# Pixpic: AI Headshot Generator — user reviews > 84 indexed App Store user reviews of Pixpic by Shenzhen Wondershare Software Co., Ltd, rated 1.60/5 from 12 ratings. - Source: https://appshunter.io/ios/app/pixpic-ai-headshot-generator/id6470252337/reviews - App overview in markdown: https://appshunter.io/ios/app/pixpic-ai-headshot-generator/id6470252337.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 10 ## What do users think of Pixpic? Overall sentiment: negative **Pros** - ✨ HD image quality - 🚀 Quick and easy to use - 🎨 Amazing professional headshot generation **Cons** - 😞 Generated images look nothing like user - 💰 Expensive with no free trial - 🎭 Results look cartoonish and unnatural - 🔄 Inaccurate gender and ethnicity recognition - 📤 Photo upload functionality broken - 🔐 Login and account access issues - 💳 Duplicate charges and billing problems - 🚫 Difficult or impossible subscription cancellation - 👤 Poor results for minorities and non-standard appearances - ⚙️ App crashes and freezes frequently - 🎯 Generated styles don't match advertised options - 📸 Unable to change or re-upload photos - 🤦 Generates wrong gender in output images - 🎨 Unwanted modifications (hair, skin tone, features) - ⏱️ Extremely long generation times - 💬 Unresponsive customer support **Commonly reported bugs** - Photo upload fails across multiple browsers and devices - Login functionality non-existent on mobile app - Restore purchases not working - App crashes and becomes unresponsive - Camera access permission issues on iOS - Generation process takes 30+ minutes or fails - Duplicate charges for single purchases - App freezes when accessing certain features - Failed to restore purchase error loops - Rate/feedback submission not connecting - Subscription renewal charges despite cancellation attempts **Most requested features** - Free trial or sample generation before purchase - Ability to re-upload different photos without reinstalling - Gender and ethnicity selection options for output - Realistic mode instead of cartoon-style only - Option to preserve user's original features (hair, skin tone) - Ability to modify generated images after creation - Cross-platform account login (web to app) - Better photo upload interface and guidance ## Newest reviews (17 of 84) ### 1/5 — Horrible *2025-01-19* The pics do not look like, I bought this be a use I wanted my face look good not a cartoon of myself, I want my money back this a scam! **Developer response:** Hello. Could you please tell us the style name you used and the date code you generated? If it is convenient, we sincerely hope you can click the feedback button to contact our customer service team to provide the corresponding pictures. This can help us improve the product better. Thank you very much! ### 1/5 — Unsatisfied *2025-01-14* I could not get a head shot that looked professional. I could’ve gotten better results on Snapchat. **Developer response:** Hello! We'd absolutely love to know the style name you used and the date code you generated! We'd be really grateful if you could spare a moment to click the feedback button to contact our lovely customer service team and send us the pictures. We really appreciate your feedback! It helps us make our product even better for you. Thanks so much! ### 1/5 — Não faz upload da foto *2024-10-30* Péssimo, não funciona. Tentei fazer upload com diversos browsers, sem sucesso. Em contato com o support eles simplesmente param de responder sem dar assistência. O app no celular não tem opção de fazer login para utilizar os créditos que já comprou. Muito ruim mesmo, não comprem. **Developer response:** Realicé la compra completa de la aplicación y ahora aparecen planes para pago anual, yo realicé la compra previamente cuando existía el plan indefinido pero ahora ya no puedo usar la aplicación y tengo que comprarla de nuevo. Por favor solucionen el problema ### 1/5 — No Login for existing account?? *2024-10-24* I can not find any way to log into my already existing account **Developer response:** Hello! Please open the software, click the menu button on the screen, click 'My' or 'Account'. Click 'Login' and enter your authorized email and password to log in. I hope this clarifies your question. ### 1/5 — Don’t trust the advertising *2024-10-02, version 2.4.0* Not as i expected the generated pictures doesn’t look much like me, waist of money. ### 1/5 — Terrible, inaccurate, rubbish *2024-09-23* DO NOT WASTE YOU MONEY. The reason there is not a free trial is because it is wildly inaccurate **Developer response:** Hello. Could you please tell us the style name you used and the date code you generated? If it is convenient, we sincerely hope you can click the feedback button to contact our customer service team to provide the corresponding pictures. This can help us improve the product better. Thank you very much! ### 1/5 — Terrible app *2024-09-13, version 2.4.0* Results do not look like you. Difficult to cancel subscription. ### 1/5 — Décevant ! *2024-09-11* Les photos générées ne sont pas ressemblantes Il y a peu de choix possible Impossible de supprimer mes données Une app pas tout à fait prête et trop vite poussée sur le store selon moi.. **Developer response:** Bonjour. Pourriez-vous nous indiquer le nom du style que vous avez utilisé et le code de date que vous avez généré ? Si cela vous convient, nous espérons sincèrement que vous pourrez cliquer sur le bouton de commentaires pour contacter notre équipe du service client afin de fournir les images correspondantes. Cela peut nous aider à mieux améliorer le produit. Merci beaucoup ! ### 1/5 — Doesn’t work *2024-09-10* Upload of photos is not working. Useless app! **Developer response:** 很抱歉您在使用pixpic 时遇到了不好的体验。为了更好地为您提供帮助，您可以通过 customer_service@wondershare.com 联系我们的客户服务团队，他们将为您提供帮助。 ### 1/5 — Aged-based photos *2024-08-26, version 2.3.3* I am a redhead and after I put i was 55 years old, every picture made me gray-haired. Waste of money. ### 1/5 — DONT BUT THIS APPLICATION *2024-08-24* I downloaded this app because people on social media were saying that it was a good application however, when you generate AI photos, they don’t look like you at all. I requested to speak to somebody and request for a refund and a jerk named Rex on the instant message chat Informed me that I can’t get a refund even though none of the AI photos look like me Do not waste your money buying this app it’s crap and there are other AI applications that will generate pictures A lot better like the application PICA AI **Developer response:** 很抱歉您在使用 pixpic 时遇到了不好的体验。我们非常重视您的反馈。您好！我们很想知道您使用的样式名称和生成的日期代码。如果不太麻烦，如果您能点击反馈按钮联系我们的客服团队并向我们发送图片，我们将不胜感激。您的反馈对我们非常重要，将帮助我们改进产品！非常感谢！ ### 1/5 — Never worked *2024-08-24* The app has no free trial, now I understand why. It doesn’t work. Just a way to get money from you to never provide anything for this money. **Developer response:** Hello. Our application is accessible as a paid application, accompanied by a free trial of the basic version. To access all the features and remove limits, we recommend that you purchase a subscription~ ### 1/5 — HORRIBLE!! *2024-08-11* There’s no way to add photos to this frigging app! No matter what I do, all it does is tell me to upload 5-10 photos, but whenever I try to do that, it just shows me different things I could do IF I upload photos. But I can’t!! **Developer response:** Hi. Concerning your issue, we suggest you download the latest version of Pixpic and try if it works. If the problem persists, please contact us via the FEEDBACK button and provide a recording video. Thanks for your cooperation. ### 1/5 — Don’t buy *2024-07-31, version 2.3.1* Horrible customer service. Totally incompetent. Charged me twice for nothing. Don’t download this scum app! ### 1/5 — Waste of money, not recommended *2024-07-22, version 2.3.1* I definitely don't recommend it. photos change your face, you can't keep your own hairstyle. it's hard to recognize yourself in a photo. waste of money. I absolutely do not recommend!! ### 1/5 — Poor quality *2024-06-27* Would rate this app as 0. Poor quality, looks so unnatural, and takes forever to generate or delete pictures. It lets you generate 2 pictures for $6.99 and then if you want more you have to pay again. **Developer response:** Hi! We appreciate your suggestions as a customer for more improvement of our product. Please do not worry, we will forward this to our programmers for the enhancement of our product. Rest assured that we will still be committed to doing more hard work in order to make our program more reliable and helpful to you as a customer~ ### 1/5 — Deceptive *2024-06-14* Horrible. Pictures are nowhere near what the person actually looks like. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad dont waste your time *2025-09-21* Very bad app and not working ### 1/5 — Terrible AI results *2025-08-13* Find another app ### 1/5 — Aucun intérêt *2025-08-07* Les résultats sont très peu satisfaisants sauf à ce que la photo de départ soit parfaite. Aucun intérêt ### 1/5 — Do not waste your money *2025-07-10* Absolutely the worst AI image. Looked nothing like the photos ### 1/5 — Pas d’essai gratuit *2025-06-16* Bon… ben, je voulais lui donner sa chance mais ce ne sera pas possible ! Avant de demander à quelqu’un de payer un truc, on lui fait essayer. Normalement. Bref, je le désinstalle aussi vite que je l’ai téléchargé. 1 étoile car 0 c’est pas possible. ### 1/5 — Does not create human-like picturea *2025-04-28, version 2.4.7* Poor pictures ### 1/5 — Éteint *2025-02-26* Tout est payant, pas de crédits gratuits, le créateur devrait rester digne. L’appli est finito pour le haut niveau. Miaule en silence. ### 1/5 — 고객등쳐먹는앱 *2025-02-22* 절대구매하지마세요 1주일에 8,900원이나 하는 가격에 환블 언제든 가능이라고 써 두고, 아이폰 인엡으로 구매 했는데 아이폰 계정 구독에 안 나와요 구독처리가 안된줄 알고 그냥 뒀는데, 매주 9,800원씩 결제가 되고 부랴부랴 구독해지 하려 방법 확인했더니 아이폰 계정 구독에서 하면 된다 나와서 하루 종일 찾다 실패. 네이버페이 연결이라 여기서 하려고 들어갔더니, 알리페이 메인 홈피만 연결 되고 이메일이 생각나 들어와서 간신히 홈페이지 들어갔더니 모바일 해지 인되고 PC에서 하라고 함 결제는 모바일에서 받고 해지는 PC에서 받는 사기꾼 모드 PC 버전 들어와서 구독해지 겨우 하고 환불 받으려 하니 이메일 등 다이렉트 연결 안되고 챗봇만 연결 되고 절대 절대 악덕앱 이며 악덕 업체입니다. 찾아보니 해외기업이지만 한국에 지사도 있는 것 같은데, 뭐 이따위로 고객 등쳐 먹는지 한심 합니다. ### 1/5 — Bad *2025-02-04* Horrible app don’t download. The AI headshot looks like a cartoon drawing ### 1/5 — Horrible *2025-01-23* The pics do not look like me, I bought this because I wanted my face look good not a cartoon of myself, I want my money back this a scam! My Money back!!! This is a Scam **Developer response:** Hello. Could you please tell us the style name you used and the date code you generated? If it is convenient, we sincerely hope you can click the feedback button to contact our customer service team to provide the corresponding pictures. This can help us improve the product better. Thank you very much! ## Most praised reviews (6 highest-rated) ### 5/5 — Patriot *2024-12-16* Ready to serve ### 5/5 — It's amazing what Professional headshot generation *2024-08-13* I used Pixpic on the recommendation of a friend, and the results generated by Professional headshot are amazing. This is great for me as I'm about to start at a new company. ### 5/5 — It’s so quick and easy to use *2023-12-03* I’ve been using this app for like a week now No problems so far. It’s so straight forward and efficient. **Developer response:** Thanks for the amazing review! We're always looking for ways to improve, so if you have any suggestions, please don't hesitate to let us know. ### 5/5 — Good *2023-11-21* Using an AI generated portrait first made me hesitant, however Pixpic has exceeded my expectations. The outcomes are amazing, and I'm very happy I found this app. **Developer response:** Thanks for the amazing review! We're always looking for ways to improve, so if you have any suggestions, please don't hesitate to let us know. ### 4/5 — Good APP *2024-02-26* That’s amazing, All HD images that’s great. I like them. **Developer response:** Thank you for taking the time to leave us such an excellent review. We are so glad to know you enjoy using our app. If you like our app, don't forget to rate us 5 stars, it would be much appreciated. Warm regards. ### 3/5 — Too much AI *2024-06-27* I appreciate the AI cleanup but I don’t want you to give me hair. I am bald and I am not ashamed to be. All three options I tried, generated images with hair. **Developer response:** Hi! We appreciate your suggestions as a customer for more improvement of our product. Please do not worry, we will forward this to our programmers for the enhancement of our product. Thanks for your kindness😉 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*