# Pioneer Bank

> Mobile banking app for managing accounts, transfers, bill pay, and deposits. (iPhone/iPad app by PIONEER BANK, F.S.B..)

- Source: https://appshunter.io/ios/app/pioneer-bank/id786537232 (this page in markdown: same URL + `.md`)
- Developer: [PIONEER BANK, F.S.B.](https://appshunter.io/developer/786537235)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 2,082 App Store ratings · 48 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 142 MB
- Languages: American English
- Released: 2014-01-10
- Data updated: 2026-08-31
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/pioneer-bank/id786537232/reviews.md

## What is Pioneer Bank?

Pioneer Bank Mobile Banking takes the power and convenience of our Internet Banking Service and puts it into your mobile phone. If managing your money day-to-day has become complicated and time-consuming, our *FREE Mobile Banking Service is for you. 

Access your account information from home, the office, or anywhere you have your mobile phone. Mobile Banking Services include:                                                                      
•Deposits
•Balance Inquiries
•Transaction History
•Funds Transfers
•Bill Pay
•Find our ATM/Branch Locations

Pioneer Bank Mobile Banking is available to all Pioneer Bank personal banking customers who are enrolled in Internet Banking. If you are not a customer please contact us at info@pioneerbnk.com, or call your local Pioneer Bank office.

* Pioneer Bank Mobile Banking is available only with a Pioneer Bank account. Pioneer Bank Mobile Banking is free, however your mobile phone service provider may charge for text messages and/or web access. Please check your plan for details. Carrier plan may limit access outside the US. Pioneer Bank cannot be held responsible for the availability or speed of your mobile phone service provider’s network. Mobile network or WIFI connection required.

## Key features

- Account balance inquiries
- Transaction history
- Funds transfers
- Bill payment
- Mobile deposits
- ATM/Branch locator

## What do users think of Pioneer Bank?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile banking
- 💡 Great phone banking service

**Cons**

- 🐛 App frequently down or not working
- 🔒 Security issues, account access problems
- 🤔 Outdated app, needs major update

**Commonly reported bugs**

- Constant login issues and session expirations
- Inaccurate account balance updates
- Compatibility problems with older devices

**Most requested features**

- Improve app reliability and uptime
- Add more functionality to the mobile app
- Enhance security and account access

## Recent user reviews (10 of 48)

All indexed reviews: https://appshunter.io/ios/app/pioneer-bank/id786537232/reviews.md

### 2/5 — The worst banking app/customer support

*2026-06-04, version 25.2.100*

The worst part of the app locking you out and error notifications ever other week, is that when you call the corporate office they say there is nothing wrong on their end. It is one excuse after another.  What’s the point of online banking that you cannot access online?

### 1/5 — Terrible Online Banking System

*2026-04-12, version 25.2.100*

There banking system is absolutely astonishing on how bad it truly is. Always logs you out forcefully, always have to change the password to get in. Seems like EVERY weekend at some point the application is down. I always have to call to get the account fixed. Absolutely a waste of time more often than not. This company makes plenty of money to upgrade their system. However it is a bank and a bank that seems to cut corners. Absolutely terrible.

### 2/5 — Terrible App

*2026-04-12, version 25.2.100*

I constantly get locked out of my acct and it’s upsetting because it’s usually on the weekend when nobody can help. I know my password is correct because it was saved 1 month ago in my phone. Then what makes matters worse is when you try and change the password, you never get a reset button in your email ti do so. Try as you may. So if you see a charge you don’t recognize your stuck on pins and needles. This has happened to me so many times I can’t even count. I keep telling myself to change banks, even if it’s a pain to switch all my vendor info.

### 5/5 — Elite Bank

*2025-12-24, version 25.1.70*

People’s Bank, one is treated with respect, as if one is part owner, it doesn’t matter if it’s on the phone or in person.

### 1/5 — Never works

*2025-07-11, version 24.2.60*

Anytime I try to check my balance it gives me an error or the app wont even open.

### 1/5 — Systems

*2025-06-23, version 24.2.60*

Systems are ALWAYS down. Cant even login to the app most of the time. You never get notified of when they will be down & back up running.

### 1/5 — Down

*2025-04-30, version 24.2.60*

This does not inform customer always down never send updates, poor service

### 1/5 — Wow I didn’t think I could hate this banking app anymore than I already did, but…….

*2024-10-06*

4 years later and still in the same place. This banking app is TERRIBLE!!!!! Always locked out of the app and have to call customer service to get back in. I think they are lonely and need someone to talk to since it forces you to do this on a regular basis. Save yourself and get a better bank. 

FIX YOUR APP PIONEER ITS THE WORST BANKING APP I HAVE EVER USED. 

Try to sign up for a Zelle payment 🙄. Again can this bank please move into this decade???? Why do you feel the need to have people contact customer service on a monthly basis to get basic things done in your account? If you haven’t picked a bank yet you should do better research than I did. 😐 I am constantly locked out of my account with no way to reset my password without calling. You can’t do anything but the absolute basics on the app and that’s only when you can sign in. Now I received a Zelle payment and three hours later I am still trying to get my money. Now I find out I have to wait to verify my account sometime after tomorrow. 😡😬 I HATE this bank. One more thing. All of the good reviews for this are from 9 years ago. 🙄

### 5/5 — Excelente!!!!

*2024-06-07, version 23.2.20*

Solo falta que me aprueben una tarjeta de Crédito

### 1/5 — Worst app

*2024-05-24, version 23.2.20*

This app is horrible every month I have to reenter my passcode even though I have Face ID just deleted this app if you make an app actually make it work this is 2024 !!!!

## Frequently asked questions about Pioneer Bank

### Is Pioneer Bank free to use?

Pioneer Bank Mobile Banking is free to use for all eligible customers. However, your mobile service provider may charge for data usage and text messages. Carrier plans might also limit access outside the US.

### What banking services does Pioneer Bank offer on mobile?

Pioneer Bank allows users to check balances, view transaction history, make deposits, transfer funds between accounts, and pay bills directly through the mobile app. You can also find ATM and branch locations.

### Does Pioneer Bank have ads?

Yes, Pioneer Bank contains advertisements. Users have noted issues with the app being down or experiencing security problems, which may be exacerbated by ad-related functionalities.

### What devices support Pioneer Bank?

Pioneer Bank is available on iPhone, iPad, and iPod devices. It requires a mobile network or Wi-Fi connection to function.

### How often is Pioneer Bank updated?

The latest version of Pioneer Bank is 25.2.100, last updated on February 18, 2026. Users have expressed a desire for major updates, indicating the app may feel outdated.

### What are the main concerns users have with Pioneer Bank?

User reviews highlight concerns about the app frequently being down or not working, security issues leading to account access problems, and the app feeling outdated. The overall user sentiment is negative despite a high star rating.

### Can I use Pioneer Bank if I'm not a customer?

No, Pioneer Bank Mobile Banking is exclusively for existing Pioneer Bank personal banking customers who are enrolled in Internet Banking. Non-customers should contact the bank directly for information on opening an account.

### What is the age rating for Pioneer Bank?

Pioneer Bank has an age rating of 4+. This indicates it is suitable for users of all ages, though financial management features are typically relevant for adults.

## Version history (last 5 releases)

### 25.2.100 — 2026-02-18

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.32 — 2025-09-03

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.60 — 2025-01-22

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.70 — 2024-06-26

New updates are regularly released to improve your mobile banking experience. Our latest release includes several new and enhanced card management and spend insight features. Select “Cards” to access these features and learn more about your spending.

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## More apps by PIONEER BANK, F.S.B.

- [Pioneer Bank Card Control](https://appshunter.io/ios/app/pioneer-bank-card-control/id1513037708)

All apps by PIONEER BANK, F.S.B.: https://appshunter.io/developer/786537235

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
