# Pinkfong 123 Numbers: Kid Math — user reviews

> 84 indexed App Store user reviews of Pinkfong 123 Numbers by The Pinkfong Company, Inc., rated 4.30/5 from 867 ratings.

- Source: https://appshunter.io/ios/app/pinkfong-123-numbers-kid-math/id1076806233/reviews
- App overview in markdown: https://appshunter.io/ios/app/pinkfong-123-numbers-kid-math/id1076806233.md
- Rating breakdown: 5★ 573 · 4★ 134 · 3★ 73 · 2★ 30 · 1★ 57

## What do users think of Pinkfong 123 Numbers?

Overall sentiment: negative

**Pros**

- 💕 Fun and educational
- 🎨 Engaging visuals and animations
- 🤗 Loved by kids and toddlers
- 🏆 Great for learning numbers

**Cons**

- 🔒 Content locked behind paywall
- 🐛 Frequent crashes and freezes
- 💸 Expensive in-app purchases
- 🤯 Unreliable app functionality

**Commonly reported bugs**

- Purchased content not unlocking
- App freezing on loading screens
- Inability to download extra packs
- Inconsistent app behavior across devices

**Most requested features**

- More free content and levels
- Improved app stability and reliability
- Better customer support and refund options
- Parental controls for language and settings

## Newest reviews (12 of 84)

### 4/5 — Peppa pig

*2024-10-30*

Collab with BFDI

### 3/5 — Deja de funcionar

*2020-10-24*

Compre el paquete completo y en varios números se traba y deja de funcionar, tienes que cerrar y abrir la app de nuevo.

**Developer response:** Hola, somos Pinkfong.

Disculpe las molestías causadas.
Por favor contacte con Atención al Cliente con las siguientes informaciones:

※Nombre de App/Nombre del modelo del dispositivo/Versión OS/Captura de pantalla/descripción del problema.

> Página Web de la Atención al Cliente: help.pinkfong.com
Correo electrónico: cs@pinkfong.com

Gracias.

### 3/5 — なぞり書きの難易度を下げて欲しいです

*2020-08-19*

子供が大好きで他のアプリもあるのにいつも間にかこのアプリで遊んでいます。ただ修正して頂きたい事が2点あります。

1:数字のなぞり書きが不器用な幼児には少し難しいです。6、8、9、10を、もう少し難易度を下げて頂きたいです。

2:それから歌の動画が絵の切り替わりが激しく、眼に負担がかからないか心配です。

10までなぞり書きできた後には逆に数えたり等、数の概念の習得にはよく考えられたアプリだと思います。とにかく楽しい！
優秀なアプリですので、以上の2点を配慮していただけると嬉しいです。

**Developer response:** こんにち、。ピンキッツです。
アプリをご利用いただき誠にありがとうございます！
これからも楽しんでいただけますように運営して参ります。
どうぞよろしくお願いいたします。

### 1/5 — Ripoff

*2020-06-16*

Paid to unlock extra content, will not load.

**Developer response:** Hello, This is Pinkfong.

We apologize for any inconvenience caused by using our app.

Please reach out to Pinkfong Help Center with the information below in order to solve the problem.  

※ App name/Device model name/OS version/screen shot or detailed description of the problem. 

> Customer Center Homepage: help.pinkfong.com
E-mail: cs@pinkfong.com

Thank you.

### 2/5 — お試しアプリ

*2020-05-20*

3までしか遊べません。4からは課金(1600円！)

**Developer response:** こんにちは、ピンキッツです。

ご満足できるような経験を差し上げることができず、申し訳ありません。
残してくださった事項を担当チームに伝え、改善できるよう努めてまいります。
どうぞよろしくお願いします。

### 1/5 — Hangs on loading screen after purchase

*2020-04-14*

Same as others reviewed. Purchased the full content, but the app freezes after the purchase. Tried uninstalling and redownloading, but same issue. Sad, because my daughter loves the app and keeps getting upset that it stops after number 3.

**Developer response:** Hello, This is Pinkfong.

We apologize for any inconvenience caused with using our app.

Let's help take a closer look into what's going on. Please reach out to Pinkfong Help Center with more detailed information such as your device type, screen shot or detailed description of the problem. 

> Customer Center Homepage: help.pinkfong.com
E-mail: cs@pinkfong.com

We will be able to help you out shortly. 

Thank you.

### 1/5 — Ayuda no se descarga el paquete comprado

*2020-03-26*

Ayuda he comprado por $79 el paquete de números, sin embargo, sigue con candado el resto de los números.... Le doy click a la opción restablecer y se traba la aplicación... Intento comprar de nuevo y me dice que ya he comprado... Ayuda por favor o devolución de dinero

**Developer response:** Hola, somos Pinkfong:

Nos gustaría examinar el problema con más detalles.
Le rogamos que nos envíe la información de su dispositivo (El nombre del modelo, la versión OS) y el problema surgido por las siguientes vías.
Haremos todo lo posible para solucionar el problema.

Página web: help.pinkfong.com
Correo electrónico: cs@pinkfong.com

¡Gracias!

### 1/5 — To loading

*2020-03-08, version 15.2*

I purchase the app for $12.99 and it took my money but now it won’t load. I want my money back so not fair.

### 1/5 — I want a refund

*2019-12-23*

We paid for this full game access and we still cannot get in. Support only says “restart the device and wait”.... it’s been weeks of waiting...

### 1/5 — Can't download full pack.

*2019-12-05*

I bought a full pack but couldn't download at all.

### 1/5 — Scam

*2019-10-14*

Purchased full version but it doesn’t work. Refund or fix it.

### 1/5 — I want a refund

*2019-06-23*

I paid to unlock the whole thing and I got a receipt and it was charge to my account, you took my money and my son is not able to use the content that is already paid! I want my money back! This is a joke! you are taking people's money, and when I try to request a refund it says that is not possible.

## Most critical reviews (10 lowest-rated)

### 1/5 — Paid for it and it never worked

*2025-08-09*

I paid for Pinkfong Plus. It never worked. I emailed the company for help. What they suggested didn’t work. I have have had all the apps included in Pinkfong Plus for several months and have never been able to use any of them.

### 1/5 — Already paid a and can’t play

*2023-11-05*

I pay monthly for my toddler to play all the pinkfong apps he used to love this one and now he can’t play and they keep trying to charge me extra for this one app when I already pay monthly to play all their apps

### 1/5 — Bad

*2023-04-19, version 19.0*

I wnted two play da gamez butt i had two hve other gamez to play 😡😡😡😡😡😡😡😭😭😭😭😭😭😭 bad game no gud

### 1/5 — Locked

*2023-04-02*

I had this on my old tablet but when I got this it only gives you 1 - 3 the rest is LOCKED plz fix this

### 1/5 — 구독취소했는데 돈빠져나갔어요

*2023-03-10*

구독 취소 했는데 돈빠져나갔는데 뭐죠? 
환불해주세요

**Developer response:** 안녕하세요. 핑크퐁입니다.

Apple Appstore 내 앱 환불은 애플사에서만 진행되기 때문에

결제 영수증 메일 중단의 [문제 신고] 버튼 또는
Apple 고객센터로 문의를 부탁드려요.

※ 또는iOS 설정 > Apple ID 선택 > 미디어 및 구입 항목 > 구입내역 > 결제 대금 터치 > [문제신고] 버튼을 이용하시거나 Apple 고객센터로 문의를 부탁드립니다.

고맙습니다.

### 1/5 — 완전 사기네요

*2022-12-14*

인앱으로 할인해서 2만원 주고 샀는데 이걸 2만원씩이나 하나라는 생각이 듭니다. 비싸도 너무 비싸네요

**Developer response:** 안녕하세요. 핑크퐁입니다.

고객님께 부족한 서비스를 드리게 되어 무척 안타까우며
계속해서 발전해나가도록 최선을 다하겠습니다.

고맙습니다.

### 1/5 — Predatory

*2022-05-22*

They know kids will want the full experience yet charge £13.99 to unlock the number pack? You disgusting pigs

### 1/5 — Where is the app? I paid for it and it is NOT unlocked yet

*2021-09-16*

Please refund my money back. I already got charged and my money already went out to you and app DOES NOT work. I already restored it and reinstalled many many times and still doesn’t work. Please refund my money back. Thanks.

**Developer response:** Refunds for app products are being processed by Apple system.

If you need an app refund, please visit the Apple Appstore Customer Center.

Thank you.

### 1/5 — Paid $12 can’t access anything

*2021-03-18*

I paid for this full app and everything is still locked. Don’t purchase it’s a scam

**Developer response:** Hello, This is Pinkfong.

You can find your In-app purchase history from your App Store account information.
Please proceed as below to restore your purchase; 

1) Sign in with your existing App Store account
2) Re-install the app
3) Touch the [Restore Purchase] button at the top right corner on the app screen. 

Your existing purchases will be then restored! 

※ We recommend that you to try after 3 to 6 hours from you log-in to your App Store account.
※ When your purchase is not still restored, please make sure if you logged-in to the same App Store account or if you are in the same App Market. 

Thank you.

### 1/5 — No free play.

*2020-07-14*

We get only three levels to play for free. Please allow more levels.

**Developer response:** Hello, This is Pinkfong.

Thank you very much for your valuable feedback!
Your feedback is very vital to the Pinkfong's goal of finding new ways to improve our services. 
We will make sure to reflect your opinions in future updates.

Thank you.

## Most praised reviews (10 highest-rated)

### 5/5 — Need a ten little kids game

*2026-05-31*

Hey Pinkfong I love your counting game and also I need a ten little kids game so I can count from 1-10 with the kids play different counting games with them and watch all 16 of the songs of the ten little kids and you can even choose between Leo Dan Emma Judy Julie Jessi Cindy Shasha Sam and Boo too

**Developer response:** Dear millie jo larter,

Thank you for reaching out to us.

Thank you very much for your support and interest!
We will do our best to provide you with better services.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 5/5 — Pinkong 123 numbers

*2026-01-16*

Number

### 5/5 — 1th July 2035

*2025-12-29, version 19.8*

1th September 2035

### 5/5 — Цифры

*2023-09-11*

5зв

### 5/5 — Eshanaya

*2020-10-25*

Dolly

### 5/5 — Yay

*2020-09-04*

Your the best game I ever played

### 5/5 — Yuliana 💕❤️

*2020-06-03*

Siiiiiiiiiiiiiiiiiiiiiiii
💕❤️💕❤️💕💕❤️💕❤️💕❤️💕❤️💕❤️💕💕💕❤️💕❤️💕💕
Yeeeeeeeeees

### 5/5 — Pinkfong I just want to say:

*2020-05-23*

This is a awesome app! I have every number even the extra 2 numbers. I like your games!

### 5/5 — 중복구매 되었네요

*2018-12-02*

오늘 방금 유료 다운 받는데, ₩9,500원 결제되고 다운안되고 애기 필요 앱 ₩16,000원 또 결제했습니다.
₩9,500원 승인신청을 된 금액 환불요청합니다.

### 5/5 — 良いと思います

*2018-04-06*

子供が楽しく歌っています。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*