# Pinkfong Baby Shark Phone — user reviews

> 123 indexed App Store user reviews of Pinkfong Baby Shark Phone by The Pinkfong Company, Inc., rated 3.70/5 from 651 ratings.

- Source: https://appshunter.io/ios/app/pinkfong-baby-shark-phone/id1109295259/reviews
- App overview in markdown: https://appshunter.io/ios/app/pinkfong-baby-shark-phone/id1109295259.md
- Rating breakdown: 5★ 339 · 4★ 64 · 3★ 70 · 2★ 55 · 1★ 123

## What do users think of Pinkfong Baby Shark Phone?

Overall sentiment: negative

**Pros**

- 🩷 Beautiful design
- 🐤 Fun and engaging content
- 🌈 Loved by kids
- ❤️ Nostalgic for older users

**Cons**

- 🐛 Frequent crashes and bugs
- 💰 Excessive ads and in-app purchases
- 🤬 Frustrating user experience
- 🤕 Not suitable for young children

**Commonly reported bugs**

- App crashes on launch
- Unable to complete in-app purchases
- Unresponsive touch controls
- Incompatibility with newer devices

**Most requested features**

- Remove ads or offer ad-free version
- Improve stability and performance
- Add more educational content
- Introduce parental controls

## Newest reviews (13 of 123)

### 3/5 — Well?

*2025-10-20, version 30.25*

Ok big changes

### 2/5 — TRASH AND DON’T BUY THIS

*2025-08-09*

so I just open the app then 30 seconds later IT KICK ME OUT(ps I put 5 stars so the developer can see it) and the other review said don’t buy this I agree but I didn’t know about the reviews so that’s why I looked at them the other people Ty for that

**Developer response:** Dear Toca boca lover4567,

Thank you for sharing your feedback about your experience with our service. 
We are committed to improving our service quality and will ensure a better experience for you in the future.

Thank you for your understanding and continued support.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 1/5 — Tested some of their games

*2025-06-28, version 30.15*

wasted a mount of USD terrible app and is real annoying ☠️

### 1/5 — There are so many ads

*2025-06-01*

I let my little sister play until 1 second later she starts screaming and crying at me because of the ads

**Developer response:** Dear Hsffeg,

Thank you for sharing your feedback about your experience with our service. 
We are committed to improving our service quality and will ensure a better experience for you in the future.

Thank you for your understanding and continued support.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 1/5 — Ads

*2025-05-29*

Too many ads. All this app, and the other ones associated with it, care about is making money through excessive ads which makes it very difficult for kids to learn/play

**Developer response:** Dear MasterMaxx13,

Thank you for sharing your feedback about your experience with our service. 
We are committed to improving our service quality and will ensure a better experience for you in the future.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 1/5 — Stopped working

*2025-04-21, version 30.15*

Baby Shark subscribers here. The app used to work, but stopped once I updated my kids new phone. PLEASE figure this out and fix the glitch. Thank you!

### 1/5 — Doesn’t work

*2025-03-26*

My baby brother was really excited to play but it kicked him out when he clicked the game one star

**Developer response:** Dear QuEeN NeVeR CrY ,

Thank you for reaching out to us.

We'd like to learn more about this issue. To make sure we are providing accurate information, reach out to Pinkfong Help Center with the details below.

※ App name/Device model name/OS version/screenshot or detailed description of the problem. 

E-mail: help@pinkfong.com

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 1/5 — Won’t load.

*2025-03-12, version 30.15*

I have an iPad Air 5th gen and it won’t load past the welcome screen. I deleted it and reinstalled it but still nothing. 

My son loves this app. Please fix it. He’s autistic and super upset.

### 1/5 — Doesn’t even work

*2025-03-07, version 30.15*

It doesn’t even let you get past the welcome screen, don’t bother downloading

### 3/5 — Please fix

*2025-01-25*

Thé game keep crashing upon opening on iPad and iphone please fix kids love the game

**Developer response:** Dear Shadowlestat,

Thank you for reaching out to us.

We'd like to learn more about this issue. To make sure we are providing accurate information, reach out to Pinkfong Help Center with the details below.

※ App name/Device model name/OS version/screenshot or detailed description of the problem. 

E-mail: help@pinkfong.com

Thank you.

### 1/5 — Bad game

*2025-01-03, version 30.15*

When I tap in to this app it lets me out!

### 4/5 — Ổn

*2024-12-20, version 30.15*

Hơi nhiều quảng cáo ấy

### 1/5 — No just NO

*2024-12-12, version 30.15*

This app kicks my baby cousin she cried because of this NO ONE makes my cousins cry so I'd enjoy you fixing this

## Most critical reviews (10 lowest-rated)

### 1/5 — 🔞 𝐁𝐄𝐖𝐀𝐑𝐄 🔞

*2026-08-09*

Only giving this 5 stars so this gets seen.

⚠️ 𝗗𝗢 𝗡𝗢𝗧 𝗗𝗢𝗪𝗡𝗟𝗢𝗔𝗗 𝗧𝗛𝗜𝗦 𝗔𝗣𝗣. ⚠️
My 7 and 8 year old daughters downloaded this game on their iPad. I didn’t think anything bad would happen because it’s literally BABY SHARK. I had to delete it and other “children” apps under this developer permanently today. Earlier tonight, I just happened to look over their shoulders while they were playing the “Ice Cream Catch” (Option 4 specifically). A blank AD popped up before you could start the game, that ad forcefully switched itself from the app and into safari without clicking anywhere on the screen. The website that loaded was 𝐀 𝐅𝐔𝐋𝐋 𝐒𝐂𝐑𝐄𝐄𝐍 𝐎𝐅 𝐄𝐗𝐏𝐋𝐈𝐂𝐈𝐓 𝐀𝐃𝐔𝐋𝐓 𝐂𝐎𝐍𝐓𝐄𝐍𝐓 of a man and woman, 𝗙𝗨𝗟𝗟𝗬 𝗡𝗨𝗗𝗘 and 𝗨𝗡𝗘𝗗𝗜𝗧𝗘𝗗, engaging in 𝗦𝗘𝗫𝗨𝗔𝗟 𝗜𝗡𝗧𝗘𝗥𝗖𝗢𝗨𝗥𝗦𝗘.
Immediately was deleted from their iPad and I downloaded it on my phone to write this horrendous review.

‼️ 𝐘𝐎𝐔𝐑 𝐂𝐇𝐈𝐋𝐃𝐑𝐄𝐍 𝐀𝐑𝐄 𝐍𝐎𝐓 𝐒𝐀𝐅𝐄 𝐔𝐒𝐈𝐍𝐆 𝐓𝐇𝐈𝐒 𝐀𝐏𝐏. ‼️
App developers are paid to run AD’s on the apps they create. They 𝗞𝗡𝗢𝗪 who and 𝗪𝗛𝗔𝗧 AD’s are chosen to be viewed by the users.
They specifically are targeting 𝗖𝗛𝗜𝗟𝗗𝗥𝗘𝗡 and disguising their filth as a “safe children’s game”.
With everything that’s happening in today’s world, it’s 𝗦𝗖𝗔𝗥𝗬 for our kids.

🚨 𝐏𝐑𝐎𝐓𝐄𝐂𝐓 𝐘𝐎𝐔𝐑 𝐊𝐈𝐃𝐒 𝐀𝐍𝐃 𝐃𝐎 𝐍𝐎𝐓 𝐃𝐎𝐖𝐍𝐋𝐎𝐀𝐃 𝐓𝐇𝐈𝐒 𝐀𝐏𝐏. 🚨

**Developer response:** Dear Enchantrxxs,

Thank you for contacting us.

Thank you for bringing this critical issue to our attention. We are genuinely shocked and devastated by your report, and we sincerely apologize for the horrific experience and distress caused to you and your daughters. The safety of children is our absolute top priority, and we have zero tolerance for inappropriate content in our apps.

We take your report with the utmost urgency. We are immediately launching an investigation with our ad providers to trace and permanently block this malicious advertisement.

To help our technical team locate and remove the source instantly, please contact the Pinkfong Help Center (help@pinkfong.com) with the following information
- App name
- The exact time/timezone the advertisement appeared (Crucial for tracking the ad log)Screenshot or screen recording of the advertisement/redirected page
- Screenshot or detailed description of the issue, including the advertisement that was displayed, if available


Providing the exact time and visual evidence will be immensely helpful for us to accurately investigate and take immediate legal/technical measures against the ad network.

We deeply apologize again for the concern and anxiety this has caused your family. We are committed to making our games safe for your children.

Thank you.

### 1/5 — fix ur game buddy

*2026-07-07*

crashing

**Developer response:** Dear kudington,

Thank you for reaching out to us.

We'd like to learn more about this issue. To make sure we are providing accurate information, reach out to Pinkfong Help Center with the details below.

※ App name/Device model name/OS version/screenshot or detailed description of the problem. 

E-mail: help@pinkfong.com

Thank you.

### 1/5 — Brain rot brain right slot for toddlers

*2026-03-19*

This game is so brainrot slop,  slap for toddlers does it have at least some kids stuff that’s for not toddlers. As a please fix your game about just making it toddler stuff. Can you actually add some a little kid stuff so just bring that slob from toddlers and it’s basically like Cocomelon that just bring a slap and just a ABC BCDEFG like bring it up and I’m giving this one star

**Developer response:** Dear northbound=tvnrjonrgbnourg,

Thank you for sharing your feedback about your experience with our service. 
We are committed to improving our service quality and will ensure a better experience for you in the future.

Thank you for your understanding and continued support.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 1/5 — HORRIBLE GARBAGE

*2025-12-14*

I have paid for the subscription so no need for adds

I have an add blocker and yet even though paying already the app crashes automatically 

IT’s garbage 
Forced adds and my baby can’t have fun

**Developer response:** Dear freak master flex,

Thank you for reaching out to us.

We'd like to learn more about this issue. To make sure we are providing accurate information, reach out to Pinkfong Help Center with the details below.

※ App name/Device model name/OS version/screenshot or detailed description of the problem. 

E-mail: help@pinkfong.com

Thank you.

### 1/5 — The worst review from Tony

*2025-11-09, version 30.25*

This app is not working and I’m so upset!

### 1/5 — Отстой

*2025-10-13*

Отвратительная игра, зависает, выкидывает.

**Developer response:** Dear Анна4343,

Thank you for sharing your feedback about your experience with our service. 
We are committed to improving our service quality and will ensure a better experience for you in the future.

Thank you for your understanding and continued support.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 1/5 — Punto negro en su anuncio

*2025-09-20, version 30.25*

Es una estafa pone una foto de una niña coriana quiten eso de inmediato

### 1/5 — Kill Pinkfong

*2025-09-02, version 30.25*

Does not even load up after agreeing to terms of service. Tried restarting device and reinstalling it but no use.

### 1/5 — Paid for it and it never worked

*2025-08-09*

I paid for Pinkfong Plus. It never worked. I emailed the company for help. What they suggested didn’t work. I have have had all the apps included in Pinkfong Plus for several months and have never been able to use any of them.

### 1/5 — Pinkfong please help me!

*2025-08-04, version 30.15*

Evry time I try to play this game it is just title and I don’t like it so Pinkfong please help me!!!!

## Most praised reviews (10 highest-rated)

### 5/5 — This game is perfect the way it is

*2026-08-02*

We are not going to change anything about the game buddy I just now a budit

**Developer response:** Dear Olives 19,

Thank you for reaching out to us.

Thank you very much for your support and interest!
We will do our best to provide you with better services.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 5/5 — Nota 199

*2026-07-19*

Muito bom mesmo é o meu jogo jeitinho mesmo 100!

**Developer response:** Dear Cjhggc,

Thank you for reaching out to us.

Thank you very much for your support and interest!
We will do our best to provide you with better services.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 5/5 — Awesome

*2026-06-04*

I love ❤️ the idea 💡 that we can have the most amazing and beautiful 😻

### 5/5 — Unknown date

*2025-12-29, version 30.25*

15th April 2028

### 5/5 — ZOO

*2025-10-27, version 30.25*

🩷🐤🌈🦄🏙️

### 5/5 — I played this game when I was little pinkfong please reply

*2025-08-24*

Ok so I love this game and I redownload it because it gave so much memories when I was little

**Developer response:** Dear Teto is best,

Thank you for reaching out to us.

Thank you very much for your support and interest!
We will do our best to provide you with better services.

Thank you.

Best regards,
The Pinkfong Company Customer Service Team

### 5/5 — I love this game ❤

*2025-05-25, version 30.15*

I love Pinkfong

### 5/5 — H

*2024-12-06, version 30.15*

H

### 5/5 — Next year

*2024-06-24*

Lego duplo 
only for toddler girl 🧒 4-7

### 5/5 — I love this game and im 13 almost 14

*2024-06-15*

i have autism thats why im still into little kid stuff

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*