# PitBoss+

> Remote sump pump monitoring and flood prevention system. (iPhone/iPad app by PumpSpy Technology, LLC.)

- Source: https://appshunter.io/ios/app/pitboss-plus/id1573446721 (this page in markdown: same URL + `.md`)
- Developer: [PumpSpy Technology, LLC](https://appshunter.io/developer/1068529138)
- Category: Lifestyle
- Price: Free
- Rating: 4.23/5 from 381 App Store ratings · 37 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 38 MB
- Languages: English
- Released: 2021-08-06
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pitboss-plus/id1573446721/reviews.md

## What is PitBoss+?

Works with PitBoss+ WiFi devices (Smart Outlet and NEW WiFi Backup System)

PitBoss+ turns any ordinary sump pump into a remotely monitored smart sump pump system. Never worry again if your home is protected from flooding!

This app enables you to interact with PitBoss+ Wi-Fi devices (Smart Outlet and WiFi Backup System) installed in your home.

The PitBoss+ app alerts you in the event of your sump pump malfunctioning, high water alert, power loss and other important events. You can act to prevent water damage before flooding can occur. View real-time current conditions, pump activity and alert status.

## Key features

- Remote sump pump monitoring
- Real-time status updates
- Flood and power loss alerts
- Sump pump malfunction notifications
- Smart Outlet and WiFi Backup System compatibility

## What do users think of PitBoss+?

Overall sentiment: negative

**Pros**

- 📈 Real-time monitoring provides peace of mind
- 🔔 Alerts are helpful for remote property management
- ✅ App works great after updates
- 👍 Customer support is phenomenal (Lindy)
- 🏠 Keeps basements dry and provides security
- 📊 Reports are useful for engineers and contractors

**Cons**

- ❌ Frequent WiFi connection issues
- ❌ App is unstable and clunky
- ❌ Cycle history/data often not shown
- ❌ Difficult and frustrating setup process
- ❌ Login issues and password problems
- ❌ Poor and unresponsive support
- ❌ Device disconnects frequently
- ❌ Battery died on one unit after 2 years
- ❌ Float malfunctioned on one unit after 2 years
- ❌ No updates for the app
- ❌ Unclear device connection instructions
- ❌ App does not save settings/passwords
- ❌ App does not work off-site
- ❌ Unencrypted data transmission

**Commonly reported bugs**

- WiFi connection drops frequently
- Cycle history not displayed
- Battery levels appear as static image
- Date is wrong and unchangeable
- Float malfunction
- Green light not connecting
- App freezes
- App requires constant resetting
- Loses connection to equipment
- Device ID connection unclear
- App stops working, hard to enter/save info
- App loses device connection
- Fails to add device after WiFi connection
- No Wi-Fi compatibility after new app download
- App constantly spins when clicking
- Difficulty signing in, especially with pasted credentials
- App does not like pasted credentials
- Cannot sign in after last upgrade
- Sends unencrypted identity information
- App stops working monthly, requires reinstallation
- Cannot delete old units from the app
- Permanent alert number bubble on icon
- App does not show sump sometimes, requires multiple reopens
- App won't work off-site, sometimes needs reinstallation
- Zero app updates in six months
- Nothing works/updates/loads as expected
- Sump runs but not recorded in app
- App setup issues from the beginning
- Nothing showing when app is opened
- Have to set up everything multiple times a month

**Most requested features**

- Include contact data for vendors to initiate calls/texts/emails
- Improve app interface and user-friendliness
- Make app 'plug and play' like other WiFi devices
- Allow deletion of old/defective units from the app
- Provide a way to clear alert number bubbles on the icon

## Recent user reviews (10 of 37)

All indexed reviews: https://appshunter.io/ios/app/pitboss-plus/id1573446721/reviews.md

### 1/5 — Awful app

*2026-05-20*

I’ve had my pump for over a year and the WiFi connection to the app only lasts a few weeks before it disconnects. It then takes over 40 minutes and deleting and resetting up the app for it to reconnect. For as much as I paid for this system, I’m highly disappointed.

### 1/5 — App is essentially useless, doesn’t show cycles

*2026-03-01*

Even when connected properly to the app, it will not show cycles. Battery levels most likely a static image. And the date is wrong without being able to change it. No update on the app after almost a year. At least I can hear my sump pump to know it’s running…

### 1/5 — No Daily Cycles Shown!

*2025-11-25, version 1.3.5*

For almost 6 months, we have had no daily cycles shown on the PitBoss app!!! We have tried deleting the app and reinstalling the app and it does not solve the issue.

### 4/5 — Starting Amps?

*2025-07-20, version 1.3.4*

The sump pump keeps tripping a ground circuit interrupter in the circuit. What are the starting amps for this pump, and is there a ground fault in the unit? I know submersible pumps can have this problem!

### 1/5 — Wish I had options

*2025-06-21, version 1.3.4*

My tile drain contractors only used pitboss. Shortly after 2 years the battery died on one and the float malfunctioned on the other. I wish I had a choice of brands.

### 1/5 — Frustration

*2025-06-07, version 1.3.4*

Tech couldn’t get the green light on and months later we can’t either.

### 5/5 — Depending on Pitboss

*2025-05-13*

We bought a house with driveway problems that diverted rainwater into its basement.  2 years and 10s of thousand dollars later, including engineers and attorney fees, we depend on pitboss to keep us current on how much our sump is pumping and when.  The reports it makes go to engineer who designed the new drainage system, the contractor that built it, and our attorney. Its function, reliability, and real time monitoring has made a real solution possible at our place.  Oh, and we’re dry.

### 1/5 — Cycle History never works

*2025-02-07*

I have two pumps now for over a year. One pump the cycle history never worked and the other worked for about 6 months. Frustrating that I can never tell if the pump has been running or to know how much water has been pumped. I’ve tried uninstalling and reinstalling the app, disconnecting the pumps, resetting home Wi-fi and none of it works.

**Developer response:** That sounds like a pretty frustrating experience overall, Nick.  I'm curious if you've talked with our technical support team at 269 743 2260 yet?  We are usually pretty good at figuring out what the holdup is and getting things back on track.  We'd love to hear from you if you haven't contacted us yet.

### 4/5 — Pit Boss - a good sump pump App

*2025-01-18*

I like the Pit Boss app because it shows me the activity of my main and backup sump pumps, the power and backup battery status of the pumps and a history of alerts regarding the pumps.  I wish the programmer had included a way to utilize the contact data to the pump vendors so clicking on the vendor’s phone number could initiate either a call or text message and clicking on their email would launch the start of sending the vendor an email.

### 1/5 — Terrible app

*2024-06-18*

I literally have a repeater/ router at 5 yards away installed for this reason and as a backup for outages but this app is clumpsy, lack of friendly straight forward support/instructions. I have tried plug-unplug-plug it back, reset… and still !! 🤮
P.s.: WE HAVE TRIED TO CONTACT THE COMPANY AND ONLY A VIRTUAL VOICEMAIL TAKES YOUR CALL. No immediate response.

**Developer response:** Thanks for continuing to update:

We are never going to give up on you if you keep taking the time to review our app.  If you call in business hours and leave a voicemail we are at 100% on returning calls in the same day for the last business quarter straight.  269 743 2260, 8-4:30 EST, Monday through Friday.  If that doesn't work, I've personally opened up my calendar to book a time that works for you:  https://calendly.com/pumpspy 

If you've got broken physical equipment, we have ways to help you with that also.  Contact us, let's get it done for you, since you do care enough to continue to leave reviews.  We'd rather you have a good time to go along with it.

## Frequently asked questions about PitBoss+

### What does the PitBoss+ app do?

The PitBoss+ app allows you to remotely monitor your sump pump system and receive critical alerts. It works with PitBoss+ WiFi devices like the Smart Outlet and WiFi Backup System to keep you informed about your home's protection against flooding.

### What kind of alerts can I expect from the PitBoss+ app?

You will receive alerts for important events such as your sump pump malfunctioning, high water levels, power loss, and other critical system statuses. These notifications enable you to take prompt action to prevent water damage.

### Is the PitBoss+ app free to use?

Yes, the PitBoss+ app is free to download and use. It connects to PitBoss+ WiFi devices to provide remote monitoring and alert functionalities for your sump pump system.

### What devices are compatible with the PitBoss+ app?

The app is designed to work with PitBoss+ WiFi devices, specifically the Smart Outlet and the NEW WiFi Backup System. These devices enable your ordinary sump pump to become a remotely monitored smart system.

### How does this app help prevent flooding?

By providing real-time monitoring and immediate alerts for potential issues like pump malfunctions, high water, or power outages, the app empowers you to address problems before they escalate into a flood. This proactive approach helps protect your home from water damage.

## Version history (last 5 releases)

### 1.3.5 — 2025-08-29

Bug fixes and performance improvements.

### 1.3.4 — 2025-01-06

Bug fixes and performance improvements.

### 1.3.3 — 2024-12-23

Bug fixes and performance improvements.

### 1.2.8 — 2023-03-12

Version 1.2.8
- Addressed an issue that could cause the app to lose its state between sessions.

Version 1.2.7
- Bug fixes

Version 1.2.6
- Improved provisioning instructions

Version 1.2.5
- Added support for Smart Outlet 2.0 and Smart RH&T devices
- Improved WiFi connectivity process
- Updated user interface to be more modern and intuitive
- New relative humidity and temperature graphs on supported devices
- Improved performance on Cycle History page
- Other bug fixes and performance improvements

### 1.2.7 — 2023-02-04

Version 1.2.5
- Added support for Smart Outlet 2.0 and Smart RH&T devices
- Improved WiFi connectivity process
- Updated user interface to be more modern and intuitive
- New relative humidity and temperature graphs on supported devices
- Improved performance on Cycle History page
- Other bug fixes and performance improvements

Version 1.2.6
- Improved provisioning instructions

Version 1.2.7
- Bug fixes

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## More apps by PumpSpy Technology, LLC

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All apps by PumpSpy Technology, LLC: https://appshunter.io/developer/1068529138

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*