# Pizza Guys — user reviews

> 27 indexed App Store user reviews of Pizza Guys by Pizza Guys Franchises INC, rated 3.27/5 from 56 ratings.

- Source: https://appshunter.io/ios/app/pizza-guys/id6480310885/reviews
- App overview in markdown: https://appshunter.io/ios/app/pizza-guys/id6480310885.md
- Rating breakdown: 5★ 30 · 4★ 0 · 3★ 2 · 2★ 3 · 1★ 21

## Newest reviews (11 of 27)

### 1/5 — App doesn’t work

*2025-09-26, version 1.0.0*

I saw an offer in the mail and decided to try the app. I tried to create a new account, but the password validation is incorrect and rejects passwords generated by iOS (I think it might be the ‘-‘ symbol). So I manually specified a password to sign up, using trial and error to find out what was wrong since the password validation message was not accurate. Finally my account was created. Then I tried to order from a store, and it asked me to sign in instead of leaving me signed in from sign up. I signed in, and then it requested more information for my profile. It wanted me to enter my password again, didn’t tell me what I was missing that was required, and mentioned something about no address yet but gave me no option to add an address. At this point I am out of patience and will get my pizza elsewhere.

### 1/5 — Can’t even sign up

*2025-08-31, version 1.0.0*

Kept complaining about invalid password, which I was sure I follow their rules. Can’t image seeing these kinds of error nowadays.

### 1/5 — App needs a better developer

*2025-04-26, version 1.0.0*

I have place multiple orders on this app as a guest because It won’t let me sign in. It won’t let create a new password. So I’ve collected “0” points. This app is just about useless. Get a new app developer/designer

### 1/5 — .

*2025-04-13, version 1.0.0*

Can’t even sign up it wants a impossible password

### 1/5 — Orders do not go through.

*2025-04-06, version 1.0.0*

Unable to place and order. A message saying unable to process and to try a different credit card pops up. I’ve tried different cards and still got the same message.

### 1/5 — Bad app

*2025-03-19, version 1.0.0*

Downloaded the app. Made a sign in. Tried to order through the app and it made me update my information that I just entered to make a login. Got stuck in an infinite loop of checking my information. Glad the devs put a delete profile selection at the top … no wonder why that was put there.  Nothing against the restaurant but app is in need of updating.

### 1/5 — Hard to navigate and not user friendly

*2025-02-09, version 1.0.0*

I have been trying to input the information requested to place an order and the application will freeze and not allow for editing. More work needed to have this application operate smoothly.

### 1/5 — Trash app

*2025-01-28*

Who ever coded this app needs to be fired

### 1/5 — Only works 30% of the time

*2024-08-23, version 1.0.0*

I’ve tried ordering off the website/app, my debt card isn’t expired, but I get an error code., Each time I have to delete my CC info and resubmit it to pay for the food. My reward points never get deducted, I’ve tried numerous times to redeem them but I get error codes… and the local specials I can’t view off the app, have to use my laptop to see them… this app needs serious work

### 1/5 — This app needs a lot of work

*2024-05-29, version 1.0.0*

Honestly this app needs so much work to be done. Signing up is so difficult like it glitches and then you can’t even use your point and it glitches when placing an order. Had to pay in cash because I was nervous if a glitch would happen and charge me more than once. Please take your time updating this app which was long overdue

### 1/5 — Cant use points

*2024-05-23, version 1.0.0*

Have over 5000 points, no option to use them. Whats the use of having points

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app

*2026-06-29, version 1.0.0*

Tried to sign up to order dinner and I keep getting error. If I can’t even sign up what’s the point of this app. Don’t waste your time.

### 1/5 — Worst app on the planet

*2026-06-24, version 1.0.0*

Never been able to order from pizza guys using this app.  I like their pizza and deals but every time I try to order I hit an error and have to call the pizza shop.

### 1/5 — Broken App

*2026-05-18, version 1.0.0*

An unexpected error occurred.
Please try again later.
Ref: 1021
Pizza Hut, take my money.

### 1/5 — App just doesn’t work

*2026-05-11, version 1.0.0*

Exactly what the title says.

### 1/5 — Bad app

*2026-05-04, version 1.0.0*

Can’t create a log in with password and using website says my address is not valid. Not worth the hassle.

### 1/5 — Bad App

*2026-01-19, version 1.0.0*

the app not working
6/10 app not work
store employee and pizza’s are good

### 1/5 — Don’t bother

*2025-12-27, version 1.0.0*

Don’t bother with the app. Passwords won’t work. Eat someplace which is not this much trouble.

### 1/5 — Does not store payment method

*2025-12-08, version 1.0.0*

Every time I go to place an order from the app it rejects my saved payment method. I have to re-enter the same payment method manually every time to complete the order. Happens 100% of the time I make an order and hasn’t been fixed in over a year. Has caused me to order elsewhere when I don’t have access to my payment method.

### 1/5 — Garbage App

*2025-12-06, version 1.0.0*

Who rolls out this crapola? Deleted.

### 1/5 — This isn't an app

*2025-11-16, version 1.0.0*

This is merely a safari embedded app - it works the same as the normal browser, except it removes the discount codes so you pay more.

## Most praised reviews (6 highest-rated)

### 5/5 — Bugs

*2025-10-15, version 1.0.0*

Amazing, but there’s some kinks within the algorithmic programming that makes it glitch when using the app with IOS devices.
Keep up the good work and don’t let any obstacles get in the way!

### 5/5 — Pizza

*2024-11-25, version 1.0.0*

Yummy pizza

### 5/5 — Easy to order the pizza I like

*2024-05-20, version 1.0.0*

This app make the ordering process easier

### 3/5 — Good delivery pizza, lousy delivery service

*2026-07-06, version 1.0.0*

Don’t use pizza guys unless you want to wait for your pizza, plus app sucks

### 2/5 — Good food, horrendous app

*2026-03-06, version 1.0.0*

I’ve been a patriot for years, but the app continues to be an absolute nightmare. You have to login with your information every single time you try using it, and not only that you have to get a special code test to you in order to login completely. And often times you won’t even get the code.

The worst part is if you’re not using the app, you’re going to get charged way more at the store. On the app, a small pepperoni would only be $11. In store, $18. They really need to get this fixed, because it’s the same issue on the website.

### 2/5 — Disappointing

*2025-07-19, version 1.0.0*

Used to like this app. Worked very well but now it doesn’t even let me order. Very buggy.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*
