# Pizza 73 — user reviews

> 54 indexed App Store user reviews of Pizza 73 by Pizza Pizza, rated 4.37/5 from 4,787 ratings.

- Source: https://appshunter.io/ios/app/pizza-73/id451853458/reviews
- App overview in markdown: https://appshunter.io/ios/app/pizza-73/id451853458.md

## Newest reviews (14 of 54)

### 2/5 — App Sucks

*2025-09-28, version 6.6*

App works fine until it completely stops accepting payment and the only method I’ve found works is deleting the app, having to relog, and trying again. For me it seems this happens every time they update the app.

### 2/5 — Sylvan Lake Location

*2025-08-06, version 6.5*

Wasn’t impressed the first time. Gave them the benefit of the doubt. Tried two more times. 

Poor quality, fair service (at best), no effort, and they still want a tip on top. 

I won’t be back anytime soon. Tres disappoint. 🫤

### 1/5 — Phone calls to confirm orders?

*2025-03-07, version 6.2*

If I wanted to make phone calls I would have ordered on the phone.

### 1/5 — The worst

*2025-01-22, version 6.1*

How slow can you be

### 1/5 — horrible app.

*2025-01-08, version 6.0*

if i could give this -5 stars i would. i have been waiting 4 hours for my pizza delivery as it’s been canceled for the third time. Now they are no longer opened.

### 3/5 — Good but glitched

*2025-01-01, version 6.0*

I couldn’t place my order for later. Then I restarted the app, and I could place an order for later in the day.

### 1/5 — App crashes

*2024-12-22, version 6.0*

App 6.0 crashes on my iPad when trying to open.

### 1/5 — Doesn’t honour coupons

*2024-11-14, version 5.8*

Scanned a coupon code for their Score-A-Pie promotion at the hockey game to get a free pizza the next day. Checked the app and it was gone. Customer support was worse than useless at resolving it. I won’t be supporting a company that scams people

### 1/5 — Worst customer service

*2024-08-05, version 5.6*

Worst customer service and poor food quality and standards.

### 1/5 — Cannot use payment

*2024-03-15, version 5.4*

After deleting and reinstalling, it would allow payment, but then have an error for the second time. Unfortunate after using this app for years.

### 1/5 — Check your order for accuracy

*2024-03-13, version 5.4*

Check your order for accuracy after you place it and call in to correct any discrepancies immediately. Our experience was not good completing a reorder. Toppings had changed when the prices reset and the call centre was not very sympathetic or helpful. Eventually received a replacement however it was too late for the recipient.

### 1/5 — No way to turn off ads

*2024-01-20, version 5.3*

The app has no way to adjust notifications so you only get ones about your delivery, and instead uses the app to push ads with no way to silence them. The app has a feedback button that doesn’t work (says an email address has not been set up.) Probably better using another method to order like call or website, or just pick a different pizza place that respects their customers.

### 3/5 — App is unreliable for tracking

*2024-01-15, version 5.3*

Crashes when trying to track order on iPhone XR

### 1/5 — Why is there a notification.

*2023-12-31, version 5.3*

Unreasonable

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2026-08-04, version 6.9*

The app doesn’t even open. Half the time I place an order it gets duplicated and then cancelled.

### 1/5 — Overcooked pizza

*2026-07-24, version 6.9*

The Grand slam pizza was overcooked and surface cheese was burned out.

### 1/5 — Stole my money

*2026-07-12, version 6.9*

They straight up stole my gift card money, I entered it to order a pizza, it was 25$, then I paid the extra tax out of pocket but it wasn’t accepting my Apple Pay, now my gift card balance is 0, called customer service and they were completely useless and told me to email instead, don’t ever use this app, they’ll probably steal money from your card too

### 1/5 — So confusing

*2026-06-05, version 6.9*

It took me almost an hour to order everything. Everything is so confusing…

### 1/5 — Never received the pizza

*2026-03-02, version 6.7*

Never received the pizza.

### 1/5 — Update sucks

*2025-09-19, version 6.6*

Updated the app now it won’t order my lunch this sucks

### 1/5 — Worst experience Cochrane, AB location

*2025-07-07, version 6.5*

Worst Location will never order again

### 1/5 — Food

*2025-06-29, version 6.5*

Pizza 73 was good but the chicken sandwich i ordered was a little raw but im glad i took my time to eat and noticed.They got me brownies but i ordered cheese cake but after that everything else was amazing

### 1/5 — Update made things worse

*2025-03-19, version 6.2*

I went through the ordering process more times than I care to admit only to have it fail at checkout every time. Not happy!

### 1/5 — Delivery

*2025-03-16, version 6.2*

Was supposed to be here at 654 pm and it’s now 704 and still not here

## Most praised reviews (10 highest-rated)

### 5/5 — Soggy fries n wings

*2026-07-07, version 6.9*

In the past they never put the wings and fries at the. Bottom of the box. Now they do and it was so soggy and gross.  Please stop doing that.

### 5/5 — Best pizza

*2026-02-14, version 6.7*

The Pizza 73 mobile app (available on iOS and Android) serves as the primary digital ordering platform for one of Western Canada's most recognizable pizza chains. Recently refreshed (with updates noted as recently as early 2026), the app focuses on delivering a straightforward, no-nonsense experience for ordering pizza, wings, sides, and desserts for delivery or pick-up.

**Strengths**  
- **Clean and intuitive menu navigation.** Categories are logically organized (Classic Pizzas, Create Your Own, Wings, Plant-Based/Gluten-Free options, Dips, Desserts, Drinks), making it quick to browse even when you're starving and scrolling one-handed.  
- **Strong customization tools.** Topping selection, crust choices (including thin crust and gluten-free), sauce options, and portion sizes feel flexible without becoming overwhelming. The "build your own" flow is smooth.  
- **Repeat & favorite orders.** Saving previous orders and marking favorites is fast and reliable—ideal for weekly/daily users.  
- **In-app promotions & coupons.** The app consistently surfaces current deals (e.g., percentage-off create-your-own, free medium pizza with qualifying purchase, BOGO-style offers), and digital coupons apply cleanly at checkout. Push notifications for exclusive app-only specials add value.  
- **Multiple payment methods.** Credit/debit, saved cards, and (in some regions) other digital wallets work without issues.  
- **Order tracking.** Basic but functional live tracking keeps customers informed, especially useful for delivery in spread-out prairie cities like Edmonton and Calgary.

### 5/5 — Pizza 73000

*2025-04-12, version 6.2*

Best tasting wings and pizza sauce.

### 5/5 — Service and delivery

*2024-11-28, version 6.0*

Very fast delivery

### 5/5 — Yum

*2024-09-03, version 5.6*

The last pizza we ordered was super! Delicious and delightful

### 5/5 — So affordable, and delicious!

*2023-01-13, version 4.6*

Absolutely recommend, the app works great and the delivery is always fast . Food never disappoints.

### 5/5 — Great app

*2022-12-23, version 4.6*

I love this app.

### 5/5 — App is beauty

*2022-09-30, version 4.6*

I had to reload the app and it had all my info still in there and I’m ok with that. Dominos is frustrating imo.

### 4/5 — Test

*2024-08-26, version 5.6*

I test it

### 4/5 — The app works well.

*2022-10-21, version 4.6*

The pizza is excellent and the app works fine.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
