# Pion Smart Charger — user reviews > 13 indexed App Store user reviews of Pion Smart Charger by POLARON SOLARTECH CORP., rated 2.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/pion-smart-charger/id1485384760/reviews - App overview in markdown: https://appshunter.io/ios/app/pion-smart-charger/id1485384760.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — App sucks *2025-03-04, version 1.0.3.9* I cannot see the details while charging the car . Status remains as online not changing to charging . Also refreshed the page but still no updates . Will return the charger due to this app . ### 1/5 — Totally useless, no wifi settings *2025-01-09, version 1.0.3.9* Could not get this app to find the charging units Wi-Fi, the iPhone connects but the app doesn’t. No way of even looking at the wifi settings. Couldn’t even add the charger manually same reason as above. Will not work! Would like to send the charger back and Would like a refund. Got no response from the company so can’t recommend this company. ### 1/5 — Can’t create account *2024-08-07, version 1.0.3.8* Constantly bringing up error messages and can’t use the charger without an account. Avoid this product. ### 1/5 — ABANDONED *2024-06-28, version 1.0.3.8* Looks like this product is abandoned. No idea why bestbuy sells it as non-market place. When it works it’s good, but it barely works. Cannot get the device to see wifi even in my house now. AVOID. ### 1/5 — Do not purchase this charger *2024-03-29, version 1.0.3.8* You need this app to change the settings on the charger; however if your wifi is too far away, good luck logging in to make any changes. Also if you forget your password, it redirects you to make a new account; however, you cannot make a new account due to that user already existing. Avoid at all costs! ### 1/5 — Totally useless, no wifi settings *2023-10-28* Could not get this app to find the charging units Wi-Fi, the iPhone connects but the app doesn’t. No way of even looking at the wifi settings. Couldn’t even add the charger manually same reason as above. Will not work! Would like to send the charger back and Would like a refund. ### 2/5 — ?*\¥!! *2025-02-28, version 1.0.3.9* Help! The app is the opposite of intuitive. You “log in”, but it is never clear what you need to be connected to. You need si-di network for the internet, but then the charger itself creates a wi-fi network that you need to be connected to. Then, the homepage announces that there is “no connection” , but this is via an odd icon that you have to navigate to the help section to find an explanation of what it means, but then it still isn’t clear what is not connected?”: your home wi-fi, or the charger’s? To confuse matters further, it can take several minutes for the app, the charger (who knows which?!) to “do” what you asked it to do, so if you have been swiping back and forth between the app’s various pages, trying to figure out which setting you maybe don’t have setup correctly, well, you may never find out. There is a perplexing scheduling window, but once you have created a schedule for a particular day, there is no way to edit it. If you create a new “schedule” that overlaps with an existing schedule, you can’t proceed. The app doesn’t let you edit, it doesn’t let you delete, and it doesn’t tell you how you have overlapped an existing schedule. It is my impression that I can’t get the charger to work without having a schedule, but that is not mentioned anywhere, and there really needs to be an override that allows you to plug the charger in and start charging right away. Oh, and it doesn’t seem like you can do anything without the app. The charger itself has no inputs, and only a colored light to communicate status. ### 2/5 — App is barely functional *2022-11-02, version 1.0.3.1* This app is barely functional. It seems to be able to connect to the charger, but that’s about it. It’s unable to set a network for the device to connect to and the device takes several minutes to setup the ad hoc network. The app also disallows any password with a space in it, which means if your wifi password has a space, it won’t even accept the config (however, it doesn’t seem to work with a basic ssid/password combo anyway) There doesn’t appear to be any way to factory reset the device either, so once it’s in a bad state, there’s no fixing it. Support isn’t very helpful either - they just reply with links to the manual which has simple instructions but no troubleshooting steps for when one of the steps doesn’t go as planned. ### 3/5 — Bien chercher le tutoriel et le suivre *2025-09-14, version 1.0.3.9* Très compliqué à installer. ### 3/5 — Mieux que mon app de Chevrolet *2023-06-09, version 1.0.3.7* Après avoir vraiment galèré pour mettre le wifi de la maison avec l’application, je dois dire que cette app est pas mal du tout. Permet de régler l’ampèrage, le début de charge par jour, montre notre consommation en kWh et offres plein d’options d’alertes. Bien fait et pratique pour la maison. ## Most praised reviews (3 highest-rated) ### 5/5 — Missing landscape *2023-02-15, version 1.0.3.5* Missing landscape mode when using on iPad. This would make the app more usable ### 4/5 — Not bad *2025-06-19, version 1.0.3.9* The app is easy to use, but charging not always work as expected. It can be better. Think about updating the app. ### 3/5 — Missing tarif / kwh *2023-03-06, version 1.0.3.6* Y don’t have app to calcul the cost price for the recharge --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*