# PitPat — user reviews

> 82 indexed App Store user reviews of PitPat by Pitpatpet Ltd, rated 4.00/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/pitpat/id1054695579/reviews
- App overview in markdown: https://appshunter.io/ios/app/pitpat/id1054695579.md
- Rating breakdown: 5★ 7 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 2

## Newest reviews (13 of 82)

### 4/5 — Usability - tiny tweak could make huge difference

*2026-07-02, version 2.36.20*

App is fine (if a little feature bloated) but if you could reverse the colours so that gray = not active like the rest of the internet it would help usability a lot.

### 4/5 — Tracker

*2026-04-04, version 2.36.7*

I’ve had a PitPat since 2020 been really pleased so far but I can’t update my dog weight!

### 2/5 — Stark verbesserungswürdig

*2026-03-05, version 2.36.3*

Die Batterielaufzeit ist wirklich top. Das Gerät gibt es in vielen Farben und ist im Vergleich zu anderen Herstellern kleiner und leichter, gut für kleine Hunde.

Die GPS-Synchronisation dauert ein einige Minuten, geht dann für eine Moment und refresht meist automatisch nach nochmals einigen Minuten. Live-Tracking ist also nicht der Fall!

### 2/5 — Missing so much

*2026-02-26, version 2.36.1*

I’d like to share this with my dog walker but I don’t want them to be able to track my dog 24/7 knowing my own location. It would be ideal to have a schedule when users are able to track so you can set work days during work hours when dog walker has my dog

### 3/5 — Gps

*2026-02-05, version 2.35.27*

Upgraded to GPS, takes ages to connect, when it does though it lags a bit, but a usfull

### 3/5 — Needs A Network Refresh Feature

*2026-02-04*

We have two PitPats, one for each of our spaniels. You would think they would both work on the same network configuration given that they are both in the same location. But they don’t one consistently has minimal signal and drains the battery significantly more than the other. Weirdly they seem to alternate as to which one is different. They’ve been doing for ages now. The strange thing is when I reported it to the developers 8 months ago they said they were working on a way to refresh the network but clearly that hasn’t happened.

### 3/5 — Not at all impressed so far

*2025-12-28*

And my THREE star could easily become a ONE star as so far it wont snyc up. Bought it for the gps tracking but the app requires you to complete or at least opt out of a bunch of time wasting questions that are unrelated to my use but instead relate to the fitness tracker. Hey Pitpat !!! At least have enough respect for customers time to build the app in such a way that I’m not forced to answer BS questions that are totally irrelevant to my use. Feels like another one of these companies that thinks  they’re oh so clever with Apple like packaging and some iconography and that should somehow make up for a pure lack of common sense.

### 3/5 — Yes and No

*2025-05-18*

One good thing about PitPat is that it’s a one off payment. If it wasn’t I’d have returned it fairly quickly as it seems to be tied to Vodaphone which are hopeless in this area and it can take ages to find satellites. The other good things are that it’s battery lasts several days and the way it attaches to the dogs collar is simple but secure and charging it is via a supplied charging pad. The App on the other hand is a bit of a joke. My dog is an English Pointer and although he is young and runs like the wind, if you believe the App, he’s running 10 miles a day! Rubbish. Then there’s the activity breakdown which seems to be a bunch of random numbers which I can’t find any explanation of, which when you look at the distance he’s supposed to be running are largely meaningless. Then there’s all the naff badges and awards that he’s supposed to be achieving which might be amusing to a 10 year old but are quite honestly embarrassing. Overall, it’s okay; it would get me to the general area if he ran off, but only if the satellites are in view and logged on, and it was in an area with good mobile coverage. Where I live, we walk mostly in wooded areas and the performance is pretty variable. With experience you get to know where it’s bad and keep a good eye open. But life is full of surprises and when in a bad area it’s almost guaranteed that will be when he chooses to run off. As it’s a lump of plastic and metal it naturally ends up under his chin which obviously doesn’t help with being detectable. But it’s better than nothing. The App is naff and if it logged on quicker I’d give it 4 stars.

### 2/5 — Ok when it works….

*2025-01-28, version 2.33.11*

Takes way too long to find dog or says out of coverage.
Put it back on charger as advised, it then thinks it’s permanently on the charger.
Just not reliable enough to be able to rely on it.
The time you need it, guess what it says out of coverage….

### 1/5 — Waste of money

*2024-12-28, version 2.33.10*

Zero stars. Had a PitPat for three weeks. For more than half the days there is no data as the app says it is no longer attached so I reattach and still no data. App is primitive to say the least. Just seems to be a way to try and get people to spend money on subscriptions, food, and other products. If you haven’t already bought a PitPat don’t.

### 2/5 — Good concept, done poorly.

*2024-12-03*

Whilst the concept of being able to track my dog is good the idea that each time i want to see his location i have to wait 5 minutes is not. It says it makes “contact” yet still needs 5 minutes to “phone home”. It would be difficult for me to suggest this to someone and hasn’t met my expectations of a gps.

### 1/5 — Waste of money

*2024-09-29, version 2.32.42*

The PitPat device has lasted under 12 months and no longer powers on, app is quite poor and very little features, wasn’t worth purchasing the device.

### 1/5 — Don't buy this device

*2024-08-11, version 2.32.41*

This was one of the worst tracking devices I've ever used. I stopped using it and got a tractive. I sold it though and when I sold it to somebody else they told me that the device was faulty. We were lucky our dog never got lost when he was wearing the device but what makes this even more shocking was that I bought it brand-new from PitPat!

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2026-08-15, version 2.36.24*

I bought the activity tracker for my dog so I could make sure she was getting enough exercise without overworking her. However, after having the tracker on her for over a month, not a single activity or walk has appeared on the app, despite us regularly taking her on walks and doing different activities with her.

### 1/5 — Ne fonctionne plus

*2026-04-29, version 2.36.9*

Le tracker ne fonctionne plus comme il le devrait suite à la dernière mise à jour. Il me signale sans cesse une batterie à 0% et je ne peux donc pas l’utiliser.

### 1/5 — Terrible app

*2026-03-20, version 2.36.6*

I got this through biscuit to earn more coins for walking but I’ve given up after 3 devices have failed and the app being so buggy that it works about once a week. It just freezes all the time and doesn’t allow you to connect to the device! I’ve reinstalled countless times. Avoid!

### 1/5 — Update 2.35.27

*2026-02-16, version 2.35.27*

Since this update has been released we haven’t been able to track our dog. All other areas of the app are ok. This is either the app or Vodafone which by normal starters isn’t great either.

### 1/5 — App is awful

*2026-01-17, version 2.35.24*

App regularly doesn’t load and the GPS is sketchy at best.

### 1/5 — Terrible - if I could give zero stars I would.

*2026-01-01, version 2.35.24*

I’ve had the device for 24 hours. 
It’s had a full charge as is already down to 10% battery. 
I went out for an hours walk where my phone had full signal. The device failed to connect to any network. 
Every time I go to use the app it is slow and crashes. 
If you ask to ‘find my dog’ it just says ‘connecting to satellites’ and does nothing. 
Will be asking for the full refund.

### 1/5 — Rubbish!

*2025-10-18, version 2.35.16*

I’ve bought two of these trackers for my Labradors and I’m sure they’re great but I can’t find out now I actually need to track one of them because the app is absolutely terrible! It Juson me off the site every time it almost connects, so I’ve had to delete it and reinstall it. I’ve o my had the system 2 days, at this rate it’ll be going back for a full refund 😡

### 1/5 — Can’t even get started

*2025-06-17, version 2.33.21*

Looking after my parents dog for a week and the app won’t let me create an account or log in. Just fails or times out. No explanation. So not much use at all really when I can’t get past the first screen. Just glad it isn’t my dog and I haven’t paid for a device that doesn’t work.

### 1/5 — Schlechtestes Tracking Tool ever

*2025-05-25, version 2.33.21*

Das einzig positive an dem Tracker ist, dass die Batterie lange hält Man erhält permanent Werbung und Angebote für Leistungen und Produkte, die man nicht wirklich braucht.
Der Tracker (also auch der Hund) wird selbst nach minutenlangem Warten nicht gefunden.  Auch die Wiederholfunktion ist komplett nutzlos.
Der eine Stern ist für die Batterielaufzeit und nur dafür.

### 1/5 — Battery life poor

*2024-12-30*

My main complaint is that the battery life of the GPS tracker is very poor. It last less than 24 hours. Charge overnight and by mid afternoon the tracker is down to 6% or less and so records nothing.
Tracking the dog location itself seems very slow. 
It has interesting information on the dog’s activity but the app itself seems more focused on selling membership of the ‘pack’, food and insurance. 
Overall not worth purchasing.

## Most praised reviews (10 highest-rated)

### 5/5 — Works well

*2026-06-05*

The app works well and does what it’s supposed to do. It’s nice to be able to track my dogs’ activity, especially since one of them needs to lose weight. I really got the devices attached to this app for the GPS function. The app works fine for that as well. Any issues I’ve had so far come from the device itself not connecting; nothing to do with the app.

### 5/5 — My dog freaked out and bolted

*2026-04-01*

While they were out on a walk in the country side with our dog walker, one of my dogs was spooked by another passing dog. We temporarily forgot she had Pitpat on (yes we panicked!) but Pitpat directed us to her immediately within minutes! So thank you Pitpat

### 5/5 — Anxious dog

*2026-03-03*

My parents asked me to look after their anxious dog while they're away. I live in a different city to them. I never take the tracker off her collar. I honestly don't know how she jumped the fence but she did and just ran off. It took 60 seconds for pitpat to locate her but the location was precise and in 5 minutes I was able to get her after driving to the location (luckily main road). It would've been a different kind of a week for all of us if it wasn't for pit pat. Thank you.

### 5/5 — Amazing

*2025-11-08, version 2.35.19*

Really impressed with how it collects my dog’s activity data. Super easy to set up, quick and easy account creation, and love the personal and tailored profile.

### 5/5 — Happy Puppy

*2025-05-07, version 2.33.21*

This App is amazing. Our BullMastiff was lost in a storm for 48 hours in the country. He ran from anyone he didn’t know so having our phone number on his collar didn’t help. We were lucky to find him and with this App we will not loose him again. We track him and can tell if he has left the yard. Peace of mind is important and we now have that.

### 5/5 — Location Display

*2025-02-12, version 2.33.14*

The new location display is very informative, a great improvement for more technically minded amongst us
It will aid the location speed expectations. 
The exercise recording remains excellent

### 5/5 — Best GPS Tracker on the market

*2024-09-14, version 2.32.42*

Sure it’s not perfect. If you don’t have phone signal, you won’t have GPS signal on the PitPat app. But it’s the best on the market and saved my furbaby when she’s run off chasing squirrels.

### 5/5 — Great for my escape artist dog! And me!

*2024-07-04*

With a one year old American Foxhound whose name should be Houdini, my PitPat device and this free app have been the peace of mind I’ve been looking for! When this very active hound escapes our fenced back yard, she loves to go exploring. She’s very friendly towards people and other dogs, but in an area with leash laws, an escape artist dog can present a problem. I’ve used our new PitPat to track her, and the system works pretty well. My back yard is one acre+ The GPS is fairly accurate. She’s always on the move but her tracker “phones home” on a regular basis; on my phone I can see her pop up in another part of the yard! She hasn’t escaped since I put the PitPat on her collar three days ago. But I’m betting that when she does (it’s inevitable) I’ll be able to find her before someone calls the dog catcher! She is microchipped, has a county issued license, and also has an AirTag on her collar. I’m thinking based on my use so far that the PitPat will lead me in the right direction. I won’t have to wonder and drive all the neighborhoods to find her. The device is an investment, but you may get a special code for a price reduction, but you will not have to pay a recurring fee (subscription) to track your best friend, or find her/him. It’s a real plus that you can “share” your dog with your spouse, a friend, or your dog sitter. iPhone or Android—it doesn’t matter. Today, from a different part of my city, I could see my dog at my home on Apple Maps. As a bonus for some real laughs, she has won some badges. She has walked a lap around the Statue of Liberty, walked the length of 5th Ave in NYC, walked all of Rodeo Drive in Hollywood CA. And in three days she completed a marathon! What I’ve learned is that I could really benefit from letting my dog set my activity schedule! So, there it is! In my estimation a PitPat device is excellent, worth the money it costs, and fun. Easy to use, too, once you activate your PitPat and get it “attached” in the technological way to your 4-legged friend! Special note: if your dog goes into someone’s open garage or lies down under a shade tree to go to sleep, your PitPat may not find her/him!

### 5/5 — Works well for me and my dog.

*2023-09-09*

Not been using it for very long but gives a lot of interesting data easily. I’m not sure if there is a way to synchronise across devices, if there is I’d like to know how but if not perhaps something for the developer to consider. Update: It does sync across my Apple devices. The device became difficult to charge and then shortly afterwards could not lock onto a network. On reporting these problems there were very rapid helpful responses and a new one was sent and it was very easy to install as a replacement. Note there is a feature now where tracks are recorded. Some have had issues with there being in-app purchases but these are not pushed and can be ignored, I didn’t and opted for the ‘Life’ extra. That way points and prizes are awarded; I’ve chosen to use my points to ‘buy’ prizes to be given to a dog charity and to St. Mungo’s. The occasional specials on the good quality dog food from Germany are worth considering; my German Shepherd dog particularly likes the larger sized kibble for adult dogs, even as treats.

### 5/5 — Excited

*2023-03-28, version 2.29.0*

Saved up so long to get one of these for my assistance dog in training @loveheartpuppywillow Willows gps tracker arrived today I’ve put a photo on Instagram showing it (the parcel contains the tracker a charger wire and charging base to wirelessly charge the tracker and Velcro to attach the tracker to your collar of choice There’s an instruction booklet and a welcome letter) 💕 I’ve Just downloaded the app for Apple iOS and started to make her account- so far the only issue I’m having it is with adding our home location as the drop down box isn’t loading however I’ve not taken the tracker out of the box or charged it yet so it might be that it’s searching for the tracker to connect and show location (I’m not sure) I’ll update when I get past making her dog account on the app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*