# Piraeus app — user reviews > 88 indexed App Store user reviews of Piraeus app by Piraeus Bank S.A., rated 4.80/5 from 3,366 ratings. - Source: https://appshunter.io/ios/app/piraeus-app/id6443620733/reviews - App overview in markdown: https://appshunter.io/ios/app/piraeus-app/id6443620733.md - Rating breakdown: 5★ 2,985 · 4★ 201 · 3★ 66 · 2★ 22 · 1★ 92 ## What do users think of Piraeus app? Overall sentiment: negative **Pros** - 👍 Excellent online transfer experience - 👍 Great customer service - 👍 Logical and intuitive app - 👍 Comprehensive banking services - 👍 Reliable and efficient banking experience **Cons** - 🐛 Frequent Face ID/PIN issues - 🐛 Slow app performance - 🐛 Buggy and unreliable app - 🔒 Overly complex security measures - 🔒 Frequent password/PIN changes required - 🤔 Cluttered and confusing UI - 🤔 Lack of basic account management features **Commonly reported bugs** - Face ID not working - Unable to log in after phone change - Push notifications not working - SMS for extra PIN not received - Password reset issues - Incompatibility with iOS 16 **Most requested features** - Ability to delete all notifications at once - Option to view accounts separately - Improved ATM location information - Simpler 'classic' app mode - Automatic dark/light mode switching - Better portfolio performance analytics ## Newest reviews (10 of 88) ### 3/5 — Υπόλοιπο *2026-08-11, version 3.2.0* Θα ήθελα το υπόλοιπο να φαίνεται μέρα από κάθε συναλλαγή. ### 3/5 — Mr *2026-06-16, version 3.1.6* Πιστεύω οτι θα ηταν πιο ευκολο να βρισκει καποιος αμεσα και ευκολα τα iban των λογαριασμών, να φαινονται πι κονησεις των καθε λογαριασμών ξεχωριστα στο app και οι πληρωμες στο πανελ να φαίνονται ξεκάθαρα με εισροες και εκροες ### 4/5 — App *2025-12-15, version 3.0.0* Nice easy app to use if Greek is not your first language. Somethings are sometimes difficult to find, but are always there if you look hard enough. ### 5/5 — Comments *2025-09-15, version 2.8.4* Great and quick with high commission! ### 5/5 — Easy to use! *2025-05-23, version 2.7.5* Easy and straight forward to pay our deposit to our supplier. ### 5/5 — Winbank *2025-05-18, version 2.7.4* Excellent functionality and ease of use, one of the best banking payments platforms in Europe - keep developing more functionality. Also, as a Private Banking customer I think there is plenty of things to improve the portfolio performance analytics provided to customers. ### 5/5 — Pires app *2025-05-14, version 2.7.4* I really like using the app - for the continuous security updates, the clear screens on the app and the user friendly settings…. ### 5/5 — Too much *2025-04-12, version 2.7.1* Way too complicated ### 5/5 — Great for foreigner *2025-04-08, version 2.7.1* The app is way to use and as I don’t live in Greece is greatly facilitates getting my banking done ### 1/5 — The worst *2025-04-04, version 2.7.0* The worst ever! Can’t login ## Most critical reviews (10 lowest-rated) ### 1/5 — Verifying recipient *2026-07-30, version 3.2.0* Your security team could not have chosen a worse way to authenticate and verify recipients. When I need to pay someone, I don’t always know how they spell their names and in some cases I know how they spell their names in Greek but you demand that I do it in English. Are you intentionally trying to make your customers lives difficult? ### 1/5 — Customer service number doesn’t answer any calls - waiting on deposit no pending no understanding! *2026-07-26, version 3.2.0* Pending transactions in question ### 1/5 — User unfriendly *2026-07-24, version 3.2.0* The app lags behind competing banking apps in both performance and features, crashes frequently and the QR code scanner is unreliable. ### 1/5 — lol *2026-05-07, version 3.1.4* Viber security codes. ### 1/5 — O stars *2025-11-15, version 2.9.5* If only I could put zero star ### 1/5 — Entitled and deeply disfunctional *2025-09-08, version 2.8.4* The app is incapable to deliver basic functionality. The app prompts you to double authenticate at every stage, give us your email double authentication, input your password double authetication, set limits double authentication. Luckily for us the developer hasn’t made sure that messages are actually sent at every step and the “Resend pin” button is not working. So one reaches a stage where their only option is to exit and try everything from scratch again from the Log in page. This isn’t that surprising, whether I go in store or call online support this is exactly the level of deep unapologetic incompetence one will encounter entrenched in the entitled culture of this bank. Unclear why Piraeus advertises itself as an international bank when they run like a derelict digitally inept and disastrously digitised public sector organisation void of any understanding or care for basic user and customer needs. Their tech is the same as their in store or online customer service a page from the 1940s. ### 1/5 — Weird… *2025-09-02, version 2.8.3* Not sure why when I try to send money to a recipient, (within and beyond Piraeus) for whom I have just typed the account number, the bank DOES NOT disclose the full name of the recipient. Is this because Piraeus wants customers to make mistakes and send the money anywhere? Are you serious? But when you finalise the transfer, all the details are disclosed. Are you flipping serious??? ### 1/5 — Σύστημα για γέλια *2025-08-10, version 2.8.2* Λυπούμαι παρά πολύ αλλά το ηλεκτρονικό σας σύστημα με δυο λέξεις μπορεί να περιγραφεί. Η πρώτη είναι Πειραιώς. Η δεύτερη δεν λέγεται λόγω ευπρέπειας αλλά είναι ταυτόσημη με την κοινή ονομασία του οίκου ανοχής. Και επειδή για το γελοίο αυτό σύστημα και την παντελη απουσία κρυπτογράφησης και συνεπώς ασφαλείας λογαριασμών και συναλλαγών δεν ευθύνονται οι εργαζόμενοι αλλά η ηγεσία ας ενημερωθούν ότι δεν τρώμε κουτόχορτο. Ξέρουν πολύ καλά τι πρέπει να κάνουν, και όπως λέμε συνήθως «με π……s δεν βάφεις αυγά». Χρειάζονται κάποια εκατομμύρια για σοβαρά συστήματα κρυπτογράφησης και όχι αυτά που φτιάχνονται από τις τεχνικές υπηρεσίες σας. ### 1/5 — Waste of time when using *2025-06-11, version 2.7.6* Many extra-pins to do an action! ### 1/5 — An app similar to a bald guy going to the barber. Pointless. *2025-06-09, version 2.7.6* Unreasonably complicated. Pointless otp authentications on every step. Let alone the bank charges (which have nothing to do with the app design but are part of the client journey) ## Most praised reviews (10 highest-rated) ### 5/5 — Restrictions *2026-08-04, version 3.2.0* I am in the USA and not able to find out what exactly they need and can use my ebanking ### 5/5 — Banking *2026-07-21, version 3.1.9* I live in Canada and travel to Greece when I can. I thoroughly enjoy using this app for my banking needs. ### 5/5 — Excellent service *2026-07-07, version 3.1.8* Excellent service by Kozani’s shop. ### 5/5 — Thank you *2026-06-22, version 3.1.7* Thank you Piraeus Bank Atalanti for an excellent service ### 5/5 — App *2026-05-29, version 3.1.5* Excellent app ### 5/5 — Customer from abroad *2026-02-08, version 3.0.6* I would have to say that Piraeus Bank 24/hr customer service is exceptionally fantastic, they are very knowledgeable and helpful as I’m not good at speaking very good Greek, I’m situation was resolved and have to say this amazing lady was patient. Thank you ### 5/5 — Para Pieraus bank *2025-11-21, version 2.9.6* The service and the proffesionality of the worker is 5 start ### 5/5 — Expat on Piraeus App *2025-11-09, version 2.9.4* Excellent service ### 5/5 — Σύνδεση e-banking *2025-10-22, version 2.9.2* Αν δεν ήταν τα παιδιά στο κατάστημα Άργους Ορεστικού δεν θα τα κατάφερνα! ### 5/5 — Piraeus bank *2025-10-15, version 2.9.0* Excellent --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*