# Pix-Star Snap — user reviews > 146 indexed App Store user reviews of Pix by Ordissimo, rated 4.90/5 from 7,929 ratings. - Source: https://appshunter.io/ios/app/pix-star-snap/id950531457/reviews - App overview in markdown: https://appshunter.io/ios/app/pix-star-snap/id950531457.md - Rating breakdown: 5★ 7,388 · 4★ 375 · 3★ 76 · 2★ 18 · 1★ 72 ## What do users think of Pix? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 💡 Helpful for sharing memories - 👍 Versatile for different use cases - 🚀 Convenient photo uploading **Cons** - 🐛 Buggy app with issues after updates - 🤔 Unintuitive interface and confusing navigation - 🔍 Lack of history/tracking for sent photos - 📥 Inconsistent photo uploads and failures **Commonly reported bugs** - App freezes when sending photos - Photos not appearing on the frame after being uploaded - Compatibility issues with newer iOS versions - Unexpected language changes after updates **Most requested features** - Ability to delete photos from the frame - Better integration with other photo services like Google Photos - Improved video support and playback - More customization options for the frame ## Newest reviews (14 of 146) ### 4/5 — Good but for 1 problem (2 problems?) *2026-07-04, version 3.8.5* Generally the app works well, but often videos get turned sideways on the photo frame and cannot be rotated (why?). Also many videos cannot be edited from my iPad even though they can be on my iPhone ### 5/5 — Great enjoyment! *2026-02-21, version 3.8.4* We can’t express just how much we love our 15” PixStar. We enjoy ours so much we bought a second one for my dad. It is so easy to share the address with our family members so they can add new pictures from wherever they may be. The resolution is crystal clear. There are so many options to choose how the pictures are displayed. Some days we could just sit for hours watching pictures. My dad loves keeping up with all the grandkids, great grandkids and great-great grandchildren this way! There are possibilities with it that I have yet to discover! I highly recommend it. ### 2/5 — Photos not showing up *2026-02-17, version 3.7.8* Not all of my photos are showing up in app now. Even changed to not optimized and nothing recent. Do not like the update. ### 3/5 — Review *2026-01-28, version 3.7.4* Hard to manage, but when successful it’s wonderful. Can’t figure out how to separate photos into categories or even if I have more room for more photos ### 3/5 — Not easy to use anymore *2025-12-23, version 3.7.4* After the updates, the app and the website are not as easy to use to upload photos. When using the website to add photos, it doesn’t access all of the photos in my camera roll. I cannot tell which photos are duplicates either. A few times I selected a bunch of photos and when I tried to add them, a had an error message telling me which formats were allowed. It didn’t upload the ones that were in the right format, instead, I had to go back through and select photos not knowing which were going to upload. Again, none uploaded. Very frustrating UI. ### 5/5 — Memories *2025-11-30, version 3.7.4* It’s the best parts of my days that I get to watch my pictures on the video photo frame ! This App was so easy to add & get hours of enjoyment!!!! ### 5/5 — Mesmerizing *2025-11-14, version 3.7.4* I have this in my beauty shop and I have to get my clients to stop looking at it so I can do their hair! It works so well, I’ve had it now for years! Thanks Pix-Star ### 5/5 — Great app *2025-10-07, version 3.7.4* So helpful ### 5/5 — Wish my devices could interact together. *2025-07-01, version 3.7.4* I love the app. It shows what I’ve already uploaded which is great. I’m looking for something that works together with my phone and iPad. If I upload from my phone I can’t tell those were uploaded from my iPad and vice versa. Maybe a sign-in would help. Also wish I could delete photos from the app that I no longer want on my frame. ### 5/5 — Digital viewer keeps freezing *2025-05-30, version 3.7.4* I’ve an older viewer that works very well. The newer one is terrible. Keeps freezing, can’t download pictures, and the remote doesn’t trigger any action on the menu—when you can get to it. Says no WiFi but every other gadget in the house works perfectly well. ### 5/5 — Pix-star snap *2025-05-24, version 3.7.4* I like this app ### 3/5 — Can’t Delete Photos? *2025-02-25, version 3.7.4* The app works well enough but why can’t I delete pics on the frame from the app? ### 5/5 — Love it! *2025-01-21, version 3.7.4* Very easy to use. ### 5/5 — Memories *2025-01-19, version 3.7.4* I love having my pictures in the kitchen so I can look at all the memories ## Most critical reviews (10 lowest-rated) ### 1/5 — Perfect Frame *2026-07-12, version 3.8.5* We love this free app and the frames some more ch I bought one for my mom, son, and daughter! We love sharing daily stories! It’s so easy! ### 1/5 — Videos don’t upload correctly after software update *2026-05-19, version 3.8.5* Videos now upload incorrectly. I have reported this and advised it’s due to re recent software update. 2 months have passed and still not working. ### 1/5 — Cannot add new pics *2026-04-02, version 3.8.5* I can’t load new pictures to my device. I don’t know if there is a limit but to be sure I deleted several to make room. Any suggestions? ### 1/5 — Current version is clumsy and a pain to use *2026-02-18, version 3.7.8* Adding picture and viewing pictures that have been added is the only thing this app should be doing yet it’s not doing either .. ### 1/5 — Won’t take my WiFi *2026-01-02, version 3.7.4* Will not connect to my Wi-Fi we have Verizon ### 1/5 — Useless *2025-07-12, version 3.7.4* I get tired of apps that claim to do things but the reality is different. This app simply doesn’t work. I sent some photos from my phone library to my frame using this app but they don’t appear on the frame. ### 1/5 — Not Intuitive *2024-11-25, version 3.7.4* My options are rename frame. But no clear way to see what is there already or add to it. But with a 4.9 rating it looks like Im alone. ### 1/5 — Multiple reinstalls, fails repeatedly *2024-11-24, version 3.7.4* Fails the majority of the time when I try to upload photos with errors about the internet. Happens everywhere, not just on my (otherwise fine) home internet. ### 1/5 — Limited app *2024-05-02, version 3.7.4* This app is very limited. You can only see your own photos that you upload to a frame and most of the time the photos never get to the frame so the app is pretty much useless. It would be nice if you could manage the frame through this app and see all the pictures. Love the frame, but avoid this app. ### 1/5 — Counter intuitive *2024-01-28, version 3.7.4* Poor app design and not friendly ## Most praised reviews (10 highest-rated) ### 5/5 — Love This! *2026-07-30, version 3.8.5* I emailed and chatted with Pix Star because I could not get pictures to load to my frames. I was ready to return them. Then I did some more research and found the Pix Star Snap App. Why in the name of everything holy didn’t someone there tell me about this app. Complete game changer. Someone at Pix Star needs a kick in the rump for not promoting this app more. What is wrong with you people? ### 5/5 — Entertaining *2026-07-28, version 3.8.5* We enjoy looking at all the pictures from our many trips and our children. It brings back memories ### 5/5 — Best gift ever! *2026-06-25, version 3.8.5* We love ours so much. We have given four of them to family members. The memories are priceless. ### 5/5 — Great *2026-06-01, version 3.8.5* I love Pix-Star easy to use. ### 5/5 — My Pix Star *2026-05-21, version 3.8.5* This is the easiest and best digital photo frame. Great way to view those pictures that’s been hidden away in a box. ### 5/5 — So Easy to Share Photos *2026-04-25, version 3.8.5* It is so easy to share photos using the Pix-Star Snap app. Just select your photos you went to send then choose the Pix-Star email frames you want to send to. ### 5/5 — Great item *2026-04-16, version 3.8.5* I have two of these frames and they work great! ### 5/5 — Super easy *2026-03-31, version 3.8.5* So simple and easy to share pictures to keep the grandparents happy with grandchildren photos. ### 5/5 — Digital pics *2026-03-07, version 3.8.4* Everyone that hangs out at my house loves to sit a watch the story of my life on my Pixstar ### 5/5 — Difficulty trouble shooting *2026-02-21, version 3.8.4* Pictures work fine but videos don’t play sound despite changing settings. Confusing interface. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*