# PixelLab: AI Background Eraser — user reviews

> 21 indexed App Store user reviews of PixelLab by Sohel Ibna Saad, rated 4.30/5 from 262 ratings.

- Source: https://appshunter.io/ios/app/pixellab-ai-background-eraser/id6444919134/reviews
- App overview in markdown: https://appshunter.io/ios/app/pixellab-ai-background-eraser/id6444919134.md
- Rating breakdown: 5★ 188 · 4★ 24 · 3★ 15 · 2★ 11 · 1★ 24

## Newest reviews (1 of 21)

### 3/5 — Not Impressed with the Update 1.1.2

*2024-08-15*

Sorry to the people who love this app (some of them). I’m giving this a three because the update 1.1.2 is not what I expected. Why y’all change this app?! I really love it! The old one was so much better. It has everything I needed BUT the August 15th update ruined it and now I’m deleting the app. 😭downgrade now and I mean NOW! 💔this breaks my heart thanks to you developers! Other backgrounds remover apps require me to be a premium user (costs real money.) to save this to photos, edit with cool tools but no. Premium ruins it. But if y’all want to spend money on something good, don’t because my mom won’t do it. Even my dad. No one could. (I know it’s off topic) but I enjoyed it and I’m sure this will be better. That wraps it up. Thanks

**Developer response:** We're truly sorry that the recent update didn't meet your expectations, and we appreciate your honest feedback. We've taken your concerns seriously and released a new update that returns some of the functionality you missed. You can start a new project from scratch by selecting a canvas size or an image from your photo library. We've also made several bug fixes and performance improvements. We hope you consider giving the app another try to see our improvements. For any inquiries or assistance, please contact us at support@pixeltouch.net or navigate to the "Contact Support" or "Send Feedback" options within the app's settings screen.

## Most critical reviews (10 lowest-rated)

### 1/5 — Did not erase background.

*2025-12-22*

I downloaded the app to erase the background on a simple photo. It erased the whole photo. Worse than useless.

**Developer response:** We’re sorry to hear that the app didn’t work as expected and understand how frustrating that experience can be. Background removal accuracy may vary depending on the photo. You can manually refine the result using the erase and restore tools for better precision. If the issue continues, please contact us at support@pixeltouch.net or reach out through the "Contact Support" or "Send Feedback" setions in the app’s settings screen.

### 1/5 — DON'T FALL FOR IT!!

*2025-05-25*

I was looking at the cost of the app.  It said 2.99 a month but that you had a three day free trial.  Immediately when I downloaded the app an Apple charge popped up on my phone for $44.90!!!!!!  What a SCAM!  I will be getting a refund. I can promise you that!!!!

**Developer response:** We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. To clarify, our app currently offers two subscription options: weekly and yearly, both of which are priced lower than the amount you mentioned. There is no plan that costs $44.90, so the charge may have been due to a misunderstanding. Please note that all billing and subscriptions are handled directly by Apple, and developers do not have access to your payment details or the ability to issue refunds. We recommend visiting https://reportaproblem.apple.com to review your transaction and request a refund if needed. Apple Support will be able to assist you further. If you have any other questions or need help along the way, feel free to contact us at support@pixeltouch.net or through the "Contact Support" or "Send Feedback" section in the app's settings screen.

### 1/5 — 👎

*2025-02-09*

معطل يخرج من التطبيق

**Developer response:** نأسف للإزعاج الذي تواجهه بسبب إغلاق التطبيق بشكل غير متوقع. هل يمكنك تقديم مزيد من التفاصيل حول جهازك والخطوات التي أدت إلى المشكلة؟ سيساعدنا هذا في التحقيق في الأمر وحل المشكلة بسرعة. للحصول على مساعدة فورية، لا تتردد في الاتصال بنا على support@pixeltouch.net أو انتقل إلى خياري "الاتصال بالدعم" أو "الإبلاغ عن مشكلة" ضمن شاشة إعدادات التطبيق.

### 1/5 — Useless app 😡😡😡

*2025-01-07*

I use it but your app have no necessary content. I means this app not useful design card where i use it! 😕😕 Waste of money 😑. should be free this kind of card i means insta story, profile, poster, youtube lots of more categories. I love canva . This app lots of things i find easily and nessasary. And name use ai. Where is AI??😡

**Developer response:** We appreciate your feedback and apologize for any inconvenience. We are constantly working on improving our app and will take your suggestions into consideration for future updates. Thank you for sharing your thoughts with us. For any inquiries or assistance, please contact us at support@pixeltouch.net or navigate to the 'Contact Support' or 'Send Feedback' sections within the app's settings screen.

### 1/5 — Terrible

*2024-08-22*

Rubbish app can’t even blur the back ground you have to add a new background and blur that one just weird

**Developer response:** We apologize for any confusion. Our BG Eraser app is primarily designed to remove backgrounds quickly and easily, offering a range of advanced features for editing and customization. However, for blurring backgrounds specifically, we recommend using our Blur Editor app. You can find it by going to Settings, tapping on More Apps, and selecting Blur Editor. For further assistance, please contact us at support@pixeltouch.net or use the "Contact Support" or "Send Feedback" options within the app's settings screen.

### 1/5 — bad

*2024-04-19*

in addition to not erasing the background correctly. erased part of the leg

**Developer response:** We apologize for the inconvenience caused. For more accurate editing, use the custom eraser tool instead of the auto-erase feature. This tool allows you to manually select and erase specific areas, ensuring a more precise result. Let us know if you need any further assistance with the app. Reach out at support@pixeltouch.net or use the app's "Contact Support" or "Send Feedback" sections for quick assistance.

### 1/5 — Плохо выделяет

*2024-04-03*

Плохо или вообще не выделяет изображения

**Developer response:** Нам жаль, что у вас возникли трудности с выделением изображений. Чтобы помочь нам решить эту проблему, не могли бы вы описать проблему более подробно? Свяжитесь с нами по адресу support@pixeltouch.net или воспользуйтесь разделами приложения «Связаться со службой поддержки» или «Сообщить о проблеме» для получения быстрой помощи.

### 1/5 — Hard to erase background

*2023-11-16*

I downloaded this app to erase all the white background behind a product, but as soon as I finish editing the dimensions and went to the next page, AUTO was automatically checked, erased the majority of my product, and was not clickable or editable. Please fix this bug so I may properly try your app again in the future. Thank you

**Developer response:** We apologize for the inconvenience you experienced with our app. Apart from the Auto eraser, you can erase the background through the eraser option in our app. This will give you more control over the editing process and ensure that only the desired parts of your product are erased. We appreciate your understanding and look forward to the opportunity to make your experience with our app more positive in the future. For any requirements, email us at support@pixeltouch.net or use the "Contact Support" or "Report a Problem" sections in the app's settings screen.

### 2/5 — Alles kostet was

*2026-03-07*

Alles kostet was

**Developer response:** Wir entschuldigen uns für die Unannehmlichkeiten. Die App kann zwar kostenlos heruntergeladen werden und bietet kostenlose Funktionen, für bestimmte Premium-Funktionen ist jedoch ein Abonnement erforderlich. Wir bieten eine dreitägige kostenlose Testphase an, damit Sie alle Funktionen ausprobieren können. Sollten Sie die App nicht weiter nutzen wollen, kündigen Sie bitte mindestens 24 Stunden vor Ablauf der Testphase, um Kosten zu vermeiden. Bei weiteren Fragen kontaktieren Sie uns bitte unter support@pixeltouch.net oder nutzen Sie die Optionen „Support kontaktieren“ oder „Problem melden“ in den App-Einstellungen.

### 2/5 — 🥲

*2024-08-29*

Unfortunately, the application exits the program

**Developer response:** We apologize for the inconvenience you're experiencing. Please try uninstalling and reinstalling the app to see if this resolves the issue. If the problem continues, please contact us at support@pixeltouch.net or the "Contact Support" or "Send Feedback" sections in the app's settings screen. We're here to help and will work with you to find a solution.

## Most praised reviews (10 highest-rated)

### 5/5 — Magical Boss! All in One

*2024-09-01*

Omg! App name is BgCut! But i think app name should be a poster maker, thumbnail maker, flyer maker, quotes maker, designer, logo maker, templates collections, post maker, photo editior, banner maker, stories, artwork, auto background remover, object remover, invitation card maker, stickers, emojis, collage maker, change background, profile photo maker, cover photo maker, text art etc...... Thanks to the developer. Such a nice little app to gift me. I think that once you enter this app, you won't have time to use other apps. It's a magical app. And there are so many templates. Best photo related app I have ever seen. I would suggest keep everything as is and bring only video option. Then it will be the best app in the world!

**Developer response:** Thank you for your kind words and feedback! We are glad you are enjoying the app and finding it useful. We will consider adding a video option to enhance your experience even further. For any inquiries or assistance, please contact us at support@pixeltouch.net or navigate to the 'Contact Support' or 'Send Feedback' options within the app's settings screen.

### 5/5 — Very great photo editor app

*2024-06-20*

When downloaded this app I thought I was gonna have to pay but no?so I was like what very great app we need more free photo editor apps

**Developer response:** We're glad you're enjoying our app! We strive to provide free high-quality photo editing tools to our users. For any inquiries or assistance, please reach out to us at support@pixeltouch.net or navigate to the 'Contact Support' or 'Send Feedback' options within the app's settings screen. Thank you for your support, and stay tuned for more updates and features!

### 5/5 — Wow I love the background app

*2024-05-04*

This app is great because first of all its free and next it totally work if you want a background app I suggest you get this app😁😁😁👍👍👍

**Developer response:** We're delighted to hear that you love the app! Your enthusiasm is what drives us to do better. For any suggestions or help, please feel free to reach out at support@pixeltouch.net or use the 'Send Feedback' or 'Report a Problem' sections in the app's settings screen.

### 5/5 — Not fully restoring my previous purchase

*2023-12-08*

Not fully restoring my previous purchase. Some features like filters (some of them) are still behind the pay wall. Please fix this for me. 

My device: iPhone 14 Pro Max (latest iOS)

With Kindest Regards-BR

**Developer response:** We sincerely apologize for the inconvenience you're experiencing with restoring your premium features. To address this, kindly open the Background Eraser app, navigate to Settings, and tap "Restore Purchases" to regain access to your purchase. If specific features, such as filters, persist behind the paywall, please contact us at support@pixeltouch.net or use the "Contact Support" or "Report a Problem" sections in the app's settings screen. Our team is committed to assisting you promptly.

### 5/5 — Good Apps

*2023-11-26*

I am happy to use this app.

**Developer response:** Thank you for taking the time to provide us with your positive feedback! We are thrilled to hear that you are enjoying our app. If you have any suggestions or anything specific that you particularly like about the app, please do not hesitate to share them with us at support@pixeltouch.net. Alternatively, you can use the "Contact Support" or "Report a Problem" sections to contact us in the app's settings screen.

### 5/5 — Ótimo app

*2023-04-07*

Estou gostando de poder controlar o que apagar! Melhor de todos que já experimentei!

**Developer response:** Obrigado por compartilhar esse feedback conosco! Ficamos felizes em saber que você está gostando do nosso aplicativo e que está funcionando bem para você. Se você tiver alguma sugestão ou feedback para nós, não hesite em nos informar em support@pixeltouch.net.

### 5/5 — Recommended and

*2022-12-23*

💙💙💙💙

**Developer response:** Many thanks for the 5-star rating. If there’s anything we can do to improve our App, please let us know at support@pixeltouch.net. Warm regards.

### 5/5 — “Loved this app. Very detailed features and extremely user friendly”

*2022-12-21*

I often need to remove backgrounds as I do photo editing with my iPhone. But I have tried other background removing apps and by far this is the most user friendly one I have come across. I am really in love with the fact that this app automatically removes the background centring the main elements of the photo whereas I have to manually remove the background through touch sensitive cursor like function which definitely is a painstaking work. But don’t you worry!! This application lets you add or remove the background manually too. So it’s definitely a plus point. Overall, loved this app. Strongly recommend!!!

**Developer response:** Thank you for your invaluable recommendation. It truly makes us glad to hear that our app has met your expectations. We're working tirelessly to make the app even better. So, please keep looking forward to the new features in the future. Also, don't forget that you can reach us personally with the app's built-in feedback section. Have a great Day!

### 4/5 — C’est bien mais payant

*2025-12-10*

C’est bien mais payant donc ça ne vaut pas cinq etoiles

**Developer response:** Merci de nous avoir fait part de vos commentaires. Nous sommes ravis que l'application vous soit utile. Certaines fonctionnalités nécessitent un développement et une maintenance continus, c'est pourquoi elles font partie de la version premium. Pour toute suggestion ou question, n'hésitez pas à nous contacter à l'adresse support@pixeltouch.net ou via les options « Contacter l'assistance » ou « Envoyer des commentaires » dans les paramètres de l'application.

### 4/5 — Good to Erase background

*2023-01-23*

🦋

**Developer response:** Thank you for your feedback. We are glad to hear that you find it useful. We always strive to improve our app and to provide our users with the best possible experience. If you have any other suggestions or feedback, please don't hesitate to let us know at support@pixeltouch.net.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*