# Pizza Pizza — user reviews > 108 indexed App Store user reviews of Pizza Pizza by Pizza Pizza, rated 4.56/5 from 41,598 ratings. - Source: https://appshunter.io/ios/app/pizza-pizza/id425026119/reviews - App overview in markdown: https://appshunter.io/ios/app/pizza-pizza/id425026119.md ## Newest reviews (18 of 108) ### 2/5 — it keeps getting stuck loading *2026-08-06, version 4.8.5* not sure why, but it keeps failing to load after i make an order and come back a few days later to make another ### 1/5 — App doesn't work *2026-08-03, version 4.8.5* It has been months of this app not working. It won't even open. Fix your app if you want people to be able to use your business. ### 1/5 — Never loads *2026-07-31, version 4.8.5* The app never stops spinning on the loading screen. Can’t use it, even after closing and reopening. ### 1/5 — App stopped working *2026-07-28, version 4.8.4* The App Store says open, not update, so I know the app is up to date. The app won’t open. Just spins ### 1/5 — Scamming App *2026-07-26, version 4.8.4* Went to BC Lions game and won a slice of free pizza. Doesn’t work at all. ### 1/5 — The free pizza is NOT FREE *2026-07-22, version 4.8.4* Misleading and frustrating. They advertise it as $4.99, but you actually have to spend at least $10 to get it. If you don’t make the purchase, you don’t receive the offer. They also make it seem like it’s free because you’ve bought items before, but that’s not really the case. On top of that, everything has to be done through the app—the customer service team can’t help you. Feel free to call me if you want to discuss this further. ### 1/5 — App doesn’t open *2026-07-19, version 4.8.3* It’s been over a week and I’m still not able to access my account through the app ### 1/5 — I can’t open the app *2026-07-19, version 4.8.3* I still can’t open the app 😭 ### 2/5 — The toppings *2026-07-19, version 4.8.3* Always mess up my order don’t put all the toppings that I asked one of them is perfect. The other one it’s not. ### 1/5 — Doesnt work *2026-07-17, version 4.8.3* Not working as of last two weeks for me ### 1/5 — Pizza Pizza does not want to give the free slice that is offered during games *2026-07-06, version 4.8.3* it’s not fair ### 1/5 — Very bad UI design *2026-07-05, version 4.8.3* Extremely difficult to adjust the order. ### 1/5 — Always need update *2026-07-04, version 4.8.3* The only way is not to eat when it’s like that ### 4/5 — Order time vs pick up time *2026-07-03, version 4.8.3* Perhaps the ordered time should be checked against the pickup time to be sure there is no error. Ordered July 3rd 12pm and the setting (which I didn’t make, but should’ve checked) stated pickup July 3rd at 11:15am. Does that make sense? Otherwise the app is fine.. ### 1/5 — Worst app ever *2026-06-30, version 4.8.3* Not open, just loading ### 1/5 — Application stuck at loading sign *2026-06-30, version 4.8.3* Application is not working in Ontario. please provide an update to fix this issue. ### 1/5 — FUNNY *2026-06-28, version 4.8.3* This is hilarious, FIFA Soccer Game was already over. But Pizza Pizza decided to send an app notification, come on now IT may be Book smart, but isn't Street smart. No common sense at all!... ### 2/5 — Not opening *2026-06-28, version 4.8.3* This app is not working doesn’t open or takes long to open plz fix it or I will stop ordering from it ## Most critical reviews (10 lowest-rated) ### 1/5 — Fix this glitchy app *2026-09-02, version 4.8.5* No seriously it’s been over 8 years? You bother me with deals and then the app never opens ? Wtf ### 1/5 — Food Not As Good *2026-08-31, version 4.8.5* Food used to be great but quality and topping amount is not the same as it was a few weeks ago. Now it tastes terrible. ### 1/5 — Not loading *2026-08-29, version 4.8.5* We order pizza on Fridays. To the point that they remember our order when we come in. The app has not loaded for us in 3 weeks. It’s been lovely to be able to order before we leave the house so it’s ready when we get there and still scalding when we get back home. We’ve started doing other things for Friday night dinners. ### 1/5 — 4.8.5 won’t open *2026-08-27, version 4.8.5* Latest version won’t open, stuck on loading screen. ### 1/5 — Taking 15 min to open app *2026-08-20, version 4.8.5* Very slow app ### 1/5 — Yeah it’s not working *2026-08-20, version 4.8.5* App never gets past the launch screen with the loading spinner . Running the latest iOS on an iPhone 14 Pro Max . Oh well there are other pizza apps that at least work (this is with version 4.8.5) . Have uninstalled , power cycled and reinstalled the app again but yeah no good . ### 1/5 — App not user friendly *2026-08-18, version 4.8.5* The app is confusing and not all intuitive. It makes ordering difficult. ### 1/5 — Just gave us pizza not three drinks that goes with offer *2026-08-11, version 4.8.5* Frustrating ### 1/5 — Broken *2026-08-08, version 4.8.5* Update now won’t open app, stuck continuously loading ### 1/5 — App won’t even get passed loading screen *2026-08-03, version 4.8.5* Ever since the last few updates I can’t even get into the app because it’s forever stuck on the loading screen. If I want pizza pizza I have to order through skip the dishes which defeats the purpose of having the pizza pizza app on my phone ## Most praised reviews (10 highest-rated) ### 5/5 — Love This Place *2026-08-25, version 4.8.5* The app is great, the service is great, and when I pick up it’s always on time with a smile ### 5/5 — Le staff est très proche des clients! *2026-07-06, version 4.8.3* J’en suis à ma troisième visite et je constate trois choses. 1- le staff est toujours le même dans le restau Beaubien et Papineau, ce qui est très bon signe ! 2- l’application est directement liée à l’écran donc quand je commande, ils la reçoivent instantanément 3- le niveau de personnalisation est excellent et la traduction en français de l’application est impeccable. ### 5/5 — Kitty *2026-06-15, version 4.8.3* Good ahh fahhhb ### 5/5 — Super *2026-06-12, version 4.8.3* Service A-1 et livraison Très rapide ### 5/5 — Best wings and best poutine around *2026-05-19, version 4.8.3* I ordered many times to the wings and poutine the wings are big not Skippy worth every penny and it puts are so tasty and good ### 5/5 — Great pizza for the price *2026-05-13, version 4.8.3* I enjoy the pizza. Price is great. Easy ordering on app. ### 5/5 — Great food *2026-05-12, version 4.8.3* I love Pizza….. everybody likes pizza. ### 5/5 — Easy to order *2026-03-31, version 4.8.2* Good deals and fresh pizza all the time. ### 5/5 — Willowbrook Langley Location *2026-03-28, version 4.8.2* The customer service is exceptional! Food is usually done ahead of guesstimated time and we have never been disappointed. Great ingredients and care in putting it together always creates a great product. Thank you Pizza Pizza. Keep up the great work! ### 5/5 — pizza brûlée *2026-03-27, version 4.8.2* dommage une pizza sur deux etait brûlé --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*