogurt *2025-02-07, version 3.0* Love Pink Berry! It’s just a different kind of yogurt. Not watery and with amazing flavors. Anytime I want something good and refreshing I come here!! ### 5/5 — Pinkberry is heaven on earth *2024-07-05, version 23.22.2023110601* As someone who moved from somewhere loaded with pinkberries to somewhere with none, everytime I get the chance I go. Pinkberry has saved me and I tell all of my friends and family how it is the best place ever. I love it so much to the point where words can't describe. Pinkberry, if you are seeing this I love you. 💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕(I ask for it everyday and if you guys ever ever shut down which won't happen my life will be over as you know it) ### 5/5 — Easiest App I’ve used *2024-03-08, version 23.22.2023110601* There’s no complaints from me about this app easy to navigate and understand! My sweet treats are always freshly prepared when I arrive and delicious when I get home and start eating 🍨 ### 5/5 — The best *2023-05-01, version 22.14.2022090901* Best fro yo ever! Please open up more locations ! ### 5/5 — The best *2022-12-14, version 22.14.2022090901* Pinkberry is so good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*