# Pixomatic - AI Photo BG Eraser — user reviews > 1,183 indexed App Store user reviews of Pixomatic by Mosaic S.r.l., rated 4.60/5 from 26,345 ratings. - Source: https://appshunter.io/ios/app/pixomatic-ai-photo-bg-eraser/id1332651082/reviews - App overview in markdown: https://appshunter.io/ios/app/pixomatic-ai-photo-bg-eraser/id1332651082.md - Rating breakdown: 5★ 21,941 · 4★ 1,719 · 3★ 799 · 2★ 388 · 1★ 1,498 ## What do users think of Pixomatic? Overall sentiment: negative **Pros** - 💯 Excellent photo editing tools - 🎨 Powerful features for creative users - 🤩 Highly customizable - 🔍 Precise background removal - 🌟 Best photo editing app ever **Cons** - 💰 Expensive subscription model - 🔒 Difficult to cancel subscription - 🤬 Misleading free trial - 🚫 Removing previously purchased features - 🐛 Frequent crashes and bugs **Commonly reported bugs** - App crashes during editing - Saved edits not loading properly - Subscription issues and unexpected charges - Compatibility problems with new devices/OS updates **Most requested features** - Option to purchase app outright instead of subscription - Restore previously purchased features - Improve subscription cancellation process - Add more free editing tools - Fix stability issues and crashes ## Newest reviews (17 of 1,183) ### 2/5 — So Disappointed! *2026-08-16, version 2.55.36* I’ve used this app for years. However, the past 2 years it crashes CONTINUALLY! Just as I’m ready to save my project it crashes. I have written to the creators hoping their app would improve…but sadly it hasn’t. ### 2/5 — Die App wurde leider unverschämt teuer und bietet keinen Mehrwert! *2026-05-27* Ich habe mich für das Abonnement entschieden, weil die App wirklich gut für so manchen Fotospaß ist. Besonders hervorheben kann ich den Magic Cut, der wirklich ausgezeichnete Ergebnisse bringt. Alles in allem eine gute Wahl. Je länger ich diese App benutze, desto besser werden die Ergebnisse! Der Leistungsumfang ist mittlerweile Durchschnitt. Musste dann feststellen, dass der Preis von ca. 30.- für das Abo auf 79.- Euro erhöht wurde. Ich empfinde diese Erhöhung als äußerst unverschämt und habe das das Abo beendet. So nicht!! **Developer response:** Wir würden uns freuen, wenn Sie sich an unseren Support-Service (support@pixomatic.us) mit einer detaillierten Beschreibung des Problems wenden könnten, damit wir eine Lösung für Sie finden. Vielen Dank im Voraus für Ihre Mithilfe! ### 2/5 — It keeps crashing *2026-05-21, version 2.55.36* Every time, I add some photos, saving my work, my Pixomatic app is keeps on crashing ### 3/5 — Used to be great *2026-03-31, version 2.55.36* It used to work super well and be great but as of recently every time I try to edit something it’ll mess up another part of the picture. I’m not sure why it’s doing that. ### 3/5 — Crashing constantly now *2026-03-18, version 2.55.35* I used to love this app and use it all the time. The last few times I’ve tried to use it, it crashes constantly every time I try to use it. ### 1/5 — I cannot refund auto-enrollment services *2025-11-15, version 2.55.35* I cannot refund auto-enrollment services ### 1/5 — saldo disedot *2025-10-13, version 2.55.35* uang gw ilang tiba2 kesedot untuk bayar bulanan aplikasi ini tanpa izin ### 3/5 — Price increase resulted in 100% cancelation. *2025-09-29, version 2.55.35* I bought ( subscribed ) for a few years at $49 and enjoyed the app. Jumping to $99 / year was a deal breaker. I miss it but since I used it almost entirely for fun... I can't justify the cost. ( I'd be fine with owning it at that price with absolutely NO updates but not as a subscription - thy is approaching Adobe prices) ### 1/5 — Frequently crashes in newer version *2025-09-21, version 2.55.35* I can’t seem to successfully load a photo and when I do, the second image that I take to do some overlay always cause a crash. Always. I agreed to the application, looked for updates, and power cycled my phone multiple times. Unfortunately I will have to cancel this subscription - used to be a great app ### 3/5 — desilusión *2025-08-28, version 2.55.34* meh, es solo para fotos, la instalé buscando una app que recorte fondos de videos ### 1/5 — Paid for premium took it away *2025-08-14, version 2.55.34* I was supposed to be grandfathered in from my premium one time purchase of the app for like $15 a few years ago. Looks like they finally turned that off. I don’t use it often. Nothing has really changed at least what I use it for to be forced to pay again let alone monthly or yearly. It’s ridiculous. There’s plenty of other free apps out there that can do a majority of this stuff or paid apps that are cheap and one time purchase, like this app USED to be. Worthless now. Uninstalled after years of having it. ### 3/5 — Deleted my edit after two hours of working on it *2025-07-28, version 2.55.32* Y’all need auto save or something because no way I was trying to save my stuff to my device and the app crashed and did not save it at all literally made me start from the horrible cutouts because y’all can’t even mask the colors for real. Working in progress. ### 3/5 — Keeps crashing *2025-07-21, version 2.55.32* Since the new update my app keeps crashing. I pay for this, I hope you will fix soon ### 2/5 — Decent app but way too expensive now *2025-07-17, version 2.55.32* I’ve used this app for like 10 years and I recall buying a version that was $4.99 on the App Store for the pro features. I guess that’s no longer valid as I now have to pay $6 a week to use the app at all. Thats way too much for such a simple photo edited app. I’ll be using a different one going forward unless they make good on me buying pro in 2015 for $5. I was one of the only users of this at the time and now they’re nickel and diming me! ### 2/5 — Great App, but Way Too Expensive *2025-07-05, version 2.55.32* I’ve used this app for several years, and I actually like it a lot. It does a great job capturing the outline of an image so that layers can be created. This was one of my go-to app to edit pictures of my friends in which I would add birthday hats and balloons, etc., on their birthdays which made us all laugh. A few years ago, I found a bug or at least a difference in the way the cutout tool worked between a previous version and the upgraded version. Customer support was very nice, and after several conversations and sharing screenshots, I was pleasantly surprised to see that it was fixed to work as it did before. When I first paid for the subscription in 2023 and 2024, the price was $29.99 for a year, which I thought was reasonable. I was very surprised to see the price jump up to $79.99, which in my opinion is way too much, at least for a ham-and-egger like me who uses this app to make funny birthday pictures. I’m sorry you’ve lost a customer, Pixomatic. ### 1/5 — Antes bueno ahora ya no *2025-06-30, version 2.55.32* Me gustaba esta app la eh tenido por años pero ahora me a estado fallando mucho y es que ahora decidí pagar para obtener el servicio. Y justo cuando decido usarlo ya después de haber pagado esta app Yano funciona como debería o como cuando era gratis.ya terminado la edición a la hora de guardar los resultados.la app se cae y mi trabajado se pierde, gasto tiempo y ahora al parecer perderé mi dinero que mal arreglen eso por favor ### 1/5 — Wenn ich könnte, würde ich keine Sterne geben *2025-06-25, version 2.55.32* Man kann ohne Geld zu bezahlen nichts machen außer das gewünschte Bild “zuschneiden”. Ich denke das ist selbst erklärend. Ihr Kapitalisten ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam to get your cash *2026-06-25, version 2.55.36* Just as soon as I downloaded it and started install it and everything was fine it looked fine. Look legit but then I signed up for the seven day free trial just now and as soon as I signed up and hit OK it tried to charge my Cash App card 20 bucks $19.99. I uninstalled it and contacted Apple to report you! Thieves!!! ### 1/5 — So disappointed *2026-04-27, version 2.55.36* I bought this when it was 4.99 and it was a great purchase. Now they want $80 a year, thanks a lot for being greedy, I hope you lose money and go bankrupt. ### 1/5 — Roubo *2026-04-06* Usei esse app pago e faz anos q roubaram a minha assinatura é mudaram o app pra conseguir roubar mais da gente ### 1/5 — 👎 *2026-03-22* Купил подписку, деньги списали и ничего не работает ### 1/5 — Unsubscrible not possible!!! *2026-03-14, version 2.55.35* I have paid 29$ us last year on their site and today I want unsubscrible for my next futur subscription and I am not able to do, nothing, my subscription is froozen even if I have try all the solutionsss that they give to me!!! None average to do or to speak at anybody, just automatic answering who is not able to cancell my subscription! ### 1/5 — Black screen and booted. *2026-02-08, version 2.55.35* I used to love this app. But in the last month it’s just frozen on me. Nothing but a black screen. I’ve refreshed my app and phone but still nothing. Black screen for about 30 seconds then booted out. Over and over again. Very disappointed. Feels like they’ve given up. Don’t buy it. ### 1/5 — Was the best until they got greedy *2026-02-01, version 2.55.35* I loved this app I used it for work and fun , the original app was fabulous I could create the most amazing projects but then they decided their was basic and premium the premium was mega expensive and the basic they took away the best features! Their loss in the end I had too look elsewhere and came up with a much better deal worst of all they changed my account from premium quality to basic half way through my subscription and told me to do this and that too rectify it and it never worked again I just gave up in the end ! Sad because it was the best App. Ever !!! ### 1/5 — 使えない *2026-01-05* 何度やってもアプリが落ちる ### 1/5 — Unusable *2025-12-26, version 2.55.35* This app is unusable because it crashes every single time. I’ve uninstalled and reinstalled a ton of times and it’s always the same. They should give me all of my money back. ### 1/5 — Give me old version back *2025-12-15, version 2.55.35* Hate new app, was happy with old one used all the time now it’s pay pay pay and lost all the original features and filters etc… deleting immediately. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2025-12-21, version 2.55.35* I’m a 9 year old and i think this is perfect! If your trying to make work or business or clubs like me! 100% download this! ### 5/5 — Use the app every day for developing *2025-11-25, version 2.55.35* I find this app very useful for developing Projects for my small business it’s Actually helped my small business grow because , I can actually develop a lot of different projects faster with the app I find the app is very handy useful for what I paid to use Pixomatic had the app for over five years and everybody is surprised at what I can do with this app I rated as one of the best apps for small projects ### 5/5 — One of the best *2025-09-20, version 2.55.35* App is stunning BUT to expensive ### 5/5 — Best Out There! *2025-05-12, version 2.55.31* This app has gotten me thru soooo many years of photo edits. I do a better job on this than asking the free photoshop group to edit my stuff. My only problem is the last 3 days I’ve been unable to open the app. There’s just a circle spinning on the main page and it never opens. I’ve hard booted it and my phone and it continues to happen. ### 5/5 — Gerrie *2025-05-06, version 2.55.31* Why did you stop the magic cut. Now we have to pay weekly or yearly 😵‍💫 ### 5/5 — Gran aplicación y mejor servicio técnico *2025-02-11, version 2.55.29* La llevo utilizando años, para mí la mejor. Hace unos días tuve una incidencia, me puse en contacto con ellos y me lo han solucionado rápido. ### 5/5 — Ridiculous price increase *2025-02-05, version 2.55.29* This has been my go to app for picture editing for a few years now. It was worth $29/year for the fun I’ve had with it. Even if the templates hardly ever get updated. But suddenly a $50 increase?! It’s like you want people to leave the app. I appreciate the fun times I’ve had with your app but I’ll be moving on to a more reasonably priced app that has all the same features. (UPDATE) I went back just to see if they had changed it back to $29. Unfortunately it was the same, until I signed back in and I had the $29 price option again. I’m so happy and wanted to update my rating. Like I said the app has always been lots of fun but $29 is the threshold for myself. $80 was out of the question. Thanks devs for a great app and keeping the same price. ### 5/5 — Error *2025-02-03, version 2.55.29* Hola porque no puedo acceder al app esta activa solo elimine porque no funcionaba ahora, no puedo volver a instalar porque me pide pagar ### 5/5 — Chào! *2025-01-30, version 2.55.29* Tôi rất thích app này 🫶🏻 ### 5/5 — Yearly subscription increase from $30 to $80 *2025-01-17, version 2.55.29* I’ve been using this app for years now, and feel that increasing the price by 160% is a huge slap in the face to everyone who’s been here a while. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*