# Pizza Hut UAE- Order Food Now — user reviews > 288 indexed App Store user reviews of Pizza Hut UAE by Kuwait Food Co.(Americana), rated 4.80/5 from 407 ratings. - Source: https://appshunter.io/ios/app/pizza-hut-uae-order-food-now/id1147168061/reviews - App overview in markdown: https://appshunter.io/ios/app/pizza-hut-uae-order-food-now/id1147168061.md - Rating breakdown: 5★ 375 · 4★ 17 · 3★ 2 · 2★ 1 · 1★ 12 ## What do users think of Pizza Hut UAE? Overall sentiment: positive **Pros** - 🚀 Fast and easy ordering - 👍 User-friendly app - 🔒 Secure payment options - 💡 Customizable pizza options - 🚀 Quick delivery - 👍 Convenient mobile ordering - 👍 Great offers and deals **Cons** - 🐛 Occasional app crashes - 🐛 Delivery issues and delays - 🐛 Incorrect orders - 🐛 Payment problems - 🐛 Location-based delivery restrictions **Commonly reported bugs** - App not working after updates - White text on white background - Unable to create account - Checkout process issues - Order status not updating properly **Most requested features** - Loyalty program or rewards system - More payment options - Improved order tracking - Ability to save address and payment info - More customization options for pizzas ## Newest reviews (18 of 288) ### 2/5 — Timing.. *2025-11-27, version 10.3.1* I ordered from Pizza Hut at 8:00 and u won’t believe what time it came at.. first of all the house was hungry and we thought let’s order some pizza, we ordered it, only 3 pizzas not that bad. It said it will come in 30 minutes ok no big deal, until it was literally becoming midnight been 2 hours and our order says it’s still coming in the way, 2 hours for a pizza? I don’t think so so we thought our order might as well not come so the whole house slept until at 1:00 AM the pizza man came acting normal. Like what? You think we would really eat that pizza now? ### 4/5 — Getting improved after updating *2025-11-27, version 10.3.1* Some issues still the tracking showing after delivery done in the application ### 3/5 — Pick up Option Not Working *2025-09-03, version 9.9.1* The pick up option is not working in the app. ### 5/5 — It’s super easy to order and complete the booking *2025-08-13, version 9.9.1* I order from the Pizza Hut. It’s super easy to complete the booking a lot of options and I got a more than 40% discount as well. ### 5/5 — Easy order *2025-07-01* Easy order ### 5/5 — العين *2025-06-24, version 9.5.1* لذيذ ### 5/5 — BEST APP EVER DONE ! *2025-05-31* It really made ordering easier than ever been ! Moreover, it’s very easy to use and choose different options like customization for your own pizza. Also you get cash back points on each order that you can use through time for your future orders. Thanks Pizza Hut UAE. ### 5/5 — Amir was very warm *2025-05-18, version 9.2.1* Mr Amir was very customer friendly ### 3/5 — It was all super until today *2025-04-22, version 9.1.1* There is a glitch not allowing me to place the order, once u put the items in the cart it asks u to review the cart for price change and when u do it’s the same circle on & on and never allows u to go to next step. ### 5/5 — Pizza hut review *2025-04-16, version 8.9.1* The app was way easier to order than a preferred platform of service that offers different delivery services from other or all restaurant. The app is easy convenient and would recommend all pizza hut customers to download it. ### 5/5 — Pizza wao *2025-04-11, version 8.9.1* Everything good ### 5/5 — Quick Delivery Service *2025-04-10, version 8.9.1* Wish they had an option to select any other sides over brownie. Overall.. great test as usual with unbeatable delivery service. ### 5/5 — Wonderful and awesome *2025-04-01, version 8.9.1* Wonderful experience and what a taste awesome mesmerized and mouthwatering ### 5/5 — Amazing *2025-04-01, version 8.7.1* Double Tuesdays are the absolute best!!! ### 5/5 — Minimal , user friendly *2025-04-01* user friendly ### 5/5 — Pizza wao *2025-03-20* Everything good ### 5/5 — دبي الديرة سوق الذهب *2025-03-17, version 8.7.1* دبي الديرة سوق الذهب ### 5/5 — That always hot and tasty pizza *2025-03-11, version 8.7.1* And absolutely the fastest deliver always thank you. We are waiting. I hope the Oder will be done on time. We are in the fasting so that will be great if that delivery is done exactly 6:25. our location. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashing *2026-05-03, version 10.12.1* All the time… ### 1/5 — สั่งโปร98 บาทไม่ได้ *2025-09-09, version 10.0.1* ให้สมัครก็สมัครแล้ว แต่ไม่สามารถ ใส่เบอโทรศัพได้ ### 1/5 — Scam *2025-01-11, version 8.2.1* These people they become just scammers, they take the money from the account and no order , when u call they have technical problems and they send the money back in 5-10 days , first time I received the money back after 1 month , this time I don’t know how much time will take , they should not operate in uae , are just scammers, careful on payment on their app Shame and delusional After almost 2 months still didn’t received my money back from the order they cancelled, shame to deal with something like this in uae ### 1/5 — Offline *2024-11-13, version 8.0.1* It’s been almost a week that some of your branch are offline. How will I dine-in? It’s really hard most of the time to communicate to people in the cashier. ### 1/5 — Worst app *2024-07-25* Worst experience there app doesn’t work at all we have tried all options provided. In branch staff doesn’t have any knowledge. Waste of time and money. Think twice before ordering. ### 1/5 — Don’t waste your time *2024-03-27, version 7.5.1* I made one order, it was cancelled without letting me know so we were sitting here waiting for food never came. we made a second order. They deducted the money we waited 60 minutes for food when we checked on the order. It was also removed. Don’t waste your time ### 1/5 — food arrived cold stale and late *2024-02-07* Will not be using the app again. Food was prepared within 20-30 minutes and arrived 1h30m after I ordered. waste of money 👎🏽 ### 1/5 — Wrong pizza delivery *2024-01-16* I place order vegetarian and give non vegetarian pizza after call manager not accept it system fault not my fault many discuss after give pizza like a bagger and come new pizza and give return non vegetarian pizza . New pizza come very very bad quality like a free for bagger. Very bad behavior from manager in UAQ Branch. ### 1/5 — Worst customer service ever. *2023-10-14, version 7.4.1* Worst customer service team and Experiance. I placed the order through app but didn't receive the confirmation. Call the customer service for the update they have the same message “system is not working, call after 10 minutes”. Call them thrice (each time, after 15 minutes) and heard the same response. So disappointed. Never gonna place an order again. ### 1/5 — ا *2023-08-30, version 7.3.1* انصدمنا من الحجم طلبت لارج وطلعت صغيرة ## Most praised reviews (10 highest-rated) ### 5/5 — the best *2026-08-17* Always the best food around ### 5/5 — Super *2026-08-07, version 11.6.1* 5 Stars ### 5/5 — Mr *2026-04-11, version 10.12.1* Very good ### 5/5 — Good *2026-02-24* Good ### 5/5 — This time also very happy *2026-01-27* Always this branch make me happy ### 5/5 — Love pizza *2026-01-24* Great pizza always ### 5/5 — This time also very happy *2025-12-16* Behaviour of staff very very good ### 5/5 — excellent *2025-12-13, version 10.3.1* everything very good ### 5/5 — BEST DELIVERY APP *2025-11-26, version 10.3.1* Literally the best, I used to order pizza from talent and they would charge extra and the delivery would literally take 1 hour but ever since I downloaded this app, I get best price deals and delivery in less then 20 minutes ### 5/5 — Better than other food application *2025-08-28, version 9.9.1* Order from the Pizza Hut app; it's better and easier than other food apps and has better offers. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*