# Pipeline - A Simple CRM — user reviews > 70 indexed App Store user reviews of Pipeline by PipelineDeals LLC, rated 4.10/5 from 61 ratings. - Source: https://appshunter.io/ios/app/pipeline-a-simple-crm/id639580181/reviews - App overview in markdown: https://appshunter.io/ios/app/pipeline-a-simple-crm/id639580181.md - Rating breakdown: 5★ 45 · 4★ 1 · 3★ 1 · 2★ 4 · 1★ 10 ## Newest reviews (13 of 70) ### 5/5 — Worth every penny *2026-02-24* We looked at cheaper options but nothing came close to how clean and reliable this app is. Good tools pay for themselves. This one definitely has. ### 5/5 — Never walk into a meeting unprepared *2026-02-05* I pull up the contact history right before I walk in the door. Every conversation, every note, every deal. Customers think I have a perfect memory ### 5/5 — Never walk into a meeting unprepared *2026-02-05* I pull up the contact history right before I walk in the door. Every conversation, every note, every deal. Customers think I have a perfect memory ### 5/5 — Easy to update deals between meetings *2026-02-05* Takes me 5 seconds to move a deal forward or add a note. I actually keep my CRM updated now because it's not a chore. My manager is thrilled. ### 5/5 — Simple, fast, gets the job done *2025-12-04* This app makes it super easy to log activities on the move and update deals right after client meetings. Clean, intuitive UI that doesn't try to do too much. Perfect for field reps who need to stay on top of their pipeline without getting bogged down in admin work. Great for on-the-go sales - definitely reduces the time I spend on CRM stuff at the end of the day. ### 5/5 — Quick & Convenient *2025-12-04* I’m able to make updates on the go, see activities from my team and review my contact and deal information while on the road. ### 5/5 — New update is way better! *2025-11-19* Much easier to use ### 2/5 — Unexpected Crashes *2025-07-21* Experience random crashes before and after the update. Website platform works great, I wish the quality would transition over to the app ### 5/5 — Love the convenience *2021-05-12, version 3.0.89* Overall really like the app. Business card scanner is super convenient, nearby leads is a really cool feature too. ### 2/5 — It’s ok *2019-07-03* I love the pipeline deals on the computer but the app isn’t that great. Takes forever to load anything some documents don’t load and you have to clear the screen and reload the app one of the most frustrating things is you can’t pull up your customers address with the app. If they fixed a few things that there customers complain about the app wouldn’t be bad. **Developer response:** Hi Skyler, Thanks for this feedback. Have you tried out our Nearby feature which shows you all your customers around you on a map? This should solve your problem, but let us know if you are still stuck. 1-866-702-7303 ### 5/5 — Great upgrade! *2018-09-20* I used to use PipelineDeals’ old app, and I can gladly say that this is a tremendous upgrade. Its design is very clean and intuitive. It’s obvious that they thought about how people like me want to use a CRM app, because everything seems so simple. I’m excited about this app and recommend it to others who need a good CRM on the road. ### 2/5 — Not useful in the field *2018-08-24* The whole point of a phone application is to make it useful for field input while you’re working. This new version is worse than the original. Links don’t work, information is hard to find, some links on even active anymore,… Without fail, every single time since the app has been updated, I have had to go to my desktop version to complete my work. This is not acceptable. They’re very friendly, and willing to listen to feedback. But I can’t believe they release this version. We’ll see if they fix it. ### 5/5 — Vp *2017-12-15, version 2.54* Great app, easy and intuitive, super convenient when I’m not at my computer and in the field visiting clients. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes after latest iOS update *2023-12-06* Was working ok until 17.1.2 iOS update. When adding a deal or a business lead, app immediately crashes. Uninstalled and reinstalled, no change. For someone who prefers the app over the web version for adding info on the fly while out in the field, it’s useless in its current state. ### 1/5 — Pretty horrible *2023-05-17* Love the desktop version, but the main reason I use the mobile app is to set myself tasks and reminders when I’m not in the office. Which is like 79% of the time. The app just crashes everytime I hit save after I try and add a task or event. ### 1/5 — Piece of Crap *2019-07-17* The app crashed and wiped out all my contacts and geolocations. **Developer response:** Hi there, We're sorry to hear you've had this experience. Can you call our awesome customer care team at 1-866-702-7303 so we can troubleshoot this for you? ### 1/5 — What a crap app and company *2019-04-30* I called them and reported an issue on the iPhone and they said they would get back to me and never bothered. The issue is that it won’t even bring up the application when you click on a new activity from an email in Gmail. It just gives you a blank white screen. Totally useless... ### 1/5 — Unusable *2018-08-23* Very poor product. Does not work with talk to text. Cannot select customers from tasks. Overall the pathways do not make sense and the new updated app is significantly worse than the original app. Would recommend finding a different CRM. ### 1/5 — A leap forward *2018-08-22, version 3.0.3* This app is a leap forward compared to their last “attempt”. One star is an improvement over the four poop emojis I gave it last time. This new version has some improved features, more straight forward design (kinda) and it doesn’t constantly crash like their old one. Unfortunately, it still comes with a bunch of problems. They made the font micro I mean this font is tiny! It doesn’t always register touches, and when it finally does register them it registers ALL of them so now there are 3-5 windows open that you have to undo. Not all your data is pulled from the cloud so sometimes there won’t be an email or phone number in the app, but it will be in the pipeline portal (which is a BIG deal when you are trying to “use” their app). At this point I am fairly confident that the CEO has delegated app design to a local high school as a senior project. ### 1/5 — Pretty rough *2017-12-08, version 2.54* No full month calendar view, no refresh, crash 5 times per day, ipad version is the same as phone, can’t look at yesterday without loading the entire “late” page. ### 1/5 — What App? *2017-11-19, version 2.52* This app is horrible. You have to use it on the web instead of the app. You would think in this time of hi tech, they would make the app mirror the web version. ### 1/5 — Not worthy of the brand *2017-11-06, version 2.51* A great web application deserves a great mobile app - and this is not it. Designed only for the iPhone (not iPad) the app is painful to use. Clunky and inefficient it’s not worth the time it takes to download. This is a major deficiency in an otherwise great product. ### 1/5 — Call Bob Hamilton, ask for chris *2017-04-28, version 2.41* First, make the screen rotate then I will try and use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Saved me more than once *2026-03-25* Had a customer ask about something we discussed months ago. Pulled up the notes on my phone in seconds and looked like a rockstar. ### 5/5 — Love the offline mode *2026-03-25* I work in a lot of warehouses and job sites with bad wifi. Being able to work offline and sync later is honestly a must have for me. ### 5/5 — My whole team actually uses it *2026-03-25* Getting salespeople to update a CRM is like pulling teeth. Not anymore. This app is simple enough that everyone uses it without complaining. ### 5/5 — No wifi no problem *2026-03-25* Offline access means I can prep for meetings even when Im in a dead zone. Everything syncs when Im back online. Super smooth. ### 5/5 — Best $$ Ive spent on a tool *2026-03-18* Pays for itself every month. More organized, more deals closed, less stress. Easy math. ### 5/5 — Quick updates between calls *2026-03-17* I make a call, jot a note, move to the next one. Takes maybe 10 seconds. No excuse not to keep things updated now. ### 5/5 — Exactly what outside sales needs *2026-03-17* Built for people who live on the road. Quick access, easy updates, works offline. Checks all the boxes. ### 5/5 — Syncs perfectly every time *2026-03-17* Update something on my phone, its on my laptop when I get to the office. Never had a sync issue. Reliable. ### 5/5 — Dark mode for the win *2026-03-17* I do alot of my CRM work early mornings and late nights. Dark mode makes it way more comfortable. Appreciate that they thought of this. ### 5/5 — Clean and simple interface *2026-03-17* Not cluttered with a million features I dont need. Just the stuff that matters for selling. Refreshing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*