# PINK—Clothing, Beauty & More — user reviews > 157 indexed App Store user reviews of PINK by Victoria's Secret PINK, rated 4.80/5 from 915,316 ratings. - Source: https://appshunter.io/ios/app/pinkclothing-beauty-and-more/id463630399/reviews - App overview in markdown: https://appshunter.io/ios/app/pinkclothing-beauty-and-more/id463630399.md - Rating breakdown: 5★ 816,733 · 4★ 61,294 · 3★ 20,885 · 2★ 6,007 · 1★ 10,397 ## What do users think of PINK? Overall sentiment: negative **Pros** - 💕 Awesome rewards and offers - 🛒 Great shopping experience - 🤩 Love the brand and clothing **Cons** - 🐌 Slow and glitchy app - 🤔 Difficulty removing items from cart - 🔑 Login and sign-in issues - 🤯 Checkout and payment problems - 🤷‍♀️ Inconsistent app performance **Commonly reported bugs** - App freezes and crashes - Wishlist functionality not working - Promotional codes not applying correctly - Inconsistent sign-in and account management **Most requested features** - Add a 'save for later' feature - Improve cart management and checkout flow - Provide more size and color options - Enhance app stability and responsiveness - Integrate store inventory and pickup options ## Newest reviews (16 of 157) ### 3/5 — VSPINK *2026-02-06, version 14.9.0* I love my VSPINK and VS apps…the only complaint is the password can’t be automatically saved through our IOS PASSWORD saving feature, we can’t change our passwords on your VSPINK and VS apps there isn’t even a forgot password reset option?! Needs work people! ### 1/5 — I can NEVER access my account?! *2025-12-31, version 14.8.0* Every single time I try to log in to see an order I recently made I can't log in. Everytime I call customer support they have the wrong email on file (mind you i've changed it in store along with on the phone with a representative). I asked why that was still on the account at all and she said don't worry I changed it... but so did 3+ people before you...I just got off the phone with a Customer service representative, and they seriously told me that i have to log in on a computer.... so what is the point of having an app.... I love shopping here but the online process is absolutely dreadful. I've had to call every time I want to access my account, and even then, I literally don't have access to my account. ### 2/5 — WTH pink *2025-12-18* If I could give a half a star I would I ordered two packages from pink and the first package got her early which was awesome but am pretty sure that just the delivery company, but anyways I ordered a package on DECEMBER 12 and I had yet to get an update on the package AND it said it would arrive the 18 of December so I was like okay perfect, fast forward I kept checking to see if there was an update on my package and guess what their was none UNTIL the 16th of December I get an email that said your package has been shipped and I go yay my package is going to get her on time NOPE I was wrong I kept checking and checking and I see that the delivery company HASENT EVEN GOTTEN THE PACKAGE YET its December 17th and the package is supposed to get here tomorrow but it says the 22 but the company has yet to receive my PACKAGE and I check when it’s the last day to get Christmas delivery or something and it says that it’s a 3 BUSINESS DAY WAIT I have been waiting for a week now it’s about to be two weeks and I have yet to be able to track my package and see it on the way to my house but people who bought Christmas delivery get their stuff first as if I didn’t order it many days prior and the excuse is “ it’s the weather so packages my be delayed ” my package has been delayed for several days now and they didn’t even bother to tell me til the 14th of December. **Developer response:** We are sorry you are experiencing issues. Please contact our customer care at 1-800-411-5116 or our Live Chat as they can assist you with any issues you might be experiencing around your orders. ### 3/5 — TERRIBLE DEALS!! *2025-12-02, version 14.8.0* Every time I get on this app I feel like I’m being scammed. There’s suppose to be SALES for black Friday!! Tell me why 3 days before Black Friday an item is $35 including shipping etc, but then as soon as Black Friday hits the price of the item ONLY goes down by $2?? That is not a sale!! Don’t waste your money! I hope businesses that do this end up having to shut down. Don’t get me wrong, the stuff on here is cute-but getting both panties and bras shouldn’t cost more than $80. ### 1/5 — Very bad customer service *2025-12-02, version 14.8.0* Try to exchange some expensive items , and because it was another store they were very rude, mind you I had the receipt ### 1/5 — Order problem *2025-11-25, version 14.8.0* I received the wrong package and when i told them they sent me a new package but refused to send me a seasonal Christmas dog that i purchased along with my package. Due to the time i was forced to reorder. I am upset that a problem with in the store became my problem. ### 1/5 — New upgrade not good *2025-10-09, version 14.7.1* Trying to download the new upgrade and it’s not upgrading it also having trouble wanting to pay my bill and it’s not letting me ### 1/5 — Too many bugs and tech issues *2025-10-08, version 14.7.1* The app is working very bad lately. Can’t login to my account anymore from the first time, the app just keeps loading. Not able to place an order online anymore since my VS credit card is not located under my account. So have to use customer service chat every time I want to place order and tell them all item numbers. Shopping with VS app is not fun anymore. Tech team needs help with getting the job done ### 1/5 — Poor functionality *2025-10-07, version 14.7.0* Can’t even log into my account ### 1/5 — Bugged *2025-10-07, version 14.7.0* Dumb buggy app keeps telling me to sign in yet i'm able to go to the account section and can see my info as if IM ALREADY LOGGED IN, keeps spamming my email sending log in codes and I entered it correctly 3 times and now it has locked me out of my account ### 1/5 — So slow! *2025-09-22, version 14.6.1* I decided to purchase bras elsewhere. Takes eternity to load. Tried to remove an item from my cart and it would not stop loading. I gave up. ### 2/5 — Verification code *2025-08-31, version 14.4.0* For some reason when I have my password already signed in the app is very persistent on sending the code to log in over and over and over again not letting me long in at all I signed out to see if it would help but it didn’t and made it much worse I can’t even log back in and check my order. ### 1/5 — Please change new app photo *2025-08-23, version 14.3.1* Your new icon looks like a males reproductive organ. ### 1/5 — horribly buggy. *2025-08-03, version 14.2.0* This along with the main victoria’s secret app are the most buggy apparel apps i have ever used. I’ve been locked out of my account countless times for no reason whatsoever, the verification code pops up 100 times even when i put it in correctly. there’s always a problem. this company has been around for too long for the app to still be complete garbage. ### 3/5 — Used to be great *2025-08-01, version 14.2.0* This app along with the vs one and website used to be great, but ever since whatever update they’ve made I’ve been unable to log in to my account. Every time it just keeps cycling to the join now pop up for the rewards program that I’ve been a member of for years. I had to place an order without signing in just to use any of the platforms and you can no longer view rewards from the credit card account. ### 1/5 — I HATE THIS APP *2025-07-26, version 14.2.0* THIS APP IS ABSOLUTELY HORRIBLE!!! the app takes forever to load there sizes are not inclusive at all they act like everyone is built the same! Everything is always sold out I’m so frustrated with this app would not recommend if I could give this app 0 stars I would!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Favorite *2026-07-23, version 14.18.0* Everytime i want to favorite a item it won’t let me. I can’t keep up with items i want and have to keep searching ### 1/5 — Can listen to music while shopping 😭the app stops it *2026-07-23, version 14.18.0* I really hate that. I can’t listen to the music while I shop. It makes me stop shopping and I feel like the website is way better than the app. ### 1/5 — Can’t access my account *2026-06-03, version 14.16.0* I tried to place an online order and it knocked me out several times. I finally just went through safari to place it. ### 1/5 — Pausing music *2026-04-16, version 14.13.0* Why does this app stop my music or videos from playing EVERY TIME I open the app. Fix this it’s ridiculous! ### 1/5 — Will not support this brand *2026-03-01, version 14.11.0* In light of recent developments, I’m no longer going to be supporting this brand and have deactivated my account. ### 1/5 — This app is not legit *2026-02-23, version 14.11.0* My card info was stolen using this app and charged in a state I don’t live in also I got info from Apple that my password was compromised. I checked the info on this app and it was linked to napp.oi Be careful guess with these shopping apps ### 1/5 — Whats going on? *2026-02-20, version 14.11.0* I can never use the app, every time i try theres an error message and it crashes, whats the point in having an app when i need to use the website anyways? ### 1/5 — App won’t allow me to continue after I log in into my account *2026-02-16, version 14.10.0* I love the app but somehow this update has kicked me out of my account and says “enrollment request failed.” I want to keep using the app but this makes me feel disappointed that my app won’t let me use my account and have to be a guest to place an order. ### 1/5 — No in-store pickup *2026-02-07, version 14.9.0* Try to do in-store pickup at several locations and it is not allowing ANY panties purchases. A pair of socks it allowed. Pointless of an app for a cardholder to jump through hoops to support a business. ### 1/5 — Useless app *2026-01-09, version 14.8.0* The app is useless never can sign in ## Most praised reviews (10 highest-rated) ### 5/5 — My 1 *2026-07-18, version 14.18.0* Now I understand when guys say that can’t change barbers. I tried to switch to Gia but it all peels off but I have soooo much vintage pink outfits and new ones coming in and been a lover of this brand since I first saw this brand. ### 5/5 — Bralette *2026-07-05, version 14.8.0* The bra fit perfect ### 5/5 — Demasiado lento *2025-10-05, version 14.6.1* No abre en tiempo razonable . ### 5/5 — The best *2025-09-22, version 14.6.1* I’m a girl who’s growing up and I got the cutest outfits here! I get bras a few times but not all the time but the quality is really comfy! ### 5/5 — Compras *2025-07-25, version 14.2.0* Excelente ### 5/5 — 🩷PINK *2025-05-29, version 13.12.0* THIS IS MY FAV APP OF COURSE. SO ON MY APP IS SHOWING ‘ERROR’ CAN’T RELOAD CONTENT. What’s going on with the app? ### 5/5 — Great Quality *2025-04-13, version 13.9.1* Love the undies ### 5/5 — Awesome Rewards and Offers!! *2025-01-23, version 13.5.2* I love those Rewards and Offers ### 5/5 — Awesome *2024-10-29, version 13.3.0* Good site I love ### 5/5 — PINK 4 Life *2024-10-10, version 13.3.0* I’ve been using this app for a bit now but it only promotes my love for PINK. Been buying PINK since I was 15 and will continue to do so till I’m 60. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*