# Pizza Ranch Rewards — user reviews > 101 indexed App Store user reviews of Pizza Ranch Rewards by Paytronix Systems Inc, rated 4.39/5 from 1,134 ratings. - Source: https://appshunter.io/ios/app/pizza-ranch-rewards/id1064188348/reviews - App overview in markdown: https://appshunter.io/ios/app/pizza-ranch-rewards/id1064188348.md - Rating breakdown: 5★ 839 · 4★ 145 · 3★ 22 · 2★ 14 · 1★ 114 ## What do users think of Pizza Ranch Rewards? Overall sentiment: negative **Pros** - 🍕 Great food - 👍 Exceptional service - 🍕 Best pizza - 🍕 Delicious pizza - 🍕 Freshness - 💰 Rewards program - 🚀 Smooth and easy app - 👍 Convenient app **Cons** - 🐛 Impossible to get an order through - 🐛 App is awful - 🐛 App never works - 🐛 App is garbage - 🐛 App not usable - 🐛 Badly programmed - 🐛 App lost all my order progress - 🐛 Very buggy app - 🐛 Delivery address glitch - 🐛 Doesn't work properly - 🐛 Keeps losing my order - 🐛 Non functioning app - 🐛 Terrible interface - 🐛 Poor app - 🐛 App works 10% of the time - 🐛 Glitches - 🐛 Can't even order pizza with it - 🐛 Needs a lot of work **Commonly reported bugs** - Deals don't work right - Unable to add specialty pizza to deal - Unable to remove items from cart - App crashes randomly - Login service not working - Scrolling issues - Conflicting account information **Most requested features** - Add more rewards points - Allow ordering of sides, salads, etc. beyond deal packages - Accept Apple Pay/mobile wallet - Allow removing items from cart - Add hot wings and baked/grilled chicken to menu ## Newest reviews (10 of 101) ### 2/5 — Log in fail *2026-06-03, version 25.20.2025081903* I tried to log in. Says no match. Reset password & gave account information of account number & user ID. Password successfully reset but still won’t open app when I try to log in. ### 5/5 — Best pizza *2024-09-16, version 24.11.2024080605* This is the finest pizza ever made ### 1/5 — Terrible *2024-05-24, version 23.9.2023052301* App is so bad I ended up going to a completely different restaurant 😂😂 ### 1/5 — App friendliness *2024-04-27, version 23.9.2023052301* Pizza Ranch food is great. Don’t get me wrong. However, why when using the app does nothing work? If you push the wrong item you can’t remove it from your cart. Other issues occur where I have to close the app and restart the process. My wife also has the issue when using the app. Hopefully they will find a fix to this. I know the east answer is to just call. But it’s nice to have the ability to see the menu and order directly from the app. ### 1/5 — App *2024-04-26, version 23.9.2023052301* The app never works!!!! ### 1/5 — Great company/pizza, terrible app *2024-04-06, version 23.9.2023052301* App has quite a few issues. I'm on iPhone 14 pro max. Sometimes have issues applying deals, can't select other payment options other than cc, currently can't even start an order and getting invalid token / card number error right after I click start order. ### 1/5 — App never works *2024-04-04, version 23.9.2023052301* I’ve tried to use this app multiple times and it never works. Unfortunately some of the order deals are online only. Always have to call in order. Have reported it to the store and then have no concerns supposedly. Very frustrating!!! ### 1/5 — Horrible app *2024-03-09, version 23.9.2023052301* This app is the worst!! Unless you have WiFi and are connected you will be logged out of the app, have to reset your password, then it tells you the new one is invalid, and it just goes on and on and on. I have even had the manager of our local PR try and call IT support but no one will call him back. We have left my information for them to call and again- no response. ### 1/5 — Worst App Ever *2024-02-09, version 23.9.2023052301* This app is garbage, it doesn’t let me login and I know exactly what my user/password is. The functionality and set up is not good. I set a specific pizza ranch as my favorite location and it will not save. The internet website for pizza ranch is also dysfunctional. ### 1/5 — 👎🏻 *2024-01-31, version 23.9.2023052301* As soon as I put in my birthday to sign up it kicks me off the app ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2026-08-27, version 25.20.2025081903* If I can’t access the app & it’s “perks”, I’m not bothering to visit the store. ### 1/5 — Terrible App! *2026-07-25, version 25.20.2025081903* After successfully logging in on the website and resetting my password multiple times the app still says that there are “No matching guests”. Obviously there is a matching guest because I can log in online. It’s pointless and to have an app if it’s not functional. Very frustrating and disappointing. ### 1/5 — Terrible glitchy app *2026-07-12, version 25.20.2025081903* Terrible glitchy app. Cuts off bottom of screen so can’t place an order. Cost you an order tonight ### 1/5 — App Sucks *2026-07-07, version 25.20.2025081903* I have tried to log in numerous times and the app keeps telling me I don’t have an account. So I guess we eat elsewhere ### 1/5 — Great food, app is awful *2025-10-03, version 25.20.2025081903* Impossible to get an order through, and takes forever if you can manage to get it through ### 1/5 — Rewards *2025-03-08, version 24.11.2024080605* Looks like only get rewards if one orders online. App is very confusing. Just want to know what and how many reward points I have. ### 1/5 — Pay *2025-02-01, version 24.11.2024080605* has an option to pick up at the store but not pay there🤦 ### 1/5 — Was not delivered *2024-12-20, version 24.11.2024080605* Waited an hour for the pizza to arrive called the place ten times never picked up went to the place asked for the pizza never got it in the end. ### 1/5 — Great Food, terrible app *2024-06-09, version 23.9.2023052301* Tonight’s process: sign up, choose favorite location, input credit card info and home address, then sign in. That process makes sense. But then then the fun begins: Even after signing in, still have to type out the restaurant location you want to order from (why choose a favorite when signing up?), and I still have to input my address for delivery (why have me type out my home address when signing up?), and then I still have to input my credit card info again when placing the order. What’s the point of even signing up when every order is as difficult as this? ### 1/5 — Terrible *2024-06-04, version 23.9.2023052301* App says it’s upgrading. Doesn’t let me order. Doesn’t redirect. Hasn’t worked for 2 months. Have uninstalled and reinstalled. Very disappointing ## Most praised reviews (10 highest-rated) ### 5/5 — Great place *2026-02-25, version 25.20.2025081903* My kids love this place thanks for serving the community ### 5/5 — love pizza ranch *2026-02-05, version 25.20.2025081903* the best blt pizza ### 5/5 — Exceptional service *2025-08-29, version 25.20.2025081903* We walked in for lunch and Ty (Duluth location) was friendly, funny and welcoming. From the front door to the dining room floor. The pizza was delicious! ### 5/5 — The best place on earth *2025-08-14, version 24.11.2024080605* Great ### 5/5 — Saved my grandma from certain death *2025-07-14, version 24.11.2024080605* My cat got stuck in the air vents and they got it out in under two minutes. #lifesavers #RJ ### 5/5 — Perfect app *2025-07-02, version 24.11.2024080605* Smooth and easy app to navigate through. ### 5/5 — The best in the west *2025-06-20, version 24.11.2024080605* Very amazing and continuity of freshness ### 5/5 — Food *2025-06-14, version 24.11.2024080605* The food tastes so good and fresh!! ### 5/5 — Yum *2025-05-07, version 24.11.2024080605* Very clean. Good food if you get it hot sometimes they run out of cream for your coffee so you better bring your own. ### 5/5 — New update much appreciated *2024-10-09, version 24.11.2024080605* The app looks different and I no longer have any trouble staying signed in when starting an order. The update is much appreciated! Good deals found on the Deals page once I start an order too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*