# Piper Mobile — user reviews > 31 indexed App Store user reviews of Piper Mobile by Piper Networks Inc., rated 2.80/5 from 124 ratings. - Source: https://appshunter.io/ios/app/piper-mobile/id741005248/reviews - App overview in markdown: https://appshunter.io/ios/app/piper-mobile/id741005248.md - Rating breakdown: 5★ 32 · 4★ 18 · 3★ 13 · 2★ 15 · 1★ 46 ## Newest reviews (10 of 31) ### 3/5 — Recent Problems Fixed *2019-08-30, version 2.8.0* I was also experiencing problems with my Piper this week but I received updates and assistance from customer service. My system is back online. ### 4/5 — Other people are wrong!!! *2019-08-21, version 2.8.0* If you unplug piper, the alarm keeps going, because it has batteries. It is easy to setup, and it makes you feel safe. ### 3/5 — Easy to set up - does good job *2018-12-13, version 2.8.0* Occasional disconnects- also seems to rearm automatically causing the alarm to trigger Would be good if offered more then 1 minute grace period before alarm blares ### 2/5 — No Apple Watch or 3D Touch Support *2018-11-22, version 2.7.2* App works well overall - Yet, it experiences connectivity issue often times. Also, it would be nice if the developer adds a 3D touch and Apple Watch support. Others such as Arlo have at least incorporated a 3D touch functionality within their apps. ### 2/5 — Piper is Fine, the devices not *2018-10-01, version 2.7.2* I’ve had my Piper unit from its early days. The camera and basic unit have been terrific, but my remote devices are useless. The app can turn them on, then doesn’t know they are on and can’t turn them off. I tossed one device as it couldn’t be paired to a replacement Piper when it was replaced due to a camera fault. If you plan on using the Piper to control lights, don’t. ### 4/5 — Not bad *2018-07-13, version 2.7.2* As long as you got good reception between your sensors in the Piper this is a very good unit. I just wish they would make an iPhone watch app and then I would give them five stars ### 4/5 — Home and business *2018-06-24, version 2.7.2* I’ve got two setups for home and business. They work GREAT. The cameras are superb. The only reason I only gave 4 stars is for the occasional connection drops where they lose connectivity and don’t reconnect automatically. Although this occurs rarely, when it does it’s a pain in the tush to re-connect. I would love for them to come out with exterior units as well! Having one at my door would be wonderful! ### 3/5 — No Way to Record *2017-12-15, version 2.6.0* I like the fact that nobody else can see what the camera sees and I would give the camera and app 5 stars but their is currently no way to record while watching live. I’m hoping this issue will be addressed soon or we will have to get a different system. ### 3/5 — Decent app but a pain! *2017-09-07, version 2.6.0* Why do I have to keep signing in? I should sign in once and that's it! Enable touch login or something. Quit making me type in my password. The improvements made in the last update make using the device much easier and the UI is nice. Let's get the functionality in check :) ### 4/5 — Good App and good unit *2017-09-04, version 2.6.0* This Piper has worked very well. I have the Piper NV. Been a little frustrated lately with this app as it doesn't always retain my password and I have to keep signing in again and again. The Piper for us has been excellent. We have had almost no issues and it gets the push messages to us very quickly - usually within about 10 seconds of an event. The only major issue we had was when we changed our internet provider and had to reactivate it on the new network. The steps are rather daunting. After multiple failed attempts, we ended up calling support and even he had issues. Holding this button and waiting for that color is not user friendly and support missed a step twice and we had to keep redoing it - took over 40 minutes on the phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Multi Piper cams *2021-10-22, version 2.8.0* Ice have had 4 Piper cameras, several Zwave lights, several motion detectors. When power goes out and comes back, sometimes Piper recovers well. Lately I’m not sure what is going on. On October 20th something changed and the app says Piper is offline, usually I do a power off, wait, wait and then power on and it comes back. I have spent allllll day doing resets, factory resets, setups and nothing is finishing. I had messages that passwords, that have been in use are not valid. So far I can’t recover my Piper system. I’m not even sure Piper support is out there anymore. I’ve tried calling the support number and it always rings busy. Not very happy with my system anymore. Lots of investment in Piper supported lights, motion detectors, and it’s all crap now ### 1/5 — Stealing passwords/data from clipboard! *2021-04-27, version 2.8.0* Opening the Piper app shows an iOS 14 notification “Piper pasted from xxxxx” (whatever app you last copied something from). This is a well known vulnerability which Apple refuses to address, and iControl Networks doesn’t care to update over the last 2 years. The company that bought them out doesn’t even sell product anymore, just collecting our passwords and other data via this sneaky app. Oh and we lost IFTTT implementation when the company sold out too. Terrible. ### 1/5 — New update make wireless accessories fail *2019-04-04, version 2.8.0* Now the on and off wireless accessories do not work in new updates anymore. When I remove them from the app and try to add the wireless accessories back, it does not work at all. Like usually when you add the wireless accessories, it should has a pop up said you can click your wireless accessories to pair. But now, they don’t have this pop up and directly said no signal from your wireless accessories. I’m happy to see continue improvement on the app. But please keep the basic functionality work first. Home security should be serious!!! ### 1/5 — great in theory, does not deliver when using *2018-06-20, version 2.7.2* There is no more phone support. I have 2 pipers, one has been a continual problem. In the past, support would get it working for a few months. Can no longer reach their support by phone. Company is dead. Do not expect this very expensive devise to work more than a year! ### 1/5 — Great for 1.5 years. Now worse than garbage *2018-06-14, version 2.7.2* Last update completely ruined my multi-Piper system. I’m always nervous about allowing an update when everything works just fine. Well, I allowed the app to update and now I have several bricks. Complete garbage. Beyond upset at so much money wasted. Piper will die a standard death while their competitors will clearly succeed. Was a fan but am now hugely disappointed. Trash, they won’t be around much longer. ### 1/5 — Generally a crappy device *2018-05-24, version 2.7.1* I am afraid to try the upgraded software because of the terrible results I already have, and the Piper reviews on this blog site. My $200 could have been donated to a charity or worthy cause instead of this erroneously called security camera. July 2017 ...several years later I still kick myself for buying this piece of crap. August 27, 2017 ...still crapola in my book. Waiting to see the day when the unit melts down and disappears. Wish it were otherwise. March 4, 2018...continues with lousy performance. Bad purchase on my part. Unit stalls out when a "working mode" is preferred. Save your money and temp. ### 1/5 — Too slow *2018-04-29, version 2.7.1* Useful alarm function unless someone simply unplugs it. Also...if you set the alarm off yourself, the app will NEVER connect in time to turn it off before it starts blaring. I wrote this review while waiting for it to connect...it is still giving me the spinning wheel of death and so now I have to reset the whole system once I plug it in again. Update: had someone else in the house who unplugged the piper due to the alarm. Was off for 3 days. Now having to hard reboot each device as well as re-add every accessory. Had to reboot the. Main piper twice. Each time taking 10+ minutes, which is a new bonus. Not a good use of time. Not the best camera on the market. Doesn’t play with its own, let alone other systems well. Will not purchase again. ### 1/5 — Product no longer sold by Piper. Connectivity issues are bad. *2018-03-15, version 2.6.0* Connectivity issues are bad. Worst is when connection is lost, alarm goes off, but there is NO way to turn it off using app. To prevent ear damage, we hide them under a pillow in a drawer in the closet until the battery goes dead. Now one Piper is impossible to connect, goes into endless connecting loop. Support says thus is a new bug in the app. Product is no longer sold by Piper. Piper support says they will continue to support, but endless support with no revenue seems unlikely. More likely company will go out of business. ### 1/5 — Great features, only if they work *2018-02-06, version 2.6.0* The video consistently hangs. The video doesn't load or when it does, keeps hanging, so I am forced to restart. I have to do this multiple times to get it to work. The images, sound and motion are not aligned most of the time, making it extremely frustrating and nearly impossible to monitor for a few minutes straight versus just getting some snapshots. This is not my internet issue as I use many streaming services without an issue. Very disappointed with the app. ### 2/5 — Used to be useful *2019-06-06, version 2.8.0* I’ve had the piper for a few years now and for the most part I’ve found it to be dependable. My biggest disappointment has come of recent with the discontinuation of IFTTT support. I’m sure it has to do with money, it’s always about money... but IFTTT really covered the spaces where pipers app lacked. One simple feature is just having a simple on/off time, geofencing is nice when it works... and come on guys, Life360 integration has been in beta for more than 3 years! Honestly the updates are bug fixes and that’s it, no advances in the usefulness of the app. The Home Vitals is a good feature, but it’s really just statistics, you can’t do anything with it, and it only keeps 48 hours at a time on record. There are a lot more features this app could provide, but it really just feels like the company has stopped caring and given up. ## Most praised reviews (10 highest-rated) ### 5/5 — Deprecated - still works *2021-05-11, version 2.8.0* App, website and product are all outdated. The company disbanded. However, if you have the device and this app, it still works fine. IFTTT support is gone. ### 5/5 — Great Camera and Security. *2019-03-08, version 2.8.0* I have two and I could not be happier. If you have trouble connecting to your network remove the batteries and plug-in the device, Piper will find your network, then put the batteries back in. ### 5/5 — 3 years + *2018-12-16, version 2.8.0* Piper just works, z-wave hub makes (home automation) makes it very useful. Love it and highly recommend it. Not sure they and doing any new development work like integration with Goggle home etc. ### 5/5 — Long time user, great experience *2018-12-15, version 2.8.0* I have greatly enjoyed and appreciated my Piper. I look several years later and still nothing comes close. I can see my door openings and closings on video, motion recordings, temperature, movement graphs, and more - no extra fee and recordings are held. I have not had connection issues, although I have to re- add devices, mainly after big power outages. I’m sad the big guys have made them disappear when it is the best home device out there. ### 5/5 — Have used for 2 yrs *2018-10-06, version 2.7.2* I did a lot of research a few years ago for a simple home security system. Piper is exactly what I was looking for and it has worked well for us when gone for extended periods. I can set it to record a video clip and turn on a light and text me when there’s movement in the house and I’m not there. That’s all I need. When we’re on vacation I would then call my local home police department to come and investigate. I’ll have a video clip to share with police. I can also use the app to simply turn the camera on and see what the camera sees at any given time. I know what the temperature is in my house and I can see that all is well. ### 5/5 — Easy! *2018-03-22, version 2.7.1* For those of you who dont want to wire up your whole house or get some complicated expensive system this is for you. Im no millionaire so I dont need all that crap. This is simple to use and keeps an eye on my stuff without costing me an arm and a leg!!! ### 5/5 — The best camera on the market *2018-03-22, version 2.7.1* The cameras have been great! I own 3 - both NV and not. The peace of mind they provide is priceless. The cost was in line with others HOWEVER there is no monthly fee YET if needed you can call their support. I did call once as I had a question during setup and they were very responsive and friendly. The picture quality is great, the alarm is extremely loud. The video records just before the event triggered the recording so you can view just before. My only wish - that the Piper would come out with an outdoor version. Great product. I recommended to my son-in-law for his business and shortly thereafter they had a fire in the building while they were out of town. The Piper alerted him and he was able to watch the fire dept arrive and put it out. ### 5/5 — Connectivity issues *2017-09-21, version 2.6.0* Edit: much better update. Everything functions as it should and they added more automation options. This app gets worse with every update. Connectivity issues, live stream not working right. How you guys actually fix the app instead of messing around? ### 5/5 — Works great! *2017-08-25, version 2.6.0* The app works great! Especially appreciate the new update - like being able to read the thermostat from the home page. Whatever problems the app used to have, they are gone now - the app is very reliable. ### 5/5 — Yeah!!!!!! *2017-08-24, version 2.6.0* Thank you, thank you. We can now set a morning and evening on/off schedules for connected accessories. I've really lived my Piper for about two years but have been asking and waiting for this one feature. Thank you for this update. Now it's about the perfect home system! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*